1198 Courses

This programme concentrates on the core planning skills needed to develop sound practical project plans in a team environment. This enables the plan to be modified should requirements change or difficulties arise. The programme also gives participants the confidence to practise those skills and apply them in the work environment and deliver their projects more successfully in the future. Participants learn fundamental project management concepts and terminology, demystifying the project management process, and, in particular, how to: Break a project down into manageable sections and ensure nothing is left out Understand and apply estimating techniques to develop realistic estimates Sequence work effectively and carry out critical path analysis to determine project duration and which tasks to pay closest attention to Manage project risk effectively to protect project value Monitor, control and re-plan the project to best keep it on track Close out the project and ensure the project comes to an orderly end 1 Introduction Self-introductions and personal objectives Course objectives Sharing of project issues 2 Project management concepts Characteristics of a project and what should be kept as operational responsibilities Understanding the triple and quadruple constraints - and their limitations Prioritising requirements through the MOSCOW technique Product v project life cycle Key project roles and responsibilities - the importance of sponsorship and clarity of roles 3 Starting a project, and the importance of the terms of reference / project brief Avoiding the pressure to 'just do it'! The importance and benefits of planning The best time to learn! Initial project documentation - the BOSCARDI approach 4 Breaking the work down Understanding alternative breakdown structures such as the product breakdown structure and work breakdown structure Guidelines for creating a work breakdown structure to ensure the full work scope is identified 5 Estimating Alternative estimating techniques and associated confidence levels Further considerations - loss and resource factors 6 Organising the work Use of network diagrams to develop a clear sequence of work Critical path analysis and calculating the project duration and task float - and usage 7 The management of project risk Understanding the nature of project risk The risk analysis and risk management processes How to best manage threats and opportunities Running a risk workshop Using the risk register 8 Scheduling the work The importance of the Gantt chart and understanding its limitations The Gantt chart layout and using alternative views such as the tracking Gantt Using alternative dependencies 9 Resource issues Assigning resources and resolving resource overloads Crashing and fast-tracking your project and potential issues to look out for 10 Controlling the project The control cycle and alternative feedback mechanisms Alternative progress reporting Assessing the impact The importance of re-planning The benefits of control Change control - the importance of impact analysis The steps of change control and the use of the issue register 11 Closing the project The project closure checklist Reviewing the project - things to avoid Developing meaningful lessons and ensuring they are applied effectively The post-project review - its importance to the organisation

Discover the more complex features of Word for long document creation. Course overview Duration: 1 day (6.5 hours) Our Word Document Production (Part 2) course shows you some of the more advanced features of Word that are key for long document creation. This course will enable you to create longer, more complex documents with ease, including adding cross references, headers and footers and a table of contents. This course is aimed at existing Word users who have attended our Word Document Production (Part 1) course or have equivalent knowledge and who want to extract the most out of the package. Objectives  By the end of the course you will be able to: Create, amend and use templates Use styles for easy formatting Work with section breaks Manage linked headers and footers Insert pictures and objects Add cross references Create a table of contents Use tracked changes Content Creating templates Creating templates Using templates Amending templates Using styles in templates Adding styles to a template Using Heading Styles Managing Styles Applying template style changes directly from a document Copying styles between templates Working with different types of section break Next page section breaks Odd and even section breaks Inserting page numbers, headers and footers Creating custom headers and footers Inserting fields Using Section breaks Dynamic linking between Sections Page numbering in Sections Graphics Inserting pictures Inserting objects from other packages Object text wrapping options Picture options Adding cross references Creating cross references Creating a table of contents Generating a table of contents Setting table of contents styles Updating a table of contents Track changes Setting track changes Accepting and rejecting changes Viewing comments The reviewing pan

