Facilitating Effective Meetings (In-Person) Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique Getting Started The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior Summary and Next Steps
Airline Cabin Crew also known as: Air Hostess, Flight Attendant and Stewardess. This intensive class based – 10 weeks, part-time (lessons once a week) course will give you all information and tools you will need to succeed. Enter the world of possibilities, adventure and travel with leading Airline Cabin Crew course Provider in the UK. Flight Attendant, Cabin Crew, Stewardess, Air Hostess – Regardless of what this career is called in your part of the world, we have the training program for you. Join the elite team of flight attendants and experience the thrill of flying while making a difference in people’s journey. Fly the world and get paid for it! Join our Airline Cabin Crew course and take the first step towards an exciting career in the skies. Our Airline Cabin Crew course is designed to make you ready for the job. This intensive class based 10 weeks (part time) Airline Cabin Crew course will give you all information and tools you will need to become successful job candidate. You will have one class per week for ten consecutive weeks. Our Aviation Team provide full support to each candidate who wish to become Airline Cabin Crew or start a career in Aviation. We provide A-Z guidance starting from before and after the course. Our graduates are flying around the globe and we are confident that we can help to make your dream a reality! 98% Employment rate after completion of the course. Who is a Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally. Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become Flight Attendant?Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Airline Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course at least 70 hours (we offer 90 hour training), your application will stand out and you can get an offer from the first round. You will be able to pass all tasks during interview process as you will have knowledge about Cabin Crew role. Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners. Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course Individual support on the journey from the course to a job placement With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. You will become a qualified Cabin Crew, meet the standards and requirements by employers globally On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment, TUI, British Airways or Virgin Atlantic certificates for the SEP (Safety Equipment & Procedures) training Exclusive class visit by Leading Airline Representatives (questions and answers sessions) Exclusive practical training with TUI, Virgin Atlantic or British Airways We will enhance your CV Successful students will get an exclusive VIP hangar tour and a private aircraft recognition certificate of attendance Guidance through the job application process (free of charge) Gain an insight into the airline selection process and final one-to-one interview The vast global experience of our instructors Great working relationship with Corporate Crew Solution This course has been developed in accordance with EASA PART-CC We have a community feel atmosphere where each individual values and respects one another. This may be the reason why our graduates, even those who have completed the course many years ago, continue to come back not only for a chat and a cuppa, but also to share personal issues, tell us of their experience and give us invitations, among many other reasons. Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way. We give you tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. How will you learn? The course based on theory and external practical classes with British Airways, Virgin Atlantic or TUI Aviation includes: Aircraft door operations and Passenger Evacuation drills from the crew seat. A320 slide decent, Fire and Smoke drills. Pilot Incapacitation and Immediate Care drills including CPR and Defibrillator training. Course Entry Requirements: English Language at B2 (CEFR) level or above. We accept a huge range of international qualifications so don’t worry. Pop in for a chat with us if you’re unsure (or drop us a line – info@waterlooacademy.co.uk; or, if you prefer speaking to a human voice, +44(0)7484 014980). This is quite important because, for better or for worse, English is the international language. Therefore, your future fly-mates and customers would expect you to speak English. What if I speak broken English or have a strong accent? What can I do? Frantic mode ON. Don’t panic! As a multi-disciplinary Academy, we have a huge range of English language coursesclick here. Our English Language Department is one of the best in London. We are here to help. We won’t let you be deterred simply because of language issues. Courses can be combined, it will also boost your confidence when applying for the job or having an interview. What else do I need? Nothing! Our cabin crew course, as we’ve alluded before, is really good. We teach you everything you need to know from scratch. Since aviation is so different from other fields, we think, as long as you have the passion and determination, we are absolutely honoured to have you on board (pun most certainly intended)! Course dates (please choose one for your course): 15 May 2024 – 17 July 2024, Wednesday classes 18 September 2024 – 20 November 2024, Wednesday classes 14 November 2024 – 16 January 2025, Thursday classes Course duration – 10 weeks, once a week classes. Available Study mode – class based, Virtual (via Zoom) and hybrid Time – 10am to 5pm Registration fee for UK/EU candidates– £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment, participation certificate by TUI/British Airways or Virgin Atlantic in Introduction to SEP (Safety Equipment & Procedures, please note this is not a Cabin Crew attestation)) Tuition fee – £829 (we offer flexible payment plan and accept weekly instalments) International Candidates – Check if you need a UK visa here – £1,729 must be paid in full on registration. In case of visa refusal only £300 will be refunded.
