1214 Courses in Cardiff delivered Live Online

Server Load Balancing course description This two-day Server Load Balancing course introduces the concepts of SLB from the reasons to implement, through the basics and then onto details studies of load distribution, health checks, layer 7 switching and Global SLB. What will you learn Explain packet paths when implementing SLB. Recognise the impact of different topologies. Evaluate SLB load distribution methods. Describe how load balancers can improve security. Explain how GSLB works. Server Load Balancing course details Who will benefit: Anyone working with SLB. Prerequisites: None. Duration 2 days Server Load Balancing course contents Introduction Concept, reasons, benefits, alternatives. Other features: Security, Caching. SLB concepts Architectures, Virtual servers, real servers, Virtual IP address, health checks. DNS load balancing. Packet walk using SLB. Load balancing 6 modes of bonding and load balancing without SLB. ISP load balancing. Health. Distribution policies: Round Robin, least connections, weighted distributions, response time, other variations. Persistent versus concurrent. Layer 4 switching L2 SLB, L3 SLB, single arm SLB, DSR, more packet walking, TCP versus UDP, Port numbers. Layer 7 switching Persistence. Cookie switching, Cookie hashing, Cookie insertion, URL switching, URL Hashing, SSL. Health checks Layer 3: ARP, ping. Layer 4: SYN, UDP. Layer 7: HTTP GET, Status codes, HTTP keepalives, content verification, SSL. Other application keepalives. What to do after failure and recovery. Security DOS attack protection, SYN attack protection, Rate limiting: connections, transactions. SSL offload. Redundancy Hot standby, Active standby, Active active. Stateful, stateless. VRRP, STP. GSLB Anycasting. DNS, TTL, DNS load balancing, problems with DNS load balancing,. HTTP redirect, health, thresholds, round trip times, location.

