Managing teams and projects in line with a private, public or voluntary organisation&#39;s&nbsp;operational or departmental strategy. Operations/Departmental Manager Level 5 Course Duration / 30 Months Level 5Apprenticeship Standard Course OverviewAn operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.They are accountable to a more senior manager or business owner.Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers. Operations/Departmental Manager Level 5Course Content Knowledge<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs. Understand business development tools (eg SWOT), and approaches to continuous improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to set up and manage a project using relevant tools and techniques, and understand process management. Understand approaches to risk management.</li><li fr-original-style="" style="box-sizing: border-box;">Understand business finance: how to manage budgets, and financial forecasting.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to manage multiple teams, and develop high performing teams. Understand performance management techniques, talent management models and how to recruit and develop people.</li><li fr-original-style="" style="box-sizing: border-box;">Understand interpersonal skills and different forms of communication and techniques (verbal, written, nonverbal, digital) and how to apply them appropriately.</li></ul> Skills<ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Able to input into strategic planning and create plans in line with organisational objectives.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Plan, organise and manage resources to deliver required outcomes. Monitor progress, and identify risk and their mitigation. Able to use relevant project management tools.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Able to monitor budgets and provide reports, and consider financial implications of decisions and adjust approach/recommendations accordingly.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Able to communicate organisational vision and goals and how these to apply to teams.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Able to manage talent and performance. Develop, build and motivate teams by identifying their strengths and enabling development within the workplace.</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Able to build trust, and use effective negotiation and influencing skills and manage conflict.</li></ul>Behaviours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Able to reflect on own performance, working style and its impact on others.</li><li fr-original-style="" style="box-sizing: border-box;">Able to create a personal development plan. Use of time management and prioritisation techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Able to undertake critical analysis and evaluation to support decision making Use of effective problem solving techniques.</li><li fr-original-style="" style="box-sizing: border-box;">Drive to achieve in all aspects of work. Demonstrates resilience and accountability.</li><li fr-original-style="" style="box-sizing: border-box;">Open, approachable, authentic, and able to build trust with others. Seeks the views of others and values diversity.</li></ul>

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.


Operations/Departmental Manager Level 5

Course Duration / 30 Months Level 5
Apprenticeship Standard


Course Overview
An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.
They are accountable to a more senior manager or business owner.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.


Operations/Departmental Manager Level 5
Course Content


Knowledge
Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs. Understand business development tools (eg SWOT), and approaches to continuous improvement.
Know how to set up and manage a project using relevant tools and techniques, and understand process management. Understand approaches to risk management.
Understand business finance: how to manage budgets, and financial forecasting.
Know how to manage multiple teams, and develop high performing teams. Understand performance management techniques, talent management models and how to recruit and develop people.
Understand interpersonal skills and different forms of communication and techniques (verbal, written, nonverbal, digital) and how to apply them appropriately.


Skills
Able to input into strategic planning and create plans in line with organisational objectives.
Plan, organise and manage resources to deliver required outcomes. Monitor progress, and identify risk and their mitigation. Able to use relevant project management tools.
Able to monitor budgets and provide reports, and consider financial implications of decisions and adjust approach/recommendations accordingly.
Able to communicate organisational vision and goals and how these to apply to teams.
Able to manage talent and performance. Develop, build and motivate teams by identifying their strengths and enabling development within the workplace.
Able to build trust, and use effective negotiation and influencing skills and manage conflict.
Behaviours
Able to reflect on own performance, working style and its impact on others.
Able to create a personal development plan. Use of time management and prioritisation techniques.
Able to undertake critical analysis and evaluation to support decision making Use of effective problem solving techniques.
Drive to achieve in all aspects of work. Demonstrates resilience and accountability.
Open, approachable, authentic, and able to build trust with others. Seeks the views of others and values diversity.



Rachel Hood

Operations Management

Operations

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

Operations/Departmental Manager Level 5

Designed for professional B2B salespeople to develop a modern approach to winning business
Framework + content + platform to drive activity = sales results 
Content + framework + platform to drive activity = sales results
Selling has evolved

Chronology of sales focus
‘50s – Process
‘60s – Personality
’70s – Benefits
‘80s – Closing
‘90s – Needs
‘00s – Value
‘10s – ‘Sales Stature’
’20s – Collaboration
Today’s success is based on being:
More focused and effective in selling activity
More modern in approach and technique
More aligned to own, organisational and customer goals
The world of sales has changed
Evolution and revolution has led to some common modern sales challenges

‘Busy Busy Busy’
– this is being ineffective. It results in wasted opportunities, is tiring and stressful and means the focus is on the wrong activities to deliver results
‘Olde Worlde’
 – this is being old fashioned. It is when salespeople are too self-centred rather than customer focused, too technical in their approach or use bad techniques better suited to a bygone era of selling
‘Muddled Mindset’
 – this is being misaligned. It can happen at organisation, management and individual level and means that the confusion leads to frustration and wasted effort
How do these affect you? 
Without addressing these individuals and organisations will get left behind by those that do understand and act now
Is this for you? Take the quiz to find out
You can change

Counter ‘Busy Busy Busy’ by become more effective.
Prepare to make the most of opportunities
Plan to balance work to reduce stress
Process to focus on the right activity
Counter ‘Olde Worlde’ by getting up to date.
Flip attention to the world of the customer
Follow an approach that identifies issues rather than forces a solution
Focus on things that actually work rather than old school tricks
Counter ‘Muddled Mindset’ by creating better alignment through
Clarity within the organisation
Coaching by management
Confirming for individuals that their approach is consistent with top performance
You can be part of the movement using modern thinking, tools and technology to make a difference in sales and be proud to move the profession forward in the modern era

Is this for you? Take the quiz to find out
Collaborative Selling Accelerator is built around the VALUE Framework

Validate - How to check fit for doing business 
Align - How we can work together 
Leverage - How to make a sales approach
Underpin - How to present, prove and agree
Evolve - How to develop the business 
We use Partnering Skills (PQ) to develop a collaborative mindset

