368 Courses in Bristol delivered Live Online

Personal and Networking Skills Course Overview This Personal and Networking Skills course is designed to enhance your ability to communicate confidently, build meaningful professional relationships, and expand your network effectively. It covers key areas such as interpersonal communication, networking strategies, and personal branding, equipping learners with the tools to foster connections that support career growth. The course offers valuable insights into effective listening, body language, and confidence-building techniques. By completing this course, learners will develop the essential skills to present themselves professionally, engage with diverse contacts, and create opportunities through purposeful networking. It is ideal for anyone seeking to improve their social skills in professional settings, increase influence, and advance their career prospects through enhanced interpersonal and networking capabilities. Course Description This comprehensive course delves into the fundamental aspects of personal development and professional networking. Learners will explore strategies for effective communication, including verbal and non-verbal techniques, to make positive first impressions and maintain strong connections. The course covers approaches to building and nurturing professional networks, understanding social dynamics, and utilising digital platforms for networking success. In addition, learners will develop personal branding skills that help articulate their unique value in the workplace or industry. Through interactive content, reflective activities, and scenario-based discussions, participants will gain confidence in networking environments and learn how to cultivate mutually beneficial relationships. The course is suitable for individuals at any career stage who wish to improve their interpersonal effectiveness and strategic networking abilities. Personal and Networking Skills Curriculum Module 01: Foundations of Personal Communication Module 02: Understanding Interpersonal Dynamics Module 03: Building Confidence and Effective Listening Module 04: Networking Strategies and Approaches Module 05: Personal Branding and Professional Presence Module 06: Utilising Digital Platforms for Networking Module 07: Maintaining and Growing Your Network (See full curriculum) Who Is This Course For? Individuals seeking to improve communication and relationship-building skills. Professionals aiming to enhance career development through networking. Beginners with an interest in personal growth and professional networking. Anyone wanting to build a confident and influential professional presence. Career Path Business Development Executive Sales and Marketing Professional Human Resources Coordinator Public Relations Officer Client Relationship Manager Entrepreneur or Small Business Owner Event and Networking Coordinator

Change Management Course Overview This Change Management course provides a comprehensive understanding of the principles and practices essential for effectively managing organisational change. Learners will explore how change impacts individuals and organisations, and discover strategies to lead transitions smoothly. The course covers critical areas including communication, stakeholder engagement, and conflict resolution, equipping learners with skills to address resistance and foster a positive environment. By completing this course, participants will gain valuable insights into managing crises, performance, and stress during change initiatives, ensuring they are well-prepared to support sustainable organisational development. Ideal for professionals at all levels, this course enhances leadership capabilities and prepares learners to navigate the complexities of change with confidence and competence. Course Description This course delves into the multifaceted nature of change within organisations, examining its effects on individuals and wider business structures. Learners will study key theories and frameworks underpinning change management, alongside techniques for effective communication and stakeholder engagement. The curriculum emphasises human resource considerations, crisis and conflict management, and attention and performance optimisation during periods of transition. Additionally, the course addresses project management fundamentals, risk assessment, and strategies for managing stress associated with change. Through a structured and informative learning experience, participants will develop the analytical and interpersonal skills needed to lead change initiatives successfully and contribute to organisational resilience. The content is designed to support professional growth and adaptability in evolving work environments, adhering to UK English standards. Change Management Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management (See full curriculum) Who is this course for? Individuals seeking to develop skills in managing organisational change. Professionals aiming to enhance leadership and team management capabilities. Beginners with an interest in organisational development and business management. HR practitioners, project managers, and team leaders involved in change initiatives. Career Path Change Management Consultant Human Resources Manager Project Manager Organisational Development Specialist Business Analyst Crisis and Risk Manager Performance and Productivity Coordinator

