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Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - Describe cloud computing What is cloud computing Describe the shared responsibility model Define cloud models Describe the consumption-based model 2 - Describe the benefits of using cloud services Describe the benefits of high availability and scalability in the cloud Describe the benefits of reliability and predictability in the cloud Describe the benefits of security and governance in the cloud Describe the benefits of manageability in the cloud 3 - Describe cloud service types Describe Infrastructure as a Service Describe Platform as a Service Describe Software as a Service 4 - What is Microsoft 365? Describe the differences between Office 365 and Microsoft 365 Describe Windows 365 Describe how Microsoft 365 empowers workers in this hybrid world of work Explore Microsoft 365 tenant 5 - Describe productivity solutions of Microsoft 365 Describe the productivity capabilities and benefits of Microsoft 365 Describe Microsoft 365 Apps Describe work management tools in Microsoft 365 Describe additional Microsoft 365 productivity apps 6 - Describe collaboration solutions of Microsoft 365 Describe the collaboration capabilities and benefits of Microsoft 365 Describe how Microsoft Teams promotes collaboration and enhances teamwork Describe the Microsoft Viva apps Describe how Yammer helps communities connect and grow 7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 Describe the endpoint management capabilities of Microsoft 365 Compare the differences of Windows 365 and Azure Virtual Desktop Describe the deployment and release models for Windows-as-a-Service (WaaS) Identify deployment methods and update channels for Microsoft 365 Apps 8 - Describe analytics capabilities of Microsoft 365 Describe the capabilities of Viva Insights Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - Describe the services and identity types of Azure AD Describe Azure Active Directory Describe the available Azure AD editions Describe Azure AD identity types Describe the types of external identities Describe the concept of hybrid identity 10 - Describe the access management capabilities of Azure AD Describe Conditional Access in Azure AD Describe the benefits of Azure AD roles and role-based access control 11 - Describe threat protection with Microsoft 365 Defender Describe Microsoft 365 Defender services Describe Microsoft Defender for Office 365 Describe Microsoft Defender for Endpoint Describe Microsoft Defender for Cloud Apps Describe Microsoft Defender for Identity Describe the Microsoft 365 Defender portal 12 - Describe security capabilities of Microsoft Sentinel Describe how Microsoft Sentinel provides integrated threat management Understand Sentinel costs 13 - Describe the compliance management capabilities in Microsoft Purview Describe the Microsoft Purview compliance portal Describe Compliance Manager Describe use and benefits of compliance score 14 - Describe the Service Trust Portal and privacy at Microsoft Describe the Service Trust Portal Describe Microsoft's privacy principles Describe Microsoft Priva 15 - Describe Microsoft 365 pricing, licensing, and billing options Explore pricing models for Microsoft cloud services Explore the billing and bill management options Explore the available licensing and management options 16 - Describe support offerings for Microsoft 365 services Explore support options for Microsoft 365 services Explain service level agreement (SLAs) concepts Identify how to track the service health status Explore how organizations can share feedback on Microsoft 365 services

Duration 1 Days 6 CPD hours This course is intended for his course is designed to provide a preview of Red Hat Enterprise Linux 8 to experienced IT professionals, including: Linux system administrators, DevOps engineers, and Cloud administrators. Overview In this course, you will use the Microsoft 365 productivity apps to work collaboratively with others. You will: Identify the Microsoft 365 apps. Create a team and conduct online meetings with Microsoft Teams. Create a plan and manage team activities with Planner. Use Forms to create a form and collect responses. Post, organize, and view videos in Stream. Use Sway to create digital stories and content. Automate your workflow by connecting apps with Power Automate. This course builds on your foundational knowledge of the Microsoft© 365 core apps and takes a deeper look at some of the productivity apps beyond Microsoft Word, Excel©, and PowerPoint©. Knowing that productivity often begins with assembling the right people, this course starts with the Teams© app that is used to collaborate on shared files and conduct online meetings. The connection between Planner and Teams is established to keep the group's work on schedule. The Forms app is introduced as a tool for collecting information that can be used to help determine your next course of action. The apps designed to handle media assets are introduced: Stream to manage video resources and Sway© to create digital stories. Finally, the power of automating your work processes is introduced in Power Automate, with students using the built-in templates as a starting point. For those interested in the Power BI© and Power Apps© features, a brief overview of these apps is included in an appendix. Overview of the Office 365 Apps Navigate in Office 365 Identify How the Office 365 Apps Work Together Collaborating with Microsoft Teams Navigate the Teams Interface Create a Team Meet in Microsoft Teams Managing Activities with Planner Navigate the Planner Interface Create a Plan Gathering Information with Forms Create a Form Share Forms and Collect Responses Managing Video Resources with Stream Navigate the Stream Interface Post and Organize Videos in Stream Using Sway to Create Digital Stories Navigate the Sway Interface Create a Sway Automating Your Work with Flow Navigate the Flow Interface Create and Share a Flow

This programme will guide your team of up to 12 people toward delegating more effectively. The 3 part series of digital self-paced and instructor-led content explores how you can utilise practical frameworks to elevate productivity and performance. By identifying the styles of delegation that are commonly used, you will create an optimal strategy for successful delegation. During the facilitated live session there will be the opportunity to share best practice and discuss planned application to your role.