Ability to trust. Do you give people your trust, or do they have to earn it? 
Comfort with change. Are you comfortable changing not just the status quo, but your own status quo?
Comfort with interdependence. Can you allow your partners to accomplish their assigned activities, even if they don’t do it the way you would?
Self-disclosure and feedback. Can you easily disclose and articulate your needs, as well as express your appreciation or disappointment?
Win-win orientation. Do you employ a problem-solving approach that creates wins for all concerned?
Future orientation. Do you look to the future rather than the past in evaluating your business relationships?
Accelerated Learning
Learning curve – the steeper the better because means faster time to results

The Collaborative Selling Accelerator programme interventions are designed to give smoother ‘speed to competence’ – it balances fast with effective.
Is this for you? Take the quiz to find out
Designed by professionals for professionals

What’s included?
Suitable for individuals and teams the materials have been developed to drive learning and activity that wins business IN REAL TIME
Learning Portal gives access to:
- Live vILT (virtual instructor led training) Sessions
- Live Hotseats account implementation
- Boxxstep buyer enablement platform
- VALUE Framework Digital Training
- Community membership
- Collaborative Selling Scorecard
- Rocky AI powered coaching chat bot
- PQ Self Audit
- Podcast special episodes
- 'Selling Through Partnering Skills' Book
Watch Product Video

Over the last 22 years Brindis Founder Fred Copestake has traveled round the world 14 times visiting 36 countries and working with over 10,000 salespeople
He has taken the things that really make a difference in modern selling and put these in his book 'Selling Through Partnering Skills’.
These ideas form the basis of work with sales professionals involved in complex B2B sales to develop their approach and ensure it is up to date and has maximum impact.
He believes that people can get better through learning and sharing, and that with better collaboration we can really make a difference
‘Selling Through Partnering Skills’ looks at the evolving world of sales and sets out what people need to do to refine their approach.
It explores how they can take it to the next level through understanding partnering intelligence (PQ) and using the innovative VALUE Framework. Classic, Consultative, Value Based and Enterprise selling are all considered using existing and more modern thinking, together with advice on practical application of the most relevant techniques.
Put simply, it helps individuals and businesses improve how they sell in the modern sales environment so they will achieve better results.

Brindis is a specialist sales performance consultancy run by consultants for clients.
By having direct interaction with stakeholders we are better able to deliver required outcomes more effectively.
We are all about ‘performance enhancement’ for the people we work with and all over the world Brindis has worked with clients to improve the results of both individuals and teams.
The premise is simple, ‘if you always do what you’ve always done, you always get what you’ve always got’.
By identifying the things to change to achieve maximum impact Brindis can help deliver the outcomes desired by sales people, managers and the organisation in general.
The way customers decide and buy has changed. Modern sales teams focus on understanding and helping their customers buying committees. Boxxstep offers three stages of buyer engagement and enablement.
At their heart is your customers business problems, buying process and buying committee people.
Problem - What do you know about your prospects business problems and needs? Where do you capture and manage this information?
Process - Your prospects decision process is complex and difficult. How can you help them and reduce the risk of a do nothing outcome?
People - Who’s in the buying committee? What are the roles, reporting lines and internal dynamics? What’s important to them?

Change by chance or chance to change…?
Take the quiz to find out if this is for you and your team
 
Call 01623 702485 to find out more or apply for a place
Collaborative Selling Scorecard
The small (but important) stuff:
This Accelerator is about delivering results which is why we encourage you to take the quiz to see if it suits you and we will talk to you to make sure we have a match.
It is not for everyone and in line with a true collaborative mindset want to ensure our mutual success.
For the same reason we limit the number of places on each Accelerator we run and how many clients we can deliver ‘Small Team’ and ‘Corporate’ versions for at any time.
A key lesson of Selling Through Partnering Skills is to be selective and we practice this as it helps us maintain high standards

Our Accelerators support B1G1 giving projects
For every participant we will make a donation do that a less privileged person can also learn 
Imagine if you could change lives every day just by doing what you do…




Fred Copestake

Designed for professional B2B salespeople to develop a modern approach to winning business


Collaborative Selling Accelerator

This course aims to allow the learner to communicate at level A1, basic users, of the Common European Reference Framework for Languages (CERF) or level SCQF level 3. <div data-mesh-id="comp-knkt6txj2inlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-knkt6txj2inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_27)); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(var(--color_27)); text-align: justify;">C&ugrave;rsa C&ograve;mhraidh Luchd-T&ograve;iseachaidh</h2></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">1-1 Tuition / part self-study / part taught / Downloadable soundfiles / Homework mandatory</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">This course is an &lsquo;Introduction to Scottish Gaelic&rsquo; formal &amp; informal conversation course aimed at new learners of the language and is written to enhance and supplement conversation classes, with additional vocabulary, exercises and explanations in the printed course handbook (to be purchased separately in our book shop).This course consists of 10 themed lessons, each with a vocabulary list, explanation of any language points raised, a selection of exercises and games as well as a dialogue to revise the language of that lesson. At the end of the 10 lessons is a selection of exercises and games to revise and consolidate the language points and vocabulary covered in the course,&nbsp;as well as an English to Gaelic and Gaelic to English dictionary of the course.Taught by a qualified Gaelic Teacher.Can be delivered as a short immersion or spread over maximum 10 weeks.&nbsp;</div></div></div>

This course aims to allow the learner to communicate at level A1, basic users, of the Common European Reference Framework for Languages (CERF) or level SCQF level 3.

Cùrsa Còmhraidh Luchd-Tòiseachaidh
1-1 Tuition / part self-study / part taught / Downloadable soundfiles / Homework mandatory
This course is an ‘Introduction to Scottish Gaelic’ formal & informal conversation course aimed at new learners of the language and is written to enhance and supplement conversation classes, with additional vocabulary, exercises and explanations in the printed course handbook (to be purchased separately in our book shop).
This course consists of 10 themed lessons, each with a vocabulary list, explanation of any language points raised, a selection of exercises and games as well as a dialogue to revise the language of that lesson. At the end of the 10 lessons is a selection of exercises and games to revise and consolidate the language points and vocabulary covered in the course, as well as an English to Gaelic and Gaelic to English dictionary of the course.
Taught by a qualified Gaelic Teacher.
Can be delivered as a short immersion or spread over maximum 10 weeks. 

Love Gaelic

Languages

Gaelic

Scottish Gaelic Beginner Conversation Course for online learners worldwide.

