2249 Courses

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

The aim of this course is to provide an overview of the key principles and techniques for leading and managing project work. It will focus on the core principles and generic methods of project management, showing how these can be applied to typical projects. The scope of the programme includes: The course also emphasises the importance of the leadership and team-working skills needed by project managers and team members in carrying out their roles. The principal training objectives for this programme are to: Explain and demonstrate the key principles of successful project management Demonstrate a range of useful project management tools and techniques Define the role of, and help participants understand the skills required by, the project leader Illustrate the use of project skills through examples and case studies Identify ways to improve project management, both individually and corporately DAY ONE 1 Introduction (Course sponsor) Why this programme has been developed Review of participants' needs and objectives 2 Key concepts and requirements for success Projects and project management Lessons from past projects; the essential requirements for success Differences between projects; characteristic project life cycles The challenges of project management; the role of the project manager Project exerciseA team exercise to demonstrate the challenges of project management 3 Defining project objectives and scope Identifying the stakeholders; key roles and responsibilities Getting organised; managing the definition process Working with the 'customer' to define the project scope 4 Project case study: part 1 Defining the project objectives: syndicate teams define the objectives and scope for a typical project 5 Project planning The nature of planning; recognising planning assumptions Planning the plan; the importance of team involvement Developing the work breakdown structure Estimating task resources, timescales and costs Developing the project schedule Analysing the plan and identifying the critical path 6 Project case study: part 2 Creating the project plan Syndicate teams begin development of their project plans (for completion after session 7) Team presentations and group discussion (after session 7) DAY TWO 7 Managing project risks Understanding and defining project risks Classifying risks and adopting an appropriate risk strategy Identifying, evaluating and managing project risks Agreeing ownership of project risks; the risk register Integrating planning and risk management 8 Project control Pro-active and re-active control; striking the right balance Pre-requisites for effective, pro-active project control Avoiding unnecessary 'scope creep' and controlling change Selecting the data needed to provide early warning of problems Monitoring project performance: 'S' curves, slip charts, earned value Getting good data and assessing project status Defining the roles and responsibilities for control Setting up a routine process for keeping up to date Managing and controlling multiple projects 9 Project case study: part 3 Controlling the project Teams control their project as new developments take place 10 Course review and transfer planning (Course sponsor present) Identify actions to be implemented individually Identify corporate opportunities for improving project management Sponsor-led review and discussion of proposals Conclusion

The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new work, leaving others lagging way behind. Given the choice between spending time on client work and business development work, we all tend to choose that which we feel to be easier, more attractive and more aligned with our image of ourselves. We stay within our comfort zones, we focus on client work, and we only resort to business development work when we have to, which can also lead to 'feast or famine' syndrome. The programme will help participants: Understand the professional business development approach and the style that is appropriate for their business and their clients Follow a process to guide their conversations and business development meetings Prepare thoroughly for a business development meeting/contact with a client to ensure they use their time efficiently and maximise results Create a great first impression and professional opening to a conversation Ask open questions and listen effectively in order to spot opportunities, understand needs and progress the opportunity Identify and understand buying and decision-making processes and criteria Skilfully and confidently handle questions and objections Sell the benefits of their services and approach over those of their competitors Progress the sale by agreeing next steps and gaining commitment appropriately 1 Introduction Aims and objectives of the programme Personal introductions and objectives Workshop overview 2 An introduction to business development and selling for professionals What is selling? Who are you selling to? The buying experience What clients want The four-step business development process The business development cycle and pipeline management Upselling and cross-selling as well as winning new clients 3 Networking and generating leads What is networking? Networking objectives It's not what you know but who you know Asking for referrals and introductions Making appointments from networking activity 4 Opening the sales relationship/sales meeting What potential customers are thinking Judging first impressions Creating positive first impressions Building rapport and creating interest and impact Earning the right 5 Core communication skills for professional selling Overcoming barriers to listening The art of listening Questioning refresher Types of questions Questioning funnel 6 Understanding and identifying needs and opportunities Identifying the questions to ask to identify needs and opportunities Questions to move us through the buying and selling process Understanding their buying processes Asking questions that position you as a 'trusted adviser' The questions that give you a competitive advantage Knowing when you have asked enough questions 7 Introducing solutions Tailoring your 'pitch' to the client Speaking the client's language Using features and benefits Applying the benefit cycle 8 Handling objections and concerns Identifying the typical objections and concerns Understanding why clients raise objections and concerns Following a structure for handling objections Handling the price objection 9 Gaining commitment Knowing when to close The art of checking Recognising buying signals Small c and big C 10 Putting it all together Personal learning summary and action plans

