The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.
Course Content: Open discussions - risks associated with the workplace Health and safety legislation in relation to workplace violence - employer and employee duties Digital online security; avoiding online harassment The conflict cycle, dynamic threat assessment Effective use of body language and communication skills during confrontational situations Managing confrontation through distractions and interpersonal skills Lone worker safe systems of work; communication responsibilities Recognising potentially unsafe situations or situations of deteriorating safety i.e., violence and aggression, inappropriate conduct, malicious allegations Case study review Legislation regarding self-defence, emphasising its role as a last resort measure Post-incident procedures, emphasising the formulation of comprehensive and robust incident reports to identify potential risks and provide a thorough account of the situation.
This course is aimed at those who would like to work as a learning support assistant in a school or further education setting. Level 3 Certificate in Supporting Teaching and Learning will give you an understanding of the skills and knowledge needed to support learners in the classroom.
This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.
This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.
Transform stress into strength with this 4-week course, enhancing resilience, emotional skills, and effective communication for professionals.
This course is aimed at those who would like to work as a learning support assistant in a school or further education setting. Level 3 Certificate in Supporting Teaching and Learning will give you an understanding of the skills and knowledge needed to support learners in the classroom.
CPD Accredited, Interactive Short Course 2 hr session Make sure that everyone knows what to do in case a member of staff or the public gets an asthma attack Better still, learn how to prevent an asthma attack from occurring in the first place! Course Contents What is asthma How many people have asthma How it affects a person's lungs The severity of the condition Triggers for an asthma attack Signs & Symptoms of an asthma attack Medication First Aid for a person having an asthma attack What it is like to live with asthma Benefits of this Short Course: In the UK, 5.4 million people (12.35% of the population) have asthma, 200,000 severely. Every day, three of those people die from an asthma attack Every 20 minutes, someone is admitted to hospital due to their asthma, and every 8 minutes, that is a child Learning from home is a good way to keep one's skills and knowledge up to date With the knowledge you'll pick up from this course, you could potentially save someone's life!
In this course, students will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network.