Gaelic Beginner Conversation Course

📖 Learn Quran Online with Expert Teachers from Pakistan 🌟
Are you or your child looking to learn the Quran from the comfort of home? Our Online Quran Teacher from Pakistan program is here to guide you with dedication and expertise!
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Are you facing difficulties in writing assignments for your Higher National Diploma? Seek <a href="https://www.newassignmenthelp.co.uk/hnd-assignment-help" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">HND Assignment Writing Services</a> from our team of UK-based academic writing experts. The team of experts will deliver you 100% original content and is available 24/7 at your service. Getting help from experts is easy online, just log in to our website or directly call the executives. They will guide you towards writing a high-scoring assignment.

Are you facing difficulties in writing assignments for your Higher National Diploma? Seek HND Assignment Writing Services from our team of UK-based academic writing experts. The team of experts will deliver you 100% original content and is available 24/7 at your service. Getting help from experts is easy online, just log in to our website or directly call the executives. They will guide you towards writing a high-scoring assignment.

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<div style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);">This course will encompass seven modules. Each module has a specific focus and the title of each will outline the topics that will be covered in the course and provide you an insight into how the course will function.</div><form action="https://tfsa.schoolofexport.org/course_outline.aspx?id=74" method="get" style="color: rgb(102, 102, 102); box-sizing: border-box;" fr-original-style=" color: rgb(102, 102, 102);"> </form>

This course will encompass seven modules. Each module has a specific focus and the title of each will outline the topics that will be covered in the course and provide you an insight into how the course will function.

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Export Readiness for Small Business

The Academic Profiling Test (APT) is an online assessment for students aged 6 to 16. It is designed for use with professional consultants and advisors, who can support your child&#39;s learning goals and aspirations. It might be used for finding gaps in their learning, identifying academic strengths or weaknesses, establishing their profile to assist in applying to a new school, or simply to get an independent idea of your child&#39;s progress.Using a sophisticated adaptive assessment that can be taken at home at a time that suits you, APT is not like exams or entrance tests. It has been developed to be a low-stakes evaluative tool to help get a sense of what kind of thinking is easy, and what is more difficult. It adapts to the candidate&#39;s ability - if the questions are proving too hard, it&#39;ll select easier ones; likewise if it&#39;s too easy, it will push the candidate onto harder material. APT covers learning skills not knowledge, so there&#39;s no questions about the Battle of Hastings or British rivers. Instead, we&#39;ll cover literacy and numeracy, verbal and non-verbal problem solving, at a level that is appropriate for the candidate&#39;s year group in school.If you are interesting in your child taking an APT, it&#39;ll likely be delivered through one of our accredited partner organisations. Get in touch with us today and we&#39;ll guide you to the most appropriate education organisation for your needs.&nbsp;

The Academic Profiling Test (APT) is an online assessment for students aged 6 to 16. It is designed for use with professional consultants and advisors, who can support your child's learning goals and aspirations. It might be used for finding gaps in their learning, identifying academic strengths or weaknesses, establishing their profile to assist in applying to a new school, or simply to get an independent idea of your child's progress.
Using a sophisticated adaptive assessment that can be taken at home at a time that suits you, APT is not like exams or entrance tests. It has been developed to be a low-stakes evaluative tool to help get a sense of what kind of thinking is easy, and what is more difficult. It adapts to the candidate's ability - if the questions are proving too hard, it'll select easier ones; likewise if it's too easy, it will push the candidate onto harder material. APT covers learning skills not knowledge, so there's no questions about the Battle of Hastings or British rivers. Instead, we'll cover literacy and numeracy, verbal and non-verbal problem solving, at a level that is appropriate for the candidate's year group in school.
If you are interesting in your child taking an APT, it'll likely be delivered through one of our accredited partner organisations. Get in touch with us today and we'll guide you to the most appropriate education organisation for your needs. 

Academic Profiling Tests

Evaluation

The Academic Profiling Test (APT) is an online assessment for students aged 6 to 16. It is designed for use with professional consultants and advisors, who can support your child's learning goals and aspirations. It might be used for finding gaps in their learning, identifying academic strengths or weaknesses, establishing their profile to assist in applying to a new school, or simply to get an independent idea of your child's progress.

Academic Profiling Test (APT)

Are you tired of &ldquo;rocky&rdquo; relationships, bad dates or being on your own? Is it difficult to find a woman you really want to be with?We turn to financial advisors to look after our money, attend parenting courses, hire business, fitness and life coaches, however, often very little or no thought goes into choosing the right life partner despite the criticality of this decision for your future!Most of us have learned the hard way, the cost of getting a relationship wrong can be enormous. The rewards of getting it right are immeasurable <span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f495.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f495.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp;I am Mila Smith, a certified Dating &amp; Relationship Coach. I can help you avoid the pitfalls and find lasting happiness. Working with me you can: <ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">detach from your emotional baggage and feel excited about love again;</li><li fr-original-style="" style="box-sizing: border-box;">learn to identify red flags and incompatible people;</li><li fr-original-style="" style="box-sizing: border-box;">improve your self-esteem and bring out the best version of you;</li><li fr-original-style="" style="box-sizing: border-box;">discover how to find an ideal partner, nurture a new relationship and much more...</li></ul>...and rest assured, you will not:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">encounter any pseudo-science;</li><li fr-original-style="" style="box-sizing: border-box;">feel judged or bored during our sessions;</li><li fr-original-style="" style="box-sizing: border-box;">waste your time and money.</li></ul>There&rsquo;s a lot of conflicting advice out there, but I&rsquo;ve been trained by one of the world&rsquo;s most trusted relationship experts and use proven science-based methods which work no matter how many times you failed in the past.&nbsp;Love doesn&#39;t come with a manual, but my step-by-step coaching programme will reveal a shortcut to happiness. So, do you really want to do it right this time around?&nbsp;Take charge of your love life today and book a free confidential 30-minute introductory session: <a href="https://www.single-to-couple.com/booking-page" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">BOOK HERE</a>&nbsp;<a data-fr-linked="true" href="https://www.single-to-couple.com/booking-page" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><img src="https://images.cademy.co.uk/5a69bd79-d673-43bf-8620-d25a6650da35/8548536e-3f97-464d-aab1-5091cd29fef9/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></a>

