94 Courses in Manchester delivered Live Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Using Mindfulness at Work for Productivity Course Overview This course explores how mindfulness techniques can significantly boost productivity and wellbeing in the workplace. Learners will discover how to cultivate a mindful approach to daily tasks, manage stress effectively, and maintain focus amidst distractions. Through engaging lessons, participants will gain practical strategies such as morning mindfulness habits, single-tasking, and stress reduction methods designed to improve concentration and time management. The course aims to empower individuals to enhance their work performance, establish a healthy work-life balance, and develop resilience to everyday challenges. By completing this course, learners will be equipped with the knowledge and skills to foster a calm, productive mindset that supports sustained professional growth and personal satisfaction. Course Description This comprehensive course covers a broad range of mindfulness strategies tailored for workplace productivity. Beginning with an introduction to mindfulness fundamentals, the curriculum progresses to actionable habits such as morning routines, waking up earlier, and effective journaling. Learners will explore how to overcome procrastination through mindful awareness and implement single-tasking to improve focus and output quality. The course also addresses managing life challenges and reducing stress through mindfulness practices integrated into daily work and evening routines. Participants will benefit from a structured learning experience designed to deepen self-awareness, enhance emotional regulation, and improve time management skills. With a clear, professional approach, this course equips learners to integrate mindfulness seamlessly into their work life, driving both efficiency and wellbeing. Using Mindfulness at Work for Productivity Curriculum Module 01: Introduction Module 02: How to Stay Happy and Productive with Mindfulness Module 03: Five Morning Mindfulness Habits Module 04: Five Tips for Waking Up Earlier Module 05: Finding a Healthy Work Life Balance Module 06: Life Challenges Module 07: Journal Module 08: How to Become Stress Free At Work Module 09: Practicing Mindfulness as a Nighttime Routine Module 10: Single Tasking: What It Is and How It Helps Module 11: The Power of a Brain Dump Module 12: Procrastination and Mindfulness for Productivity (See full curriculum) Who Is This Course For? Individuals seeking to improve concentration and reduce work-related stress. Professionals aiming to enhance productivity and emotional resilience. Beginners with an interest in mindfulness and personal development. Anyone wanting to establish a better work-life balance and wellbeing at work. Career Path Wellbeing Coach or Mindfulness Trainer Human Resources Specialist focusing on employee wellness Office Manager or Team Leader seeking productivity improvement Personal Development Consultant Professionals in high-pressure roles looking to manage stress effectively

Business Development Course Overview This Business Development course provides a comprehensive foundation in key areas essential for driving organisational growth and operational excellence. Learners will explore critical topics such as succession planning, process and supply chain management, strategic analysis, and effective communication. The course equips participants with the skills needed to manage projects, lead teams, and optimise retail pricing and procurement strategies. Through a focus on developing negotiation, marketing, and conflict management skills, learners will gain the confidence to represent their organisation effectively and make informed decisions. By the end of this course, participants will be prepared to contribute strategically to business growth, operational planning, and risk management, enhancing their professional capabilities and career prospects. Course Description This detailed course covers a wide spectrum of business development areas designed to enhance learners’ understanding of how to grow and sustain a successful organisation. Topics include planning and forecasting operations, supply chain oversight, quality management, and project coordination. Participants will delve into strategic product scope, analysis, and multi-channel selling techniques, alongside essential soft skills such as negotiation, communication, and business etiquette. The learning experience emphasises the development of management competencies, talent and time management, and approaches to conflict resolution. Learners will also engage with modules on marketing fundamentals and risk management, ensuring a well-rounded grasp of business dynamics. This course is ideal for those wishing to elevate their strategic thinking and leadership skills within diverse professional environments. Business Development Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette (See full curriculum) Who Is This Course For? Individuals seeking to enhance their business growth and development skills. Professionals aiming to progress into leadership or management roles. Beginners with an interest in business operations and strategic planning. Team leaders and administrators looking to improve communication and negotiation skills. Career Path Business Development Manager Project Coordinator Supply Chain Analyst Procurement Officer Marketing Executive Operations Manager Sales Manager Team Leader or Supervisor

