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Duration 2 Days 12 CPD hours This course is intended for Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Install, Configure, and Implement Cisco Emergency Responder (Cisco ER). Configure CUCM for CER Configure Emergency Response Locations (ERLs) Configure Emergency Location Identification Numbers (ELINs) Configure PSAP calls and PSAP CallBack Configure Users and onsite Security Management This is a 2-day hands-on course, where students will Install, Deploy, and Configure Cisco Emergency Responder (Cisco ER) 12.5. Student will also integrate emergency communication system with Cisco Unified Communications Manager. Students will learn how Cisco ER automatically notifies and routes calls to the local public safety answering point (PSAP) operator. Students will configure emergency response locations (ERLs) and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. You will also examine CER disaster recovery and user management. Cisco Emergency Responder Overview PSAP/ Emergency Calling Overview National Emergency Number Association Legislation and Regulation Service Provider ALI Automatic Number Identification (ANI) Automatic Location Identification (ALI) NENA Emergency Response Location NENA Guidelines for ERLs NENA Emergency Location Identification Number (ELIN) E911 Preparation Cisco Emergency Call Handler Cisco Emergency Responder 11.x Enhancements License Management Emergency Responder Redundancy Clustering CER over the WAN Integration with UC Manager Intrado Architecture CER Wireless Features Overview Installing Cisco Emergency Responder Supported Hardware Platforms CER Virtual Server Requirements Deploy Cisco CER OVF/OVA Installation of CER CER CLI Interface Reset Application Administrator Password Add 2nd CER Server - Subscriber Upgrade VMware Tools on Cisco Emergency Responder Server CER Backup and Restore CER PLM Licensing Unified Communication Manager CER Configuration Cisco Unified Communications Manager Administrator Interfaces Cisco Unified Communications Manager Required Services for CER CUCM SNMP Settings Phone Partition and Calling Search Spaces Partitions for 911 Services CER CUCM Configuration for CTI Route Points and CTI Ports Configure CER Route Patterns for 911 and Security Personal Create Translation Patterns for ELINs Create Emergency Responder Cisco Unified Communications Manager User Location Awareness Overview Configure Wireless Endpoint Tracking Feature on UCM 11.5 Cisco Emergency Responder (CER) Configuration Emergency Responder Interface E.164 Dial Plan Support Cisco Emergency Responder Groups Setup CER Groups CER Telephony Settings for CER Cisco CER License Manager Cisco CER Email Settings Cisco CER - Add Subscriber Onsite Security Alerts for Security Personnel Pager Alert Configuration Configure Emergency Response Location (ERL) Configure Emergency Location Identification Number (ELIN) ERL Migration Tool Configure SNMP Configure Phone Tracking Configure LAN Switch Tracking Configuring IP Subnet-based ERLs Configuring Manual Phone Tracking Emergency Responder User Management Manage Onsite Alerts, ERLs, and ALI Data User and Security Logins CER - Web Alerts CER - ERL Audit Trail Export PS-ALI Records ERL Debug Tool

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business leaders and decision makers, including C-level executives, project and product managers, HR leaders, Marketing and Sales leaders, and technical sales consultants, who have a vested interest in the representation of ethical values in technology solutions. Other individuals who want to know more about data ethics are also candidates for this course. This course is also designed to assist learners in preparing for the CertNexus DEBIZ™ (Exam DEB-110) credential. The power of extracting value from data utilizing Artificial Intelligence, Data Science and Machine Learning exposes the learning differences between humans and machines. Humans can apply ethical principles throughout the decision-making process to avoid discrimination, societal harm, and marginalization to maintain and even enhance acceptable norms. Machines make decisions autonomously. So how do we train them to apply ethical principles as they learn from decisions they make? This course provides business professionals and consumers of technology core concepts of ethical principles, how they can be applied to emerging data driven technologies and the impact to an organization which ignores ethical use of technology. Introduction to Data Ethics Defining Data Ethics The Case for Data Ethics Identifying Ethical Issues Improving Ethical Data Practices Ethical Principles Ethical Frameworks Data Privacy Accountability Transparency and Explainability Human-Centered Values and Fairness Inclusive Growth, Sustainable Development, and Well-Being Applying Ethical Principles to Emerging Technology Improving Ethical Data Practices Sources of Ethical Risk Mitigating Bias Mitigating