This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
WiFi demystified training course description A concise overview aimed at less technical staff requiring an overview of WiFi networks. The course covers the technologies at a high level allowing delegates to discuss WiFi networks with others recognising the buzzwords used. The course will also allow the delegates to recognise the issues involved in planning and installing WiFi networks as well as securing them. What will you learn Recognise the different WiFi technologies available. Describe the architecture of WiFi networks including the role of Access Points. Recognise the distance limitations of WiFi networks. Describe the buzzwords used in WiFi. Recognise the security issues of WiFi networks. WiFi demystified training course details Who will benefit: Anyone working with WiFi networks. Prerequisites: None. Duration 1 day WiFi demystified training course contents Introduction When to use wireless, when to use wired, WiFi technologies: 802.11, 802.11a, 802.11b, 802.11g, 802.11n, WiFi speeds and distances, comparison to other wireless technologies, 802.15 (Bluetooth), 802.16 (WiMax). Simple WiFi networks Network cards, Antennae, Access Points, WiFi routers. Enterprise WiFi networks SSIDs, Multiple WiFi networks, Repeaters, Wireless bridges, Controller based access points, Wireless switches, Power Over Ethernet. RF site surveys Steps and techniques, tools, analysing the feasibility of WiFi, range, performance, roaming. Security How safe are WiFi networks? Encryption, Authentication, WEP WPA WPA2. 802.1x, EAP, RADIUS.
The "Emergency Response for Care Homes" course is designed to provide care home staff with essential knowledge and skills to effectively respond to a wide range of emergency situations. This course aims to reinforce and update the participants' understanding of emergency protocols, procedures, and best practices, ensuring a safe and coordinated response in times of crisis.
Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.
Assertiveness & Personal Effectiveness - 1 day training course delivered in Nottingham To provide tools and techniques to enable delegates to evaluate and adjust their behaviours to appear more assertive in their discussions with others including colleagues, customers and other stakeholders.
ILM Level 2 Award in Leadership & Team Skills – 4 day Accredited training course delivered in Nottingham This course is suitable for both established team leaders and those who find themselves newly promoted into a team leader role and is designed to help navigate the issues related to managing and co-ordinating the work of small teams. It covers all of the core elements required to build confidence when managing others including how to set and manage goals for individuals and teams, communicate effectively, give timely feedback in the right way and create conditions for productive working.
ILM Level 2 Award in Customer Care – 4 day Accredited training course delivered in Nottingham A nationally recognised qualification taught across 4 x 1 day deliveries approximately 3 weeks apart. The course is specifically tailored for individuals whose job role requires direct customer interface, and where influencing and meeting the needs of customers is particularly important. The course brings tangible benefits to the participants and to their organisation through applying concepts taught at each stage of the course directly to the work environment, and providing opportunities to compare best practice methods and techniques with current practices.
Time Management - 1 day training course delivered in Nottingham This course examines how time is used at work and identifies good practice to get your role under control! It helps delegates to identify “lost” time at work and to plan and prioritise tasks to make best use of time and enhance productivity.
Essential DHCP training course description Almost all businesses use DHCP. This course builds on delegates existing IP knowledge and focuses on IP Address management using DHCP. Also covered is the role of DHCP in plug and play environments. What will you learn Explain how DHCP works. Configure DHCP servers. Troubleshoot DHCP. Essential DHCP training course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 1 day Essential DHCP training course contents Introduction What is DHCP?, IP configuration: Address, mask, default gateway, DNS. History of DHCP: RARP, BOOTP. Hands on Client configuration, releasing and renewing. DHCP servers Installation. Base configuration: Scope. Lease period. DHCP options. Hands on Server setup, Impact of lease times. Server monitoring. How DHCP works Client states. Obtaining, renewing leases. DHCP messages: DISCOVER, OFFER, REQUEST, NAK, ACK, DECLINE, RELEASE, INFORM. Hands on Troubleshooting DHCP using Wireshark. DHCP architecture DHCP relay agents. Server platforms, resilience, DHCP fail over, split scopes. Dynamic DNS and DHCP. Hands on DDNS, routers, Troubleshooting.
Problem Solving in the Workplace -1 day training course delivered in Nottingham The course is for any manager or staff member who is required, within the course of their work to think creatively to bring about improvements and overcome obstacles within their job role. To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options towards solving problems within their work place.