773 Courses in Sheffield delivered Live Online

This course is intended for This course is intended for anyone who wants to learn the fundamentals of project management. No prior experience required. Overview Goals and benefits of implementing project management Key project management terminology, frameworks, and tools How to apply the approaches and processes to better manage and complete a project Important interpersonal interactions needed for successful projects This 1-Day virtual Project Management Best-Practices course provides an overview of fundamental elements of the project lifecycle ? from project initiation through project close. With a focus on traditional project management concepts, students will complete this course with an improved ability to understand the best path forward for bringing projects to successful completion. Students will benefit from this course by understanding the foundational principles of project management, improving their project management skills, utilizing tools and techniques to effectively manage projects, gaining a common project management language to improve communication, and learning frameworks to identify, manage, and mitigate risk. Concepts learned in this course are immediately applicable to ongoing projects. Note: This course has been approved by PMI for 8 PDUs. 1 - Introduction What are Projects? What is Project Management? Basic Project Management Process Project Selection How Projects Further Organizational Goals What Factors can Influence Projects? Documentation Project Management Tools Role of the Project Manager The Language of Project Management 2 - Starting a Project Authorizing the Project (Project Selection) Assigning the PM Identifying and Documenting the High-Level Scope Gathering a Planning Team Identifying and Documenting the Impacted Parties 3 - Planning a Project Adapting to the Needs of the Project (Planning Level) Identifying the Work Required Estimating Time, Cost and Resources Required Developing a Schedule Developing a Budget Planning Communications and Quality Risk Management Purchases and Outside Vendors for a Project 4 - Executing the Project Baselines Managing Participants in the Project Managing Interested and Impacted Parties Performing the Planned Work Negotiating and Signing Contracts Managing Communications, Risk and Quality 5 - Overseeing and Controlling the Project Controlling the Scope, Schedule and Budget Controlling Change to the Project (Scope, Schedule, Cost and Final Product) Quality Assurance and Control Contract Administration 6 - Ending a Project Overseeing and Controlling the Project Executing the Project Closing Contracts Transferring the Final Product Lessons Learned and Archiving Records

⭐ This is a 10-week online course for toddlers (13-24months) and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Clear communication can especially reduce frustrations for families with toddlers, helping you avoid some of the toddler turbulence🌪️ before it begins.

Course Overview The German Language Course for Beginners is designed to provide a comprehensive introduction to one of the world’s most widely spoken languages. Whether for travel, work, or personal enrichment, this course offers a solid foundation in speaking, reading, writing, and understanding German. Learners will gain essential communication skills, from everyday greetings to basic conversations, allowing them to navigate a variety of real-world situations confidently. The course focuses on developing vocabulary, pronunciation, sentence construction, and listening comprehension through engaging and accessible lessons. By the end of the course, learners will be able to understand and communicate basic ideas in German, laying the groundwork for further study or everyday interactions. This course is ideal for those seeking a structured and supportive environment to start their German language journey and aims to deliver practical outcomes that can be applied across travel, education, and professional settings. Course Description The German Language Course for Beginners offers an engaging exploration into the fundamentals of German communication. Through a series of structured lessons, learners will cover key topics such as introductions, numbers, days of the week, everyday vocabulary, basic grammar rules, verb conjugations, and common expressions. The course presents material in a logical progression to ensure that learners build confidence step-by-step, with an emphasis on pronunciation and conversational fluency. Interactive exercises, cultural insights, and simple dialogues enhance the learning experience, fostering both comprehension and retention. By participating in this course, learners will acquire the foundational skills necessary to engage in basic conversations, understand simple written texts, and grasp the structure of the German language. Designed for complete beginners, this programme offers a supportive and stimulating learning environment, making it a valuable stepping stone for further language study, career development, or international travel. Course Modules Module 01: Introduction to the German Language Module 02: German Alphabet and Pronunciation Module 03: Basic Greetings and Introductions Module 04: Numbers, Dates, and Time Module 05: Essential Vocabulary for Everyday Situations Module 06: Basic Grammar: Articles, Nouns, and Verbs Module 07: Forming Simple Sentences and Questions Module 08: Common Phrases and Daily Expressions Module 09: Introduction to German Culture and Customs (See full curriculum) Who is this course for? Individuals seeking to learn German for personal, educational, or travel purposes. Professionals aiming to enhance their career prospects through multilingual skills. Beginners with an interest in European languages and cultures. Students preparing for further German language studies or international opportunities. Career Path Tourism and Hospitality Sector Roles International Customer Support Positions Language Tutoring or Educational Support Translation and Interpretation Assistance Administrative and Office Roles in International Companies

Business Relationship Management Fundamentals: Virtual In-House Training Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. What you will Learn Participants can expect an interactive and lively one-day session, with a high-level introduction to successfully navigate the complexity of BRM. Topics include: Defining BRM as a capability, role, and discipline Understanding what a BRM does and does not do Providing the language needed to change perceptions and perspectives Learn how the BRM discipline interacts with other disciplines (project management, architecture, Business Analysts, Business functions, strategy, etc.) inside an organization Basic introduction to the different frameworks, processes, and models to bring structure and guidance to BRM Introductions Why BRM? BRM defined BRM in action BRM value Reflection and next steps Resources