Discrimination Safety and Security Mitigating Negative Outputs Data Surveillance Assessing Risk Ethical Risks in sharing data Applying professional critical judgement Business Considerations Data Legislation Impact of Social and Behavioral Effects Trustworthiness Impact on Business Reputation Organizational Values and the Data Value Chain Building a Data Ethics Culture/Code of Ethics Balancing organizational goals with Ethical Practice Additional course details: Nexus Humans CertNexus Data Ethics for Business Professionals (DEBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Data Ethics for Business Professionals (DEBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Sage Payroll Training Course - Fast Track This course brings you the skills you need to use this popular payroll program to confidently process any businesses payroll. Being able to use Sage 50 Payroll should lead to greater productivity. But it also helps the business conform to employment legislation and data security requirements. Furthermore, broken down into practical modules this course is a very popular and well received introduction to moving from manual payroll to computerised payroll. Moreover, it incorporates all the new government requirements for RTI reporting. Finally, Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. You will receive a CPD Completion certificate from Osborne Training once you finish the course. What skills will I gain? In this course you will be learning from Level 1 to Level 3 of Sage Computerised Payroll which could help you to land on your dream job in Payroll sector. Level 1 Introduction to payroll Introduction to Real Time Information (RTI) Preparing employee records Starters - new employees Calculation of Gross Pay The PAYE and National Insurance systems Creating Payslips and analysis Creating Backups and Restoring data Payment analysis Processing National Insurance contributions Voluntary deductions Processing Leavers Completing the payroll Procedures Level 2 Introduction to Payroll Introduction to Real Time Information (RTI) Preparing employee records Creating Backup and Restoring Data Starters - new employees Calculation of Gross Pay Deductions - Pension schemes and pension contributions Processing the payroll - introduction to the PAYE system Processing the payroll - income tax National Insurance contributions - Processing in the payroll Voluntary deductions Student Loan repayments Attachment of Earnings Orders & Deductions from Earnings Orders Processing Leavers Introduction to statutory additions and deductions Processing Statutory sick pay (SSP) Processing Statutory Paternity Pay (SPP) Statutory paternity pay and paternity leave Completing the processing of the payroll Creating Payslips and analysis Reports and payments due to HMRC Level 3 Advanced processing of the payroll for employees Preparation and use of period end preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Payroll Giving Scheme processing Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

Join us at our Sustainability Summit for SMEs to learn how to build thriving businesses and resilient supply chains in a fun and interactive Refund Policy Contact the organiser to request a refund.Eventbrite's fee is nonrefundable. About this event Event lasts 5 hours 30 minutes Sustainability Summit for SMEs: Thriving Businesses and Strong Supply Chains! Welcome to the Sustainability Summit 2024, a 1-day online event focused on sustainability for founders and senior decision makers in small and medium enterprises (SMEs), including those in the supply chains of larger organisations! In today’s dynamic business landscape, sustainability isn't just a buzzword; it's a necessity. Small and medium size enterprises must go beyond policy statements and adopt cohesive, actionable strategies to thrive. WHEN Date: Tuesday, 22 October 2024 Time: 10:00 AM – 3:15 PM (BST) Where: online (virtual event) This online Sustainability Summit will cover essential topics such as: Marketing, HR (skills and talent development), Low-carbon digital assets, Procurement, Finance and ESG. It will feature Guest Speakers, dynamic panel discussions and real-world case studies. Designed with small and medium enterprises at the centre, this learning event promises to be inspiring and thought provoking. Speakers will provide practical, actionable insights for immediate implementation as well as share effective ways to enable you to be more adaptable in the medium to long-term. Book now to participate from the comfort of your workplace [or your home office]. Our lineup of speakers include: Prof. Dave Spicer, Director of Business & Community Engagement, Univ. of Bradford Richard Clarke, Founder and Managing Director of Highland Carbon Tracy Cartwright, SHEQ Consultant and Director of Applaud Business Consultancy Antony Gutsa, Founder & CEO of Ecoswap and Banking Professional Giles Metcalfe, Ethical Marketer at Giles Metcalfe Digital Carolyn McGarry