6647 Courses

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

An Exciting Practical Face to Face Course learning surface textiles techniques, for Teachers of GCSE & A Level Textiles, both Art & Design and D&T.

Gain a comprehensive understanding of positive behavior support principles, strategies, and techniques with our course. Ideal for educators, caregivers, and professionals working with individuals with developmental disabilities, mental health issues, or behavioral challenges.

This course is for anyone wishing to understand their strengths and development areas and those who are seeking assistance to progress their careers and convey their abilities confidently.

The F Gas Regulations course will suit any person who requires the minimum legal requirement to work on air conditioning and refrigeration equipment including air conditioning and refrigeration engineers and technicians, all plant engineers, apprentices, personnel concerned with the recovery, charging or disposal of refrigerants and new comers into the industry. F Gas Regulations training courses are designed for both experienced air-conditioning and refrigeration engineers and also candidates who are looking to cross train and gain qualifications in the air conditioning / refrigeration sector. This F Gas Regulations qualification is to meet the legal requirements of EC Regulation 842/2006 (commonly known as the F Gas Regulation). The Certification Schemes are designed for operatives who install, service and repair refrigeration, air-conditioning and heat pump systems, and require the following skills: Safe handling of refrigerant techniques Pipework and Jointing skills Recovery of Refrigerants (restricted to small systems only) Intrusive and non-intrusive leak and performance checking Category 1 covers all aspects of installation, commissioning, servicing, maintenance, recovery and leak checking on all refrigeration, air-conditioning and heat pump systems in accordance with the F-Gas Regulation EC842/2006, regardless of the weight of refrigerant in the system. Course subjects are: Pressure test and discharge to BSEN378 Charge a blended refrigerant Evaluate system performance to ensure competence (using rule of thumb, temperature, refrigerant state and pressure) Leak test to EC1516/2007 Fabricate and fit brazed and mechanical joints Uphold F-Gas records and log books. Handle refrigerant safely and dispose of rightfully Pressure Regulation compliance All candidates will be able to ensure systems are tight, efficient in their use of energy and meet the F-Gas legal requirement.

Clinical coach standardisation events

Revit face to face training customised and bespoke. Online or Face to Face

Interior valeting is often overlooked as 'simple' but it is a vital skill for any detailer to master - the difference between an acceptable job and a fantastic job can be vast. With the range of materials and surfaces in modern vehicles, navigating the most efficient way to care for interiors is sometimes difficult. Learning the chemistry behind stain removal, the correct tools for the job and how best to employ them, and how to deal with unusual and stubborn tasks is the aim of this course. We push your knowledge further and advance your skillset through technique and demonstration, enabling you to reduce time spent cleaning and re-cleaning interiors, increasing efficiency, and advancing your interior valeting skills to a new level.   Availability  If no dates are showing as available in the calendar, you can sign up for updates to find out when new dates are released and new course developments. Interior valeting is often overlooked as 'simple' but it is a vital skill for any detailer to master - the difference between an acceptable job and a fantastic job can be vast. With the range of materials and surfaces in modern vehicles, navigating the most efficient way to care for interiors is sometimes difficult. Learning the chemistry behind stain removal, the correct tools for the job and how best to employ them, and how to deal with unusual and stubborn tasks is the aim of this course. We push your knowledge further and advance your skillset through technique and demonstration, enabling you to reduce time spent cleaning and re-cleaning interiors, increasing efficiency, and advancing your interior valeting skills to a new level. You will cover: Interior materials - identifying, cleaning and their issues. Removal of components for deep cleaning, including seats, trim and steering wheels. Cleaner Chemistry and how it applies to different stains. Vacuum, steam and wet extraction technique and efficiency. Specific stain removal; such as Biro ink, oils, sand, tannins, paints, and hard-to-shift materials, such as sand, and chewing gum. Pet hair removal and allergen information. Glass cleaning and access. Odour removal and biocidal sanitising treatments. Surface protection - hard surface, leather and fabric protection and application. Screens and delicate surfaces - including HUDs, touch controls and binnacles. Finally, we teach a proven and methodical checklist to run down with each vehicle to ensure complete thoroughness, whilst sticking to an agreed schedule with a client and upselling additional services.   Course Length 1 Day (0930-1600) Location UK Detailing Academy, 2 Purlieus Barn, Ewen, Cirencester, GL7 6BY Group Size Up to 5 people

face to face training customised and bespoke. Online or Face to Face

Chasing & Repousse Metalwork Weekend Workshop