This programme provides an intensive, one-day overview of the key concepts and techniques of project management. The project management methods presented can be applied to a wide range of projects and the course emphasises both the task and the team-related aspects of project management. The aims of the programme are to: Present the key concepts of project management Provide a structured approach for managing projects Demonstrate tools and techniques for planning and controlling project work Enable participants to apply the techniques to their own projects At the end of the programme, participants will: Recognise the benefits of a structured approach to project work Be able to apply a range of practical tools and techniques to improve their personal effectiveness in project work Have a means of determining the status of current projects and know what actions are needed to ensure success 1 Introduction Why this programme has been developed Review of participants' needs and objectives 2 Key concepts The characteristics of projects and project work The four key phases of a project Essential lessons from past projects Key success factors Achieving success through the 'Team-Action Model' Challenges of the multi-project situation 3 Setting project goals Understanding 'customer' requirements Managing project stakeholders and gaining commitment Using questioning skills to define goals and success criteria Defining and documenting the scope of the project 4 Project planning Defining what has to be done Creating a work breakdown Agreeing roles and responsibilities for the work Developing a programme using networks and bar charts Estimating timescales, costs and resource requirements Planning exercise: participants develop a project plan Identifying and managing project risks Using project planning software Managing and updating the plan 5 Project implementation and control Creating a pro-active monitoring and control process Techniques for monitoring progress Using latest estimates Managing project meetings Resolving problems effectively Managing multiple projects Personal time management 6 Course review and action planning Identify actions Sponsor-led review and discussion of proposals Conclusion

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Duration 1 Days 6 CPD hours This course is intended for This course is intended for anyone engaged with teams or looking to live a more fulfilling life. Overview Upon successful completion of this course, participants will gain a new perspective on themselves and their emotions, and increase their value to society. In this course, participants will learn how beneficial becoming more self-aware can be and see how a highly self-aware person becomes more equipped to deal with daily life and its challenges. Getting Started Workshop Objectives Action Plan What is the Self? The Physical Self The Emotional Self The Mental Self The Spiritual Self Practical Illustration Awareness of the Physical Self Scanning Progressive Relaxation Physical Stressors Exercise Practical Illustration Time Management Organization Goal Management Priorities Procrastination Practical Illustration The Emotional Self Validity of Emotions Utility of Emotions Emotional Arousal Emotional Valence Practical Illustration Mood Management Emotional Intelligence Categories of Emotion Increasing Arousal Decreasing Arousal Practical Illustration The Mental Self Thinking Style Learning Style Personality Stinking Thinking Practical Illustration Interpersonal Awareness Addressing Different Thinking Styles Addressing Different Learning Styles Active Listening and Body Language Transactional Analysis Practical Illustration The Spiritual Self Mindfulness Meditation Cultivating Positivity Gratitude Practical Illustration Limitations of Self Awareness Navel Gazing Excessive Self Discipline Developing Humility Developing Empathy Practical Illustration Independence versus Interdependence What is Interdependence? Systems Theory More Than the Sum of All Parts Team Building Practical Illustration Wrapping Up Words from the Wise Additional course details: Nexus Humans Improving Self Awareness training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Improving Self Awareness course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Meeting Management Online Course Overview This Meeting Management Online course equips learners with essential skills to plan, organise, and conduct effective meetings in both virtual and traditional settings. It covers key aspects such as meeting preparation, the use of various online platforms, and professional etiquette to ensure smooth communication and productive outcomes. By the end of the course, participants will confidently manage meetings that engage attendees, keep discussions focused, and achieve clear objectives. This course is designed to enhance organisational efficiency and communication skills, making it valuable for professionals across diverse sectors who regularly facilitate or participate in meetings. Course Description This comprehensive course delves into the full spectrum of meeting management, from initial planning to execution and follow-up. Learners will explore different online meeting platforms, mastering their features to optimise interaction and collaboration. Topics include agenda creation, participant engagement strategies, and maintaining professionalism through meeting etiquette. The course emphasises skills such as time management, effective communication, and problem-solving within meetings. Through a structured learning experience, participants will develop the ability to lead productive discussions, manage challenges, and ensure meetings contribute positively to organisational goals. Suitable for all levels, this course provides the knowledge required to enhance meeting effectiveness in today’s increasingly digital workplace. Meeting Management Online Curriculum: Module 01: Planning and Preparation Module 02: Online Meeting Platforms Module 03: Meeting Etiquette and Tips (See full curriculum) Who is this course for? Individuals seeking to improve their meeting coordination skills. Professionals aiming to enhance leadership and communication abilities. Beginners with an interest in effective workplace collaboration. Team leaders and project managers requiring efficient meeting techniques. Career Path Meeting Coordinator Project Manager Administrative Assistant Business Analyst Office Manager

