Overview Budgeting is the core activity of financial management used to make organisations effective and efficient in service delivery. Organisations deliberately strengthen their acts of budgeting, as part of their financial management, in order to enhance their effectiveness. This course has been designed to educate participants on how to prepare and use budgets in their organisations.
Overview In the not-so-distant past, a bank teller regularly performed dozens of routine transactions during each and every shift. With the advent of online banking, gradually consumers realized they could do much of the work themselves and perform a range of simple tasks without having to darken the doors of their local branch.
Overview This training course will empower you to recognize the root causes of fraud and white-collar crime in the current economy, understand the categories of fraud, equip you with methodologies of fraud detection and prevention, and heighten your ability to detect potential fraudulent situations. In addition to the fundamentals of fraud investigation and detection in a digital environment; profit-loss evaluation, analysis of accounting books, legal concepts, and quantification of financial damages are also examined in this course
Leisure and Health is a vital part of the broader health care sector. Participating in recreational activities is a wonderful way for older people to engage, interact, learn and maintain a level of enjoyment for life.
Community services refers to a broad range of programs and services that help people in need, including aged care, disability, youth work, drug and alcohol services, employment programs and more.
CPD to support a new Cooking and Nutrition curriculum for National Curriculum Key Stages 1 to 3. We will be running 10 FREE online training events from September 2025 to February 2026. The sessions include: Getting started with Oak: What the new food curriculum offers you Map your own path: Planning CPD that works for you and your team Inside the curriculum: Unpacking Oak’s approach to food Primary food teaching made easy with Oak Bringing Oak to life in secondary food lessons Making Oak work in primary: Practical tips for the classroom Making Oak work in secondary: Strategies for success Designing a modern food curriculum with Oak as your foundation Inclusive food education: Adapting Oak for learners with additional needs Empowering pupils: Using Oak for independent and home learning You can book as many or as few of these sessions as you like. If you have completed the CPD Planner on the Food - a fact of life website, you should have an idea of which sessions will be the most useful for you.
Overview This course is designed to gain advanced sales techniques through traditional and modern selling techniques. It will help train the participants for a wide range of sale environments in diverse sectors. With the increase in neck-to-neck competition sales have become a major factor and a lot of new philosophies and modern techniques including new sales methodology has been introduced in the sales industry. As a salesperson who is directly involved in sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill. The course is designed with a lot of practical exercises, and modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing what they learned.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview This sales coaching can offer sales those who square measure needed to create outgoing sales calls with a spread of verified skills, techniques and best practices to make sure additional sure-fire outcomes from a better proportion of the calls they create.
Overview Enterprise Content Management System also known as EDRMS Electronic Document and Record Management System is basically a kind of IT-based system which is developed to manage the creation, tracking, storage and disposal of all physical and digital documents and records.