2274 Decision Making courses delivered Online

Recent statistics indicate a growing demand for skilled professionals in Animal Science, Agricultural Science & Animal Care. With advancements in these fields, there's an increased emphasis on holistic approaches towards animal welfare, sustainable agricultural practices, and comprehensive care protocols. This Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma course encapsulates a comprehensive curriculum designed to equip learners with essential knowledge and expertise in these domains. In recent updates, the importance of animal welfare and sustainable agricultural practices has garnered significant attention globally. As societies become more conscious of environmental impact and animal rights, professionals proficient in Animal Science, Agricultural Science & Animal Care are becoming invaluable assets in various sectors. This Animal Science, Agricultural Science & Animal Care bundle course not only provides theoretical insights but also offers practical strategies for effective career development and personal growth within these industries. QLS Endorsed Courses: Course 01: Diploma in Animal Science at QLS Level 5 Course 02: Diploma in Animal Care at QLS Level 5 Course 03: Diploma in Agricultural Science at QLS Level 5 CPD QS Accredited Courses: Course 04: Animal Nutrition Course 05: Wildlife Rescue and Rehabilitation Course 06: Veterinary Nursing Level 3 Course 07: Introduction to Dog Breeds and Basic Anatomy Course 08: Ornithology Course 09: Equine Psychology Course 10: Canine Communication Course 11: Pet First Aid Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Animal Science, Agricultural Science & Animal Care bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma. Learning Outcomes: Upon completion of Animal Science, Agricultural Science & Animal Care bundle course, learners will be able to: Demonstrate advanced understanding of Animal Science, Agricultural Science & Animal Care principles. Apply theoretical knowledge in practical scenarios related to animal nutrition, wildlife rehabilitation, and veterinary nursing through Animal Science, Agricultural Science & Animal Care course. Analyze and assess various aspects of animal behavior, including canine communication and equine psychology. Utilize critical thinking and decision-making skills in addressing complex challenges within the field of Animal Science, Agricultural Science & Animal Care. Develop networking abilities and presentation skills essential for professional success in Animal Science, Agricultural Science & Animal Care industries. Create effective career development plans and enhance employability through CV writing and job searching techniques. This comprehensive Animal Science, Agricultural Science & Animal Care bundle integrates QLS endorsed diplomas in Animal Science, Agricultural Science & Animal Care with CPD QS accredited courses, providing learners with a multifaceted understanding of the subject matter. Modules cover a wide array of topics, including animal nutrition, wildlife rescue, veterinary nursing, dog breeds, and public speaking. Each module is meticulously crafted to deliver theoretical insights and practical strategies relevant to contemporary industry demands. By delving into the intricacies of animal behavior, nutrition, and healthcare, learners gain a profound understanding of the interconnectedness between agriculture, animal welfare, and environmental sustainability. Additionally, guided courses on career development, networking, and presentation skills empower individuals to navigate the professional landscape with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Animal Science, Agricultural Science & Animal Care bundle course is suitable for: Individuals aspiring to pursue careers in Animal Science, Agricultural Science & Animal Care. Professionals seeking to enhance their knowledge and skills in Animal Science, Agricultural Science & Animal Care -related industries. Students interested in holistic approaches to animal welfare and sustainable agricultural practices. Anyone passionate about Animal Science, Agricultural Science & Animal Care by understanding and contributing to the well-being of animals and the environment. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of Animal Science, Agricultural Science & Animal Care course, learners can explore various career opportunities, including: Animal nutritionist Wildlife rehabilitator Veterinary nurse Agricultural scientist Animal welfare officer Animal behaviourist Environmental conservationist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent studies show a surge in demand for professionals skilled in Biomedical Science, Forensic Science & Lab Technician roles, reflecting the increasing significance of these fields in modern healthcare and criminal justice systems. Our Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma bundle offers a unique opportunity to delve into these domains, equipping learners with essential knowledge and expertise. With a blend of QLS endorsed diplomas and CPD QS accredited courses, this Biomedical Science, Forensic Science & Lab Technician bundle caters to aspiring professionals seeking to enhance their understanding and advance their careers