3931 Courses in Cardiff delivered Live Online

You have the pieces of the Leadership Puzzle; the knowledge of child Development, the knowledge of best practise, the knowledge of health and safety plus much more.  Now let's use these pieces of knowledge to help you connect and lead a team to excellence.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Do your learners use behaviours which prevent them from accessing the community, or disrupt their learning? Are you struggling to understand why these behaviours are happening? Perhaps your behaviour intervention plans are not reducing the behaviours which they target? If one of these applies to you, or you would like to know more about the reasons challenging behaviour occurs and how to reduce it, our newly revised Challenging Behaviours, how to prevent, reduce and replace workshop will be of use. This highly interactive training offers strategies for navigating behaviour challenges with learners of all ages, in any environment. Using case studies and examples from your setting we begin the workshop highlighting the key concepts of applied behaviour analysis, helping you to understand why challenging behaviours occur. We discuss the importance of designing supportive learning environments based upon the Pyramid Approach to Education framework. The next step in the workshop is to define behaviours which require intervention and establish the function of these behaviours. These skills are put into practice using our own case studies and furthermore applying this to your own learners. The second half of the workshop addresses strategies which can be used proactively and reactively to decrease the challenging behaviours which you see in your setting. As we investigate each strategy to replace or reduce a behaviour you will have the opportunity to assess if that strategy will be suitable for your learner and identify the next steps to take when you return to your setting. The workshop concludes by demonstrating how you and your team can evaluate and monitor the effectiveness of your behaviour plans as you put your new strategies into practise. Presenters were secure in subject knowledge. Specific cases given by delegates were responded to and focused advice provided. The course is full of relevant information and loaded with heavy content. I would recommend this course.Online attendee - UK LEARNER OBJECTIVES Review the basic ABA principles Identify the elements to creating effective learning environments: The Pyramid Approach to Education® Identify behaviours requiring intervention Identify the functional control of the behaviour Develop a behaviour plan Identify how to assess the effectiveness of an intervention WORKSHOP DETAILS Agenda: 9:00 AM - 4:30 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: Detailed Handout with space for note taking, Activity Packet and Certificate of Attendance

Discover the essentials tools and knowledge for General Grounds Of Refusal with our short course. View our General Grounds Of Refusal training course dates below, available remotely via Microsoft Teams. Gain a comprehensive understanding of the critical aspects of immigration law with our course on General Grounds of Refusal. Designed to equip participants with essential knowledge and skills, this course delves into Part 9 of the Immigration Rules, providing a detailed overview of its key components. Throughout the course, participants will engage in interactive sessions, facilitated discussions, and practical exercises to reinforce their understanding of the material. By the end of the program, participants will be well-versed in the nuances of General Grounds of Refusal, equipped with the knowledge and skills necessary to navigate the complexities of immigration law confidently. Join us in this insightful journey to enhance your expertise in immigration law and ensure a solid foundation in understanding the general grounds of refusal.   Joining links and instructions are sent out 24hours before the course begins. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through the process and ensure you are competent in the area of Unaccompanied Minors. Who Should Attend: Designed for immigration Legal Practitioners, Lawyers, Solicitors, Immigration Advisors. Course Topics: Overview of Part 9 of the Immigration Rules:Explore the structure and content of Part 9, gaining insights into the legal framework that governs immigration decisions.Understand the significance of Part 9 in shaping the assessment process for visa applications. Limit of Application of the Rules:Examine the specific categories exempted from certain provisions within Part 9.Analyze scenarios where exceptions apply, enabling participants to navigate nuanced aspects of immigration law. Identifying Mandatory Refusals from Discretionary:Develop the ability to distinguish between mandatory and discretionary grounds for refusal.Learn how to apply legal principles to accurately assess whether a refusal is obligatory or discretionary in specific cases. Common Issues Encountered/Reasons for Refusal:Delve into real-world case studies to identify common issues encountered in immigration applications.Explore the reasons behind refusals and strategies for addressing and mitigating these issues.

Why Choose Adobe InDesign Fundamentals Training Course? Course info. Learn Adobe InDesign fundamentals from certified tutors. Master layout creation, typography, layouts and design principles. Choose in-person or live online sessions. Certificate of Completion and lifetime email support provided.  Duration: 5 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own hours of your choice, available from Monday to Saturday between 9 am and 7 pm. Adobe Certified Instructors and Expert for InDesign, and a professional graphic designer. In this advanced course, we will delve into InDesign's powerful features, productivity techniques, and workflow speed tricks. 5-hour Adobe InDesign Fundamentals training course, designed to empower you with essential skills for layout and design projects. Suitable for beginners and those with some experience, this course ensures you can confidently create professional-quality documents and publications. Part 1: Introduction to Adobe InDesign (1 hour) Explore the workspace and tools Set up new documents with proper page size and margins Format text and images effectively Customize the interface for efficient workflow Part 2: Text Formatting and Styles (1 hour) Apply character and paragraph styles for consistent formatting Control text flow with text frames Organize lists using bullets and numbering Master special characters for typographic control Part 3: Working with Images (1 hour) Import and position images in the document Adjust image size and alignment within frames Create professional layouts with text wrapping around images Enhance visuals with image frames and effects Part 4: Layout Design (1 hour) Create precise grids and guides for alignment Arrange objects for a balanced layout Streamline design work with layers Maintain consistency with master pages and templates Part 5: Printing and Exporting (1 hour) Understand color modes and printing principles Export to PDF and other formats for various outputs Ensure print readiness through preflighting Efficiently archive and manage InDesign files Through hands-on exercises and practical examples, you'll solidify your understanding of each module. This course equips you to design visually captivating layouts, create documents for diverse purposes, and manage InDesign projects effectively. Adobe InDesign is a powerful desktop publishing tool, and our fundamentals course sets the stage for you to explore and expand your skills in a wide range of design projects. Don't miss this opportunity to unlock your creative potential with InDesign!

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Master deportation complexities with our specialised course. Gain legal insights and advocacy skills. View our Deportation training course dates below, available remotely via Microsoft Teams. Deportation Training Course Embark on a comprehensive exploration of deportation with our specialized course. Gain a deep understanding of the legal framework, procedural intricacies, and human rights considerations surrounding deportation. Equip yourself with the knowledge to navigate this complex landscape and advocate for fair and just outcomes   Course joining links, materials and instructions are sent out 24hours before the course starts.

This level is the first step for any person who is interested in learning the English language. It is especially useful for students who have never had any sort of experience in studying the language or those who have a very basic knowledge and understanding of the language.   

This expert-led training course is created and designed to help you gain the skills and confidence needed to help your governing body ensure there is a consistent and effective whole-school approach to safeguarding in place in your school / college.

Photoshop one day training course bespoke 1-2-1 with lifetime support