MySQL foundation training course description The MySQL foundation course covers the basics of the SQL language as implemented by MySQL. The course is designed to give delegates practical experience in writing SQL statements using the MySQL client program and MySQL Workbench. The basic SQL statements, including the use of SQL functions and the basic table and view handling statements are introduced. What will you learn Create, alter and drop a MySQL database. Write SQL statements. Use SQL expressions and functions. Create and alter tables, indexes and views. Use transactions. Grant and revoke access privileges. Export and import data. MySQL foundation training course details Who will benefit: Anyone who needs to access and work with a MySQL Database. Prerequisites: An understanding of databases and exposure to information technology in general would be useful. Duration 3 days MySQL foundation training course contents Database concepts What is a database? database management systems, tables, rows and columns, indexes, primary keys, unique constraints and foreign keys, client-server architecture, supported data types, storage engines and table types, Information_Schema and MySQL Databases. Hands on using a database. Using the MySQL client What is the MySQL client? getting started and logging in, selecting a database, client commands, entering and executing SQL statements, retrieving previous commands, creating, editing and executing SQL files, redirecting output into a file, command line execution of MySQL scripts. Hands on Using the MySQL client. Basic SELECT The SQL SELECT statement, case sensitivity, quotes, statement terminator, syntax conventions, SELECT clause, FROM clause, conditions and the WHERE clause, logical operators, ORDER BY clause, column aliases, arithmetic expressions, precedence of operators. Hands on querying the sample database. LIMIT, UNION and AGGREGATE functions The LIMIT clause, UNION, UNION ALL, aggregate functions, GROUP BY clause, using Rollup with GROUP BY, HAVING clause. Hands on using limit, union and aggregate functions. Subqueries and joins Subqueries, cartesian products, table aliases, natural joins, join using, join on, multi-table joins. Hands on using subqueries and joins. Numeric and character functions Function types, testing functions, numeric functions character functions. Hands on using numeric and character functions. Data, time and other functions Date and time column types, date and time formats, Date format function, functions to return date time, functions to extract components from date time, date time arithmetic, miscellaneous functions. Hands on using date, time and other functions. Databases and tables Creating a database, selecting a database, creating tables, Auto_increment, show create table, column operations, constraint operations, copying tables, renaming tables, changing engine for tables, dropping tables, temporary tables. Hands on maintaining databases and tables. Indexes and views What is an index? creating an index, reviewing indexes, dropping indexes, what is a view? creating views, view restrictions, dropping views. Hands on maintaining indexes and views. Managing data Inserting rows, replacing rows, updating rows, deleting rows, Truncate statement, The COMMIT and ROLLBACK commands, savepoints, implicit commits. Hands on managing data. Access control Creating users, renaming users, dropping users, granting privileges, revoking privileges. Hands on creating users, granting and revoking. Import and export Exporting using SQL, importing using SQL, exporting from the command line, importing from the command line. Hands on export and import data.

Arbitration and Dispute Resolution Why Attend Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Identify the right course of action to resolve a legal dispute Reduce the possibility of disputes leading to legal action Apply national and international legal requirements for dispute resolution Employ arbitration knowledge to negotiate terms Use case law to achieve a favorable outcome for their organization Target Audience This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the region who require the fundamentals of dispute resolution in the GCC. Target Competencies Litigation Arbitration Mediation Negotiation GCC Dispute Resolution Frameworks Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. Fundamentals of dispute resolution Overview of the dispute resolution process Adjudicative process Consensual process Introduction to the English High Court litigation processes Why do international businesses take their dispute to the English High Court? English civil courts Legal practitioners who are involved in resolving disputes  Importance of jurisdiction clause How do you decide? Exclusive or non-exclusive? Differences between the Civil law system and the Common law system Principles of the common law system Principles of the civil law system The importance of these systems in dispute resolution Importance of Alternative Dispute Resolution ( ADR) Types of ADR Arbitration Mediations Conciliation Negotiation Arbitration - the best form of ADR The object of Arbitration The role of an Arbitrator Advantages and disadvantages of Arbitration Requirement of an Arbitration agreement The importance of the New York convention The role of UNCITRAL in dispute resolution Preparing for an arbitration hearing Types of Arbitration Institutional arbitration v Ad hoc arbitration Advantages and disadvantages of Institutional arbitration Advantages and disadvantages of Ad hoc arbitration Drafting international Arbitration agreement Checklist for drafting an Arbitration agreement Practical consideration with 'Seat' of Arbitration Model Arbitration clauses ICC LCIA Arbitral awards Enforcement of an Arbitral awards Grounds for challenging Arbitral awards Recent international case law Arbitration terms and terminology Other ADR methods: Advantages and disadvantages of each method: Mediation Conciliation Negotiation Ambiguity in an Arbitration clause What to avoid Importance of the language used in an Arbitration clause Dubai International Arbitration Centre (DIAC) Examining the rules of DIAC

Duration 1 Days 6 CPD hours For the better part of every day, we are communicating to and with others. Whether it?s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication 3 - Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place 4 - Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed 5 - Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures 6 - Speaking Like a STAR S = Situation T = Task A = Action R = Result Summary 7 - Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others 8 - Asking Good Questions Open Questions Closed Questions Probing Questions 9 - Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies 10 - Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips 11 - Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Additional course details: Nexus Humans Communication Strategies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Communication Strategies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Emotional Intelligence Training

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

These groups are for children who can already write a whole story with a beginning, middle and end. Children will enhance their writing skills, learn how to edit and improve their writing, expand their vocabulary and experiment with figurative language techniques. We will compose fiction of various genres, as well as deepening our knowledge of non-fiction text types and poetry – all in a fun and creative way! 5 children maximum fully interactive weekly 55 minute lessons qualified, expert teacher optional homework set weekly additional resources set via online classroom lesson recordings for absent students written progress reports three times per year Classes are £90 per month. Variety of times and dates available. Enquire to find out more!