2218 Courses in Cardiff delivered Live Online

If you want to be able to offer a consistently better quality of education for your pupils without the stress that comes with worrying about Ofsted all the time, this workshop is for you.

Effective Personal Productivity will help you in four crucial areas: Become highly organised and effective in your own area of day-to-day responsibility. Set and track personal and team goals, manage priorities and hit project deadlines. Improve delegation and communication skills, ensuring the right work is done the right way by the right people. Identify areas for continual improvement in and outside of work and implement strategies to maintain a healthy, well-balanced life.

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

Lean Six Sigma Green Belt Certification Program: Virtual In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

UMTS training course description An in-depth study of the UMTS technologies and network structure. What will you learn Explain what 3G and UMTS are. Describe the migration path to UMTS. Describe the UMTS architecture. UMTS training course details Who will benefit: Anyone who needs to know more about UMTS. Prerequisites: Total GSM Duration 3 days UMTS training course contents Introduction 3G WCDMA 2G WCDMA comparison. European and international spectrum allocations. UMTS Services UMTS QoS classes, Conversational, Streaming, Interactive and Background. UMTS bearer services. Radio Access Network (RAN) Architecture System architecture. The Radio Network Controller (RNC) and Node B functionality. Protocol model. The Iu interface for Circuit and Packet switching. The Iur interface and RNSAP. RNC node B interface and NBAP. The Physical layer Spread spectrum coding and modulation. Logical and physical channels. User data rates and transmission. Power control. Signalling, synchronisation, common control, access and indicator channels. Procedures for transmit diversity, measurement, power control and handover. Radio Resource Management Fast and outer loop power control. Transmit power and power rise. Handover algorithms. Intra frequency and inter system handovers. Load, measurement on the air interface. Admission and load control. Packet Access Packet data traffic. Packet data transport channels. Packet scheduling algorithms. Handover, load and administration control. Packet data performance. UTRA TDD Mode Time Division Duplex (TDD). UTRA TDD modulation and spreading, transport channels, physical channels and their structure. Noise and interference limited network. Interference, FDD and TDD co-existence.

Join Us for a Lunchtime Talk: Let’s Discuss Movies, Books, and More! We're excited to invite you to our Book and Movie Club – the perfect way to take a break, grab a coffee, and connect with colleagues on shared interests! ☕️📚🎬 We hope to have stimulating conversations through this club, whether we’re breaking down the latest blockbuster or analysing our favourite book characters, while providing opportunities for catching up with colleagues! What to Expect: Open to All Whether you're a bookworm, a casual reader, a movie buff, or just looking for an excuse to get great movie/book recommendations, you're welcome to join our casual chat sessions! Casual Format: This is a relaxed event where we’ll chat about anything you’ve been watching or reading lately. No pressure — just come with your coffee or lunch and be ready to share and discover new favourites. Whether you’ve finished a whole book or just seen the first episode of a series, all are welcome to participate! No Pressure: There’s no need to have prepared anything — feel free to jump in with whatever you’ve been into lately. You don’t have to read an entire book or watch a whole movie to join the conversation. It’s all about enjoying media together in a laid-back environment! Next meet-up Details Date: May 30, 2025 Time: 12:00 p.m. – 12:30 p.m.Where: Join us virtually in a Teams call!Feel free to bring your lunch, coffee, or snacks and get ready for some fun, low-pressure discussions about the movies, shows, and books you’ve been enjoying! Register now and get ready for amazing conversations!

