3682 Courses

Description: Level 3 Conflict Management Training equips participants with the skills and qualifications to deliver scenario-based conflict management training. Candidates gain insight into conflict dynamics, learning to de-escalate confrontations effectively while maintaining composure. Course Overview: Participants delve into conflict background, triggers, and stages of escalation. Key skills include maintaining composure, managing language and body cues, and addressing angry customer behaviour. Course content covers conflict response strategies, communication techniques, and problem-solving approaches. Key Learning Outcomes: Identify components of confrontations and conflict escalation stages Recognize signs of conflict and aggression, maintaining composure in responses Manage language, body cues, and emotions effectively during conflicts Employ skills to de-escalate angry customer behaviour and handle abusive situations Course Content Highlights: Understanding conflict triggers and customer needs Recognizing signs of aggression and escalating anger Managing language, body cues, and emotional responses Structuring conversations and calming situations effectively Handling unpredictability and abusive behaviour Designing and delivering conflict management scenarios for training purposes Assessment: Course assessment involves portfolio submission. No formal examination is required. Course Fee: Enroll in the Level 3 Conflict Management course for £319.99, covering all costs. Corporate or Group Booking: Special discounts are available for corporate or group bookings. Arrange training sessions at your location by contacting us. How to Book: Book online via PayPal, debit/credit card, invoice, or bank transfer. Alternatively, visit our office or contact us by phone for assistance. Instant booking confirmation will be provided via email. Assistance Needed? For inquiries or assistance, contact our dedicated team via phone or email. We're here to support you throughout your learning journey. Contact us today for guidance and assistance.

This training session includes: · Terminology/language · Gender/sexuality · Allyship · Unconscious bias  We can tailor the package to your specific organisation needs too!

Discover Power BI business data analytics through EnergyEdge's course. Enhance your skills and gain valuable insights for your business.

Embark on a transformative journey with Kranti Yoga's 300-Hour Workshop, a soul-enriching experience designed to deepen your understanding of yoga, nurture self-discovery, and enhance overall well-being. Whether you're a seasoned practitioner or a novice, this immersive workshop invites you to explore the profound teachings of yoga in a supportive and tranquil environment.

Emotional Intelligence Training

Hire us for the first dance at your wedding, any Salsa or Latin Dance rhythm private class at your venue or at our premises in Hammersmith. We have a vast experience on building up confidence in couples who want to make even more glamorous their wedding day. You can have this lesson at our premises, on Zoom, Pre-recorded or home visit, the choice is yours!!! The Program includes: 5 or 10 Lesson 1on1 lesson  Walking & Leading techniques Female & Male Teachers Footwork & Upper body techniques Steps & routines names (brain method) Body posture and language Tempo & beat music technique Fully equipped dance studio Ownership of your footage work progress & Docs Music library via dropbox or Spotify Salsa or any Latin Dance (Tango, Bachata, Merengue, etc) wedding class in London for couples who want to make the wedding day even more glamorous and stand out forever, 5 minimum pack lesson book, Taught by the native instructor We have been training couples for almost 12 years in salsa, Tango, Samba, and many other Latin rhythms in London

In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.

THIS COURSE PACKAGE INCLUDES: 1: PERIPHERAL I.V. CANNULATION - IV THERAPIES COURSE (GPT008) 2: VACCINATION / INJECTION COURSE (GPT601) Learn how to administer injectables and intravenous therapies ... FAST-TRACK YOUR AESTHETICS TRAINING WITH OUR COMPLETE TRAINING PACKAGE 20% Multi-Course Discount Cover all stages from Level 1 through to Level 4 (FDSc) Cover your theory training online Complete your advanced practical training in 1 day Practical training in Classroom or Virtual Classroom Comprehensive Practise@Home training kits for VC Awards 2 accredited qualifications Dual Accreditations for all courses Covers all steps required to safely perform injectables Covers all steps required to safely perform IV therapies Practise IV on artificial arm with fake blood Practise injection techniques on realistic injection pads Learn beginner to advanced skills and techniques Basic understanding of English language required OPEN TO ALL APPLICANTS

About this Training Course Oil & Gas professionals increasingly need to translate complex findings, analysis and recommendations for effective decision-making. If you face challenges in getting your findings into paper, you will benefit from this training course. The Technical Report Writing and Presentation Skills for Oil & Gas Engineers and Technical Professionals course focuses on the unique needs of technical professionals who write for both technical and non-technical readers. This separately bookable training course will demonstrate how technical professionals can use their technical knowledge and logical edge to write in a reader-friendly style, produce grammatically accurate reports and persuasively communicate for buy-in purposes. An ILM Recognised programme. Training Objectives LEARNING OUTCOMES FOR TECHNICAL REPORT WRITING SKILLS By the end of this course, participants will be able to: Write and turn-around accurate technical documents quickly to meet deadlines and productivity goals Understand how technical reports should be structured by applying a systematic approach to the writing task, involving planning, drafting, revision and production Use clear & powerful language to target and persuade readers for positive results Use tried and tested proof reading techniques to check and review documents more effectively Identify and avoid common pitfalls in technical report writing LEARNING OUTCOMES FOR TECHNICAL PRESENTATION SKILLS By the end of this course, participants will be able to: Present and sell your technical presentation more effectively both internally and externally Plan and structure your meetings and presentations for maximum effect Capture your technical and non-technical audience by delivering your presentation with power and authority Handle questions, interruptions and objections with confidence Target Audience This programme has been researched and developed for all Oil & Gas Engineers and Technical Professionals Course Level Basic or Foundation Trainer Your course leader managed the Business Skills Unit of the British Council programmes as well as oversee all training-related matters from 1997. The trainer considers himself a trainer first and specialises predominantly in high-level writing and technical report writing programmes. In addition to conducting training in Technical Writing, the trainer has also been the chief editor for many large writing projects. These include a year-long project editing the entire Start-Up Manual (including the Black Start Manual) for Nippon Oil's Helang Integrated Platform, a 4-month project rewriting the manuals for the Puteri Dulang FSO off Terengganu, and editing the current revision of the PETRONAS Procedures and Guidelines for Upstream Activities (PPGUA). POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

For pupils aged 9 - 16 | Delivered in UK Schools by Real World App and Games Developers Our micro:bit Workshop teaches your class about the micro:bit, making some apps and games with them during the workshop (we bring our own micro:bits too if your school doesn't yet have any!). We’ll introduce them to MakeCode, the coding language that the micro:bit uses, and teach them the fundamentals of coding before we work on some really fun projects! For older students, we can even use Python with the micro:bit!