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No-one in business will succeed if they are not financially literate - and no business will succeed without financially-literate people. This is the ideal programme for managers and others who don't have a financial qualification or background but who nonetheless need a greater understanding of the financial management disciplines essential to your organisation. This course will give the participants a sound understanding of financial reports, measures and techniques to make them even more effective in their roles. It will enable participants to: Overcome the barrier of the accountants' strange language Deal confidently with financial colleagues Improve their understanding of your organisation's finance function Radically improve their planning and budgeting skills Be much more aware of the impact of their decisions on the profitability of your organisation Enhance their role in the organisation Boost their confidence and career development 1 Review of the principal financial statements What each statement containsOutlineDetail Not just what the statements contain but what they mean Balance sheets and P&L accounts (income statements) Cash flow statements Detailed terminology and interpretation Types of fixed asset - tangible, etc. Working capital, equity, gearing 2 The 'rules' - Accounting Standards, concepts and conventions Fundamental or 'bedrock' accounting concepts Detailed accounting concepts and conventions What depreciation means The importance of stock, inventory and work in progress values Accounting policies that most affect reporting and results The importance of accounting standards and IFRS 3 Where the figures come from Accounting records Assets / liabilities, Income / expenditure General / nominal ledgers Need for internal controls 'Sarbox' and related issues 4 Managing the budget process Have clear objectives, remit, responsibilities and time schedule The business plan Links with corporate strategy The budget cycle Links with company culture Budgeting methods'New' budgetingZero-based budgets Reviewing budgets Responding to the figures The need for appropriate accounting and reporting systems 5 What are costs? How to account for them Cost definitions Full / absorption costing Overheads - overhead allocation or absorption Activity based costing Marginal costing / break-even - use in planning 6 Who does what? A review of what different types of accountant do Financial accounting Management accounting Treasury function Activities and terms 7 How the statements can be interpreted What published accounts contain Analytical review (ratio analysis) Return on capital employed, margins and profitability Making assets work - asset turnover Fixed assets, debtor, stock turnover Responding to figures EBIT, EBITEDIA, eps and other analysts' measure 8 Other key issues Creative accounting Accounting for groups Intangible assets - brand names Company valuations Fixed assets / leased assets / off-balance sheet finance

It is estimated that more than 1.2 million people in the UK are living with a learning disability. Healthcare and social care workers must have an adequate understanding of the needs of people with learning disabilities. It is also essential that they listen to the needs, hopes and aspirations of those living with learning disabilities, their careers, friends, and families. An improved knowledge, together with current guidance and best practice recommendations help to improve the care provided to people who have learning disabilities.

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Carrying out manufacturing activities on multiple products with different specifications consecutively.

One of the most powerful ways to tap into intrinsic motivation is by cleaning up your mindset. The way you talk to yourself, visualise and manage your emotions is directly related to your ability to stay motivated and focused. This session will introduce you to a menu of mind hacks to help you Free your Mind?

Duration 2 Days 12 CPD hours Overview Create heightened self-awareness and personal discovery Establish a space of mutual respect by adapting your communication Work with resistance to gain commitment and buy-in Recognize and enhance trust by leading from any position Distinguish among varying attitudes and behaviors to make your teams work as a stronger unit One of DISC?s most intriguing applications is leveraging behavioral identification and adaptability. This workshop will guide you on the path of heightened self-awareness and personal discovery. You can make this your cornerstone seminar, revealing your unique behavioral style blend and how to apply that knowledge prescriptively to others, based on their style blend; thus boosting communication effectiveness. Studies indicate that 92% of workplace conflict is the result of misunderstanding and communication breakdowns. Your entire organization can apply DISC?s prescriptive lessons of behavioral adaptability to reduce employee conflict and turnover, increase productivity, and optimize team performance. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding The World Of Disc What is DISC? Breaking down the four main styles: Dominant Influencing Steady Conscientious Determining behaviors to read styles: Indirect vs. Direct Open vs. Guarded 2. Building Stronger Self-Awareness Rating your own style Understanding the Platinum Rule Grid Breaking down your profile Natural Style Adapted Style 3. Reading And Adapting To Others? Behaviors Applying the Platinum Rule Identifying characteristics in others Communication strategies with others Adapting your approaches 4. Getting Buy-In From Others Selling yourself to others Getting buy-in from each profile Understanding the cycle of getting buy-in Assessing Solving Confirming agreement Assuring satisfaction 5. Trust-Based Leadership High performance leadership characteristics The key to listening to build trust Motivating strategies with each profile 6. Making Teams Work Understanding how we each make decisions Seeing the power in each style as a role Blending team styles for teamwork Reviewing the team needs to optimize effectiveness

