Join Us for a Webinar: Curious About AI – Empowering You Through Innovation We’re excited to invite you to an engaging virtual session, Curious About AI, where Boris Puncer will explore how artificial intelligence is transforming the way we work and unlocking new opportunities across the business. AI is more than just a technology shift—it’s a powerful enabler of change. Whether you're already familiar with AI or just starting to explore its potential, this session will provide valuable insights into how it can enhance your productivity and creativity. In this session, you’ll discover: How AI is being used to optimise everyday processes Ways AI can help enhance your personal productivity The role of AI in driving innovation across teams and functions How to leverage AI to create more time for strategic, creative thinking Real examples of how AI is already making an impact in our organisation Don’t miss this opportunity to learn how AI can empower you in your role and support a culture of innovation and efficiency. Date: Monday, 12th May Time: 10:00 – 11:00 Location: Virtual Register Now!
This module aims to develop knowledge and practical skills in Import/Export Customs Diagnostic enabling the learner to create a procedural manual to complete international trade operations.
LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB. Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams. In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job. OBJECTIVES Participants will be able to: Build a consistent framework and process to ensure an unbiased candidate experience; Choose job specifications and determine how success will be measured (skills); Identify characteristics and qualities that will support the required skills; Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job; Review legal and appropriate interviewing etiquette/guidelines, including social media research; Screen candidates, using resumes and phone interviews; and Conduct successful role-play Behavioral Interviews in class. CLASSES WILL INCLUDE: Workbooks for future reference and study. Workshop / role play with actual interview scenarios to assist in internalizing data. Time for individual questions and concerns to aid in personalizing tactics. Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others. Ildiko OraveczNew Mexico International Society for Performance Improvement
Study flexibly online with NMA for a BSc (Hons) Motorsport Engineering and open the door to an exciting career in motorsport. Study around work and family and choose your own start date. This course will teach you the specialist skills required by this competitive global industry.
CPD Accredited, Interactive Short Course 1½ hr session Would you know how to save someone's life if they were to go into anaphylactic shock? Learn how to do so from the comfort of your own home or workplace Course Contents: What is anaphylaxis The causes of anaphylaxis The immune system How to recognise someone in anaphylactic shock How to treat someone in anaphylactic shock Benefits of this Short Course: Allergy is the most common chronic disease in Europe The UK has some of the highest prevalence rates of allergic conditions in the world, with over 20% of the population affected by one or more allergic disorder A staggering 44% of British adults now suffer from at least one allergy and the number of sufferers is on the rise Up to 20% of patients with allergies struggle daily with the fear of a possible asthma attack, anaphylactic shock, or even death from an allergic reaction Almost a third of allergy sufferers have had to chance their lifestyles to reduce their allergic reactions In 2014, 19.2% of emergency admissions were for anaphylactic reactions and 19.2% were for ‘Other’ allergic reactions With the knowledge you'll pick up from this course, you could potentially save someone's life! Your browser does not support HTML5 video.
How to safely use an AED CPD Accredited, Interactive Short Course (via Zoom) 1½ hr courseLearn how to use an AED safelyAED: Automated External DefibrillatorLearn from the comfort of your own home, great for CPD Course Contents The Chain of Survival How to give CPR DR ABC Introduction to an AED Aspects of an AED Safety aspects of using an AED How to use an AED on an adult, child and infant/baby Please note: this course is aimed as a reminder of how to provide first aid, not a first time training session. Giving CPD especially needs to be taught in person, with lots of chances to practice Benefits of this Short Course There are over 30,000 out-of-hospital cardiac arrests a year But just 1 out of 10 survive Improved help by the public, and access to defibrillators (AEDs) gives a higher chance of survival Learn how to use an AED and (potentially) save someone's life when it matters most This could be a friend or even a loved one...
LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental
The Operations / Departmental Manager apprenticeship is for managers with increasing responsibility for the leading of their department or business division.