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Duration 3 Days 18 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon who are responsible for the creation, maintenance, and delivery of remote and virtual desktop services Overview By the end of the course, you should be able to meet the following objectives: Describe the features, functions, and architecture of App Volumes Create and deliver application packages in App Volumes Deliver App Volumes published applications to virtual desktops and on-demand, using Horizon Run the App Volumes Application Capture Command-Line Program using appcapture.exe Perform advanced configuration of App Volumes Scale App Volumes to multiple locations and sites Describe the features, functions, and architecture of VMware Dynamic Environment Manager Manage application configurations, user environment settings, and personalization settings using VMware Dynamic Environment Manager Create predefined configurations for applications by using the Application Profiler Create predefined configurations for applications by using the Application Profiler Manage multiple environments using VMware Dynamic Environment Manager. Enable and synchronize the offline use of VMware Dynamic Environment Manager by using SyncTool Using VMware Horizon Smart Policies on the VMware Horizon platform This three-day course builds your skills in application management with VMware App Volumes? and VMware Dynamic Environment Manager?. You learn how to use App Volumes to deliver applications and data to desktops and users in seconds and at scale. You gain skills in managing application life cycles across installation, update, and replacement. You also learn how to use VMware Dynamic Environment Manager to provide personalization and dynamic policy configuration across virtual, physical, and cloud-based environments to simplify end-user profile management. Course Introduction Introductions and course logistics Course objectives Overview of App Volumes Explain features and benefits of App Volumes Identify benefits of VMware ThinApp© Identify App Volumes components and architecture Manage application management stages using App Volumes. Working with Application Packages Differentiate between Application, Package and Program Create an Application Package Assign an Application to an entity Use markers to assign the new version of an Application Package Differentiate between Classic and On-Demand delivery of applications Update an Application with a new Package Published Applications Identify the benefits of delivering Published Applications On-Demand List the steps and prerequisites for creating Published Applications on Demand Integrate Horizon Connection Server and App Volumes Manager Associate App Volumes Manager with an automated farm Add Application Pools from App Volumes Manager Advanced App Volumes Configuration Perform advanced configuration of App Volumes Scale App Volumes to multiple locations and sites Run the App Volumes Application Capture Command-Line Program using appcapture.exe Overview of VMware Dynamic Environment Manager Explain features and benefits of Dynamic Environment Manager Identify the components of Dynamic Environment Manager architecture Differentiate between user profile scenarios Management Console User Interface Configure Personalization settings Create Condition sets Perform Application migration Configure User environment settings Advanced Dynamic Environment Manager Configuration Scale Dynamic Environment Manager to multiple locations and sites Use Silos Run the App Volumes Application Capture Command-Line Program using appcapture.exe Application Configuration Management Predefined and user-customized application settings Using Application Profiler Privilege Elevation SyncTool Identify the features of SyncTool Implement SyncTool VMware Horizon Smart Policies Identify the scope of Horizon Smart Policies Configure Horizon Smart Policies settings Define Smart Policies Conditions

Duration 3 Days 18 CPD hours This course is intended for This course is targeted for Juniper Networks system engineers, partner sales engineers (including Champions), and services partners who are interested in learning network design introductory concepts. However, the course is also applicable to a general audience of Juniper customers with a desire to learn more about network design. Overview Provide an overview of network design needs and common business requirements.Describe key product groups related to campus, WAN, data center, and security architectures.Analyze and interpret common RFP requirements.Scope a network design by gathering data and working with key stakeholders.Describe ways of processing customer data and design requests.Identify boundaries and scope for the design proposal.List some considerations when creating a design proposal.Provide an overview of network security design principles and common vulnerabilities.List high-level design considerations and best practices for securing the network.List the components of the campus network design.Describe best practices and design considerations for the campus.Describe architectural design options for the campus.List the components of the WAN.Describe best practices and design considerations for the WAN.Describe design options for the WAN.List the components of the data center design.Describe best practices and design considerations for the data center.Describe architectural design options for the data center.Define business continuity and its importance in a network design.Describe high availability design considerations and best practices.Provide an overview of high availability offerings and solutions.Describe Class of Service design