Customer Service - Representative Course Overview This course provides a comprehensive exploration of the vital role customer service plays in business success. Learners will discover why exceptional service is essential in building loyalty, enhancing satisfaction, and driving revenue growth. Covering key principles such as Total Quality Management, customer retention strategies, and managing challenging interactions, this course equips participants with the knowledge to deliver outstanding service consistently. By the end, learners will understand how to elevate their customer engagement and contribute meaningfully to their organisation’s reputation and profitability. Course Description The course delves into a wide range of customer service topics designed to sharpen communication, problem-solving, and relationship-building skills. Participants will examine the critical factors influencing customer satisfaction, including understanding customer behaviour, avoiding common service pitfalls, and mastering phone etiquette. The curriculum also highlights strategies for handling difficult customers and implementing a “concierge” level of service. Through focused study, learners will develop the ability to increase customer retention and recognise the financial value of loyal clients. This professional course is ideal for those seeking to enhance their service delivery and advance their careers in customer-facing roles. Customer Service - Representative Curriculum: Module 01: WHY Customer Service Is CRITICAL To Your Business! Module 02: Good Isn’t Good Enough! Module 03: We Are ALL in the “Helping Field” Module 04: Providing “Concierge” Level Of Service Module 05: The 5 Tenets Of TQM Module 06: How To Boost Customer Satisfaction Module 07: How To Avoid The 10 Deadly Sins Of Customer Service! Module 08: More Money $$$ – Through Customer Retention Module 09: How Much Is A Customer Worth? $$$ Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: “LEAP” Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! (See full curriculum) Who is this course for? Individuals seeking to improve customer interaction skills. Professionals aiming to enhance career prospects in customer service. Beginners with an interest in customer service principles. Employees in client-facing roles wanting to boost service quality. Career Path Customer Service Representative Client Relations Officer Customer Support Specialist Call Centre Agent Retail Customer Advisor Hospitality Frontline Staff

Parental Mental Health & Child Protection Course Overview: This course on Parental Mental Health & Child Protection provides an in-depth understanding of the complex intersection between parental mental health issues and their impact on child welfare. Learners will explore a range of mental health disorders, focusing on how these conditions affect family dynamics and child development. The course covers crucial safeguarding practices, enabling professionals to assess and address the needs of families in distress. Upon completion, learners will have the skills to identify early signs of mental health struggles in parents, understand the risks to children, and apply appropriate interventions to ensure child protection. The practical value of this course lies in its ability to equip professionals with the knowledge to support vulnerable families and promote the wellbeing of children. Course Description: The Parental Mental Health & Child Protection course offers a thorough exploration of various mental health issues that parents may face, such as stress, anxiety, personality disorders, and mood disorders, and their implications for children. Learners will delve into the impacts of these disorders on family relationships and child protection. The course includes a detailed analysis of safeguarding procedures and strategies for assessing needs and providing help to families in crisis. By examining real-world case studies, participants will gain insights into identifying early warning signs of child harm, understanding the role of mental health in child protection, and implementing effective solutions. Upon completing this course, learners will be equipped with the skills to support at-risk families and contribute to effective child safeguarding. Parental Mental Health & Child Protection Curriculum Module 01: Introduction to Mental Health Module 02: Stress and Anxiety Disorders Module 03: Schizophrenia Module 04: Personality Disorders Module 05: Mood Disorders Module 06: Eating & Sleeping Disorders Module 07: Self-Harm and Suicide Module 08: Solving Family Issues – Part 1 Module 09: Solving Family Issues – Part 2 Module 10: Safeguarding – Assessing Need and Providing Help (Part 1) Module 11: Safeguarding – Assessing Need and Providing Help (Part 2) Module 12: Building Relationships (See full curriculum) Who is this course for? Individuals seeking to understand the connection between mental health and child protection. Professionals aiming to develop skills in safeguarding and family support. Beginners with an interest in mental health, child welfare, or social work. Any other relevant group interested in family dynamics and child protection. Career Path: Social Workers Child Protection Officers Family Support Workers Mental Health Counsellors Youth Workers Family Therapists