Are you tired of “rocky” relationships, bad dates or being on your own? Is it difficult to find a woman you really want to be with?
We turn to financial advisors to look after our money, attend parenting courses, hire business, fitness and life coaches, however, often very little or no thought goes into choosing the right life partner despite the criticality of this decision for your future!
Most of us have learned the hard way, the cost of getting a relationship wrong can be enormous. The rewards of getting it right are immeasurable  
I am Mila Smith, a certified Dating & Relationship Coach. I can help you avoid the pitfalls and find lasting happiness. Working with me you can: 
detach from your emotional baggage and feel excited about love again;
learn to identify red flags and incompatible people;
improve your self-esteem and bring out the best version of you;
discover how to find an ideal partner, nurture a new relationship and much more...
...and rest assured, you will not:
encounter any pseudo-science;
feel judged or bored during our sessions;
waste your time and money.
There’s a lot of conflicting advice out there, but I’ve been trained by one of the world’s most trusted relationship experts and use proven science-based methods which work no matter how many times you failed in the past. 
Love doesn't come with a manual, but my step-by-step coaching programme will reveal a shortcut to happiness. So, do you really want to do it right this time around? 
Take charge of your love life today and book a free confidential 30-minute introductory session: BOOK HERE


Single To Couple Consulting 

Coaching & Consulting Business

Dating

Coach

Coaching

Relationships

Are you tired of “rocky” relationships, bad dates or feeling lonely? Most of us have learned the hard way, the cost of getting a relationship wrong can be enormous. The rewards of getting it right are immeasurable! That is why, as a certified Relationship & Dating Coach, I help clients avoid the pitfalls and find lasting happiness. So, do you really want to do it right this time around? Take charge of your love lfie today and book a free confidential 30-minute introductory session.

1:1 Science-based Relationship and Dating Coaching FOR MEN

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training. Learning &amp; Development Level 3 Course Duration / 12 Months Level 3Apprenticeship Standard Course OverviewL&amp;D Practitioners are typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers. The role focus is often on the practical delivery of training. The L&amp;D Practitioner will typically have expertise and competence in their specific field whether it be technical, vocational or behavioural (e.g. use of software, food preparation, working in teams).They link the learning within their area of responsibility to business objectives and performance, understanding the learning cycle and working by it. The role can be more specialist, with a focus on and requiring in-depth expertise in a specific area of L&amp;D such as learning design, e-learning or digital / blended learning.Whichever of these is an area of focus; the L&amp;D Practitioner is future focused, understands the business context/ culture and has a good grounding across the whole training and learning cycles.The L&amp;D Practitioner role typically exists in a wide range of organisations including private, public and third sector. The L&amp;D Practitioner role supports the learning and development (L&amp;D) function to contribute to, and influence, improved performance in the workplace at an individual, team and organisation level.Typically, the role would work alongside colleagues who specialise in Human Resources (i.e. employee relations, reward, recruitment) often supported by an L&amp;D Administrator (more junior role) and report to an L&amp;D BusinessPartner / Consultant / Manager. L&amp;D Practitioners often work with Subject Matter Experts in different parts of the business Learning &amp; Development Level 3Course Content Knowledge<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">&nbsp;Foundation level theories and models that underpin effective adult learning and group behaviour. Forexample, training/learning cycle, group dynamics, continuing professional development, evaluation.</li><li fr-original-style="" style="box-sizing: border-box;">How different learning delivery channels &ndash; face-to-face, blended or digital &ndash; contribute to effective learning.</li><li fr-original-style="" style="box-sizing: border-box;">How to measure the impact of a learning intervention on delegates, eg L1/L2 Kirkpatrick, improvement in skills.</li><li fr-original-style="" style="box-sizing: border-box;">What their organisation does, its structure, values and its external market and sector.</li><li fr-original-style="" style="box-sizing: border-box;">The various L&amp;D roles that may be required for effective learning and development in an organisation.</li><li fr-original-style="" style="box-sizing: border-box;">The role of data to analyse learning needs and ensure effective delivery.</li><li fr-original-style="" style="box-sizing: border-box;">How technology supports learning, including understanding of digital platforms / delivery channels as relevant.</li></ul> Skills<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation.</li><li fr-original-style="" style="box-sizing: border-box;">Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use effective analytical skills to seek out and analyse information.</li><li fr-original-style="" style="box-sizing: border-box;">Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)</li><li fr-original-style="" style="box-sizing: border-box;">Selecting appropriate delivery methods.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor a learner&rsquo;s progress and deliver motivational and developmental feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Apply techniques to analyse the impact of training from learners&rsquo; experience.</li><li fr-original-style="" style="box-sizing: border-box;">Consistently support colleagues / collaborate within the team and L&amp;D to achieve results.</li></ul> Behaviours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Proactively look, listen and question to understand and learn.</li><li fr-original-style="" style="box-sizing: border-box;">An interest in new ideas and techniques, seeking and taking on board feedback, identifying areas for self development.</li><li fr-original-style="" style="box-sizing: border-box;">A willingness to explore and take risks to learn something new.</li><li fr-original-style="" style="box-sizing: border-box;">Consideration of the needs of others alongside the needs of the business.</li><li fr-original-style="" style="box-sizing: border-box;">They act with integrity and demonstrate organisational values in the way they interact with others</li></ul>

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.


Learning & Development Level 3

Course Duration / 12 Months Level 3
Apprenticeship Standard


Course Overview
L&D Practitioners are typically involved with identifying learning / training needs, designing / sourcing training and learning solutions, delivering and evaluating training, and working with stakeholder / business area managers. The role focus is often on the practical delivery of training. The L&D Practitioner will typically have expertise and competence in their specific field whether it be technical, vocational or behavioural (e.g. use of software, food preparation, working in teams).
They link the learning within their area of responsibility to business objectives and performance, understanding the learning cycle and working by it. The role can be more specialist, with a focus on and requiring in-depth expertise in a specific area of L&D such as learning design, e-learning or digital / blended learning.Whichever of these is an area of focus; the L&D Practitioner is future focused, understands the business context/ culture and has a good grounding across the whole training and learning cycles.
The L&D Practitioner role typically exists in a wide range of organisations including private, public and third sector. The L&D Practitioner role supports the learning and development (L&D) function to contribute to, and influence, improved performance in the workplace at an individual, team and organisation level.
Typically, the role would work alongside colleagues who specialise in Human Resources (i.e. employee relations, reward, recruitment) often supported by an L&D Administrator (more junior role) and report to an L&D BusinessPartner / Consultant / Manager. L&D Practitioners often work with Subject Matter Experts in different parts of the business


Learning & Development Level 3
Course Content


Knowledge
Foundation level theories and models that underpin effective adult learning and group behaviour. Forexample, training/learning cycle, group dynamics, continuing professional development, evaluation.
How different learning delivery channels – face-to-face, blended or digital – contribute to effective learning.
How to measure the impact of a learning intervention on delegates, eg L1/L2 Kirkpatrick, improvement in skills.
What their organisation does, its structure, values and its external market and sector.
The various L&D roles that may be required for effective learning and development in an organisation.
The role of data to analyse learning needs and ensure effective delivery.
How technology supports learning, including understanding of digital platforms / delivery channels as relevant.