in Biomedical Science, Forensic Science & Lab Technician domains. Delving into the intricacies of Biomedical Science, Forensic Science & Lab Technician roles, this Biomedical Science, Forensic Science & Lab Technician bundle provides learners with a holistic understanding of key concepts and methodologies. Through a combination of theoretical insights and practical applications, participants gain invaluable insights into various aspects of these dynamic fields. From exploring the complexities of DNA analysis to mastering infection control protocols, each course of Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma is meticulously designed to empower learners with essential skills and knowledge. QLS Endorsed Courses: Course 01: Certificate in Biomedical Science at QLS Level 3 Course 02: Diploma in Forensic Science & Analysis at QLS Level 5 Course 03: Diploma in Lab Technician at QLS Level 5 CPD QS Accredited Courses: Course 04: Diploma In Microbiology Course 05: Biomedical Science Course 06: Basic Biology Course 07: DNA and Genealogy Course 08: Genetics Course 09: Personal Hygiene Course 10: Infection Control Course 11: PPE Legislation and Compliance Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma. Learning Outcomes: By completing this Biomedical Science, Forensic Science & Lab Technician bundle, learners will: Develop a comprehensive understanding of Biomedical Science, Forensic Science & Lab Technician principles. Acquire proficiency in techniques essential for DNA analysis, microbiology, and genetics. Enhance their knowledge of personal hygiene, infection control, and PPE compliance. Master critical thinking and decision-making skills relevant to scientific and professional contexts. Gain expertise in networking, CV writing, and public speaking for personal and career advancement. Develop a robust career development plan tailored to their aspirations and goals. This Biomedical Science, Forensic Science & Lab Technician bundle offers a structured curriculum encompassing fundamental principles and advanced concepts in Biomedical Science, Forensic Science & Lab Technician domains. Learners embark on a journey through the intricate workings of biological systems, understanding the mechanisms underlying diseases, forensic investigations, and laboratory procedures. Modules delve into the nuances of microbiology, genetics, and DNA analysis, providing a comprehensive overview of the methodologies and techniques employed in scientific inquiry. Through engaging lectures and interactive learning materials, participants gain insights into the interdisciplinary nature of Biomedical Science, Forensic Science & Lab Technician roles. From exploring the role of genetics in disease susceptibility to deciphering DNA profiles for forensic identification, each module contributes to a holistic understanding of these dynamic fields. Emphasis is placed on theoretical foundations, enabling learners to grasp complex concepts and apply them effectively in real-world scenarios. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in Biomedical Science, Forensic Science & Lab Technician domains. Professionals seeking to enhance their knowledge and skills in relevant areas. Students interested in exploring diverse aspects of scientific investigation and analysis. Those looking to advance their careers in Biomedical Science, Forensic Science & Lab Technician roles. Anyone keen on developing a comprehensive understanding of DNA analysis, genetics, and microbiology. Individuals interested in personal development and career advancement opportunities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of this Biomedical Science, Forensic Science & Lab Technician bundle, learners can pursue various career paths, including: Biomedical Scientist Forensic Scientist Lab Technician DNA Analyst Microbiologist Healthcare Professional Research Scientist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Recent statistics highlight the critical importance of mental health professionals in today's society. With a significant increase in the prevalence of mental health issues, depression, and the complexities surrounding child psychology, the demand for qualified professionals in these areas has never been higher. Our Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma bundle course, focusing on "Mental Health, Depression, & Child Psychology", is designed to equip learners with the theoretical knowledge and insights necessary to address these pressing issues. This unique bundle includes QLS Endorsed Courses and CPD QS Accredited Courses, alongside valuable modules on personal development and career growth, making it a pivotal step for those looking to enhance their understanding and impact in the field of mental health. QLS Endorsed Courses: Course 01: Award in Depression Counselling at QLS Level 2 Course 02: Diploma in Mental Health Counselling at QLS Level 5 Course 03: Diploma in Child Psychology at QLS Level 7 CPD QS Accredited Courses: Course 04: Mental Health and Psychiatry Training - Online Course 05: Mental Health with Positive Psychology Course 06: Food, Fitness & Mental Health Course 07: Mental Freedom: Freedom From Pain Course 08: Food, Fitness & Mental Health Course 09: Child and