Oracle SQL Advanced training course description The Oracle SQL Advanced course is designed to give delegates practical experience in using some of the more advanced features of Oracle SQL. Additional datatypes and the use of advanced SQL functions and expressions are covered together with enhanced table handling features. What will you learn Retrieve data using correlated subqueries, in-line views and multi-column subqueries. Use the WITH Clause. Inserting and Updating Rows Using Complex Subqueries Create Hierarchical Queries. Use ROLLUP, CUBE and GROUPING SETS group by enhancements. Implement the GROUPING and GROUPING_ID functions. Manage large data sets. Insert data conditionally and unconditionally. Merge Rows in a Table. Create TIMESTAMP and INTERVAL Datatypes. Use TIMESTAMP, TIMEZONE and INTERVAL functions and literals. Use regular expressions and implement related functions. Manage objects with the data dictionary. Manage schema objects. Perform flashback operations. Create and using external tables. Control user access to database objects. Oracle SQL Advanced training course details Who will benefit: Anyone who needs to use the more advanced features of SQL to improve their productivity in querying and updating an Oracle database. Prerequisites: Delegates should have attended the Oracle SQL course or have a similar level of experience. Duration 2 days Oracle SQL Advanced training course contents Retrieve data using subqueries ANY, ALL or SOME operators, Correlated subqueries, In-Line views, The Exists operator, The WITH clause, Multi-Column subqueries, Insert and update using a query, Correlated update and delete. Hierarchical queries Hierarchical data, The START WITH and CONNECT BY clauses, The LEVEL pseudo-column, Sequencing the output, Eliminating nodes and branches. Enhanced grouping features Review of basic grouping concepts, The ROLLUP and CUBE extensions, The GROUPING SETS extension, Using the GROUPING and GROUPING_ID functions. Manage large data sets Multi-table Inserts, Conditional and unconditional Inserts, Merging data into a table, Table and view based merge, A sub query based merge. Flashback technology Flashback query, The AS clause, Flashback table, Flashback drop. Date, time and time zone support Date, Timestamp and Interval datatypes, Handling dates and times, Handling intervals, Date, timestamp and interval functions and literals, Related NLS parameters. Regular expression support Regular expression notation, Character matching, Repetition operators, Sub expression grouping, Regular expression functions. Manage objects with the Data Dictionary The Data Dictionary, Useful Data Dictionary tables, Using the Data Dictionary. Manage schema objects Column operations, Constraint operations, Creating and dropping Indexes, B-Tree indexes, Function based indexes, Descending indexes, Creating and using external tables. Access control System privileges and roles, Create users, Alter user details, Grant and revoke object privileges.

Boost your productivity and banish your time bandits with our practical time management course!Reduce your stress levels, boost your productivity and banish your time bandits with our practical time management course. This course changes lives!

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Duration 3 Days 18 CPD hours This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security. 1: Introduction to Microsoft Intune Mobile Device Management Microsoft Intune Azure Active Directory AAD Identity Protection AAD Conditional Access 2: Microsoft Intune Device Management Enrolling Devices Device Compliance Device Profiles Device Updates 3: Microsoft Intune Application Management Application Management Deploying Applications Application Configuration Managing Applications Policy Sets and Guided Scenarios 4: Microsoft Intune Endpoint Security Security Baselines and tasks Antivirus Disk Encryption Firewall Atack Surface reduction Endpoint detection and response Account Protection 5: Deploying Windows with Windows Autopilot Windows Autopilot overview Preparing for Windows Autopilot deployment Deploying Windows 11 using Windows Autopilot 6: Microsoft Intune Additional and Premium Features Remote Help Tunnel for Mobile Application Management Endpoint Privilege Management Advanced Endpoint Analytics Additional course details: Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers). Overview Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive. This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact. Knowledge, Roles, Methodology, and Change Thinking Like a CIO IT?s (and Your) Four Roles in the Organization Living in a Waterfall, Agile, Wagile World IT as an Agent of Change Process, Productivity, and Governance IT Strategic Planning and Thinking IT and Organizational Productivity IT and Data Governance Innovation, Staff Growth, and Negotiation Fostering IT Innovation Coaching, Mentoring, and Team Development IT Project and Vendor Negotiating

This course is intended to the most ambitious modellers in the property industry who would like to be fully proficient in building complex real estate models.