This module aims to develop knowledge and understanding of the exporting process used in international trade from novice to practitioner. It includes documentation, incoterms, responsibilities of an exporter, commodity codes, origin and duties and taxes.
This module aims to develop knowledge from research activities to gain an understanding of international trade theory, global economic development and growth, currency and exchange rates, trade policies and their impact on an organisation, free trade agreements, direct investment from financial sources outside the UK, tariffs and no trade barriers, supply chain and logistics, intercultural management and international law and treaties.
A course designed for Immigration Advisors to support clients with mental health and trauma related experiences. View our Supporting Vulnerable Clients training course dates below, available remotely via Microsoft Teams. Empower yourself with the essential skills to support and advocate for vulnerable clients in our comprehensive 4 hour course on Supporting Vulnerable Clients. This course is designed to equip professionals with the knowledge and techniques needed to navigate complex situations containing , vulnerability, trauma, communication styles, and more. Moving beyond theory, this course offers participants hands-on skills practice and immersive activities to deepen their understanding of trauma and trauma responses. Join us in this engaging virtual session to elevate your ability to make a positive impact on the lives of vulnerable clients. Professionals learn to deliver disappointing news with sensitivity, navigating emotional responses such as anger, upset, and blame. Techniques for gracefully concluding conversations are explored, ensuring that participants leave with the skills to handle even the most challenging client interactions. Whilst this course is designed for Immigration Advisors, Solicitors and those working with clients in a range of capacities, this is an open course to individuals with experiences in alternative fields and available to those with an interest in attending. Course joining links, materials and instructions are sent out 24hours before the course starts. Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our Supporting Vulnerable Clients training course will give you all the knowledge you need about how to support clients with mental health and trauma related conditions. This an opportunity not to be missed by Immigration Advisors, Lawyers, Solicitors and Legal Professionals. Topics: What is “vulnerability” and what makes a client vulnerable? Trauma Impact of trauma on behaviour, communication Introduction to protective factors To recognise, highlight, empower Building rapport Responding to disclosures Responding with empathy Processing disclosures – emotionally and for administrative purposes Navigating uncertainty Having conversations about potential changes to the law when you don’t have the answers Managing aggression & understanding communication styles & cultural differences Delivering disappointing news Navigating expressions of emotion following this – anger, upset, blaming etc Preparing for & ending conversations Supporting yourself – looking after yourself Session will include skills practice, & developing an understanding of trauma and trauma responses
This course provides the delegate with the theoretical and practical skills to undertake non-licensed works with ACM's. Persons requiring this type of training would include trade operatives undertaking tasks with ACM's as defined in HSG210 and in accordance with CAR 2012 Reg 3(2). In addition to the Asbestos Awareness, those employees whose work will knowingly disturb ACMs, and which is defined as non-licensable work or NNLW, should receive additional task-specific information, instruction and training.
By popular demand, we are merging our two innovative conferences into a single Pyramid FUNctional Conference, Beyond the Basics for 2023! Gain all the latest information on BOTH communication and behaviour-related content. This year’s two-day conference, led by the co-developers of PECS® (Picture Exchange Communication System®) Andy Bondy, PhD and Lori Frost, MS, CCC-SLP will be held virtually on October 16th and 17th, 2023. Day one will focus on the Pyramid Approach to expanding and refining communication skills. Lori Frost will kick off the conference with a presentation on ethical collaboration. Next, an entire talk is dedicated to teaching commenting skills. Critics sometimes falsely claim that Pyramid focuses only on requesting skills – so, here’s your chance to learn about how to expand communication skills to incorporate creative and meaningful commenting opportunities. The first day of the conference will conclude with the debut of a new talk that focuses on implementing strategies to expand communication skills for learners who have some speech. Day two of the conference will focus on a variety of topics related to the conditions under which behavior occurs. The conference will begin with a look at implementation of the Pyramid Approach to Education® around the globe. Participants will leave with fresh ideas to incorporate small programmatic changes that make big differences in creating effective educational environments. Next, our team will explore how prompts are used in everyday life with all new information related to assessment of prompt types for specific learners within carefully designed lessons. The conference will conclude with a full presentation on error correction with Dr. Andy Bondy providing new insights on the topic. Register for one or both days of the conference and learn why Pyramid continues to be the recognised leader in educational and communication innovations! WHAT YOU WILL LEARN: Refine approaches to collaboration with all team members Create lessons related to increasing communication skills, specifically related to speech and commenting skills Expand the repertoire for teaching effective lessons by learning about new prompting and error correction strategies DAY 1: COMMUNICATION CONFERENCE DETAILS: DAY 1 Date: Monday, October 16, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 1 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) DAY 2: BEHAVIOUR: UNDER WHAT CONDITIONS CONFERENCE DETAILS: DAY 2 Date: Tuesday, October 17, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 2 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.
If employees are involved in a crisis, and cannot speak for themselves, it is an essential responsibility of any organisation to be prepared to speak with families on their behalf. The Family Liaison in a Crisis training will provide practical skills for engaging with family members of staff during and after a crisis. The goal of this training is to equip each participant with the knowledge of common reactions to crisis events, creating a structure for conversations with family members, and implementing the family liaison role when a critical incident occurs. The training also includes aspects of self care as effective boundaries are an essential part of the family liaison role. This training can be either delivered face to face or as an interactive online course, with breakout rooms for participating in role plays and frequent discussions on working with families in multicultural teams. Learning Outcomes What Family Liaison is How it fits with a crisis management team Principles and skills for managing a professional relationship with families in distress Understand the framework of engaging and disengaging with families Become aware of the impact of social media on family liaison work Understand the risks of FLIC work Identify self-care strategies Create an action plan
Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile
Time Management and Productivity: Virtual In-House Training Effective time management reduces stress and helps you better adhere to commitments. This course is designed to help you identify personal and organizational priorities and gain better control of where you focus your attention. You will explore the importance of planning and organizing, and you will practice sorting through and setting priorities. You will also learn how to set better time boundaries and manage the demands of others. Working with a time management framework, you will use a set of practical techniques to organize and manage your work to better deliver on your commitments. Techniques for overcoming procrastination will be addressed, as well as strategies for dealing with information overload. What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned
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