Skills
Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation.
Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
Use effective analytical skills to seek out and analyse information.
Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
Selecting appropriate delivery methods.
Monitor a learner’s progress and deliver motivational and developmental feedback.
Apply techniques to analyse the impact of training from learners’ experience.
Consistently support colleagues / collaborate within the team and L&D to achieve results.


Behaviours
Proactively look, listen and question to understand and learn.
An interest in new ideas and techniques, seeking and taking on board feedback, identifying areas for self development.
A willingness to explore and take risks to learn something new.
Consideration of the needs of others alongside the needs of the business.
They act with integrity and demonstrate organisational values in the way they interact with others

Learning & Development

Identifying learning and training needs, designing and sourcing training and learning solutions, delivering and evaluating training.

Learning & Development Level 3

Leading end-to-end sales interaction with customers and managing sales internally within an organisation. Sales Level 4 Course Duration / 18 Months Level 4Apprenticeship Standard Course OverviewA Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation.They will be responsible for retaining and growing a number of existing customer accounts, and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close.Typically, a Sales Executive will deal with a single point of contact for each sale, and will present a pre-considered value proposition. The entire sales process may be completed during a single customer &lsquo;conversation&rsquo;, or over a series of interactions.A Sales Executive understands their organisation&rsquo;s product(s) or service(s) in detail, and is an expert at analysing customer needs and creating solutions by selecting appropriate product(s) or service(s), linking their features and benefits to the customer&rsquo;s requirements.A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation&rsquo;s capabilities through demonstration of detailed product knowledge, competitor knowledge and an understanding of the market in which they operate, and by ensuring a positive customer experience. Sales Level 4Course Content Knowledge<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand your organisation&rsquo;s vision, values and capabilities, the principle goals of its overall strategy, and the specific objectives of its marketing and sales strategies. Know how to analyse your organisation&rsquo;s sales and marketing strategies and objectives and translate them into plans and actions for your role.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how your market is segmented and how to target specific segments through effective product or service positioning.</li><li fr-original-style="" style="box-sizing: border-box;">Understands how to exploit digital technologies to aid the sales cycle.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to analyse the macro and micro environment of individual customers. Understand the challenges and purchasing motivations of your customers and the internal and external factors that impact their purchasing decisions. Understand expectations of what constitutes a high-quality customer experience.</li></ul> Skills<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation&rsquo;s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.</li><li fr-original-style="" style="box-sizing: border-box;">Be highly skilled at effective questioning and active listening techniques to understand the customer&rsquo;s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with&nbsp; customers.</li><li fr-original-style="" style="box-sizing: border-box;">Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers&rsquo; purchase agreement.</li><li fr-original-style="" style="box-sizing: border-box;">Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.</li></ul> Behaviours<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Present yourself as an ambassador for your employer&rsquo;s brand, and act in accordance with your organisation&rsquo;s values and code of conduct at all times. Maintain integrity in all business relationships. Challenge unethical behaviour.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate the ability to control your actions, reactions and emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Remain calm under pressure and be aware of your personal impact on others.</li></ul>

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.


Sales Level 4

Course Duration / 18 Months Level 4
Apprenticeship Standard


Course Overview
A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation.
They will be responsible for retaining and growing a number of existing customer accounts, and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close.
Typically, a Sales Executive will deal with a single point of contact for each sale, and will present a pre-considered value proposition. The entire sales process may be completed during a single customer ‘conversation’, or over a series of interactions.
A Sales Executive understands their organisation’s product(s) or service(s) in detail, and is an expert at analysing customer needs and creating solutions by selecting appropriate product(s) or service(s), linking their features and benefits to the customer’s requirements.
A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation’s capabilities through demonstration of detailed product knowledge, competitor knowledge and an understanding of the market in which they operate, and by ensuring a positive customer experience.


Sales Level 4
Course Content


Knowledge
Understand your organisation’s vision, values and capabilities, the principle goals of its overall strategy, and the specific objectives of its marketing and sales strategies. Know how to analyse your organisation’s sales and marketing strategies and objectives and translate them into plans and actions for your role.
Understand how your market is segmented and how to target specific segments through effective product or service positioning.
Understands how to exploit digital technologies to aid the sales cycle.
Know how to analyse the macro and micro environment of individual customers. Understand the challenges and purchasing motivations of your customers and the internal and external factors that impact their purchasing decisions. Understand expectations of what constitutes a high-quality customer experience.


Skills
Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.


Behaviours
Present yourself as an ambassador for your employer’s brand, and act in accordance with your organisation’s values and code of conduct at all times. Maintain integrity in all business relationships. Challenge unethical behaviour.
Demonstrate the ability to control your actions, reactions and emotions.
Remain calm under pressure and be aware of your personal impact on others.

Retail

Sales Manager

Sales Roles

Sales Executive

Leading end-to-end sales interaction with customers and managing sales internally within an organisation.

Sales Level 4

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

General Admission

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

Bournemouth

Our Virtual (via Zoom) course provide the same high-quality tuition as our classroom-based sessions. Quarterly meetings will take place at the Academy



Dental Nursing Diploma with National Examining Board for Dental Nurses (NEBDN) is an internationally recognised qualification that will allow you to work as a Dental Nurse in hospitals, NHS and private dental practices.

Successful completion of Dental Nursing Diploma course will enable you to register as a Dental Care Professional with the General Dental Council (GDC) and practice as a qualified Dental Nurse.