About this Training Course Petrophysics remains a vital component to many facets of the petroleum industry, from quantification of hydrocarbon reserves to developmental strategies to real-time decision making for reservoir navigation. Targeted at awareness to knowledge level, this course addresses the tenets of petrophysics and formation evaluation, using integrative perspective of multiple datasets, including geological, geophysical, and logging and core data. Significant worldwide case histories are included, as well as several exercises designed to provide hands-on experience. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By attending this course, the participants will be able to: Understand better the latest geological, geophysical, and logging/core technologies and their role in petrophysical analysis, formation evaluation, and reservoir characterization. Address the pros and cons of key datasets, with emphasis on need for integrative studies and calibration of datasets. Apply quick-look qualitative techniques as well as quantitative aspects to understand vital aspects such as volume of shale/clay, porosity, permeability, and water saturation determinations. Select tool combinations to resolve key issues and for specific applications. Assess uncertainty in petrophysical measurements and techniques and its influence on reserve estimation. Target Audience This course is recommended for development and exploration geologists, petrophysicists, log and core analysts, geophysicists, petroleum engineers, managers, and technical personnel. Course Level Intermediate Trainer Your expert course leader received his B.S. and M.S. degrees in Geology from the now University of Louisiana-Lafayette in 1989 and 1990 respectively, and his Ph.D. as a National Science Foundation fellow at Baylor University, Waco, Texas, in 1993. From 1994 - 1996, he studied planetary tectonics as a NASA-funded postdoctoral fellow at Southern Methodist University. In 1996, he returned to UL-Lafayette, where he was awarded in 1997 the Hensarling-Chapman Endowed Professorship in Geology. He began independent consulting activities in 1991, and in 2001, he left academia for full-time consulting for clients ranging from one-man shops to supermajors. He rejoined UL-Lafayette as an adjunct professor from 2011 - 2018. He is an active researcher, receiving several million dollars in grants from federal, state, and industry sources, presenting numerous talks, including a 2019 AAPG Levorsen award, and publishing on a diversity of geoscience topics, including a Grover E. Murray Best Published Paper award in 2017. He is co-author of the inaugural GCAGS/GCSSEPM Transactions Best Student Paper award in 2018. He served as the GCAGS Publisher since 2006 and in various GCAGS/GCSSEPM Transactions editing capacities since 2006, including the 2014 and 2017 - 2022 Editor (named Permanent Transactions Editor in 2017), and Managing Editor since 2011, receiving a GCAGS Distinguished Service Award in 2018. He served as the General Chair for GeoGulf 2020 (70th GCAGS/GCSSEPM Convention), the 1st hybrid geoscience conference in the world. He is a Past President of the Lafayette Geological Society and served as its Editor and Publisher from 2002 - 2018. In 2018, he founded the Willis School of Applied Geoscience, reformulating decades of industry-training experience to provide alternative opportunities for graduate-level education. In 2020, he received an Honorary Membership from GCSSEPM. He also joined the LSU faculty as an adjunct professor in 2020. In 2021, he co-founded the Society of Applied Geoscientists and Engineers, serving as its President, General Chair for the SAGE 2022 Convention & Exposition, and Vice-Chair for the Benghazi International Geoscience & Engineering Conference 2022 (BIGEC 2022). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Kamailio training course description Kamailio (formerly known as OpenSER) provides a scalable SIP server suitable for small through to carrier grade installations. This course will teach you how to install, configure and troubleshoot the Kamailio product. What will you learn Install Kamailio. Control Kamailio. Configure Kamailio. Troubleshoot Kamailio. Kamailio training course details Who will benefit: Technical staff working with Kamailio. Prerequisites: Definitive SIP for engineers. UNIX fundamentals. Duration 3 days Kamailio training course contents What is Kamailio? What is SER? SER history, OpenSER, versions. Kamailio. Supported platforms, SIP review. Hands on Simple SIP telephony without a SIP server. Installing Kamailio Downloading Kamailio, Installation from source, package installation, CVS, default passwords Hands on Kamailio installation. Controlling Kamailio Starting, stopping and controlling Kamailio. Starting Kamailio automatically at boot time. Hands on Controlling the server First configuration Basic configuration. Hands on SIP telephony with Kamailio. Monitoring Logs, xlog, openserctl, syslog. Hands on Logging. Kamailio architecture Kamailio core, Kamailio modules, file locations, persistent data storage, database structure. Hands on Database integration. Core configuration Keywords, values, parameters, functions, routing blocks, constructs. Hands on Advanced Kamailio configuration. Module configuration Overview of modules available, AAA integration, least cost routing. Redirects Hands on Configuring modules. Architectures DNS integration, peering, OSP, NAT traversal, SIP to GSM. Hands on peering. Asterisk integration Altering tables to work with Asterisk, Asterisk as a voicemail system. Design issues, High availability. Hands on Integrating Kamailio with Asterisk.

