6367 Courses in Liverpool delivered Live Online

Embodiment workshops

Using a range a communication techniques, be able to support your learner's mental health and wellbeing.

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP. Delegates successfully completing the e-learning will: Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs. Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer’s instructions. Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com. During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques. You can live a life without anxiety, sign up now.

Frontline+ Training Programmes for GP Healthcare Operational Staff… Our Frontline+ Programmes are designed for operational staff that deal directly with patients, for example - Reception / Patient Co-ordinators / Care Navigators / Admin

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The second in the series is: Productive Conversations in Challenging Situations This workshop will provide an opportunity to understand why patients are experiencing conflict within themselves, what the impact is on their behaviour and how we can effectively work with them to find a positive solution. We add value by discussing the importance of the role your team play and how they can manage their own conflict when dealing with challenging situations. This workshop is based on the Chimp Paradox theory (by Professor Stephen Peters). We use the analogy of Chimp to make it memorable and fun to learn about! It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: Understanding and defining conflict Why conflict happens Identifying & recognising different conflict types How to have more productive conversations Tools to help respond effectively and have problem solving conversations Keeping yourself 'safe', avoiding triggers and escalation Review, Reflect, Reset We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

Book Now - Ian Banyard's Natural Mindfuness Online 21 day Guide Training Course

Learn the ‘Essentials’ of gift wrapping in just 60 minutes! Do you grab the nearest gift bag because you’re so embarrassed by your attempts at gift wrapping? Maybe you always cut too much (or too little) wrapping paper and end up in a sticky tape mess? Perhaps you’ve already decided you want to join a class but know you’d struggle in a group and worry that you’d slow everyone down? Or it could be that the dates or venue for joining an in person class don’t work for you (or fit your busy schedule)? If any of these sound familiar, then you’ll love my 60 minute 1-2-1 virtual class. 60 Minute 1-2-1 Class No Replay £67 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s important Wrap a box (using the paper & only 3 pieces of tape Learn to tie 2 different styles of bow (and when to use each one) 60 Minute 1-2-1 Class Includes replay £87 How to measure exactly how much gift wrapping paper you need so you always know how much to cut (and why it’s importnat) Wrap a box (using the paper & 3 pieces of tape Learn how to tie 2 different styles of bow (and when to use each one) A replay of the class FREQUENTLY ASKED QUESTIONS 1. What’s included in a 60 minute virtual Gift Wrapping Class You’ll learn the essentials of gift wrapping including as listed in the package you choose.   2. How much is a 60 minute 1-2-1 virtual class? Depending on the package you choose, prices start at £67. 3. How do I book a date for my class? Once payment is received, I will send you an email confirming your payment and a link to book your class 4. Are materials provided? No, materials are not provided. I will send you a list of what you need at least 2 weeks ahead of the class (or once the date is confirmed if less than 2 weeks until the class) 5. What is the difference between an in person & a virtual class? At a 60 minute virtual class you will get 1-2-1 tuition on the techniques which I cannot guarantee you’d get at a group in person class (although I always try to do my best). In person classes usually last a full day and include lunch/refreshments which is not included with a virtual class. 6. Can I change the date/time of my class? If you can no longer attend the class on the date/time you chose, you can change the date once at no futher cost. Please email me for your options. 7. Can I bring a friend? No – the 1-2-1 classes are as the name suggests for one person only. If you want to bring a friend(s) email me louise@louiselewis.co.uk for your options & a quote. 8. Who is a virtual 1-2-1 gift wrapping class suitable for? The classes are suitable for any skill level from beginner to anyone that has already tried the basics and wants to learn more. A 1-2-1 class is ideal if you struggle to attend an inperson class that fits in with your schedule and prefer the idea of personal tuition  9. Who is gift wrapping class not suitable for? There are no exclusions to suitability 10. What kind of results can I expect if I join a class? That all depends on you and if you’re prepared to go away and practice/use the skills you have learned in the class.