Feel better now - Activate your body's natural healing intelligence with Energy Medicine Yoga Mindful Yoga that amplifies your body's natural healing intelligence. Click to book: www.prittieyoga.co.uk/form Come join us in Thorpe for FEEL GOOD YOGA. No egos, just friendly kind people looking for an hour of peace and self care. Let go of stress and anxiety by joining us for a small class of ENERGY MEDICINE YOGA® It's a peaceful way and shortcut for longevity, healing and vitality. Join us for a super friendly class, Thorpe. 𝗪𝗲𝗲𝗸𝗹𝘆 𝗖𝗹𝗮𝘀𝘀 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗠𝗼𝗻𝗱𝗮𝘆 9.30am or 8.15pm 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆𝘀 Chair Yoga 10.45am 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆 6.30pm Yoga for your Health, Healing and Happiness Join us: https://www.prittieyoga.co.uk/contact #healyourself #yogaforselfcare #yogaforhealing #energymedicineyoga #prittieyoga #yogainsurrey #raiseyourvibration #feelgoodyoga #friendlyyoga #emyoga #mindfulness #relaxation #yogaforeveryone #yogaforimmunity #yogaforvitality #immunity #vitality #pranayama #learntomanifest #chakrawellness #yogaretreats #yoganidra Click to book: www.prittieyoga.co.uk/form

Learn all the quick tips and tricks you didn’t know about in Word and how to properly setup new documents. Course overview Duration: 1 day (6.5 hours) Our Word Document Production (Part 1) course shows you how Word was designed to be used and demonstrates the powerful tools available. This course will enable you to originate professional documents with ease, ensuring that modifications are quick and uncomplicated. It looks at some of the common frustrations and how to avoid them. This course is aimed at existing Word users who want to get the best out of the package Objectives  By the end of the course you will be able to: Customise Word Use different Word views Use line, paragraph and page breaks correctly Set indents and tabs Use styles for easy formatting Work with section breaks Work with automatic correction features Insert and modify tables Content Word setup Using different views Customising the status bar Customising the Quick Access bar and Ribbon Document setup Using the Navigation Pane Using Show / Hide Line vs paragraph breaks Using page break Using the ruler Setting indents and tabs The different types of indent Using dot leader tab Bullets and numbering Working with simple numbered and bulleted lists Sorting lists Working with multi level lists Styles The importance of styles Creating, amending and applying Character Styles Amending and applying Paragraph Styles Setting bullet point styles Using the Style Inspector Reorganising a document Using Outline View Promoting and demoting headings Displaying Styles names in Draft and Outline views Page and number fomatting Section vs page breaks Setting page orientation Setting page margins Displaying page border Automatic corrections Working with Quick Parts Setting autocorrect options Autoformat while typing Creating simple tables Inserting or drawing a table Modifying table formatting Adding rows and columns Changing row heights and column widths

Join us for an energising & relaxing afternoon of yoga with a 5* vegan picnic in the park! Agenda 11:00 - 11:30 Meet & find a good spot 11:30 - 12:30 Yoga class 12:30 - 13:00 Relax, Chat & Chill 13:00 - 14:00 Picnic 14:00 Stay as long as you wish About this event 4 hours Yoga & Picnic in the Park Come join us for a relaxing afternoon of yoga with a delicious vegan picnic in Clapham Common Park! Finish your weekend with a rejuvenating yoga session surrounded by nature. Afterwards, enjoy a delicious 5* vegan picnic with like minded yogis. Don't forget to bring your yoga mat and maybe picnic blanket. The perfect way to unwind and connect with others in a beautiful outdoor setting. See you there!

Pregnancy yoga classes in Sutton Coldfield

Join Martyn, a recovering addict with over 20 years of sobriety, and Jacky Power, an Advanced Practitioner in addiction, as they blend lived experience with professional expertise to explore the cycle of addiction—and how to break free. With addiction affecting millions worldwide, the need for support and understanding has never been greater. According to the World Health Organisation, an estimated 35 million people suffer from substance use disorders globally, yet only 1 in 7 receive treatment. In the UK alone, around 275,000 adults are in contact with drug and alcohol services each year, highlighting the widespread impact of addiction. Whether you're personally affected by addiction, supporting a loved one, or simply seeking to understand more, this session will offer valuable perspectives and strategies for change.