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution. Prerequisites Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations. 1 - Configure Microsoft Entra ID Describe Microsoft Entra ID benefits and features Describe Microsoft Entra concepts Compare Active Directory Domain Services to Microsoft Entra ID Select Microsoft Entra editions Implement Microsoft Entra join Implement Microsoft Entra self-service password reset 2 - Configure user and group accounts Create user accounts Manage user accounts Create bulk user accounts Create group accounts Create administrative units 3 - Configure subscriptions Identify Azure regions Implement Azure subscriptions Obtain an Azure subscription Identify Azure subscription usage Implement Microsoft Cost Management Apply resource tagging Apply cost savings 4 - Configure Azure Policy Create management groups Implement Azure policies Create Azure policies Create policy definitions Create an initiative definition Scope the initiative definition Determine compliance 5 - Configure role-based access control Implement role-based access control Create a role definition Create a role assignment Compare Azure roles to Microsoft Entra roles Apply role-based access control Review fundamental Azure RBAC roles 6 - Configure Azure resources with tools Use the Azure portal Use Azure Cloud Shell Use Azure PowerShell Use Azure CLI 7 - Use Azure Resource Manager Review Azure Resource Manager benefits Review Azure resource terminology Create resource groups Create Azure Resource Manager locks Reorganize Azure resources Remove resources and resource groups Determine resource limits 8 - Configure resources with Azure Resource Manager templates Review Azure Resource Manager template advantages Explore the Azure Resource Manager template schema Explore the Azure Resource Manager template parameters Consider Bicep templates Review QuickStart templates 9 - Configure virtual networks Plan virtual networks Create subnets Create virtual networks Plan IP addressing Create public IP addressing Associate public IP addresses Allocate or assign private IP addresses 10 - Configure network security groups Implement network security groups Determine network security group rules Determine network security group effective rules Create network security group rules Implement application security groups 11 - Configure Azure DNS Identify domains and custom domains Verify custom domain names Create Azure DNS zones Delegate DNS domains Add DNS record sets Plan for Azure Private DNS zones Review Azure Private DNS zone scenarios 12 - Configure Azure Virtual Network peering Determine Azure Virtual Network peering uses Determine gateway transit and connectivity Create virtual network peering Extend peering with user-defined routes and service chaining 13 - Configure network routing and endpoints Review system routes Identify user-defined routes Determine service endpoint uses Determine service endpoint services Identify private link uses 14 - Configure Azure Load Balancer Determine Azure Load Balancer uses Implement a public load balancer Implement an internal load balancer Determine load balancer SKUs Create back-end pools Create health probes Create load balancer rules 15 - Configure Azure Application Gateway Implement Azure Application Gateway Determine Azure Application Gateway routing Configure Azure Application Gateway components 16 - Configure storage accounts Implement Azure Storage Explore Azure Storage services Determine storage account types Determine replication strategies Access storage Secure storage endpoints 17 - Configure Azure Blob Storage Implement Azure Blob Storage Create blob containers Assign blob access tiers Add blob lifecycle management rules Determine blob object replication Upload blobs Determine Blob Storage pricing 18 - Configure Azure Storage security Review Azure Storage security strategies Create shared access signatures Identify URI and SAS parameters Determine Azure Storage encryption Create customer-managed keys Apply Azure Storage security best practices 19 - Configure Azure Files and Azure File Sync Compare storage for file shares and blob data Manage Azure file shares Create file share snapshots Implement Azure File Sync Identify Azure File Sync components Deploy Azure File Sync 20 - Configure Azure Storage with tools Use Azure Storage Explorer Use the Azure Import/Export service Use the WAImportExport tool Use the AzCopy tool 21 - Configure virtual machines Review cloud services responsibilities Plan virtual machines Determine virtual machine sizing Determine virtual machine storage Create virtual machines in the Azure portal Connect to virtual machines 22 - Configure virtual machine availability Plan for maintenance and downtime Create availability sets Review update domains and fault domains Review availability zones Compare vertical and horizontal scaling Implement Azure Virtual Machine Scale Sets Create Virtual Machine Scale Sets Implement autoscale Configure autoscale 23 - Configure Azure App Service plans Implement Azure App Service plans Determine Azure App Service plan pricing Scale up and scale out Azure App Service Configure Azure App Service autoscale 24 - Configure Azure App Service Implement Azure App Service Create an app with App Service Explore continuous integration and deployment Create deployment slots Add deployment slots Secure your App Service app Create custom domain names Back up and restore your App Service app Use Azure Application Insights 25 - Configure Azure Container Instances Compare containers to virtual machines Review Azure Container Instances Implement container groups Review the Docker platform 26 - Configure file and folder backups Describe Azure Backup benefits Implement Backup Center for Azure Backup Configure Azure Recovery Services vault backup options Use the Microsoft Azure Recovery Services (MARS) agent Configure on-premises file and folder backups 27 - Configure virtual machine backups Explore options to protect virtual machine data Create virtual machine snapshots in Azure Backup Set up Azure Recovery Services vault backup options Back up your virtual machines Restore your virtual machines Implement System Center DPM and Azure Backup Server Compare the MARS agent and Azure Backup Server Implement soft delete for your virtual machines Implement Azure Site Recovery 28 - Configure Azure Monitor Describe Azure Monitor key capabilities Describe Azure Monitor components Define metrics and logs Identify monitoring data and tiers Describe activity log events Query the activity log 29 - Configure Azure alerts Describe Azure Monitor alerts Manage Azure Monitor alerts Create alert rules Create action groups 30 - Configure Log Analytics Determine Log Analytics uses Create a Log Analytics workspace Create Kusto (KQL) queries Structure Log Analytics queries 31 - Configure Network Watcher Describe Azure Network Watcher features Review IP flow verify diagnostics Review next hop diagnostics Visualize the network topology

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online. Overview #NAME? This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online. 1 - An Introduction to SharePoint Online Introducing Office 365 and SharePoint Getting started with Office 365 The cloud revolution Login to Office 365 What is Office 365 Using the app launcher What is SharePoint Office 365 settings Introducing Office 365 Groups Delve Ownership and Access OneDrive 2 - Creating Sites Planning your sites Create new subsites The Office 365 tenant Site templates Web addresses Apply a them Site collections Building your navigation Create a new site Delete subsites Team site navigation User interface: classic vs modern Site contents: classic vs modern Where does classic come from? 3 - Creating and Managing Web Pages The types of pages found in SharePoint Classic SharePoint pages Modern SharePoint pages How to use classic team site pages Create news and site pages Review features of publishing sites Web parts Save, publish, share and delete pages Communication sites 4 - Working with Apps An introduction to apps Co-authoring Marketplace apps Check In ? Out Adding apps to a site Edit and view file properties Create and manage columns Quick edit view Public and personal views File commands Managing app settings Copy link and Share Content approval Folders Major and minor versioning The recycle bin Document sets Alerts Working with files in a library OneDrive sync Create, Upload and edit files Working with classic lists 5 - Building processes with Flow and PowerApps What are business processes? Design and publish a Flow Classic tools for designing processes Getting started with PowerApps in SharePoint Design and test a classic workflow Enhance data capture with PowerApps Getting started with Flow in SharePoint Test a Flow and PowerApps enriched list 6 - Customizing Security Office 365 Group access Share a file Updating Office 365 Group Security Remove a user Managing access to SharePoint Customizing SharePoint security New sites private vs public Create permission levels and groups Setup access requests Security inheritance Share a site Security best practices 7 - Working with Search Delve Search tips An introduction to SharePoint search Accessing classic search Search in folders, libraries and sites Promoted results Search results 8 - Enterprise Content Management Managed metadata service Information management policies An introduction to content types The records center Create and manage content type In-place records management Deploy content types The content organizer Using content types in apps Durable links The content type hub

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is Enterprise Desktop Support Technicians (EDSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations. Overview Important Windows 11 features How these features are used in an Active Directory How to troubleshoot these features This is a 5-day ILT course that is designed to provide you with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment. 1: Introducing Windows 11 Overview of Windows 11 Recommendations for typical troubleshooting procedures Troubleshooting installation and deployment Introduction to management and troubleshooting tools 2: Administering Windows 11 remotely Using Windows Admin Center Using Windows PowerShell Implementing Remote Management 3: Troubleshooting startup and performing system recovery Recovering Windows 11 Configuring the Registry Troubleshooting Windows 11 startup Implementing and troubleshooting BitLocker Troubleshooting OS service Issues 4: Troubleshooting devices and device drivers Overview of hardware troubleshooting Troubleshooting device drivers 5: Configuring and troubleshooting network connectivity Configuring network connectivity Troubleshooting network connectivity Implementing and troubleshooting name resolution Implementing and troubleshooting remote access 6: Troubleshooting Group Policy Overview of Group Policy Resolve GPO application issues on client devices 7: Configuring and Troubleshooting Security Settings Implementing network security Implementing Windows 11 security features Configuring and troubleshooting user accounts 8: Configuring and Troubleshooting User State Implementing and troubleshooting user state Implementing and troubleshooting Folder Redirection 9: Configuring and Troubleshooting Resource Access Configuring and troubleshooting file access. Configuring and troubleshooting shared folders. Implementing and troubleshooting Work Folders. Managing and troubleshooting printers. Recovering files. 10: Troubleshooting apps Troubleshooting desktop apps Troubleshooting app compatibility Managing UWP apps 11: Monitoring and Maintaining Windows 11 Monitoring Windows 11 Optimizing Windows 11 performance Managing Windows 11 updates

Definitive 802.1X training course description A hands-on training course concentrating solely on 802.1X. Hands on sessions follow major chapters to reinforce the theory. What will you learn Describe 802.1X. Explain how 802.1X works Configure 802.1X Troubleshoot 802.1X. Definitive 802.1X training course details Who will benefit: Technical network staff. Technical security staff. Prerequisites: SIP for engineers Duration 2 days Definitive 802.1X training course contents Introduction What is 802.1X? Authentication access, 802.3, 802.11. IEEE, 802, 802.1X-2001, 802.1X-2010. Architecture Supplicant, Authenticator, Authentication server, EAP, EAPOL, RADIUS, Diameter. Port configuration 802.1X in a switch environment. Hands on Configuring 802.1X. How it works Controlled ports, uncontrolled ports. Authentication flow chart, Initialisation, initiation, negotiation, authentication. Hands on 802.1X packet analysis. 802.1X and 802.11 WiFi, WiFi security. Hands on 802.1X WiFi port access. EAP Extensible Authentication Protocol, RFC 3748, RFC 5247. EAP methods: Weak, MD5, LEAP, Strong: TTLS, TLS, FAST. Encapsulation: 802.1X, PEAP, RADIUS, Diameter, PPP. 802.1X accounting RADIUS, accounting messages, 802.1X accounting AV pairs. 8021.X and VLANS VLANs, Guest VLAN, restricted VLAN, voice VLAN. Hands on VLAN assignments with 802.1X.

