Master essential leadership skills and discover what it takes to become a great team manager or supervisor with the Team Management Skills course. This comprehensive course examines the characteristics and principles of effective leadership, from goal setting and providing feedback, to resolving conflict and managing your time. Our instructor-led training units are ideal for those who are new to their role and wish to fine tune their management style and approach to boos ttheir professional development. Master the art of public speaking, learn how to engage your audience and get your point across effectively with the Communication and Public Speaking Diploma. This training program will help you boost your confidence in delivering presentations and improve your body language to project confidence. This skills-based diploma also provides guidance on how to work with visual aids, plan your notes and overcome your fears and self-doubts. This course is ideal for those in customer or client-facing roles. Your Learning Goals: Develop your skills in time management, leadership and communication Understand how to provide constructive feedback and delegate work effectively Learn how to motivate teams and bring out the best in your employees Be able to resolve conflict and disagreements with professionalism Define your management style and understand which approach works for you Master the art of body language and learn how to project confidence in the workplace Improve your delivery in presentations and public speaking Know how to keep your audience engaged and use visual aids effectively Learn how to get your point across and express your ideas with conviction Discover practical mental exercises to help you remember your lines Who is this Course for? This course is ideal for line managers, supervisors and team leaders who are new to their role and wish to enhance their skillset. This masterclass is also suitable for anyone who wants to improve their public speaking and confidence in working with teams. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, learners will have the practical skills and knowledge to kickstart their career and explore opportunities in the following roles: Team Manager Team Leader/Supervisor Entrepreneur Motivational Speaker Coach/Mentor Course Curriculum **Team Management** Introduction Getting Started 00:01:00 Setting Expectations Setting Expectations 00:03:00 Setting Expectations Case Study 00:01:00 Setting Goals Setting Goals 00:06:00 Setting Goals Case Study 00:01:00 Assigning Work Assigning Work 00:04:00 Assigning Work Case Study 00:01:00 Degrees of Delegation Degrees of Delegation 00:03:00 Degrees of Delegation Case Study 00:01:00 Implementing Delegation Implementing Delegation 00:07:00 Implementing Delegation Case Study 00:01:00 Providing Feedback Providing Feedback 00:05:00 Providing Feedback Case Study 00:01:00 Managing Your Time Managing Your Time 00:05:00 Managing Your Time Case Study 00:01:00 Resolving Conflict Resolving Conflict 00:04:00 Resolving Conflict Case Study 00:01:00 Tips for Special Situations Tips for Special Situations 00:05:00 Tips for Special Situations Case Stud 00:01:00 A Survival Guide for the New Supervisor A Survival Guide For The New Supervisor 00:03:00 A Survival Guide For The New Supervisor Case Study 00:01:00 Wrapping Up Wrapping Up 00:01:00 **Effective Communication** Working on Basics 101 Skill Of The Mouth 00:09:00 Communication 00:04:00 It's In The Eyes 00:05:00 You Have 40 Seconds 00:02:00 Body Language 00:06:00 Art Of Speaking 00:06:00 Working On It 102 Putting It Together 00:05:00 Content Is Key 00:06:00 To Joke Or Not To Joke 00:02:00 Learn Your Lines 00:06:00 Visual Aids 00:03:00 Working On Me 103 Walk The Talk 00:05:00 What Gives You The Edge 00:05:00 It's The Heart That Counts 00:04:00 Mirror Time 00:05:00 How To Deal With Stress 00:04:00 Fake it Till You Make It 00:07:00 Preparation On The Day 00:05:00 Working On Them 104 People Don't Care How much you know until they know how much you care 00:04:00 They Really Are Naked 00:03:00 Sing The Right Song 00:06:00 Know Your Venue 00:04:00 Public Speaking - Why Do It? 00:04:00 Conclusion Hello and Goodbye 00:02:00 Goodbye HD Final Online 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Agile Project Management Project Management Training Managerial Skills For Managers Corporate Leadership Situational Leadership Training Managerial Skills For Managers Emergency Management and Planning Master In Time and Workload Management Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System 2 How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum HR Management Masterclass Recruitment Consultant Masterclass Payroll Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Structures Designing a Performance Management System 2 How to Manage Conflict in Teams Master In Time and Workload Management Problem Solving and Decision Making Supervisor Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Managerial Skills For Managers Corporate Leadership Project Management Training Situational Leadership Training Leadership - Team Leader Skills Emergency Management and Planning Time Management Training Delegation Skills For Supervisors Obtain Your Certificate Order Your Certificate of Achievement 00:00:00