Discover the exciting world of dental nursing and be a part of a growing field that offers endless opportunities for growth and development.
How will you learn?
In addition to our traditional class-based tuition, we also offer Virtual (via Zoom) Learning courses to cater to different learning preferences. Our Virtual Learning courses provide the same high-quality tuition as our classroom-based sessions. To participate, you will need a laptop, PC, smart phone or tablet with a built-in or external camera and microphone. From the comfort of your own home, you will have the opportunity to communicate with your tutor and classmates through video chat, using your phone or computer camera. This allows for seamless interaction, discussions, and collaborative learning.

Quarterly meetings at the Academy
To ensure a well-rounded learning experience, you will be required to attend face-to-face lessons at the Academy on a quarterly basis, which means every three months. These sessions serve several important purposes:

Practical Units: Some aspects of the course require hands-on practical training. The face-to-face lessons will cover these practical units, allowing you to gain valuable experience and apply the knowledge you have acquired during the virtual learning sessions.

Tests and Mock Exams: These assessments are important for evaluating your progress, identifying areas for improvement, and preparing you for the final exams. The Academy will provide a controlled and supervised environment to ensure the integrity and fairness of these assessments.
Attending quarterly face-to-face lessons provides a balanced approach to your learning journey. It combines the convenience and flexibility of virtual learning with the benefits of in-person interactions, practical training, and assessments. By participating in these sessions, you will have the opportunity to reinforce your knowledge, receive personalized feedback, and build a stronger connection with your tutor and classmates.
The Academy is dedicated to supporting your growth and success in dental nursing field, and the face-to-face lessons are an integral part of that commitment.



Being a Dental Nurse can be an exciting and fulfilling career that allows you to make a positive impact on people’s lives while enjoying a variety of work and opportunities to learn and grow. You’ll get to work with an amazing dental team and get to know patients, helping them to feel at ease and comfortable during their visit. You’ll be the one behind the scene making sure everything runs smoothly, and you’ll be the one that patients will turn to for assistance. You’ll also get to be a part of the latest advancements in dental technology and treatment. And on top of all that, you get to have a flexible schedule and a good earning potential, with the potential to advance in your career. All in all, being a dental nurse is one of the most exciting and fulfilling career that you can have, and you’ll get to leave work every day knowing you’ve made a real difference in the lives of others.


The course is delivered by Team of Dental Professionals who are examiners, dentists and experienced Dental tutors with years of experience in teaching Dentistry.
Dental Nurses are involved in a wide range of procedures, from routine check-ups to complex surgeries, which can make the job interesting and varied.

Patient-centered care: Dental Nurses have a direct impact on the patient’s experience and can make a positive difference in people’s lives by providing them with quality care.

Professional development: Dental Nurses have the opportunity to continue their education and expand their skills, leading to advancement and new opportunities in the field.
No previous experience required – we will teach you from A to Z.
Do you need a job?
Yes, you will have 3 months’ time from the start of your course to find a placement.
The Academy provides a list of Private and NHS Dental Surgeries, who are regularly contacting us when looking for more Trainee Dental Nurses, so you can contact them directly as a registered student at the Academy. This is a paid job, unless you would like to work voluntary for personal reasons. We also provide a reference letter to the employee in case you need it.
The course is ideal for you if:
You are looking for a qualification that leads to employment
You intend to participate within dentistry and make a positive contribution to the dental health
You wish to learn how to maintain high standards of hygiene, cleanliness, health & safety
You enjoy interacting with multidisciplinary team and different people


The curriculum is based on the GDC (General Dental Council) registration requirements for dental nurses. It sets out the knowledge, skills and behavioural requirements that should be developed and demonstrated. These are set out in terms of professional competencies, with the assessment method clearly outlined (e.g. how the skills and knowledge will be assessed in the final examinations – via written questions such as multiple choice (MCQ) or extended matching questions (EMQ) or via Objective Structured Clinical Examinations – OSCEs). We are proud to announce that our Dental Nursing students has the highest examination pass rate in OSCE examinations!
Free services– workshops, mock exams, eRoE marking and internal moderation.


Earn while you learn could be another benefit for doing this course. We provide a list of Private Surgeries who have been working with us for the last 14 years and looking to recruit more Trainee Dental Nurses.
Working together – At our Dental Department, we prioritise working together with our learners every step of the way. We firmly believe in providing unwavering support, equipping you with the necessary tools, skills, and assistance to ensure your success. We take immense pride in the achievements of our students, with a long list of graduates boasting remarkable success stories. Our commitment to your success serves as the foundation for our own accomplishments
What Can You Expect to Earn as a Dental Nurse? Compared to other caring professions, Dental Nursing is well paid and offers plenty of opportunity for continued training and development. This is great for those looking on a the long-term plan for their career and those who wish to work their way up the ladder through continued learning, experience & hard work. Trainee Dental Nurse salary for standard working week will be around £23,000 per annum. Average wage for a qualified Dental Nurses between £40,417 to £42,350 p.a.
When are the exams?
There are two exams:
1. Multiple choice theory exam. November and March.
2. Practical exam. January and June. 
Record of Experience (eROE)
To be eligible to sit your first exam, you have to complete your electronic Record of Experience (eROE). The eROE has to be submitted to your tutor by 31st Jan for March exam, and 31st August for November exam. 
London Waterloo Academy supports Mouth Cancer Research Foundation and encouraging learners to raise the awareness and participate in annual 10k walk.



Study mode – virtual (via Zoom) live stream lessons combined with a quarterly meetings Saturday/Sunday at the Academy
Duration – 1 year (part time)
Virtual (via Zoom) classes – once a week
Quarterly meetings at the Academy – date are discussed with the group in advance
Next Intake/start dates (please choose one for your course to start):
21 September 2024, Saturday classes from 9am to 11am
Registration fee – £300 (includes: administration, workshops, mock exams, RoE marking, internal moderation of RoE)
Tuition Fees – £1,400 (we offer payment plan, and accept instalments)
Exam fee – £510 will be charged at the point of candidate registration with NEBDN
One day introduction course – for those who are considering/not sure whether to step up into the Dental Industry £50.00
Call us +44 (0) 7484 014980 or email to info@waterlooacademy.co.uk or Facebook – London Waterloo Academy
Office location: The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Kingston upon Hull

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Berkshire

Bedford

Liverpool 

Swansea

Essex

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.If you work from home or are just wanting to move more, then look no furtherA pre-course registration form should be filled out prior to attending a class.Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

Music Audio Stories Presents Can You Say It? Series One
Children will learn how to say each instrument, hear how each instrument sounds, and see illustrated examples of what they look like. With illustrations, voice-overs, animations, and music, this video series will help to teach children about orchestra instruments in a fun and easy way.