An insightful, enjoyable and experiential programme to help you analyse data and information and make a balanced decision based upon sound commercial reasoning. It will enable you to identify options, make decisions and take actions based on a thorough analysis combined with instinct and intuition to make a positive effect on profitability. This programme will help you: Identify ways to analyse data and sort relevant from irrelevant information Develop analytical and numerate thinking, and consider the financial implications of a decision Make decisions based on sound commercial reasoning - a mix of intuition and analysis Select from a range of tools to analyse a situation and apply these effectively Understand how costs and profits are calculated Use tried-and-tested techniques to manage and control your budgets Appreciate the fundamentals of financial analysis Focus on the bottom line Identify the basics of capital investment appraisal for your business Evaluate results and seek opportunities for improvement to your business 1 The commercial environment What do shareholders and investors want? What do managers want? Profit v non-profit organisations Investor expectations 2 Financial and non-financial information Risk and reward considerations Drivers of commercial decisions 3 Running a business A practical exercise to bring financial statements to life Different stakeholder interests in a business The impact and consequences of decisions on financial statements 4 Where do I make a difference to the organisation? How can I contribute to an improved business performance? Key performance indicators - measuring the right things A 'balanced scorecard' approach - it's not all about money! 5 A 'balanced scorecard' approach Analysing and reviewing my contribution to the business direction What is the current focus of my commercial decisions? Developing the business in the right way - getting the balance right! Where should/could it be in the future? Do my decisions support the overall vision and strategy? 6 Making commercial decisions Left-brain and right-brain thinking Convergent and divergent thinking Analysis and instinct Interactive case study exercise - emotional and rational decisions Reflection - what is my style of making decisions 7 Let's consider the customer! Identifying target markets Differentiating propositions and products Customer service considerations Marketing considerations and initiatives Pricing strategies and considerations 8 Strategic analysis The external environment The internal environment LEPEST analysis SWOT analysis Forecasting Group activity - analysing markets and the competition How do these improve your decisions? 9 Comparing performance Analysing key financial ratios Ways to compare performance and results Break-even analysis 10 Profit and loss accounts and budgeting Managing income and expenditure The budgeting process How does this link to the profit and loss account? Managing and controlling a cost centre/budget The role of the finance department Different ways of budgeting Incremental budgeting Zero-based budgeting 11 Understanding the balance sheet Purpose of balance sheets Understanding and navigating the content What does a balance sheet tell you? How do you affect your balance sheet? Links to the profit and loss account A practical team exercise that brings financial statements to life 12 Business decisions exercise How does this improve your decisions? A practical exercise to apply new knowledge and bring commercial thinking to to life The impact and consequences of decisions on financial statements 13 Working capital Why is this important? The importance of keeping cash flowing Business decisions that affect cash Calculating profit 14 Capital investment appraisal Capex v Opex Payback Return on investment The future value of money The concept of hurdle rate 15 Lessons learned and action planning So what? Recap and consolidation of learning The decisions that I need to consider Actions to achieve my plan

Join us at our special fundraiser event to celebrate Blankets for London 2023 and support us for next year! Craft Forward Christmas Party celebrating Blankets for London 2023 🌟 Date: Sunday 17th December 2023 🕔 Time: 5pm - 8pm 📍 Location: 3Space International House, 6 Canterbury Crescent, SW9 7QD Craft Forward invites you to a heartwarming celebration of Blankets for London 2023 and all the remarkable achievements we've accomplished together. This fundraising event will be an evening of creativity and community as we come together to celebrate what we have accomplished so far and to fundraise for Blankets for London 2024. Two awards to be won: 🧶 Creative Champion Award: Be prepared to applaud the artistic minds behind our cosy blankets! We will be awarding one creative champion for their exceptional contribution in crafting the most squares for Blankets for London this year. 🧣 Wear Your Creations Award: Show off your handmade creations by wearing your beautifully crafted garments, accessories, and more. The event is your runway, and we're giving away a prize for the best-dressed individual! You'll be able to silently vote through the evening for your favourite outfit. A very special raffle: Feeling lucky? Participate in our special raffle for a chance to win a luxurious blanket kit from Wool and the Gang. It's a knitting and crocheting enthusiast's dream come true, and every penny raised through the raffle will contribute towards Blankets for London 2024. BYOC (Bring Your Own Craft): Of course this wouldn't be a Craft Forward event without some crafting! Bring your work in progress, your most recent finished project, the handmade object you're most proud of. Every penny raised during this event goes towards funding Blankets for London 2024, helping us continue our mission of spreading warmth and love to those most vulnerable in our community. Join us for a memorable evening of warmth, creativity, and community: let's craft a brighter, warmer future, one stitch at a time! Tags United Kingdom Events Greater London Events Things to do in London London Parties London Seasonal Parties #social #networking #party #art #craft #fundraiser #knitting #crochet #christmas #forward

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace