168 Courses

comply direct

Comply Direct offers a simple, trusted and transparent approach to compliance focused upon providing a premium level of customer service. Now in our 16th year as a UK approved producer compliance scheme, we are the only scheme to hold the customer service excellence award, and the first to achieve IIP Platinum in the market.

feusik assessment services

We assess a number of Standards including the One Planet Standard, Customer Service Excellence Standard, The IAG Standard (Information, Advice and Guidance), Merlin Standard, Leadership and Management Standard, and others. In addition to this, we also assess a range of standards in different industry sectors as well as deliver SFEDI Qualifications, including the Service Champion Level 5 Programme. Assessment Services is the only assessment centre in the UK whose Assessors have achieved the SFEDI Assessor qualification

clinics | customer service training

Our customer service training and brand building workshops offer secrets of achieving excellence in customer success skills to keep customers happy and improve customer loyalty.

customer sense training and consultancy

Digital Marketing Customer Care Training & Consultancy | Customer Sense Begin your online digital marketing and customer service training with Customer Sense today. Safe virtual training from outstanding trainers.

brilliant customer service ltd

midas customer service training ltd

Exceptional Customer Service Courses | Midas Customer Service Training

beyond satisfaction - customer service training

We are a Talent Agency providing Recruitment and Training for Hospitality and Customer Service.  Our focus? Recruiting the best Talents for your Business while providing Customer Service Training to any of your front-line Employees.  By providing you with the right fit while being able to train them for you (including before their start date), we are improving your People's performance, happiness and retention.  Our goal is simple: Providing you with top Talents with the best skills and the perfect attitudes while turning front line Employees into real Brand Ambassadors.  If you want to take care of your Clients, it starts with your People. And you can only do so through powerful customer service training and bespoke recruitment.

barnard training

Barnard Training act as an interface between organisations that are planning their human resource development programs. Our expertise ensures that a ‘one size fits all’ package is not mis-sold to the end user. We offer bespoke solutions, drawing on the most appropriate skills of a large base of approved suppliers, which are tailored to fit our clients exacting needs. Barnard Training is managed by Chris Barnard, a commercial trainer with substantial experience of delivering effective in-house training courses and programs at all levels in both the public and private sector over the last 15 years. With regards to Chris’ current role, his focus is predominantly on the delivery of management development, leadership, customer service excellence and telephone techniques. His niche areas are specifically coaching and mentoring, stress and anger management and effective home working. With excellent man-management skills he learnt his craft whilst serving with the British Army. Chris has sound commercial values and the vision to see his company as a major UK player. Barnard Training is a provider of training experts from across the UK who all have the flair, creativity, experience and knowledge to help our customer’s develop in ways that they wouldn’t have thought possible. Barnard Training’s mantra is ‘maximising potential’ and our overriding goal is to help as many people and businesses as we can to realise their potential through the implementation of effective training and development strategies.

customer success network

The first global customer success peer-learning community for CS professionals across the globe

training education services ltd

Combining expertise & excellent customer service – TES offer value, reliability & innovation… Established in 2001, we have built our reputation by utilising our combined skills & experience to help deliver real business improvement to a wide range of SME’s. Working closely with a quality approved team of Associates and partner organisations, we ensure customer & delivery excellence every time, by matching the right skills with our client’s needs. Our Mission is focused,... Enhancing Performance through People & Processes Our Vision is simple,... To offer an effective & quality assured product portfolio of Business Performance enhancing tools from a core range, as well as added value services to our client, which is tailored to the individual needs of our clients Our Values guide us,... Embedded cultural values: loyalty, integrity, openness, honesty Operating values: professionalism, customer service excellence, adding value Internal values: co-operation, respect, mutual trust – in a high energy environment that embraces challenge Our Approach is adaptable,... and each approach has the advantage of working with someone who is a ‘fresh pair of eyes’ to the business and who isn’t constrained in their thinking by existing processes & issues: Consulting: working closely with key decision makers within the organisation to establish objectives and advise on solutions Facilitation: of meetings and workshops to help organisations find the right solution for themselves, and to encourage skills transfer from ourselves to the client. Implementation: working within the business to support implementation of agreed objectives, processes & procedures on behalf of the client Skills Transfer: identifying and working closely with the right individuals within the organisation in order to transfer our skills so that they will continue to exist within the company going forward We are proud of what we offer and how we deliver it, why not contact us to find out how we can support your business