Course Overview The Hairdressing and Barbering course offers a comprehensive introduction to the key skills and techniques required in the hair and beauty industry. This course covers essential areas such as hair cutting, styling, and shampooing, providing learners with the foundation necessary for a successful career. By the end of the course, students will have a solid understanding of hairdressing and barbering practices, enabling them to deliver high-quality services. Learners will gain confidence in applying industry-standard techniques and develop a keen eye for customer service. Whether you are new to the field or looking to expand your knowledge, this course is designed to equip you with the necessary skills to thrive in the ever-evolving hairdressing and barbering sector. Course Description This course delves into key topics, including the fundamentals of hair cutting, various hair styling techniques, and the best practices for shampooing. Learners will explore different hair types, cutting methods, and modern styles to meet client needs. The course also highlights essential customer service skills and professional conduct in the hairdressing and barbering industry. The learning experience is structured to guide participants through theory and practice, ensuring that they not only understand the theory behind hairdressing techniques but also develop an appreciation for customer interaction, professionalism, and time management in a salon environment. The aim is to ensure that learners are well-prepared for future roles within the industry, ready to provide excellent services to clients. Course Modules Module 01: Introduction Overview of hairdressing and barbering industry Health and safety standards in the workplace Customer service expectations Module 02: Hair Cutting Techniques for different hair types Scissors and clippers usage Creating various haircuts and styles Module 03: Hair Styling Styling tools and products Creating various styles for different occasions Understanding client preferences and matching styles Module 04: Shampooing Proper techniques for washing and conditioning hair Scalp care and treatments Selecting the right products for different hair types (See full curriculum) Who is this course for? Individuals seeking to start a career in hairdressing and barbering Professionals aiming to enhance their hair styling skills Beginners with an interest in the hair and beauty industry Those looking to expand their customer service and salon management skills Career Path Hairdresser Barber Salon Assistant Freelance Stylist Customer Service Representative in Haircare

Workplace Stress Management Course Overview This Workplace Stress Management course provides learners with an understanding of stress in the workplace and equips them with the tools and techniques to manage it effectively. Focusing on both personal and organisational approaches, the course covers the physiological and psychological aspects of stress, along with strategies for maintaining well-being at work. By the end, learners will have gained practical knowledge on managing their own stress levels, as well as strategies to enhance productivity and maintain a balanced work environment. Course Description This course delves deeper into the concept of stress, exploring how it manifests in the workplace and its impact on individuals and organisations. Learners will gain insights into the physical and mental responses to stress, understanding how personality traits influence stress levels. They will also discover techniques for managing stress, such as relaxation techniques, time management strategies, and improving work-life balance. The course ensures learners can apply stress management tools in various professional environments, ultimately enhancing their career prospects and fostering a healthier work environment for all. Workplace Stress Management Curriculum Module 01: Defining Stress Module 02: Responses of the Nerves Module 03: Stress at Workplace Module 04: Personality and Stress Module 05: Managing Stress at Work Module 06: Personal Stress Management Module 07: Work-Life Balance (See full curriculum) Who is this course for? Individuals seeking to understand stress management techniques. Professionals aiming to improve their mental well-being at work. Beginners with an interest in workplace dynamics and stress management. HR professionals or team leaders wanting to support employee well-being. Career Path Stress Management Specialist HR Manager Employee Well-being Coordinator Workplace Wellness Coach Organisational Psychologist Leadership Coach Health and Safety Officer

Diary Management Course Overview This Diary Management course offers comprehensive training on effectively organising and managing personal and professional schedules. Learners will explore essential techniques for scheduling appointments, prioritising tasks, and optimising time use to enhance productivity. The course emphasises the development of strong organisational skills, enabling learners to efficiently handle daily commitments and improve workflow. By mastering diary management, participants will gain confidence in managing multiple responsibilities, meeting deadlines, and maintaining clear records. This course is valuable for anyone looking to streamline their time management and improve administrative efficiency in any professional setting. Course Description This course delves into the key components of diary management, including methods for note-taking, scheduling, task tracking, and using digital tools designed to support organisation. Participants will learn how to structure their diaries effectively to accommodate varied responsibilities, manage interruptions, and maintain focus on priorities. The learning experience incorporates techniques for using popular note-taking programmes and digital calendars, ensuring learners can integrate modern technology into their daily routines. Throughout the course, individuals will build skills in time optimisation and discover practical strategies to enhance their organisational capabilities, ultimately supporting improved professional performance and personal productivity. Diary Management Curriculum Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 07: Diary Management Tricks and Optimisation (See full curriculum) Who is this course for? Individuals seeking to improve their time and schedule management skills. Professionals aiming to enhance their organisational and administrative abilities. Beginners with an interest in developing effective diary and task management. Administrative assistants and office workers looking to boost efficiency. Career Path Personal Assistant Office Manager Executive Secretary Administrative Coordinator Project Administrator