QA Level 2 Award In Food Safety (Refresher) (RQF) Face to Face: Half day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration Suitable for those who have previously done an Ofqual regulated course in Food Safety in Catering, for Retail and for Manufacturing Reminds learners about the importance of Food Safety and how to ensure food is safe for consumption Course Contents: Responsibilities of food handlers Types of contamination Causes of cross contamination Types of Contamination and the Associated Risks Keeping the work area and equipment clean and tidy Pest control Sources of food poisoning People at higher risk of food poisoning High risk foods Hazard Analysis and Critical Control Point (HACCP) Personal hygiene in food safety Safe temperatures for food processing Food spoilage Storage and deliveries Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. How much can you remember from when you did your original course? From our experience, people remember very little one year later - let alone longer than that The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. Our QA Level 2 Award in Food Safety (Refresher) (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry, and complies with the training regulations. Doing this Ofqual regulated, nationally accredited course ensures that nothing of importance is left out of your memory, and that you are able to produce or sell food that is fit for human consumption Accredited, Ofqual regulated qualification: Our Food Safety in Catering training course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Food safety in Catering certificate fulfils the legal requirements and is a very good way to make sure your employees are trained in Food Safety. The Ofqual Register number for this course is 603/4311/4
About this Training Course Whether you are maintaining an oil rig or processing plant, good quality maintenance is critical to delivering a safe reliable product to your customers. Whatever your level of maintenance experience, this course will equip you with the valuable skills and understanding that will enhance your maintenance career. Too often the maintenance department is seen as the cause of why assets are unavailable, in poor condition yet are costing too much to maintain. By comparison, pace setting companies see maintenance as adding value to their assets and employ an integrated, holistic approach to their maintenance activities. This course will help you move towards that pace setting performance. This course is based on an integrated maintenance model that has been used by leading companies and consultants with success and recognised as best practice. Participants will learn the total impact that maintenance can have on a business, identify key elements (and value) of effective maintenance for their own plants to not only reduce costs but also improve performance. The critical types of maintenance will be covered from day-to-day activities to shutdowns and reliability improvement. The course will break down traditional functional boundaries and encourage a holistic approach to maintenance. With an organisation's maintenance process only as good as its weakest link, this course will guide participants through all the key steps of a maintenance process and its supply chain. Participants will understand what is considered a good standard for each step in the maintenance process, how to identify the weakest links and subsequently how they can accelerate their performance improvement. Participants will have the option of gaining a Bronze Level qualification from the Academy of Turnarounds Operations of Maintenance. For those who obtain a pass, they will receive a Pass certificate and for those who achieve the top quartile score, they will receive a Distinction level pass. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives By the end of the course, participants will be able to: Explain the challenges and objectives facing maintenance organisations today Demonstrate the importance of work order systems and use techniques for time estimations and priority assignments Prepare a preventive maintenance program Apply project management techniques to effectively manage major maintenance activities and shut downs Use capital budgeting techniques to evaluate maintenance capital expenditures Demonstrate understanding of how to maintain the optimal stock levels of spare parts to ensure operational continuity Prepare the right Key Performance Indicators (KPIs) to evaluate and improve performance in maintenance Target Audience This course is not just for maintenance professionals. Maintenance teams cannot perform without effective integration with operations and supply chain functions. Availability losses are often caused by operations or design issues and pace setting companies have generated significant benefits by integrating operation and maintenance strategies and working more collaboratively. This course will help all members of the operations and maintenance teams and their supply chain better