considerations.Provide an overview of environmental considerations in network design.List design considerations and best practices for managing the network.Provide an overview of Juniper Networks and third party options for network management.List design considerations and best practices for network automation.Provide an overview of automation tools.Explain the foundational topics that have been taught throughout the course.Create a network design proposal that satisfies customer requirements and business needs.Provide an overview of the steps involved in migrating a network.Describe best practices used in network migration.List the various campus network topographies.Describe sample design options for the campus. This three-day course is designed to cover best practices, theory, and design principles for overall network design and will serve as the prerequisite course for other design subject areas ƒ?? data center, security, and WAN. Course IntroductionNetwork Design Fundamentals A Need for Design Knowledge is King A Proposed Design Methodology A Reference Network Understanding Customer Requirements RFP Requirements Scoping the Design Project Analyzing the Data Lab: Understanding Customer Requirements Organizing the Data Processing the Data and Requests Understanding Boundaries and Scope Design Proposal Considerations Securing the Network Why Secure the Network? Security Design Considerations Creating the Design Campus The Campus Network: An Overview Best Practices and Considerations Architectural Design Options Lab: Creating the Design Campus Creating the Design Wide Area Network The WAN: An Overview Best Practices and Considerations WAN Design Examples Lab: Creating the Design WAN Creating the Design Data Center The Data Center: An Overview Best Practices and Considerations Data Center Design Examples Lab: Creating the Design Data Center Business Continuity & Network Enhancements Business Continuity Planning High Availability Design Considerations and Best Practices Offerings and Solutions CoS and Traffic Engineering Considerations Environmental Design Network Management Designing for Network Management Automation Designing for Network Automation Lab: Enhancing the Design Putting Network Design Into Practice Network Design Recap Responding to the RFP Final Lab Introduction Lab: Putting Network Design into Practice

Duration 2 Days 12 CPD hours This course is intended for Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience This two-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clone Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Virtual Desktop Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Virtual Desktop Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting. Overview As a result of attending this course, students should be able to analyze the operational state of computer systems and identify potential issues. When problems appear, students will be able to successfully resolve the issue, returning it to a secure and stable working condition. Students should be able to demonstrate the following skills: Diagnostic and analysis procedures Preventive maintenance planning and implementation System recovery using proven tools and techniques This course enriches your skills by providing the tools and techniques that you need to successfully diagnose, and fix, a variety of potential issues. You will work through hands-on problems in various subsystems to diagnose and fix common issues.You will learn develop the skills to apply the scientific method to a structured form of troubleshooting. You will then apply this approach in troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course, you will be empowered to complete various comprehensive review labs to test your skills.This course covers the same material as RH342, but includes the Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) Introduction to troubleshooting Describe a generalized strategy for troubleshooting. Take proactive steps to prevent small issues Prevent small issues from becoming large problems by employing proactive system administration techniques. Troubleshoot boot issues Identify and resolve issues that can affect a system's ability to boot. Identify hardware issues Identify hardware problems that can affect a system?s ability to operate. Troubleshoot storage issues Identify and fix issues related to storage. Troubleshoot RPM issues Identify and fix problems in, and using, the package management subsystem. Troubleshoot network issues Identify and resolve network connectivity issues. Troubleshoot application issues Debug application issues. Deal with security issues Identify and fix issues related to security subsystems. Troubleshoot kernel issues Identify kernel issues and assist Red Hat Support in resolving kernel issues. Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting. Additional course details: Nexus Humans Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Linux Diagnostics and Troubleshooting with Exam (RH343) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is intended for Business Leaders, including managers/supervisors in the following roles: Developer Architect Video Operator Overview In this course, you will learn to: Articulate the essential terms and concepts fundamental to video compression and distribution Describe the four fundamental stages of video streaming workflows: ingest, process, store and deliver Explain the importance of security in the AWS Cloud and how it is applied in video streaming workflows Analyze video streaming workflow diagrams using AWS services, based on simple to complex use cases Describe some of the key variables that influence workflow decisions Recognize how other AWS services