Diabetes Awareness (Type 1 & 2) Course Overview This course on "Diabetes Awareness (Type 1 & 2)" provides learners with a comprehensive understanding of diabetes, its types, and the challenges it poses both for individuals and the wider healthcare system. Covering critical topics such as the costs of diabetes in social care, treatments for Type 1 and Type 2 diabetes, and related conditions like prediabetes and gestational diabetes, this course equips learners with the knowledge to support individuals with diabetes effectively. By the end of the course, learners will be able to recognise the symptoms, understand the complications, and contribute to the management of diabetes, enhancing their ability to work in related healthcare and social care settings. Course Description The "Diabetes Awareness (Type 1 & 2)" course delves deep into the different types of diabetes, including Type 1, Type 2, and gestational diabetes, as well as other less common forms. It explores the challenges faced by individuals with diabetes and the significant impact on social care resources. Learners will develop an understanding of the latest treatment methods for both Type 1 and Type 2 diabetes, alongside strategies for managing hypoglycaemia and hyperglycaemia. The course also covers the emerging issue of prediabetes and the long-term effects of diabetes on individuals’ health. Learners will be introduced to essential terms in the diabetes landscape, offering an enriched vocabulary for better communication with healthcare professionals and patients. By completing this course, learners will gain valuable insight into diabetes, equipping them for careers in healthcare, social care, and related fields. Diabetes Awareness (Type 1 & 2) Curriculum Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms (See full curriculum) Who is this course for? Individuals seeking to understand diabetes and its impact on health. Professionals aiming to expand their knowledge in healthcare or social care. Beginners with an interest in diabetes or healthcare management. Anyone looking to improve their understanding of diabetes awareness. Career Path Healthcare Assistant Social Care Worker Diabetes Educator Public Health Specialist Healthcare Administrator Diabetes Support Coordinator

Mindset and Motivation Coaching Course Overview This Mindset and Motivation Coaching course provides a comprehensive exploration of the principles and techniques essential for empowering individuals to unlock their full potential. Learners will gain insight into effective coaching strategies that foster positive mindset shifts and sustained motivation. The course covers vital areas such as communication skills, personal development, leadership under pressure, and key psychological theories like NLP and stress-performance relationships. Designed to enhance both personal and professional growth, this course equips learners with the tools to build strong coach-client relationships and ethically support clients in achieving their goals. Upon completion, participants will be confident in applying motivational techniques and mindset coaching concepts to drive success and well-being in diverse contexts. Course Description This course delves into the fundamental theories and applied skills that underpin effective mindset and motivation coaching. It covers the dynamics of coaching relationships and introduces established coaching and mentoring models, emphasising ethical practice. Learners will explore essential communication, management, and organisational skills needed to guide clients effectively. In-depth topics include motivation theories, the impact of stress on performance, and leadership strategies for high-pressure situations. The course also introduces Neuro-Linguistic Programming (NLP) as a valuable framework for mindset change. With an emphasis on professional development, participants will understand how to set up their coaching practice, enabling them to confidently navigate the coaching profession and support clients across various personal and organisational challenges. Mindset and Motivation Coaching Curriculum Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach (See full curriculum) Who Is This Course For? Individuals seeking to develop effective coaching skills for personal growth. Professionals aiming to enhance their career through motivational and mindset coaching. Beginners with an interest in coaching, mentoring, or leadership development. Managers and team leaders wanting to improve motivation and performance within their teams. Career Path Mindset and Motivation Coach Personal Development Consultant Leadership Coach or Mentor Human Resources and Talent Development Specialist Organisational Development Advisor

14 Authority Sites For Learning Amazon Affiliate Marketing Course Overview This course offers learners a comprehensive introduction to Amazon Affiliate Marketing, focusing on 14 authoritative websites that provide valuable resources for mastering this lucrative online business model. Through a well-structured curriculum, learners will gain insight into affiliate marketing strategies, the importance of selecting the right affiliate programs, and how to create effective content for driving traffic. The course covers essential topics that will help participants grow their affiliate business and generate passive income. By the end of the course, learners will be equipped with the knowledge to start or enhance their own Amazon affiliate marketing efforts, laying a strong foundation for ongoing success in this field. Course Description In this course, learners will explore 14 authority sites that serve as key resources for understanding and mastering Amazon Affiliate Marketing. Each module delves into crucial aspects such as affiliate program selection, content creation, SEO optimisation, and traffic generation techniques. With a focus on using trusted, high-quality sources, participants will develop a strong understanding of how to leverage these platforms to enhance their affiliate marketing strategies. The course provides an overview of key tools and strategies for optimising campaigns, measuring success, and scaling affiliate operations. Learners will leave the course equipped with the expertise to implement these strategies and start building a profitable affiliate marketing business. The learning experience is designed to be engaging and informative, offering a structured pathway for learners to advance in the affiliate marketing industry. 14 Authority Sites For Learning Amazon Affiliate Marketing Curriculum Module 01: Introduction To This Course Module 02: 14 Authority Sites For Learning Amazon Affiliate Marketing Module 03: Affiliate Marketing Basics: Getting Started Module 04: Choosing the Right Affiliate Program Module 05: Content Creation for Affiliate Marketing Module 06: Search Engine Optimisation (SEO) for Affiliate Sites Module 07: Generating Traffic for Affiliate Websites Module 08: Understanding Affiliate Metrics and Analytics Module 09: Scaling Your Affiliate Marketing Business Module 10: Best Practices for Amazon Affiliate Marketing Success Module 11: Case Studies: Successful Affiliate Websites Module 12: Troubleshooting Common Affiliate Marketing Challenges Module 13: Staying Updated in the Evolving Affiliate Marketing Landscape Module 14: Final Thoughts and Future Opportunities (See full curriculum) Who is this course for? Individuals seeking to start an affiliate marketing business. Professionals aiming to expand their digital marketing skills. Beginners with an interest in Amazon Affiliate Marketing. Entrepreneurs looking to diversify income streams. Career Path Affiliate Marketer Digital Marketing Specialist Content Creator SEO Consultant Online Business Owner

