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Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.
Emergencies & Complications 1 DAY INTENSIVE COURSE ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course
This course will provide an opportunity to begin to understand what commercial and financial awareness means and the importance of everyone in thinking commercially.
RQF level 1 Awareness of First Aid for Mental Health Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace. This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress. Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help. Suitability - Who should attend? Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health: Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees. Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students. Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support. Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support. Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance. It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings. Outcome / Qualification etc. Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes: Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being. Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support. Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment. Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support. Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources. Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health. Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification. It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need. The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas. Training Course Content MODULE 1 INTRODUCTION Session content Trainer/assessor introduction Learner introductions Course information • Administration • Learning outcomes and assessment criteria • Reasonable adjustments • Certification • Complaints and appeals • Assessment information Session duration 15 minutes MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH? Session content Definitions Role and responsibilities of a First Aider The impact of mental health issues Mental health stigma Statistics Session duration 25 minutes MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS Session content Mental health continuum Mental health risk factors Early warning signs Session duration 25 minutes MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION Session content How to start a difficult conversation Non-judgemental listening skills When to contact the emergency services The First Aider’s own health and emotions Session duration 40 minutes MODULE 5 STRESS Session content What is stress? Causes of stress Effects of stress Coping strategies Session duration 25 minutes MODULE 6 MENTAL HEALTH CONDITIONS Session content Depression Anxiety Psychosis Eating disorders Suicide Self-harm Session duration 70 minutes MODULE 7 ASSESSMENT AND COURSE CLOSURE Session content Written assessment paper Course administration Course closure Session duration 40 minute Course delivery details Classroom-Based A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of starting the course, with each training session a minimum of two hours. Online/Virtual classroom The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification. Why choose Madeleys First Aid Plus Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU Won FSB Best start-up business in the West Midlands in May 2023 Now trained 100's of delegates in Physical and Mental Health First Aid Expenses Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room. All training material, books, qualification certificates are included in the price. Continuing Studies After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways: RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis. RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health. Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field. Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines. Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support. Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees. It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.
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