Classic Novels & Critical Writing: To Kill a Mockingbird

Bridge Novels and Structural Writing: The Giving Tree

Duration 70 Days 420 CPD hours Cisco Learning Library: Networking offers a subscription to all Cisco core online networking training, including product training, technology training, and certifications such as Cisco Routing and Switching, Wireless, Design, and Network Programmability.This comprehensive technical training library includes full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials. Networking Library Certification Courses CCNA Implementing and Administering Cisco Solutions (CCNA) v1.0 CCNP Enterprise Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 CCIE Enterprise Infrastructure Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 CCIE Enterprise Wireless Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Product and Technology Training Implementing and Administering Cisco Solutions (CCNA) v1.0 Developing Applications and Automating Workflows Using Cisco Core Platforms (DEVASC) v1.0 Developing Applications Using Cisco Core Platforms and APIs (DEVCOR) v1.0 Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT) v1.0 Implementing DevOps Solutions and Practices Using Cisco Platforms (DEVOPS) v1.0 Developing Applications for Cisco Webex and Webex Devices (DEVWBX) v1.0 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 Implementing Automation for Cisco Service Provider Solutions (SPAUI) v1.0 Introducing Automation for Cisco Solutions (CSAU) v1.0 Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Cisco NCS 2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 Cisco Digital Network Architecture Implementation Essentials (DNAIE) v2.0 Understanding Cisco Industrial IoT Networking Foundation (INFND) v1.0 Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) v1.0 Engineering Cisco Meraki Solutions Part 1 (ECMS1) v1.0 Deploying Cisco SD-Access (ENSDA) v1.1 Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 Introduction to Cisco IOS XR (IOSXR100) v2.0 Cisco IOS XR System Administration (IOSXR200) v1.1 Cisco IOS XR Basic Troubleshooting (IOSXR201) v1.1 Cisco ASR 9000 Series IOS XR 64-Bit Software Migration and Operational Enhancements (IOSXR211) v1.0 Cisco IOS XR Layer 3 VPN Implementation and Verification (IOSXR301) v1.1 Cisco IOS XRMulticast Routing Implementation and Verification (IOSXR302) v1.1 Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) v1.0 NSO Essentials for Programmers and Network Architects (NSO201) v3.0 Cisco NSO Administration and DevOps (NSO303) v3.0 Cisco Optical Technology Advanced (OPT300) v2.0 Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 Operating and Implementing Cisco WAN Automation Engine (WAE200) v3.0 Implementing Cisco Virtual Wide Area Application Services (VWAAS) v1.0 Configuring and Operating Cisco EPN Manager (EPNM100) v3.0 Cisco Elastic Services Controller (ESC300) v2.0 Product and Technology Training Deploying Cloud Connect Solutions with Cisco Cloud Services Router 1000V (CLDCSR) v1.0 Implementing Cisco Multicast (MCAST) v2.0 Cisco Prime Central Intermediate ? Administration and Operations (CPCI-AO) v1.0 Cisco Prime Network Intermediate ? Administration and Operation (CPNI-AO) v1.1 Cisco Prime Provisioning (CPP) v6.5 Cisco Prime Performance Manager (CPPERF) v1.0 Implementing Cisco Catalyst 9000 Switches (ENC9K) v1.0 Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.0 Network Convergence System 5500 Series Router (NCS5500HW) v1.0 Cisco DNA Center Fast-Start Use Cases (A-SDA-FASTSTART) Getting Started with DNA Center Assurance (A-DNAC-ASSUR) v1.0 Overview of Cisco DNA Center Fast Start Use Cases for System Engineers (P-SDA-SYSEF) Planning and Deploying SD-Access Fundamentals (For Customers) (CUST-SDA-FUND) v1.0 Preparing the Identity Services Engine (ISE) for SD-Access (For Customers) (CUST-SDA-ISE) v1.0 SD-Access 1.2 Update Supplement (A-SDA-12UPDT) The SD-WAN Mastery Collection - Getting Started (For Customers) v1.0 (A-SDW-START) The SD-WAN Mastery Collection - Deploying the Data Plane (For Customers) v1.0 (A-SDW-DATPLN) The SD-WAN Mastery Collection - Developing the Overlay Topology (For Customers) v1.0 (A-SDW-OVRLAY) The SD-WAN Mastery Collection - Managing the Application Experience (For Customers) v1.0 (A-SDW-APPEXP) The SD-WAN Mastery Collection - Bringing Up the Control Plane Devices (For Customers) v1.0 (A-SDW-CTRPLN) Securing Branch Internet and Cloud Access with Cisco SD-WAN (A-SDW-BRSEC) Programming for Network Engineers (PRNE) v1.0 Cisco Optical Technology Intermediate (OPT200) v2.0 Advanced Implementing and Troubleshooting MPLS VPN Networks (AMPLS) BGP Bootcamp (BGP) Building Core Networks with OSPF, IS-IS, BGP and MPLS Bootcamp (BCN) Configuring BGP on Cisco Routers (BGP) v4.0 Implementing Cisco MPLS v3.0 Internetworking Technology Overview (ITO) Introduction to IP Multicast Bootcamp Introduction to IPsec VPN Bootcamp (IPsec VPN) Introduction to IPv6 Bootcamp (IPv6) Introduction to MPLS-VPN Bootcamp (MPLS-VPN) LAN Switching Bootcamp (LAN-SW) RP Bootcamp Troubleshooting for Network Support Engineers

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.