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Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience (1 of 2): What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator AM - Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Keynote Address with Q&A from the audience (2 of 2): What to expect from Monique's Keynote: This isn’t your typical “communication 101” talk. Monique Helstrom brings 27 years of real-world experience, high-level insight, and zero fluff. She’s coached leaders, built operational ecosystems, and even served as the “Chief of Simon Sinek” (yes, that Simon Sinek). Safe to say, she knows a thing or two about working with humans—especially when they’re brilliant, busy, and occasionally impossible. In this keynote, Monique will: Call out the silent killers of great communication (you will relate) Show you how to set clearer expectations without sounding like a robot Teach you how to be both direct and kind (it’s possible, promise) Arm you with practical strategies that work in real-world pressure-cooker moments Remind you why your voice and presence matter—no matter your title Expect sharp insight, a few laughs, and a lot of “why has no one told me this before?” Monique's Career Bio: With 27 years of experience building humans and operational ecosystems, Monique coaches, recruits, and speaks with one mission: To help people become who they were always meant to be — effective, self-aware, and unstoppable. Formerly the Executive Assistant and “Chief of Simon Sinek,” Monique was the force behind the scenes of a global thought leadership brand. She’s worked with top executives, entrepreneurs, assistants, creatives, and mission-driven organisations around the world and has seen the same issue repeat itself time and time again: communication breakdown, unclear expectations, and wasted potential. So she decided to fix it. As a speaker, coach, and specialised recruiter, Monique delivers real talk and real strategies. She teaches principals how to work with, not just have, high-performing assistants and shows assistants how to stand tall, communicate clearly, and own their worth. Her work is rooted in practical psychology, pattern recognition, and the simple the truth that people can change when they’re given the tools and support to do so. Monique’s areas of expertise include: Communication — Building trust, clarity, and accountability for everyone. Executive presence — Strategic thought, self-confidence, and influence. How to lead, leverage, and grow high-performing assistant partnerships. Goal setting, feedback, and performance coaching that drives personal growth and business results. Identifying operational inefficiencies and translating them into clear, people-powered solutions. Source: Monique Helstrom - YouTube Channel. Panel Session Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan

The Art of Delegation and High-Impact Feedback (Virtual) Whether you are a project manager, an executive, or simply someone involved in leading or helping others, a critical part of your work must involve delegating and giving feedback. These two skills, however, are not as simple as they seem. How do you know what to delegate? What kinds of feedback should you give? Knowing this and practicing this are two different things. Ultimately, delegating and giving feedback are skills that must be done mindfully, strategically, and meaningfully. They must be done in ways that not only positively impact performance, but also inspire growth, engagement, and motivation. When done poorly, they can create significant problems. But when done well, they can generate value for everyone and benefit future endeavors. In this course, you will learn to think more deeply about the importance of delegating and discover how to give better feedback. You will have opportunities to apply best practices and methodologies that you can use in the real world, ultimately paying off for you and for others. What You Will Learn At the end of this program, you will be able to: Explain why common excuses for NOT delegating are short-sighted Identify what needs delegating by using a proven methodology Utilize best practices in real world scenarios, delegating in a way that benefits you and the individual to whom you delegate Summarize key lessons learned in brain science which enhance the feedback-giving process Recognize the critical connection between feedback and performance Apply a proven model to deliver feedback that inspires growth, engagement, and motivation Delegation What is delegation? What makes delegation hard? What do I delegate and why? How to delegate effectively

Become an Expert Immigration Advisor For Only £599.00 View our Immigration Pathway, training course dates below, available remotely via Microsoft Teams. Immigration Pathway Our Immigration Pathway let’s learners take control of their studies and excel their immigration training. Pathways offers a comprehensive program with flexible learning approach tailored to your professional goals. With IAS Legal Training you can study to become an Immigration Expert for only £599.00   Step 1: Pick What OISC Course You Want To Study! OISC Level 1 OISC Level 2 OISC Level 3 (2 Day Course) OISC Level 3 (1 Day Fast Track)   Step 2: Pick 4 CPD Courses To Study! Appendix FM Naturalisation Introduction to Immigration Law Fresh Claims & Further Submissions Deportation Student Visa & Other routes Masterclass: Visit & ancestry Visa Domestic Violence (Achieving Indefinite Leave To Remain) First Time Supervisor / Caseworker (management training) Supporting Vulnerable Clients General Grounds of Refusal British Citizenship For Minors EU Settlement Scheme Private Life Route & Applications Unaccompanied Minors Exam Technique Level 1 (OISC Mock Exam Practice) Exam Technique Level 2 (OISC Mock Exam Practice) Setting Up An OISC Firm (Additional £35.00)   Benefits of Pathways: Gain specialised knowledge and skills in immigration training. Enhance your career prospects and marketability in the field. Earn CPD credits and advance your professional development. Access resources and support to excel in your chosen path. Course joining links, materials and instructions are sent out 24hours before the course starts.  Immigration Advice Service has been providing professional immigration services for over 10 years in the public, private and corporate sectors. Our fully qualified and OISC regulated trainer will guide you through each course and ensure you are competent and confident in your studies! Who Should Attend: Designed for individuals looking to start a career in the Immigration Industry You will be provided with training materials to keep after completing each course. *Please note that IAS only deliver training and do not administer OISC Exams to become regulated.   Join over 92% of satisfied customers who found their training with IAS useful and beneficial.

