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This course aims to provide a more in depth understanding of COSHH & RIDDOR.

Sage Line 50 Accounting / Bookkeeping Training - Fast Track If you're looking to gain competency in the world's most popular bookkeeping software, the Sage 50 Computerised Accounting course will teach everything you need to know, while helping you gain a recognised qualification. This Course is designed to provide individuals from beginner to advanced knowledge of bookkeeping and Sage 50 accounts. It is intended for individuals who aim to improve career prospects and to be able to better financial management and control of business. This course covers Level 1-3 of Sage 50 Bookkeeping/Accounting Training. Every business, no matter how large or small, is required by law to 'keep books'. Therefore, Bookkeepers play a vital role within organisations; ensuring records of individual financial transactions are accurate, orderly, up to date and comprehensive. If you are organised and methodical, like working through documents and enjoy seeing a set of figures add up properly, then bookkeeping is the career for you. What qualification will I gain? You have the choice to gain certification from one of the following awarding bodies. CERTIFICATION FROM SAGE (UK) As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Accounting Course (Level 1) Sage 50c Computerised Accounting Course (Level 2) Sage 50c Computerised Accounting Course (Level 3) Level 1 Working with Sage 50 Accounts Program Basics. Creating Account names, Numbers & Bank Payments Financials Bank Reconciliations Generating Customers Invoices Monitoring Customer Activity Generating Product Invoices & Credit Notes Compiling & Sending Customer Statements Creating Customer Receipts & Purchase Invoices Supplier Payments Managing Recurring Entries Generating Reports & Information The Active Set-Up Wizard VAT Changes. Level 2 An overview of the Sage program Entering opening balances, preparing and printing a trial balance Creating customer records Creating supplier records Setting up opening assets, liabilities and capital balances, Producing routine reports Checking data, Entering supplier invoices Posting error corrections, amending records Invoicing, generating customer letters, entering new products, checking communication history Banking and payments, producing statements, petty cash Audit trails, correcting basic entry errors, reconciling debtors and creditors Creating sales credit notes, Processing purchase credit notes Preparing journals Verifying Audit Trail Purchase orders, processing sales orders Processing Trial Balance Creating Backups Restoring data Writing-off bad debts Level 3 Creating a Chart of Accounts to Suit Company Requirements Sole Trader Accounts preparation The Trial Balance preparation Errors in the Trial Balance Disputed Items Use of the Journal Prepare and Process Month End Routine Contra Entries The Government Gateway and VAT Returns Bad Debts and Provision for Doubtful Debts Prepare and Produce Final Accounts Management Information Reports Making Decisions with Reports Using Sage The Fixed Asset Register and Depreciation Accruals and Prepayments Cash Flow and Forecast Reports Advanced Credit Control

EQ is a pattern of how people's biases in their thinking leads them to think one choice or thing is better than another, as well as their clarity in differentiating within those biases to exercise clear and sound judgement. Where your thinking and responses lie within your biases spectrum, and your ability in adjusting to the situation you find yourself in, will determine responses equating to poor or strong Emotional Intelligence (EI). This course will enhance and promote the skill set necessary for any working leader or manager, allowing our in-depth emotional intelligence knowledge to be applied into your working environment. From an employer's perspective, this award can be a significant long-term return on investment by further developing your leaders and managers. What Does This Course Offer? Our program offers an EQ-SWOT™ assessment and EI Model in detail, and through activity and discussion we explore how applying and possibly adjusting, you may offer an improved Emotional Intelligence. Our learning experiences are successful because the outcomes are quickly embedded and demonstrate an immediate visible impact on the day-to-day working environment. Our engaging learning inspires employees to want to personally add value to the companies they work for. We also offer our Paradigm EQ-SWOT™ online assessment and report as a frame of reference within the program. This assessment should be completed before attending the program, and will be expanded upon during the program delivery. Course Content The Emotional Intelligence for Today’s Leadership and Management course covers the following topics: What makes EI so important within the workplace Self-Awareness and your EQ Profile The EQ unpacked Unconscious Bias & EI How to develop your EI quotient Accreditation Activity Our accredited tutors deliver training that encourages delegates to confidently and practically apply all they have learnt as soon as they get back into the business. To achieve this award, delegates need to prepare and deliver a 3 minute presentation* on the highlights of their learning and immediate application avenues when back in their working environment. *Participants will be given 30 minutes during the program to prepare for their 3 min presentation at the end of the program. Scheduled Course Dates Unfortunately this course is not currently scheduled as an open course as it is primarily run as an in-house programme. For more information, please contact us. In-House Courses This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. This means that the course syllabus is extremely flexible and can be tailored to your specific requirements. If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please contact us.

Our intensive singing courses are greatly enjoyed by adults who are eager to boost their vocal abilities within a short period. You can either attend to work on a specific aspect of your voice or your overall vocal technique. Expect tremendous progress in a few days of focused studies.

By being both highly enjoyable and educational, our group singing lessons are ideal for adults who want to combine learning and socialising. Studying in a group format is a great way to improve your vocal skills while connecting with like-minded singing lovers. Open to beginners.

Develop the essential skills to begin your presentation journey. Course overview Duration: 1 day (6.5 hours) Overview When surveyed about their greatest fears, many people cite public speaking as their first. Also, in today’s business world staff and management are expected more and more to present to an audience of some kind. Whether it’s holding a staff meeting, speaking at a business event, training or simply motivating a team, this requires continued development of presentation knowledge and skills. This workshop offers participants the opportunity to develop the skills necessary to deliver confident, meaningful presentations that influence and inspire their audiences. Objectives  By the end of the course you will be able to: Design, develop and deliver a confident presentation Control nerves during training sessions Make presentations memorable and relevant for an audience, therefore improving the opportunity for influence Deal with questions and minimise the impact of difficult situations Content Presenting with Power Why presenting with power is important How to present with power How to improve your public speaking Setting up for Successful Presentations Techniques that will help prepare effectively How to anticipate problems with presenting How to apply techniques to prepare for successful presentation Dealing with Nerves Effective preparation techniques to manage stress How performance anxiety affects you How to implement a plan to successfully deliver a presentation

Learners will be able to demonstrate much improved awareness of pressure sores and understand how they can help positively impact the service users' lives. They will be able to identify the function of the different layers of skin, highlight how and why pressure sores form, understand how they can prevent them and have a better understanding of the dressings, aids, and equipment used.

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making

This course will explore what we mean when we say someone has asthma