understand their respective roles in ensuring that maintenance is benefitting and not inhibiting their business. Course Level Basic or Foundation Trainer Your expert course leader is a highly experienced facilitator in maintenance improvement, change management, continuous improvement and capability development as a management coach and trainer. He has a strong focus on people with an emphasis on developing people and the practicalities of improving maintenance performance rather than just the theory. He has worked internationally across Europe, America, the Middle East and Africa with extensive experience in Oil and Gas, the Chemicals sector and manufacturing as well as working with clients in Steel and Power Generation. As a result, he can bring best practice from a wide variety of sources. He spent the first fifteen years of his career as a specialist trainer working for companies such as Lloyds British Training Services and Rolls Royce. He then went on to work as a Principal consultant for ABB consulting for 15 years. During this time, he refined some of the established improvement tools including how and when to apply them for maximum impact whilst still continuing to develop and deliver training in support of this. Recent work has included improvements to the Work Order to Work Execution processes of Engineering departments and focused on Reliability, Planning and Scheduling. This ongoing field experience has helped him test and refine specialist training in a number of areas. He has been able to use his own experience to contribute with other maintenance specialists to the Carcharodon models of excellence. Its methodologies are recognised as 'Best of the Best' standards providing the inspiration for two books, projects that have won awards such as the prodigious UK Chemical Industries annual Excellence in Engineering award and form the basis of this training. He was recently awarded a national award as coach of the year. He uses the same skills to ensure that he does not just preach maintenance best practice, he discusses it, explains it and ensures that delegates have a much more personal and flexible experience. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Virtual Instructor Led Training (VILT) This 5 half-day VILT course will comprehensively cover the technical aspects of gas processing. The scope will be from the wellhead through the typical gas processing plant and discuss gas gathering (pipeline hydraulics), natural gas treating (H2S, CO2 removal), acid gas injection and sulfur recovery. One unique aspect of this training course is the operations and troubleshooting discussions in each module. This VILT course is suited to technical personnel or technical management. Training Objectives After the completion of this VILT course, participants will be able to: Grasp the key specifications of natural gas and liquid products Understand the physical and transport properties of gases and liquids and liquid-vapor phase behavior Explore the various technologies for processing natural gas and to make the specifications Examine the design of the technologies Learn how to diagnose operating problems to keep facilities running reliably Target Audience This VILT course is intended for all surface technical personnel such as process engineers & technologists, facility engineers and production engineers & technologists. This VILT course will greatly benefit but not limited to: Process, petroleum and production engineers Field operators and technicians Personnel involved in gas treatment and processing Managers and Supervisors involved with gas processing operations Course Level Basic or Foundation Intermediate Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). The maximum number of participants for this course is 20 persons. Case studies and Exercises: This VILT course will use actual case references throughout its duration in various forms. This will allow the application of the participants' newly-acquired knowledge. Case studies also stimulate independent thinking and discussion among the participants Trainer Your expert course leader has written several papers that have been published in both academic and industry journals. He has over 30 years of industry experience, specializing in gas processing (pipeline hydraulics, separation, dehydration, treating, sulphur recovery and refrigeration processes) and also has experience with crude oil dehydration, stabilization and micro-refining topping plants. He has experience with developing new technology and is recently involved in lithium, waste biomass and used motor oil pyrolysis and geothermal projects. He has recognized expertise in thermodynamics and physical and transport properties of fluids. He has consulted for several EPC and operating companies through his company Chem-Pet Process Tech., and currently holds the role of Director of Technology in an integrated engineering and solutions provider to the energy industry. He is currently involved with a small power-based carbon capture project as well as helping clients determine the best options for utilities decisions. He has been involved with CO2 dehydration and CO2 flood gas treating as well as acid gas injection projects for several years. Highlighted Achievements: Developed ORC geothermal model to determine the available power from wells in Alberta Acting on the Technical Advisory Board for E3 Metals, extracting lithium from formation water. Acted as a Subject Matter Expert for assessing the performance of the Plains Midstream Canada, Empress 1 Deep Cut Straddle Plant in a potential litigation. Acted as an Expert Witness for JL Transportation patent defence of a dense phase technology. Process engineer lead on the addition of the new Orloff gas plant for Deltastream. Also troubleshooted the oil battery shipping pump, plate exchanger and FWKO and treater. Evaluated gas processing and sulphur recovery options for new feeds to the Zhaikmunai Zelenovsky Gas Plant, Kazakhstan (with PM Lucas, Serbia). Completed capacity analysis for hydrocarbon dew point versus liquid recovery of three trains at Birchcliff Pouce Coupe facility including amine unit, refrigerated gas plant and acid gas injection. Completed process design for CO2 flue gas dehydration for Husky Energy Inc (with Status Engineering) Provided simulations of EnCana Foster Creek and Christina Lake and Husky McMullen SAGD facilities (with Vista Projects). Performed process engineering for Cenovus Pelican Lake SAGD pilot (with GRB Engineering) Bear Lake heavy oil polymer injection pilot (with GRB Engineering). Lead process engineer on the design of IEC Kerrobert crude oil micro-refinery (topping plant). Provided engineering support and troubleshooting for Enerchem Slave Lake Crude tower and product blending (with Status Engineering). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
We have completed a training course to teach you everything you need to know about Microneedling. Microneedling, also known as skin needling or collagen induction therapy, leads the way in skin rejuvenation. Safely delivered, this treatment carries no risk or downtime to the client. It is a procedure whereby a device, such as a derma roller or an automated pen device, is passed across the skin's surface, creating superficial punctures that stimulate a healing response. We work with Dr Pen and Beautier needling pen and the Clinicare range as part of this course and cover appropriate products from this range. Skills and knowledge from this course will be transferable to other brands. Our Microneedling Training Course will provide you with everything you need to know about the history and the use of microneedling, as well as all the technical aspects of it: safety, indications, technique and post-treatment tips for a successful outcome. This course will primarily focus on the face, although we touch on the scalp & body benefits of this treatment. Learn how to safely, confidently and expertly deliver this treatment with our fully accredited microneedling training course Course prerequisites Minimum 18 years of age Good command of English Be able to learn independently A strong desire to build a career in aesthetics Previous skin and facial training are desirable; we suggest that learners new to the industry enrol on our facial and skincare course before enrolling on our ClinicCare skin peel course. Course structure The online study, virtual lecture and in-person practical training All courses are intimate with four learners in class 2-1 ratio. One day of on-site training Online learning includes: Anatomy and physiology of the skin and tissues Infection control Sharps and hazardous waste training History of skin needling Treatable skin conditions Contraindications Consultation Aftercare Introduction to automated Pen Device and Dermaroller Pre-study microneedling (health and safety) Onsite training day includes: Face-to-face practical training with 1 model per treatment area Clinical set up Live treatment demonstrations Frequently Asked Questions Where is the Cosmetic College The Cosmetic College is located at: 3 Locks Court, 429 Crofton Road, Orpington, BR6 8NL How can I book? We have a few options for you to book. You can book by selecting an available training date above here on our website, by contacting us through email at hello@cosmetic.college or by contacting us on 0333 015 5117. Is a deposit required to book? All enrolments are charged an administration fee which is non-refundable. When you enrol you can elect to pay a deposit of 10% plus the administration fee or pay the total training course in full. We have full details of the terms and conditions of training course enrolments here What is the course duration? 1 day + pre-study via our online learning platform.
Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
HOME STUDIO ESSENTIALS EVERY TUESDAY FOR SIX WEEKS 5pm - 9pm A friendly, no-nonsense course to help you get the most out of your home studio. Learn everything you need to know, and discover a few things you didn't know you needed!