Duration 3 Days 18 CPD hours This course is intended for Developed for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers. Overview How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment How to perform common enterprise mobility management tasks and mobile application managementUnderstand the device enrollment processHow to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution Students will explore how to manage Citrix Endpoint Management in this course. Venture into the cloud as students learn to manage devices, apps, and users. Students will learn how the architecture, management, and communication flow function with Citrix Endpoint Management Service and how they can fit their organization?s needs. Students will learn how to administer their Citrix Endpoint Management environment and how to support your end users, as well as working with applications and securing a variety of endpoints. Introduction to Citrix Endpoint Management Citrix Endpoint Management Features Citrix Cloud and Citrix Endpoint Management Citrix Endpoint Management User Experience and Security Citrix Endpoint Management Entitlements Citrix Endpoint Management Architecture Citrix Endpoint Management Prerequisites Citrix Endpoint Management Server Citrix Endpoint Management and Microsoft Intune Apple APNs and Google Firebase Cloud Messaging MDX Architecture and Features Cloud Components Cloud Component Overview Onboarding and Access Cloud Connector and Cloud Resource Locations Cloud Migration Cloud Updates and Features Common Device Management Tasks Administrative Console Overview Delivery Groups Device Policies Device Enrollment Enrollment Methods iOS Device Enrollment Android Device Enrollment Windows 10 Enrollment Other Devices Managing Device Security Security Policies Automated Actions Android for Work ActiveSync Filtering Shared Devices Working with Apps Application Integration Citrix Endpoint Management Productivity Apps Application Security with MDX 3rd Part Applications Integrating Citrix Content Collaboration Citrix Content Collaboration Overview Integrating Citrix Endpoint Management with Content Collaboration Content Collaboration Workflows Maintaining and Troubleshooting Maintaining Citrix Endpoint Management Maintaining Certificates Troubleshooting Citrix Gateway (formerly NetScaler Gateway) Troubleshooting Tools for Citrix Productivity Apps Firewall Issues Monitoring and Reporting Monitoring and Reporting of Devices Monitoring and Reporting of Citrix Content Collaboration Additional course details: Nexus Humans CEM-205 Manage Citrix Endpoint Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CEM-205 Manage Citrix Endpoint Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

SMART Improvement Planning & Implementation

Overview This training course will give participants a developed knowledge of credit analysis. Through a mix of lectures and interactive case studies, participants will be able to perform detailed credit analysis, including analysing market and environment, computing key financial ratios, interpreting cash flows and analysing financing needs. Key Topics Financial needs and the business operating cycle Review of financial statements Financial ratio analysis Corporate cash flow analysis Cash flow projections for debt service Key lending policy guidelines

ICA Essentials - Compliance Compliance is a critical business function. Whilst the downside risks of failing to comply with regulation are generally well known, it is less frequently recognised that, if done well, Compliance provides organisations with a significant competitive advantage. 3-hour live, instructor-led virtual workshop Gain a solid understanding of core compliance issues Earn a certificate of completion and receive a £100 discount on the ICA Certificate in Compliance (if you choose to go onto further study). Understanding the regulatory environment Regulation in practice Compliance in practice Principles of risk management Financial crime compliance oversight