Training & Networking - TikTok: time to get your Gen Z on! This session is suitable for mid to senior level fundraisers with strategic responsibility, either with or overseeing specialisms in individual giving and social fundraising, and for sole operators covering both comms and fundraising functions for their charities. Synopsis: Z are deemed a mystery to many of us. What are they passionate about? What makes them tick? And most importantly, how can you reach them, and turn them into loyal supporters? In this session, we’ll de-mystify this elusive group of donors, and look at strategies for how charities can and do successfully engage them. And as the name suggests, we’ll of course be looking at one of the world’s fastest growing channels, TikTok - and what your charity can do to add value, demonstrate impact and most importantly of all, inspire action amongst young people. Presented by Rebs Curtis-Moss: For the last fifteen years, Rebs has worked with some of the biggest charities in the UK and Scotland in a range of strategic digital engagement, social media and fundraising roles. Most recently, they’ve worked with the RNLI as Senior Social Media Manager, and with Shelter as their Social Media Manager. They now work as a Consultant, offering a wide range of consultancy, training and content creation services for charities of all sizes.

To facilitate a group, family, team or organisation in thinking together around a given challenge or issue here is an opportunity to experience for real the person centred, futures planning tool – MAP (Pearpoint, Forest et. al. 1989). This is a process not a training day. Let us facilitate your planning and refocus your story whilst strengthening you and your group. This tool uses both process and graphic facilitation to help any group develop a shared vision and then to make a start on working out what they will need to do together to move towards that vision. MAPS are great for threshold moments. Is your team stuck? Want to move on, haunted by the past cannot get any useful dialogue about the future? Facing a challenging transition into a new school or setting? Leaving school? Bored with annual reviews, transition plans and review meetings? Want to find a way of making meetings and planning feel more real and engaging? Need an approach, which engages a young person respectfully together with his or her family and friends? Want the ultimate visual record of the process of a meeting, which will help everyone, keep track? Want to problem solve and plan for the future of a small or large group, service or organisation up to the size of an LEA Learning Objectives To create a shared vision To talk through the story so far and reflect upon it To name the worse nightmares that will block progress To strengthen the group by focussing on gifts and capacity To detail needs To specify an Action Plan To create a visual graphic record of the whole event Course Content The MAP process has 6 Steps: The story so far. The group is required to think back over the years to describe their collective experience of changes and events over time within their settings. Stories and events are recorded on the graphic. Building Shared Dreams. The group thinks together about what they would love to see happening for children, families and practitioners in their settings if they could have it all. If there were no constraints on time, money, resources, people or anything else what do they see happening in their imaginations? The various ideas that the group comes up with are then recorded in key words, images and colours on the MAP graphic. The purpose of this Step is to give the group a sense of direction, their North Star, an image of the place they want to work towards. Nightmare. In this Step, the group imagines the worst scenarios. What is the opposite of their dreams? How bad could it get? This is a shorter but powerful process that can give some groups more energy than dreaming together. Gifts and Capacity. In this Step the group is asked to take explicit stock of their capacities and what they already have going for them as they begin working towards the vision. This is a strong reminder for any group of the wealth of knowledge and experience that is already and always in the room. Needs. In this Step the group is invited to begin to name some of the needs they will have if they are to move forward to wards the dream and away from the nightmare. Actions. This is the final Step in the MAP and calls for individuals within the group to name a range of very specific actions (however small) that they will take within a definite time scale. This is not a time for declaring good intentions or suggesting good ideas for someone else to do. The purpose of this Step is to end the MAP process with a range of clearly understood actions that carry this planning process forward into the real world.