Children will:

▪️Learn how to pronounce orchestra instruments
▪️Hear how each instrument sounds
▪️See how to spell their names
▪️Enjoy illustrated pictures
▪️Gain better reading skills
▪️Improve concentration and visual skills
▪️Enjoy the sound effects and music

Videos are released on Saturdays at 11 am on YouTube.

Subscribe at: https://www.youtube.com/user/MusicAudioStories and hit the bell to make sure you don't miss a new video.

Video Series Playlist: https://shorturl.at/mmHnB

Find out why it is important to teach your little ones new words here: https://musicaudiostories.com/blog/can-you-say-it-series-one

Enjoy!

♥ 

Music Audio Stories - Making learning easy and fun!

Music Audio Stories is an original company specialising in entertaining music audiobooks, picture books, interactive activities, fun videos, and unique storytelling with multi-award-winner, 'Storytime with Anna Christina'. Music Audio Stories are interactive audiobooks with full orchestral scores and magical soundtracks, catchy sing-along songs and fun stories that teach and uplift little listeners.

Videos include uniquely entertaining Storytimes with music, sound effects, narration, voice-overs, illustrations, and animations. Plus delightful activity videos for listening, learning, reading, drawing, and lots of fun!

----------

Website: http://www.musicaudiostories.com/ 
Storytime: http://storytimewithannachristina.com/

----------

Subscribe to get a free music audiobook at: http://www.musicaudiostories.com/#subscribe

Music Audio Stories

Can You Say It? Preschool Learning

Hull

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">ONLINE STUDY - In your own time (approx. 6 hours study time) +CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours) Awarding Body:&nbsp;Open College Network (OCN) Credit for LearningAward Level:&nbsp;Level 3 (Advanced Level) - Ireland Level 5CPD Certified:&nbsp;Yes (CPD Accreditation)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. (English Level 2 desirable)Training Locations:&nbsp;Study online + Classroom&nbsp;OCN Accredited at UK Level 3 (Ireland Level 5) &nbsp;PART 1 - Theory:&nbsp;Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc. PART 2 - Skills and Practical Development: Safely and competently set up and maintain a Peripheral IV Infusion. Attend a classroom location to complete your practical training. <div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"> Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above. </div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">Course Itinerary:</div><div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);"> </div>PART 1 - THEORY (ONLINE) M1 - Peripheral IV Cannulation - Introduction: Definitions - understanding terminology relating to PIVC. IV Therapy and NMC guidelines. M2 - Legal &amp; Professional Responsibilities: Legal Obligations and Accountability. Criminal, Civil and Contractual law in Healthcare. Vicarious Liability and your Duty of Care. M3 - Anatomy &amp; Physiology: Sites appropriate to IV cannulation. Hand vs. arm. Advantages and disadvantages of relevant veins. An overview of Homeostasis and Fluid Balance. M4 - Hygiene and Infection Prevention &amp; Control (IPC): Reducing healthcare-associated infections. Keeping Safe. Bloodborne Pathogens and Work Practice Controls. Standard Precautions. Waste Disposal. Needle-stick injuries. M5 - Indications and Advantages: When to cannulate, infusion types and benefits over alternative infusion routes. Continuous and intermittent infusion. Prophylactic use before procedures and in unstable patients. Contraindications. M6 - Equipment: Cannula types, sizes and colour coding. How to select appropriate size. Equipment overview for total procedure. M7 - Vein Choice for Cannulation: Correct vein selection. Which veins to avoid. How to manage an unsuccessful cannulation. M8 - Procedures: Full procedure for cannulation including correct documentation. M8: Guide to Cannulation - revision M8: Video - Recap with full procedure M9 - Contraindications: When inappropriate to cannulate including patients with specific health conditions. M10 - Complications: A detailed look at potential complications during and after cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions. PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED BEFORE JOINING US FOR YOUR PRACTICAL TRAINING PART 2 (CLASSROOM: 1 - Welcome, introductions and overview: Classroom - registration and introductions. Virtual Classroom - audio/visual checks and registration. 2 - Legal &amp; Professional Responsibilities: Overview and discussion. 3 - Anatomy - key points (appropriate to PIVC): Arteries and veins. Selecting an approprate site. Sites to avoid and &ldquo;first choice&rdquo; sites. 4 - Cannulae - selection and types: A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD. 5 - Complications: Complications of pVAD insertion including examples of infiltration, haematoma, extravasation and transfixation. 6 - VIP Score: Understanding and using the Visual Infusion Phlebitis score. 7 - Equipment - overview: We take a look at all essential equipment required for PIVC. 8 - PRACTICAL SESSIONS: Multiple practical sessions throughout the session. 9 - Fluids: The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann&rsquo;s solution, Colloids (and risks), blood products. 10 - Infusion Rates: Calculating infusion rates and drops per minute. This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.&nbsp;<div style="color: rgb(85, 85, 85); box-sizing: border-box;" fr-original-style=" color: rgb(85, 85, 85);">(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)</div></div>