Why Choose Garden Design Courses with Vectorworks Training Program? Designed to enhance your skills in crafting stunning garden designs. Led by certified tutors. From 2D layouts to 3D landscapes and detailed plans and visualizations. Check our Website Details: 1-on-1 training. Customize your schedule, available Mon to Sat 9 am and 7 am Call 02077202581 to book your session over the phone.   Duration: 16 hours. "You can divide this over multiple days to suit your schedule." Approach: 1-on-1 in-person or live online. Course Duration: 16 hours Course Description: This advanced Vectorworks course is tailored for individuals who already possess basic knowledge of the software and wish to enhance their skills to become proficient users. Participants will learn more advanced 2D and 3D techniques, including advanced 3D modeling, rendering, visualization, and customizing Vectorworks to suit their specific needs and workflows. The course will cover topics such as creating custom tools, working with planting plans, and integrating with AutoCAD. Course Outline: Module 1: Vectorworks Interface and Basic Concepts - Understanding the Vectorworks interface and palettes - Opening, saving, and managing files - Creating and editing objects and shapes - Utilizing Undo/Redo and Snaps for precision - Applying graphic attributes and working with dimensions Module 2: Modeling and Drawing Techniques - Exploring advanced tools and commands in detail - Integrating with AutoCAD and data exchange - Creating, modifying, and editing text - Utilizing callout text tool for annotations - Organizing information using design layers and classes Module 3: Working with Buildings and Models - Utilizing design layers and sheet layers for architectural projects - Assigning objects to layers and classes - Working with viewports and sheet layers for presentation - Drawing buildings, including walls and roofs - Setting up and rendering perspective views Module 4: Creating Site and Landscape Plans - Importing land surveys or architects' files - Drawing site surveys and working with hard landscape elements - Adding and customizing plantings using the plant tool - Editing plant definitions and creating custom plant symbols - Generating plant schedules and reports Module 5: Vectorworks Architect Features - Setting up files and scaling the drawing - Customizing text styles and dimension standards - Working with scanned images and creating site models - Designing floors, doors, and windows using standard Vectorworks elements - Creating and managing title blocks, labels, notes, and keynotes Module 6: Working Drawings and Final Project - Developing the final project with 2D and 3D elements - Applying site modifiers and stairs to the design - Generating printing layouts for presentations - Creating working drawings with detailed plans and elevations Download Vectorworks Trial https://www.vectorworks.net/trial Learning Outcomes: Master Vectorworks Tools: Proficiency in Vectorworks software, specializing in garden design features. Comprehensive Garden Design Skills: Expertise in 2D/3D modeling, plant selection, hardscapes, and irrigation systems. Professional Documentation: Create precise construction documents and visually compelling presentations. Collaboration and Project Management: Understand collaborative workflows, project management, and client communication. Job Opportunities: Landscape Designer/Architect: Design aesthetically pleasing and functional gardens for residential and commercial spaces. Garden Consultant/Horticulturist: Provide expert advice on plant selection, garden health, and sustainable practices. Entrepreneur/Educator: Start your own garden design business or teach garden design principles and techniques. Elevate your career with the Vectorworks Garden Design Course! Vectorworks Garden Design Mastery Course Course Enrollment Details: Unlock a personalized learning journey with our flexible 1-on-1 training sessions. Customize your schedule by reserving a time slot at your convenience, available Monday to Saturday between 9 a.m. and 7 p.m. Call 02077202581 to book your session over the phone. Training Duration: 16 hours. "You can divide these 16 hours over multiple days to suit your schedule." Training Approach: Experience tailored 1-on-1 sessions, either in-person or live online, providing individualized attention, customized content, flexible pacing, and comprehensive support. Live online 1-on-1 sessions via Zoom are also available. Course Overview: The Vectorworks Garden Design Mastery Course is meticulously crafted to empower participants with the expertise needed to craft exquisite garden designs using Vectorworks software. Guided by certified tutors and industry professionals, this program delivers a profound understanding of Vectorworks tools specifically tailored for garden design, enabling you to transform your landscaping ideas into breathtaking realities. Throughout the course, delve into the specialized features and functionalities of Vectorworks tailored for garden design. From 2D layouts to intricate 3D landscapes, master the art of utilizing Vectorworks to create detailed plans, visualize designs, and produce impeccable documentation for your garden projects. Tailored Training Excellence: Personalized One-to-One Guidance: Experience individualized coaching with undivided attention and customized instruction. Flexible Scheduling: Choose your preferred training slots, tailored to your schedule, even on weekends and late evenings. Post-Course Support and Comprehensive Materials: Access free online support post-training and receive detailed PDF notes and handouts for effective learning. Recognition of Achievement: Earn a Certificate of Attendance upon course completion, validating your expertise. Affordable Learning Solutions: Enjoy budget-friendly training rates without compromising on the quality of education. Tech Assistance and Referral Benefits: Receive software setup support and unlock referral discounts by recommending friends. Group Learning Perks and Tailored Courses: Avail special discounts for group sessions and experience customized training designed just for you. Elevate your skills affordably with our flexible schedules and personalized support.

Designed as a follow-on to The Practical Manager, this course will take your managers to the next level. Give them the skills to develop high performing teams through the application of tailored motivation strategies, effective performance appraisal and razor-sharp decision-making.