Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.
Overview Public Private Partnerships (PPPs) are arrangements typified by joined-up working between the public and private sectors. In the broadest sense, PPPs can cover all types of collaboration across the interface between the public and the private sector to deliver services. This course will equip participants with a basic understanding of PPPs and why they are needed. It will walk delegates through a typical PPP process, from the identification of potential PPP projects to risk appraisal, tendering, and implementation.
Overview The valuation of corporates is a fundamental skill required of a wide range of finance professionals including equity analysts, strategists, corporate finance executives, fund managers, PE/VC executives, and general bankers. The recent volatility of corporate valuations, combined with the emergence of new sectors, makes understanding the theory and practice of valuation essential. This practical course is taught using inter-active sessions that comprise lectures followed by short, practical, and interactive case studies and exercises to reinforce the concepts covered in each teaching session. Emphasis is placed on delegates gaining hands-on experience with various valuation techniques.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview Digital technologies dramatically reshape your business. Almost all business, companies are trying to pursue significant changes to gain the beneficial effects of this new technological development and some are working hard to attain the benefit of this trend to survive. This has opened new economic opportunities which are progressively opening for organisations that need to reshape. The course will help to gain the knowledge to boost skills and to comprehend the procedures that are obligatory to communicate with clients in new ways and govern the rebellion of the media landscape. It will deliver the delegate's practises and procedures that will explain to them to cope with digital transformation, from organisational change to integrating new competencies. Participants will also learn the methods of developing a marketing strategy and managing a digital marketing Project.
Overview This course is designed to gain advanced sales techniques through traditional and modern selling techniques. It will help train the participants for a wide range of sale environments in diverse sectors. With the increase in neck-to-neck competition sales have become a major factor and a lot of new philosophies and modern techniques including new sales methodology has been introduced in the sales industry. As a salesperson who is directly involved in sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill. The course is designed with a lot of practical exercises, and modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing what they learned.
C++ training course description A hands on introduction to programming in the C++ language. The course concentrates on aspects that will be new to experienced C programmers and so is not suitable for those without C knowledge. What will you learn Write C++ programs Debug C++ programs. Examine existing code and determine its function. Use classes, function overloading, operator overloading, inheritance and virtual functions within C++ programs. C++ training course details Who will benefit: Programmers needing to write C++ code. Programmers needing to maintain C++ code. Prerequisites: C programming foundation. Duration 5 days C++ training course contents The origins of C++ C++ as a better C, C++ and Object Oriented Programming, encapsulation, polymorphism, inheritance. C++ standards. Getting started Simple C++ programs. Classes Basics, constructor and destructor functions, member and friend functions. Using objects. Default, copy and conversion constructors. A better C Arrays, pointers and references, new and delete. Improved safety with smart pointers, Resource Acquisition in Initialization (RAII). Functions in C++ Function overloading, default arguments, inline functions, Lambda functions. Templates Template classes and functions. Standard Library Containers, Iterators, algorithms, function objects. Operator overloading Basics, binary operators, the this pointer, relational operators, unary operators. Members versus friends. Inheritance Base class access control, protected members, multiple inheritance, virtual base classes. More I/O Manipulators, customising inserters, extractors. File I/O. Virtual functions Pointers to derived classes, run time polymorphism. Exception handling Throwing errors, trying code and catching errors.
Java training course description A comprehensive introduction of the Java language and environment. It is important to note that the course will assume that the delegates are already familiar with the C language as this enables more advanced features of the Java language to be covered in the course. The course will also give an overview of areas related to programming in Java. What will you learn Describe the Java architecture. Write Java applets and applications. Debug Java programs. Examine existing code and determine its function. Use multimedia extensions, the awt, multithreading, exceptions within Java Java training course details Who will benefit: Those wishing to program in Java. Prerequisites: Complete C programming Duration 5 days Java training course contents Review of UNIX fundamentals What is Java? What Java is, history of Java, reasons for success. The Java Virtual Machine, Bytecodes, getting up and running with Java, Java resources. Simple Java applications. C features in Java Java data structures, Java flow control, differences from C, arrays, strings and packages. OO features in Java Java classes and objects, inheritance, overloading, packages. Differences from C++. Java applets Applications vs. applets, HTML, the applet tag, applet methods, life cycle, testing and debugging. Multimedia applets Images, sounds, fonts, colours and animation. Java products The JDK in detail, other development environments. Javabeans and JDBC overviews. Abstract Window Toolkit JFC and Swing versus AWT. Event handling (JDK 1.1), GUIs, panels, buttons, lists, scrollbars, text areas, frames⦠Exception handling and multithreading Handling exceptions. Starting, pausing, stopping threads, producers, consumers, monitoring. More standard classes Java file I/O, Streams, The system class. The networking model, java.net classes. Security and Java Types of attack, the security manager, craplets, securing the network. Integrating legacy code with Java
Advanced C++ training course description The course will give a broad overview of the C++ Programming language, focusing on modern C++, up to C++17. This course will cover the use of the Standard Library, including containers, iterator, function objects and algorithms. From the perspective of application development, a number of design patterns will be considered. What will you learn Write C++ programs using the more esoteric language features. Utilise OO techniques to design C++ programs. Use the standard C++ library. Exploit advanced C++ techniques Advanced C++ training course details Who will benefit: Programmers needing to write C++ code. Programmers needing to maintain C++ code. Prerequisites: C++ programming foundation. Duration 5 days Advanced C++ training course contents Study of a string class Create a string class as a means to investigate many issues, involving the use of operator overloading and including overloading new and delete. Creation of the class will also require consideration of 'const correctness'. Exception handling Consider the issues involved in exception handling including the concept of exception safety. Templates Review definition of template functions, including template parameter type deduction. Introduction to template metaprogramming. Newer features including template template parameters and variadic templates. Creation of template classes. Design patterns Introduction to Design Patterns and consideration of a number of patterns, such as, factory method, builder, singleton and adapter. The standard C++ library (STL) Standard Library features, such as, Containers, Iterator, Function Objects and Algorithms. Introduction to Lambda expressions. C++ and performance The writing of code throughout the course will be oriented towards performant code, including use of R Value references and 'move' semantics. Pointers The use of pointers will be considered throughout the course. Smart pointers will be considered to improve program safety and help avoid the use of 'raw' pointers. Threading This section will consider the creation of threads and synchronisation issues. A number of synchronisation primitives will be considered. Async and the use of Atomic will also be considered. New ANSI C++ features Summarising some of the newer features to be considered are: Auto, Lambdas expression, smart pointers, variadic templates and folds, R Value references and tuple together with structured binding.