IELTS Exam Preparation Course Overview This IELTS Exam Preparation course is designed to equip learners with the essential skills needed to excel in the IELTS exam. Covering all four sections of the test—listening, reading, writing, and speaking—the course provides in-depth insights into the format and structure of the test. Learners will develop strong English language skills, ensuring they are well-prepared for each section of the exam. By the end of the course, learners will gain confidence in their ability to manage time, understand test requirements, and perform under exam conditions. With expert guidance and structured content, this course aims to help learners achieve their desired IELTS band score. Course Description This course delves into each component of the IELTS exam, helping learners understand its format and assess their strengths and weaknesses. The grammar modules focus on essential areas such as sentence structure, punctuation, and capitalisation to ensure learners can effectively communicate their ideas. The listening, reading, writing, and speaking modules are tailored to build specific skills required for each section of the exam, guiding learners through practice exercises and strategies for optimal performance. Through engaging lessons and mock tests, learners will gain a clear understanding of what is expected in the IELTS exam and how to approach each section with confidence. The course also includes practical advice on preparing for the test, managing exam stress, and performing well under timed conditions. IELTS Exam Preparation Curriculum Module 01: Introduction to IELTS Module 02: IELTS Test Format Module 03: Grammar for IELTS: Basics of Grammar Module 04: Grammar for IELTS: The Basics of Sentence Module 05: Grammar for IELTS: Structure of Sentence Module 06: Grammar for IELTS: Punctuation & Capitalisation Module 07: The Listening Section Module 08: The Reading Section [Academic] Module 09: The Writing Section [Academic] Module 10: The Speaking Section Module 11: IELTS [General Training] Module 12: IELTS Life Skills Module 13: What To Do Before The IELTS Test? Module 14: IELTS Full-length Practice Tests (See full curriculum) Who is this course for? Individuals seeking to achieve a high band score in the IELTS exam. Professionals aiming to meet English language proficiency requirements for work or study. Beginners with an interest in pursuing international education or career opportunities. Those preparing for the IELTS exam as part of their visa application process. Career Path International student in higher education. Migration consultant or advisor. Professional in need of an English language proficiency qualification. Candidate for job roles requiring IELTS certification for global organisations.

Learn how to maintain strong relationships with clients, tenants, investors and other stakeholders. On this webinar, we will share actionable strategies to elevate your client experience, build lasting connections, and stand out in today’s competitive landscape. Additionally, we will also discuss effective techniques for establishing trust and building rapport with clients, including active listening, empathy, and effective communication strategies. Finally, we will also be discussing how to overcome common challenges encountered in client relationships and learn strategies for resolving conflicts maintaining positive interactions. Whether you’re a business owner, sales professional, consultant, or anyone responsible for managing client relationships, this webinar will equip you with the knowledge and skills needed to excel in today’s competitive marketplace.

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: Key steps to build a strong financial foundation early in your career Strategies for saving effectively and getting onto the property ladder The importance of starting a retirement plan early Building confidence around financial decision-making as a young professional This interactive session will give you the opportunity to gain practical insights and ask questions to help you take control of your financial future from the very beginning of your career. Whether you're just starting out or looking to strengthen your financial understanding, this session will offer valuable tips and tools to support your goals. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 12th November 2025 Time: 11:00 a.m. – 12:00 p.m. Location: Virtual