Who is this course for? The Architecture and Interior Design course is ideal for individuals aiming to master both interior design and architecture. Guided by certified tutors from Autodesk and Adobe, students will gain comprehensive skills in these fields. Click here for more info: Website Duration: 40 hours.1-on-1 Training. In-Person or Live online. When can I book: 9 am - 7 pm (Choose your preferred day and time once a week). Flexible timing with advance booking Course Features: Compatibility: Our training courses are compatible with both Mac and Windows operating systems, ensuring accessibility for all users. Price Assurance: We guarantee the best value for your investment, ensuring competitive pricing for high-quality training. Personalized Training: Benefit from one-on-one training sessions tailored to your specific needs and skill level, ensuring a personalized learning experience. Flexible Scheduling: Enjoy the flexibility to choose your preferred training time and day. Sessions are available seven days a week, from Monday to Sunday, between 9 am and 8 pm, accommodating your busy schedule. Lifetime Support: Receive lifetime email and phone support, ensuring that you have access to assistance even after completing the course. Technical Assistance: Get help with configuring your computer for software installation, ensuring a smooth learning experience without technical hurdles. Referral Discounts: Earn special discounts when you refer a friend to our courses, making learning a rewarding experience for you and your network. Group Training Savings: Avail significant savings on group training courses, encouraging collaborative learning and making education more accessible for groups. When can you schedule this Training Course? Personalized training experience with our flexible 1-on-1 sessions. Design your own timetable by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 a.m. and 7 p.m. Alternatively, you can call 02077202581 to book over the phone. How long is the training? The course spans 40 hours, which you can divide over as many days as needed to fit your ideal schedule. What's the teaching method? Our sessions are 1-on-1, offered either in-person face to face or live online. You'll receive personalized attention, tailored content, a flexible learning pace, and individual support. Live online 1-on-1 sessions over Zoom are also an option. What will you learn? In this comprehensive training program, you'll gain proficiency in a thoughtfully curated selection of software tools. Option A: AutoCAD (13 hours) SketchUp (10 hours) Vray (6 hours) Photoshop (6 hours) InDesign (5 hours) Additionally, you'll receive free online portfolio design assistance, career growth guidance, and mock interviews to enhance your job market readiness. Option B: AutoCAD (10 hours) 3ds Max (17 hours) Vray (4 hours) Photoshop (5 hours) InDesign (4 hours) Certified trainers in AutoCAD, 3ds Max, SketchUp, and Adobe software will conduct this training program. It caters to beginners, intermediate, and advanced learners, focusing on core skills for creating 2D drawings, plans, sections, elevations, construction details, and 3D visualizations. Our experienced instructors will guide you through essential commands and methodologies for producing precise 2D and 3D drawings. We have developed these CAD courses, utilizing the expertise of our professionals to provide the most efficient and effective instruction. Upon completion, participants will: Master Software Tools: Excel in AutoCAD, SketchUp, Vray, Photoshop, and InDesign for digital design. Advanced Design Skills: Create intricate 2D/3D designs, plans, and visualizations. Project Management: Manage layouts, plotting, and projects efficiently. Realistic Rendering: Produce lifelike visualizations using Vray. Creative Composition: Understand design principles for impactful creations. Portfolio Development: Create a professional online portfolio. Career Readiness: Prepare for job interviews and enhance resumes. Potential Jobs: Architect Interior/Exterior Designer CAD Technician Visualization Specialist Design Consultant Project Manager These skills open doors to varied roles in architecture and design, ensuring career growth and job readiness. Course Features: Compatibility: Our training courses are compatible with both Mac and Windows operating systems, ensuring accessibility for all users. Price Assurance: We guarantee the best value for your investment, ensuring competitive pricing for high-quality training. Personalized Training: Benefit from one-on-one training sessions tailored to your specific needs and skill level, ensuring a personalized learning experience. Flexible Scheduling: Enjoy the flexibility to choose your preferred training time and day. Sessions are available seven days a week, from Monday to Sunday, between 9 am and 8 pm, accommodating your busy schedule. Lifetime Support: Receive lifetime email and phone support, ensuring that you have access to assistance even after completing the course. Technical Assistance: Get help with configuring your computer for software installation, ensuring a smooth learning experience without technical hurdles. Referral Discounts: Earn special discounts when you refer a friend to our courses, making learning a rewarding experience for you and your network. Group Training Savings: Avail significant savings on group training courses, encouraging collaborative learning and making education more accessible for groups. When can you schedule this Training Course? Personalized training experience with our flexible 1-on-1 sessions. Design your own timetable by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 a.m. and 7 p.m. Alternatively, you can call 02077202581 to book over the phone. How long is the training? The course spans 40 hours, which you can divide over as many days as needed to fit your ideal schedule. What's the teaching method? Our sessions are 1-on-1, offered either in-person face to face or live online. You'll receive personalized attention, tailored content, a flexible learning pace, and individual support. Live online 1-on-1 sessions over Zoom are also an option. What will you learn? In this comprehensive training program, you'll gain proficiency in a thoughtfully curated selection of software tools. Option A: AutoCAD (13 hours) SketchUp (10 hours) Vray (6 hours) Photoshop (6 hours) InDesign (5 hours) Additionally, you'll receive free online portfolio design assistance, career growth guidance, and mock interviews to enhance your job market readiness. Option B: AutoCAD (10 hours) 3ds Max (17 hours) Vray (4 hours) Photoshop (5 hours) InDesign (4 hours) Certified trainers in AutoCAD, 3ds Max, SketchUp, and Adobe software will conduct this training program. It caters to beginners, intermediate, and advanced learners, focusing on core skills for creating 2D drawings, plans, sections, elevations, construction details, and 3D visualizations. Our experienced instructors will guide you through essential commands and methodologies for producing precise 2D and 3D drawings. We have developed these CAD courses, utilizing the expertise of our professionals to provide the most efficient and effective instruction.