for compliance, storage, and compute, interact with AWS Media Services in video streaming workflows and the functions they perform Describe strategies to test or prototype workflows to mitigate risk and cost impacts and optimize video streaming workflows Use the AWS Management Console to build and run simple video streaming workflows for live and video-on-demand content Recognize the automation and data analytics available for Media Services when used with AWS AI and explore media-specific use cases for these services Identify the next steps in exploring migration to the cloud for one or more Media Services This course covers the media and cloud fundamentals that will empower you to develop a cloud migration strategy for media workflows in support of business goals. The course covers important concepts related to video processing and delivery, the variables that can impact migration decisions, and real-world examples of hybrid and cloud use cases for AWS Media Services. It also introduces security, artificial intelligence, and analytics concepts to help you consider how AWS Media Services fit into your overall cloud strategy. Module 1: Important video concepts Video Metrics Video Compression Video Distribution Major Protocols Used in Video Streaming Module 2: Anatomy of streaming workflows Ingest Process Store Deliver Module 3: Using AWS services in media workflows video-on-demand (VOD) Introduction to AWS Media Services Security Variables Impacting Workflow Design VOD Simple Use Cases VOD Advanced Use Cases Lab 1: Build and run a simple video streaming workflow for VOD content Module 4: Using AWS services in media workflows live streaming Challenges of Live Streaming Live Streaming Simple Use Cases Live Streaming Advanced Use Cases Lab 2: Build and run a simple video streaming workflow for live content Module 5: Optimizing Workflows Cost Considerations Mitigating Risk Monitoring and Automation Exploring Migration Options Additional course details: Nexus Humans AWS Media Essentials for IT Business Decision Makers training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Media Essentials for IT Business Decision Makers course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Authors Overview Please refer to course overview This course provides authors with an introduction to build reports using Cognos Analytics. Techniques to enhance, customize, and manage reports will be explored. Activities will illustrate and reinforce key concepts during this learning opportunity. What is IBM Cognos Analytics - Reporting The Welcome page Consume report content Interactive filtering Working with reports Dimensionally modeled relational dataUse personal data sources and data modules Upload personal data Upload custom images Using navigation paths in a data module Examine list reports Group data Format columns Include headers and footers Aggregate fact data Identify differences in aggregation Multiple facts and repeated information Use shared dimensions to create multi-fact queries Present repeated information Add repeated information to reports Create a mailing list report Create crosstab reports Add measures to a crosstab Data sources for a crosstab Create complex crosstab reports Add items as peers Create crosstab nodes and crosstab members Work with crosstab data Format, sort, and aggregate a crosstab Create discontinuous crosstab reportsCreate visualization reports Visualization categories Customize visualizations Client side visualizations Enhanced map visualizations Focus reports using filters Create filters to narrow the focus Use advanced detail filters Apply a filter with aggregation Use summary filters Focus reports using prompts Examine parameters and prompts Create a parameter for a report item Add a prompt page Add a prompt item to a report Identify a prompt type Create a cascading prompt Use calculations What are calculations Add Date and Time functions Add string functions Display prompt selections in report titles Customize reports with conditional formatting Three steps for conditional formatting Create a variable Assign the variable to a report object Format based on the conditional value Conditionally render report objects Drill-through definitions Navigate to related data Enhance report layout View the structure of a report Use Guided report layout Force page breaks Create horizontal pagination Modify the report structure Format objects across reports Use additional report-building techniques Enhance a report design Add objects to reports Convert a list to a crosstab Explore reuse Additional course details: Nexus Humans B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6258 IBM Cognos Analytics - Author Reports Fundamentals V11.1.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Data Modelers Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing a dynamic cube, and enabling end users to easily author reports and analyze data. Introduction to IBM Cognos Dynamic Cubes Define and differentiate Dynamic Cubes Dynamic Cubes characteristics Examine Dynamic Cube requirements Examine Dynamic Cube components Examine high level architecture IBM Cognos Dynamic Query Review Dimensional Data Structures Dynamic Cubes caching Create & Design a Dynamic Cube Explore the IBM Cognos Cube Designer Review the cube development process Examine the Automatic Cube Generation Manual development overview Create dimensions Model the cube Best practice for effective modeling Deploy & Configure a Dynamic Cube Deploy a cube Explore the Estimate Hardware Requirements Identify cube management tasks Examine Query Service administration Explore Dynamic Cube properties Schedule cube actions Use the DCAdmin comment line tool Advanced Dynamic