Williams, Co-Founder of 4 My Card and Director of Marketing Trevor Gibbs, Web Accessibility Specialist Amelia Banful, Head of Business Strategy, Enviro Electronics Dr Veronica Broomes, Founder of Sustainability Support Service & Sustainability Expert David Conner, Founder at 2030hub & Global Goals Week Organiser BENEFITS: reasons why you should attend Expert Insights: Hear from Guest Speakers and Panellists about the latest trends in sustainability and forthcoming changes in policies and legislation. Real-world case studies: Discover success stories from other SMEs that integrated multiple facets of sustainability for business benefits. Innovative Strategies: Learn actionable approaches to embed sustainability in your business and how to showcase this to win new business and talent for the future. Future-proof your business: Get inspired by new processes and up-skilling opportunities. Equip yourself with the knowledge to adapt and thrive. Networking: Connect with attendees during an interactive and fun 'lunchtime' session. PRICE: from £97.00 PLUS BONUSES: YOUR SWAG BAG GIFTS: *Personalised digital business card: discounted price for 1 year subscription for attendees. [Usual price: £65 or US$70] *Eco-friendly gift card: 10% OFF *Sustainability Calendar 2025: 40% OFF for attendees [You save £27 or US$29] DONATION TO CHARITY Our commitment to People, Planet and Communities (business, geographic, places) is ongoing. For this 2024 Sustainability Summit [online], we will donate 1% of ticket price (ex. VAT) to The Rotary Foundation, our global charity of choice. WHO SHOULD ATTEND This Sustainability Summit is ideal for: • Business Founders and Senior Leaders: Gain strategic insights and learn practical actions to embed sustainability in your organisation’s DNA. • SMEs in Supply Chains: Understand how to meet the sustainability expectations of larger organisations and enhance your competitiveness. • Procurement and HR Professionals: Update your knowledge and gain useful insights about varied road maps to evidence sustainability -multiple pillars: planet, people for high social impact, ESG. Don’t miss this chance to learn more about how your business can be at the forefront and boost competitiveness with embedding sustainability for environmental, social and economic benefits. BOOK YOUR PLACE NOW https://www.eventbrite.co.uk/e/sustainability-summit-for-smes-thriving-businesses-and-strong-supply-chains-tickets-993387768557 DON'T MISS OUT Don't miss this opportunity to learn in a dynamic virtual meeting, network with business leaders and founders in a professional environment and gain the knowledge you need to take your business to the next level with capable and resilient supply chains! #sustainabilitysummit, #onlinesustainabilityevent, #sustainabilitytraining, #CSR, #sustainabilityforSMEs, #businesssustainability #summit, #greenbusiness, #online, #supplychains, #planet #forpurpose #betterbusiness, #netzero, #conference

Payroll Accounting Training Fast Track (Level 1-3): This course brings you the skills you need to use this popular payroll program to confidently process any businesses payroll. Being able to use Sage 50 Payroll should lead to greater productivity. But it also helps the business conform to employment legislation and data security requirements. Furthermore, broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll. Moreover, it incorporates all the new government requirements for RTI reporting. Finally, Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. In this course, you will be learning from Level 1 to Level 3 of Sage Computerised Payroll which could help you to land your dream job in the Payroll sector. As Osborne Training is a Sage (UK) Approved training provider, you could gain the following qualifications provided that you book and register for exams and pass the exams successfully: Sage 50c Computerised Payroll Course (Level 1) Sage 50c Computerised Payroll Course (Level 2) Sage 50c Computerised Payroll Course (Level 3) All exams are conducted online through Sage (UK). Level 1: Introduction to payroll Introduction to Real-Time Information (RTI) Preparing employee records Starters - new employees Calculation of Gross Pay The PAYE and National Insurance systems Creating Payslips and analysis Creating Backups and Restoring data Payment analysis Processing National Insurance contributions Voluntary deductions Processing Leavers Completing the Payroll Procedures Level 2: Introduction to Payroll Introduction to Real Time Information (RTI) Preparing employee records Creating Backup and Restoring Data Starters - new employees Calculation of Gross Pay Deductions - Pension schemes and pension contributions Processing the payroll - introduction to the PAYE system Processing the payroll - income tax National Insurance contributions - Processing in the payroll Voluntary deductions Student Loan repayments Attachment of Earnings Orders & Deductions from Earnings Orders Processing Leavers Introduction to statutory additions and deductions Processing Statutory sick pay (SSP) Processing Statutory Paternity Pay (SPP) Statutory paternity pay and paternity leave Completing the processing of the payroll Creating Payslips and analysis Reports and payments due to HMRC Level 3: Advanced processing of the payroll for employees Preparation and use of period end preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Payroll Giving Scheme processing Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay

Health & Safety and Wellbeing in Care Course Overview This course provides an in-depth understanding of health, safety, and wellbeing within the care sector. It explores key legislation, risk management, and the essential protocols to ensure the safety of both care providers and recipients. By covering topics such as fire safety, stress management, and correct handling techniques, learners will be equipped to create safer care environments. The course delivers valuable knowledge for maintaining compliance with legal frameworks and improving overall wellbeing in care settings. Upon completion, learners will gain confidence in managing health and safety practices, enhancing both personal and organisational care standards. Course Description "Health & Safety and Wellbeing in Care" is designed to provide learners with a comprehensive understanding of the regulations, practices, and tools necessary for ensuring safety and wellbeing in care environments. The course covers essential topics such as health and safety legislation, security protocols, and stress management. Learners will explore fire safety and its related legislation, as well as proper handling and moving techniques. The course also delves into key regulations like LOLER (Lifting Operations and Lifting Equipment Regulations) and RIDDOR (Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations). By the end, learners will have developed skills to assess and manage risks in various care settings, ensuring the safety of individuals and contributing to the improvement of overall care standards. Health & Safety and Wellbeing in Care Curriculum Module 01: Health & Safety Legislation & Policies Module 02: Safety, Security & Stress Management Module 03: Fire Safety Module 04: Fire Safety Legislation Module 05: Handling and Moving Module 06: LOLER & RIDDOR (See full curriculum) Who is this course for? Individuals seeking to enhance their understanding of health and safety in care environments. Professionals aiming to ensure compliance with health and safety regulations in care settings. Beginners with an interest in health and safety practices for the care industry. Care providers who wish to improve their workplace safety standards. Career Path Health and Safety Officer in care settings Risk Manager in healthcare environments Care Home Manager Support Worker Health and Safety Consultant for care organisations

Firefighter Training Course Overview The Firefighter Training course provides comprehensive knowledge of fire safety, legislation, risk assessment, and emergency procedures. It is designed to equip learners with essential fire safety skills to prevent and manage fire-related emergencies in various environments. The course is ideal for individuals who aim to enhance their understanding of fire safety and improve their preparedness for emergency situations. Upon completion, learners will gain the ability to identify fire hazards, assess risks, understand fire safety legislation, and manage evacuation procedures effectively. Course Description This course covers a wide range of topics including fire safety legislation, fire risk assessment, and the effective use of fire extinguishers. Learners will also study fire safety arrangements, evacuation procedures, and emergency first aid at work. The course aims to provide a thorough understanding of fire-related risks and how to mitigate them. Learners will also gain knowledge of essential fire safety equipment and the protocols for managing a fire emergency. The programme offers an in-depth learning experience, combining theoretical knowledge with practical guidance for emergency preparedness. Firefighter Training Curriculum Module 01: Introduction to Firefighter Module 02: Fire Safety Legislation Module 03: Understanding Fire Module 04: Fire Risk Assessment Module 05: Fire Safety Arrangements Module 06: Evacuation & Safety Module 07: Fire Extinguishers Module 08: Emergency First Aid at Work (See full curriculum) Who is this course for? Individuals seeking to enhance their fire safety knowledge. Professionals aiming to advance in fire safety management roles. Beginners with an interest in firefighting and emergency response. Employees responsible for health and safety in various sectors. Career Path Fire Safety Officer Fire Risk Assessor Health and Safety Officer Emergency Response Coordinator Facilities Manager Fire Prevention Specialist