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 3 (Advanced Level) - Ireland Level 5
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 3 (Ireland Level 5)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Safely and competently set up and maintain a Peripheral IV Infusion.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M1 - Peripheral IV Cannulation - Introduction:
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
M2 - Legal & Professional Responsibilities:
Legal Obligations and Accountability. Criminal, Civil and
Contractual law in Healthcare. Vicarious Liability and your
Duty of Care.
M3 - Anatomy & Physiology:
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
M4 - Hygiene and Infection Prevention & Control (IPC):
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne Pathogens and Work Practice Controls.
Standard Precautions. Waste Disposal. Needle-stick injuries.
M5 - Indications and Advantages:
When to cannulate, infusion types and benefits over
alternative infusion routes. Continuous and intermittent infusion.
Prophylactic use before procedures and in unstable patients.
Contraindications.
M6 - Equipment:
Cannula types, sizes and colour coding. How to select
appropriate size. Equipment overview for total procedure.
M7 - Vein Choice for Cannulation:
Correct vein selection. Which veins to avoid.
How to manage an unsuccessful cannulation.
M8 - Procedures:
Full procedure for cannulation including correct documentation.
M8: Guide to Cannulation - revision
M8: Video - Recap with full procedure
M9 - Contraindications:
When inappropriate to cannulate including patients with specific health conditions.
M10 - Complications:
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and haematomas. Clinical signs and corrective actions.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM:
1 - Welcome, introductions and overview:
Classroom - registration and introductions.
Virtual Classroom - audio/visual checks and registration.
2 - Legal & Professional Responsibilities:
Overview and discussion.
3 - Anatomy - key points (appropriate to PIVC):
Arteries and veins. Selecting an approprate site. Sites to avoid and “first choice” sites.
4 - Cannulae - selection and types:
A detailed look at different types of cannulas, respective benefits and attributes. Selectinng an appropriate pVAD.
5 - Complications:
Complications of pVAD insertion including examples of
infiltration, haematoma, extravasation and transfixation.
6 - VIP Score:
Understanding and using the Visual Infusion Phlebitis score.
7 - Equipment - overview:
We take a look at all essential equipment required for PIVC.
8 - PRACTICAL SESSIONS:
Multiple practical sessions throughout the session.
9 - Fluids:
The importance of understanding fluids. Includes detailed overview of: maintenance fluids, Hartmann’s solution, Colloids (and risks), blood products.
10 - Infusion Rates:
Calculating infusion rates and drops per minute.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Intravenous Cannulation

Aesthetics

Medicine & Nursing

Venepuncture & Cannulation

Learn how to cannulate ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced) - Ireland Level 5

    CPD Accredited - The CPD Certification Service

    Classroom or Virtual Classroom options

    Covers all steps for cannulating in arm or hand

    Practise on artificial arms and fake blood!

    Essential qualification for all IV therapies

    Phlebotomy training desirable but not essential

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Peripheral I.V. Cannulation Course (GPT008)

For many aspiring influencers, the first question is always: how much TikTok pays for 1 million views? In 2025, thanks to the Creator Rewards Program, the payout is much higher than in the past. On average, TikTok pays between $400 and $1,000 for one million views. The exact amount depends on several factors, including video engagement, audience watch time, and the region where viewers are located.
Why Earnings Vary
Although the average range is clear, not all creators earn the same. A lifestyle or comedy clip might earn differently from a niche educational video, even with the same number of views. TikTok calculates rewards based on quality engagement, meaning longer watch times and meaningful interactions often translate into higher pay. This is why some creators might report $600 for a million views, while others earn closer to $1,000.
For more: https://litcommerce.com/blog/how-much-does-tiktok-pay/
From Creator Fund to Creator Rewards
A few years ago, the Creator Fund was heavily criticized for its low payouts. Many influencers claimed they made less than $50 for a million views, which discouraged serious content creation. But in late 2023, TikTok rolled out the Creator Rewards Program, offering more transparent and competitive rates. Now, when people ask how much TikTok pays for 1 million views, the answer is far more encouraging for those considering TikTok as a source of income.
Eligibility to Start Earning
To actually benefit from this system, creators must meet TikTok’s requirements:
Be at least 18 years old 
Have 10,000 or more followers 
Achieve 100,000 valid views in the last 30 days 
Reside in an eligible country such as the US, UK, France, Germany, Japan, South Korea, or Brazil 
Once approved, your videos become eligible for per-view earnings.
Beyond TikTok Payouts
While understanding how much TikTok pays for 1 million views is useful, smart creators rarely rely on this income alone. Other opportunities include TikTok Shop, brand partnerships, affiliate marketing, and livestream gifts. These often generate more consistent and higher earnings compared to view-based payouts alone.
Final Thoughts
So, how much TikTok pays for 1 million views in 2025? On average, between $400 and $1,000. This new pay structure makes TikTok a more reliable platform for creators who want to monetize their influence. However, the best strategy is to see per-view payouts as just one piece of the puzzle while combining them with multiple income streams for long-term financial success.
Our blog:
https://www.leetchi.com/fr/c/tiktokpay-5523953?utm_source=copylink&utm_medium=social_sharing
https://telegra.ph/From-Viral-to-Cash-How-Much-TikTok-Pays-for-1-Million-Views-08-18
https://www.ohay.tv/view/tiktok-pay-per-view-explained-what-every-creator-should-know/Y2B862ycS3
https://tiktokpay1.hashnode.space/default-guide/v1.0?t=1755515046856

TikTokPay

How Much TikTok Pays for 1 Million Views: The Viral Payday Explained

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Sydney

Target Audience
This course is ideal for Managers and Leaders looking to build a more inclusive workforce, or anyone managing neurodivergent individuals. It is also suitable for HR and Diversity & Inclusion professionals.
Duration
1 Day
Course Overview
As workplaces evolve toward greater inclusivity, managers play a vital role in shaping environments where neurodivergent team members can succeed.

This course provides practical strategies and leadership confidence to support employees by helping them meet their needs more effectively according to their neurotype.

Participants will explore a range of neurodivergent profiles and learn how to adapt communication, adjust workflows, reduce workplace triggers, and advocate for a fairer and more inclusive culture.

This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound scientific & academic rigour and applied real world experience.

Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace.

Course Objectives
Analyse how context and environment contribute to disabling barriers for neurodivergent individuals in the workplace
Design leadership strategies and workflows that enable neurodivergent employees to leverage their strengths and thrive
Implement practical adjustments and communication practices that support a neuroinclusive team environment
Facilitate team consultations to collaboratively reduce barriers and promote psychological safety without ‘othering’ neurodivergent employees

High Level Topics
Understanding Neurodivergence
Unlocking Strengths and Safety
Inclusive Leadership in Action
Building a Neuro-inclusive Culture


Emergent Learning

Neurodiversity

Inclusion

Disability Awareness

Diversity & Inclusion

As workplaces seek to become more deliberate in enabling inclusivity, managers play a vital role in shaping environments where neurodivergent team members can succeed. 


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