Cube Modelling Examine advanced modeling concepts Explore modeling caveats Calculated measures and members Model Relative Time Explore the Current Period property Define period aggregation rules for measures Advanced Features of Cube Designer Examine multilingual support Examine ragged hierarchies and padding members Define Parent-Child Dimensions Refresh Metadata Import Framework Manager packages Filter measures and dimensions Optimize Performance with Aggregates Identify aggregates and aggregate tables In-memory aggregates Use Aggregate Advisor to identify aggregates User defined in-memory aggregates Optimize In-Memory Aggregates automatically Aggregate Advisor recommendations Monitor Dynamic Cube performance Model aggregates (automatically vs manually) Use Slicers to define aggregation partitions Define Security Overview of Dynamic Cube security Identify security filters The Security process - Three steps Examine security scope Identify scope rules Identify roles Capabilities and access permissions Cube security deep dive Model a Virtual Cube Explore virtual cubes Create the virtual cube Explore virtual cube objects Examine virtual measures and calculated members Currency conversion using virtual cubes Security on virtual cubes Introduction to IBM Cognos Analytics Define IBM Cognos Analytics Redefined Business Intelligence Self-service Navigate to content in IBM Cognos Analytics Interact with the user interface Model data with IBM Cognos Analytics IBM Cognos Analytics components Create reports Perform self-service with analysis and Dashboards IBM Cognos Analytics architecture (high level) IBM Cognos Analytics security Package / data source relationship Create Data modules Upload files Additional course details: Nexus Humans B6063 IBM Cognos Cube Designer - Design Dynamic Cubes (v11.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6063 IBM Cognos Cube Designer - Design Dynamic Cubes (v11.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Administrators who are new to Jira (this is NOT for experienced Jira admin or users). Students should have a background in basic administration. Overview This course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment, exploring several practical use cases that provide context as to where and when to use Jira, students will learn about: user management global and project permissions project roles schemes configuration of issue types, workflows, and screens Tracking issues is a critical component of any project management strategy. JIRA provides a web based single repository for creating, tracking and reporting on feature requests, bugs reported, or managing workflow. Geared for administrators new to Jira, JumpStart to Jira for Administrators | Jira Administration is a two-day, hands-on course that explores the most important tasks required to set up Jira, providing students with ample hands-on experience using common administration tasks. This hands-on course enables the Student to administer a JIRA instance and ?learn by doing?. The focus of this course is on Best Practices, and practical skills. Getting started with JIRA Administration JIRA conceptual review Core concepts Terminology Infrastructure JIRA roles Groups vs Roles Overview Project roles Creating a role Project scaling JIRA User management Project Resolution Project status Resolved status Resolution date Schemes Overview Project scope schemes Adding users to schemes Issue type schemes Notification schemes Permission schemes Issue security schemes working with schemes JIRA as a Platform Overview What can be configured Basic JIRA project setup Advanced project setup Workflows Overview Designing a workflow Defining a workflow Implementing a workflow Deploying workflows Workflow events Transitions and sub-tasks Custom Fields Overview Field types Field context Limiting contexts Adding contexts Screens and field configuration Best practices for custom fields User Lifecycle Overview Adding users Adding third-party users Modifying users Deactivating users Remote JIRA Access Overview Emails SQL REST Webhooks XML and RSS Command Line Interface Integrating JIRA with other applications Migrating Data into JIRA Overview Migration steps The CSV importer JIRA cloud migration Summary and Best Practices Looking back at the ?Big Picture? Optional - Jira Certification Prep Review Additional course details: Nexus Humans JumpStart to Jira for Administrators | Jira Administration (TTDV7540) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the JumpStart to Jira for Administrators | Jira Administration (TTDV7540) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course assumes that you have successfully completed the Administering BIG-IP course, or equivalent, and have hands-on experience working in a production BIG-IP environment for several months. You should have a solid understanding of the environment in which the BIG-IP is deployed. This course is meant for BIG-IP administrators, network engineers, applications engineers, etc., who will be responsible for troubleshooting problems associated with their BIG-IP system. This course gives networking professionals hands-on knowledge of how to troubleshoot a BIG-IP system using a number of troubleshooting techniques as well as troubleshooting and system tools. This course includes lectures, labs, and discussions. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP System Configuration Module 2: Reviewing Local Traffic Configuration Reviewing Nodes, Pools, and Virtual Servers Reviewing Address Translation Reviewing Routing Assumptions Reviewing Application Health Monitoring Reviewing Traffic Behavior Modification with Profiles Reviewing the TMOS Shell (TMSH) Reviewing Managing BIG-IP Configuration Data Reviewing High Availability (HA) Module 3: Troubleshooting Methodology Step-By-Step Process Step 1: State the Problem Step 2: Specify the Problem Step 3: Map the System Step 4: Develop Possible Causes Step 5: Test Theories Step 6: Iterate Until Root Cause Identified Documenting a Problem Putting Troubleshooting Steps to Use Module 4: Working with F5 Support Leveraging F5 Support Resources AskF5.com DevCentral iHealth Leveraging F5 Labs Working with F5 Technical Support Running End User Diagnostics (EUD) - Hardware Only New Platform Diagnostic Tools Always-On Management (AOM) Subsystem Requesting Return Materials Authorization F5?s Software Version Policy Managing the BIG-IP License for Upgrades Managing BIG-IP Disk Space Upgrading BIG-IP Software Module 5: Troubleshooting ? Bottom to Top Introducing Differences between BIG-IP and LINUX Tools Troubleshooting with Layer 1/Layer 2 Tools Troubleshooting with Layer 2/Layer 3 Tools Troubleshooting with Layer 3 Tools Troubleshooting with LINUX Tools Troubleshooting Memory and CPU Troubleshooting with watch Troubleshooting with Additional tmsh commands Module 6: Troubleshooting Tools tcpdump Wireshark ssldump Fiddler diff KDiff3 cURL Module 7: Using System Logs Configuring Logging Log Files Understanding BIG-IP Daemons Functions Triggering an iRule Deploying and Testing iRules Application Visibility and Reporting Module 8: Troubleshooting Lab Projects Network Configurations for Project Additional course details: Nexus Humans F5 Networks Troubleshooting BIG-IP training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the F5 Networks Troubleshooting BIG-IP course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Summarize the basic troubleshooting methodologies Outline common troubleshooting techniques in the Workspace ONE UEM console Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console Summarize common troubleshooting strategies for Workspace ONE UEM managed devices Outline common application management troubleshooting techniques in the Workspace ONE UEM console Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console Explain common troubleshooting approaches for the VMware Unified Access Gateway™ platform and individual edge services Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assist™ In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE© UEM. Troubleshooting is the backbone of service maintenance and management. To effectively troubleshoot product issues, administrators must understand how product services communicate and function. This in turn helps optimize service and software health management. Course Introduction Introductions and course logistics Course objectives Fundamentals of Troubleshooting Workspace ONE UEM Outline software troubleshooting logic and support methods Summarize the main process flows for the Workspace ONE UEM components Explain the importance of Workspace ONE UEM process flows for troubleshooting Identify different Workspace ONE UEM log files Workspace ONE UEM Console Troubleshooting Outline the best practices for troubleshooting Workspace ONE UEM console issues Identify common group management and assignment-related issues Outline common issues for Workspace ONE UEM console roles and system settings Understand how analytic events can be used to identity platform errors Summarize the steps for collecting and analyzing Workspace ONE UEM console logs Integration Troubleshooting Outline the common enterprise integrations in Workspace ONE UEM Outline common troubleshooting techniques for the VMware AirWatch© Cloud Connector? Troubleshoot issues related to Directory Services integration Identify directory user and groups synchronization issues Troubleshoot issues related to certificate authority integration Explain VMware Workspace ONE© Access? integration and VMware Workspace ONE© Intelligent Hub troubleshooting techniques Endpoint Troubleshooting Compare the endpoint connection topologies in Workspace ONE UEM Outline useful tools and resources for endpoint troubleshooting Summarize the best practices for device enrollment troubleshooting Explain device connectivity troubleshooting techniques Understand how to identify and resolve profile-related issues Identify common compliance policy issues and potential root causes Applications Troubleshooting Explain the different scoping questions for troubleshooting applications Review application management configurations Summarize the general tools and resources for application troubleshooting Describe the general logic of troubleshooting public applications Understand internal application issues and potential causes Explain purchased application troubleshooting techniques Unified Access Gateway And Edge Services Troubleshooting Review Unified Access Gateway architecture and edge service workflows Understand Unified Access Gateway general configurations Explain how to utilize Unified Access Gateway related troubleshooting tools and resources Identify and resolve common issues for Content Gateway on Unified Access Gateway Summarize troubleshooting techniques for VMware Workspace ONE© Tunnel? on Unified Access Gateway Email Troubleshooting Review different email architecture and workflows Summarize common errors associated with email profiles Identify tools and resources for email troubleshooting Discuss troubleshooting techniques for VMware AirWatch© Secure Email Gateway? on Unified Access Gateway Outline PowerShell integration issues and techniques to address them Additional Troubleshooting Tools Describe how the Self-Service Portal helps administrators and empowers end-users to resolve issues Understand how Workspace ONE Assist can help endpoint troubleshooting