Course Overview The Food Safety and Hygiene Level 2 course is designed to equip learners with a strong understanding of the key principles underpinning food hygiene and safety in the UK. Covering essential topics such as microbiological hazards, legislation, allergen control, and hygiene practices, this course prepares learners to contribute effectively to safe food handling environments. Whether you're working in catering, hospitality, retail, or food production, the knowledge gained through this course helps ensure food is handled in compliance with UK standards. By the end of the course, learners will be confident in identifying hazards, understanding legal responsibilities, and maintaining hygienic practices within food premises. It also includes timely guidance for adapting food businesses during COVID-19, supporting learners in meeting current industry expectations. Course Description This CPD-accredited course explores the foundations of food safety and hygiene, including a detailed look into food legislation, storage, preparation, and cleaning protocols. Learners will gain insights into the causes of foodborne illnesses, methods to prevent cross-contamination, and best practices for managing allergenic, chemical, and physical hazards. The course also highlights the importance of personal hygiene, structural cleanliness, and effective waste control within food premises. A dedicated module addresses how food businesses can operate safely during and after the COVID-19 pandemic. Designed to support learners in understanding their responsibilities under food law, this course promotes awareness and compliance in diverse food-handling settings, from small catering units to large-scale food operations. Course Modules Module 01: Food Safety Legislation Module 02: Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Food Preparation Module 06: Personal Hygiene Module 07: Food Premises Design and Cleaning Schedules Module 08: Further Information Module 09: Reopening and Adapting Your Food Business During COVID-19 (See full curriculum) Who is this course for? Individuals seeking to meet UK food safety training requirements. Professionals aiming to develop their food safety knowledge for supervisory or compliance roles. Beginners with an interest in food hygiene and regulatory standards. Business owners and managers in catering, hospitality, or food production. Career Path Food Safety Officer Catering Assistant Kitchen Supervisor Restaurant or Café Manager Food Retail Worker Compliance Assistant in Food Manufacturing

Safe Handling of Medicines Course Overview: The "Safe Handling of Medicines" course provides learners with a comprehensive understanding of the legal, professional, and safety considerations involved in handling medications. This course covers essential topics such as legislation, safe administration practices, patient involvement, and the safe handling of hazardous drugs. By the end of the course, learners will gain the knowledge required to manage medication in a safe and efficient manner while ensuring compliance with UK regulations. The course is designed to equip learners with the skills necessary to contribute to safer healthcare practices and improve medication management in various settings. Course Description: This course dives into the core aspects of safe medicine handling, exploring key principles such as medication management, storage, disposal, and the importance of communication in ensuring safety. Learners will explore legislation and licensing requirements, alongside strategies for administering medications safely, including the handling of hazardous substances. They will also gain insights into the role of patient involvement in medication safety and learn about the audit process and record-keeping. Additionally, learners will review how medication use was managed during the COVID-19 pandemic. Upon completion, participants will be well-prepared to implement safe medication practices in a variety of healthcare environments while ensuring regulatory compliance. Safe Handling of Medicines Curriculum: Module 01: Introduction to Medicines Module 02: Legislation and Licensing Module 03: Key Principles of Medication Management Module 04: Professional Communication and Medication Safety Module 05: Safe Administration of Medicines Module 06: Patient Involvement in Medication Safety Module 07: Storage, Supply and Disposal of Medication Module 08: Safe Handling of Hazardous Drugs Module 09: Record-Keeping and Audit Process Module 10: The Safe Use of Medication during the COVID-19 Pandemic (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge in medication safety. Professionals aiming to advance in healthcare settings or roles. Beginners with an interest in healthcare and medication management. Healthcare workers responsible for medication administration. Career Path: Healthcare Assistant Pharmacy Technician Medication Safety Officer Clinical Pharmacist Healthcare Administrator Medical Records Specialist