CWISA training course description This CWISA course covers wireless technologies with reference to IoT. It examines from an IoT perspective how wireless works, and is an excellent introduction to IoT for the wireless engineer. Topics range from wireless technologies, RF, to mobile networks, IoT, and security. What will you learn Describe wireless networking and IoT technologies. Explain basic RF communications. Plan wireless solutions. Describe how to implement wireless solutions. Use best practices in implementing wireless solutions. CWISA training course details Who will benefit: Anyone working with IoT technologies. Prerequisites: RF fundamentals. Duration 4 days CWISA training course contents Introduction to wireless technologies History of wireless, radio waves and frequencies, wireless technologies and related components, common components of wireless solutions, LAN networking requirements, Network security, Implementing wireless solutions, staging, documentation, security updates, Industry organizations, IEEE, compatibility and certification groups. Wireless network use cases Wireless BANs, Wireless PANs, Wireless LANs, Wireless MANs, Wireless WANs, Wireless sensor networks, New network driver-Internet of Things, IoT for industry (IIoT), IoT for connected vehicles, Residential environments, Retail, Education (K12), Higher education, Agriculture, Smart cities / Public access, Health care, Office buildings, Hospitality, Industry, Stadiums, arenas, and large public venues. Planning wireless solutions Identifying use cases and applications, common wireless requirements and constraints, performing a wireless system design, selecting and evaluating design parameters. RF communications RF wave characteristics, RF propagation behaviours, RF signal metrics, fundamentals of wireless modulation. other wireless carriers, common frequency bands. Radio frequency hardware Hardware levels, basic RF hardware components (circuit board level), RF link types (use category). RF device types. Mobile communications networks Mobile networks, LTE, 5G, Use cases. Short-range, low-rate, and low-power networks RF and speed, RF and range, RF and power, 802.11, 802.15.4, Bluetooth, LoRa (Long range) / LoRaWAN, ZigBee, 6LoWPAN, NB-IoT and LTE-M. Wireless sensor networks What is a Wireless Sensor Network (WSN)? WSN applications, Sensors and actuators, WSN architectures, Planning a WSN. Internet of Things (IoT) Internet of Things (IoT) defined, IoT history and its definition revisited, one more comment on the definition of IoT, IoT verticals, Oil & Gas, IoT structure/ architecture basics, IoT connected objects. Securing wireless networks Confidentiality, integrity and availability, Privacy, non-repudiation, authenticity & safety, Importance of authentication in wireless networks, Key cryptographic technologies & concepts, Authentication methods, Authorisation, OAuth 2.0 authorisation framework, monitoring. Troubleshooting wireless solutions Proper solutions design, designing and implementing wireless solutions, basic installation procedures, general configuration considerations, troubleshooting and remediation, troubleshoot common problems in wireless solutions. Programming, scripting and automation What is an API? categories of APIs, common API communication methods, choosing a language, why are we integrating systems? Application & integration architectures. Data structures & types, XML, YAML, API types.

Layer 3 switching training course description A hands on switching course for those already familiar with the basics of Ethernet switching. The course focuses on L3 switching along with the QoS and security features that layer 3 switches can add to the network. What will you learn Explain how layer 3 switches work. Troubleshoot layer 3 switching. Implement QoS on switches. Secure networks with L3 switches. Layer 3 switching training course details Who will benefit: Technical staff working with Ethernet switches. Prerequisites: Definitive Ethernet switching for engineers Duration 2 days Layer 3 switching training course contents Switches Switch review, VLANs, inter VLAN routing. Hands on VLANs and tagging, separating networks with routers. VLANs and IP addressing IP addresses, subnet masks, default gateways. Hands on L3 switches and VLANs What are layer 3 switches Routers in switches, configuring a switch to route, switch ports, router ports, when to switch, when to route. What is the difference between a router and a L3 switch? Hands on Analysing packet flows through a L3 switch. L3 switches and static routes Why use static routes? Default routes. Hands on Configuring static routes. L3 switches and routing protocols RIP, OSPF. Hands on RIP, OSPF. First hop redundancy Default gateways, VRRP/HSRP/GBLP. Load sharing, critical IP addresses. Interaction between STP and L3 redundancy Hands on VRRP. Multicasting and L3 switches IGMP, IGMP snooping, multicasts and routers, PIM. Hands on Multicasts between VLANs. IPv6 IPv6 and L2 switches, IPv6 and L3 switches. Hands on Adding IPv6 into the network. QoS DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on Voice through switches. Security Layer 2 security, filtering at layer 3. Hands on Controlling inter VLAN traffic.