Enhance patient care with our "Understanding Physiological Observations" course. Gain comprehensive knowledge and skills to accurately assess and interpret vital signs and other measurements.

The "Emergency Response for Care Homes" course is designed to provide care home staff with essential knowledge and skills to effectively respond to a wide range of emergency situations. This course aims to reinforce and update the participants' understanding of emergency protocols, procedures, and best practices, ensuring a safe and coordinated response in times of crisis.

Target Audience First-time leaders, newly promoted managers, and supervisors with less than two years of leadership experience seeking to establish a solid foundation upon which to build their leadership approach and/or career. Duration 2 Days Course Overview This course is tailored for individuals who have recently stepped into their first leadership role. It focuses on the practical challenges new leaders face, such as transitioning from peer to supervisor, managing team dynamics, and establishing credibility. Participants will learn to apply key leadership models, approaches and tools in their day-to-day roles. Their conception of Leadership will be challenged by the concept of tensions and trade-offs that characterise the most challenging aspects of decision making and strategy execution. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Define leadership to self and others in a meaningful way Develop foundational skills to engage, communicate with and lead people Identify obligations of leaders to the business, to people and to their leadership peers Apply a Leadership Tension Lens to workplace phenomena to compare and contrast complementary or conflicting priorities Develop a performance coaching approach Examine relationships and culture: giving and receiving feedback

Gain a comprehensive understanding of suprapubic catheters with our course. Learn about indications, insertion procedures, and ongoing care to ensure optimal outcomes for patients.

Enhance your respiratory care skills with our comprehensive course. Learn to assess, diagnose, and manage respiratory conditions for better patient outcomes.

The aim of this programme is to provide current / prospective senior project managers with an in-depth review of the role and importance of project management in the organisation. It focuses on the strategic role of the project manager and aims to draw out the full scope of the role and how it impacts on project performance. The five key objectives of this programme are to enable the participants to: Identify the characteristics and attributes needed by project managers in ensuring the organisation is recognised as an industry leader in delivering successful projects Understand the full scope and impact of the project manager / leader's role in managing projects or programmes to maximise benefit to the business Define the hallmarks and skills required to manage significant business projects or project portfolios Develop an understanding of the skills required and their impact on the project through case study work and syndicate exercises Benefit from an effective forum for exchanging experience and fostering a sense of team spirit and mutual support between senior project managers DAY ONE 1 Introduction (Course sponsor) A vision of future opportunities and challenges The impact of project managers / leaders on future success 2 The determinants of success The contractor's perspective The client's perspective Success and failure: factors that determine the project outcome The impact of the project manager 3 Case study: Project Giotto How successful was this project? What were the primary factors that influenced the outcome? How relevant are these factors to current projects? Feedback and review 4 Project team exercise A practical exercise demonstrating the role of the project manager in managing the interfaces between the client, the project team and suppliers Review - what skills are required to be a 'world class' project manager? 5 The role of the Project Manager The role and skills of the 'world class' project manager The three key dimensions of effective project leadershipManaging influential stakeholdersManaging project performanceManaging the project team Project leadership skills appraisal (individual review) DAY TWO 6 Managing influential stakeholders Project management and the art of leadership Who are the influential stakeholders and how do they affect the project? What we need to do / not do, to build successful working relationships 7 Case study: Understanding the customer What are the likely problems the project manager will encounter? What should the project manager do to ensure an effective partnership? 8 Managing project performance Issues affecting commercial performance Joining up the project life-cycle: getting performance from inception to closure The roles of project manager, line manager and project sponsor 9 Project team exercise: Making the promise / delivering the promise An exercise demonstrating the commercial and team leadership skills needed by the project manager Review - what must the project manager do to optimise project performance? 10 Managing multi-functional project teams The challenges of building effective, multi-functional project teams Co-ordinating work across functional and organisational boundaries Maintaining strategic focus and balancing priorities 11 Making it happen Individual action planning Syndicate discussion 12 Course review and transfer planning (Course sponsor present) What will we do differently? How will we make it happen? Conclusion