Adolescent Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Self-Help Psychology: Mental Freedom Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma. Learning Outcomes Understand the fundamental principles underlying depression counselling, mental health counselling, and child psychology. Gain insights into the latest research and theoretical models in mental health, depression, and child psychology. Develop an understanding of the psychological aspects of mental health issues and how they impact individuals across different life stages. Learn strategies for promoting mental health and wellbeing through positive psychology, nutrition, fitness, and biohacking. Acquire knowledge on how to support children and adolescents facing mental health challenges. Enhance personal development skills such as CV writing, job searching, networking, public speaking, decision-making, and critical thinking. This course bundle is a comprehensive exploration of "Mental Health, Depression, & Child Psychology", crafted to provide a deep theoretical understanding of these crucial areas. The curriculum is designed to offer learners an in-depth look into the complexities of mental health, the nuances of depression counselling, and the intricacies of child psychology. Through a series of QLS Endorsed and CPD QS Accredited courses, participants will explore various aspects of mental health and psychiatry, understand the role of food, fitness, and lifestyle in mental wellbeing, and delve into the specifics of child and adolescent mental health. Additionally, this bundle includes modules aimed at personal development and career growth, focusing on essential skills such as career planning, CV writing, networking, and public speaking. This holistic approach ensures that learners not only gain theoretical knowledge but also develop skills critical for personal and professional success. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in starting or advancing their career in the fields of mental health, counselling, or psychology. Educators and teachers looking to understand the mental health needs of children and adolescents. Healthcare professionals wishing to expand their knowledge in mental health and depression counselling. Parents and guardians seeking to better understand child psychology and support the mental health of their children. Career changers interested in the field of mental health and seeking foundational knowledge. Professionals in any field looking to enhance their understanding of mental health for personal development or to support colleagues and employees. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Certified Depression Counsellor Mental Health Counsellor Child Psychologist Wellness Coach focusing on mental health and lifestyle Mental Health and Wellbeing Advisor in educational settings HR Professional with a focus on employee mental health Public Speaker and Educator on Mental Health Awareness Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

In a rapidly evolving global economy, the demand for skilled professionals in logistic management, import/export, and business development has skyrocketed. Recent statistics reveal that businesses worldwide are increasingly seeking individuals who possess comprehensive knowledge and understanding of global trade mechanisms, efficient logistic strategies, and dynamic business development techniques. Our Logistic Management, Import/Export & Business Development at QLS Endorsed Diploma bundle is meticulously designed to meet this growing demand, offering a comprehensive curriculum that covers the core aspects of logistic management, import/export, and business development. This logistic management, import/export, and business development bundle combines technical prowess with personal development, ensuring learners not only gain the requisite theoretical knowledge in logistic management, import/export, and business development but also enhance their career growth through guided courses focused on personal development. With a curriculum that encompasses CPD QS Accredited courses in product management, warehouse operations, purchasing, procurement, and more, learners are equipped with the knowledge needed to excel in the modern business landscape. QLS Endorsed Courses: Course 01: Diploma in Import/Export at QLS Level 4 Course 02: Diploma in Logistic Management at QLS Level 5 Course 03: Advanced Diploma in Business Development at QLS Level 7 CPD QS Accredited Courses: Course 04: Product Management Course 05: Warehouse Operative Course 06: Certificate in Purchasing and Procurement Course 07: Supply Chain Management Course 08: Store Assistant Course 09: Inventory Management Course 10: Merchandising Course 11: Commercial Management Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Logistic Management, Import/Export & Business Development at QLS Endorsed Diploma. Learning Outcomes Comprehensive understanding of global trade logistics, including import/export regulations and strategies. Advanced knowledge of logistic management processes and their application in improving operational efficiency. Insight into effective business development strategies to foster growth and competitive advantage. Skills in product management, supply chain management, and procurement to enhance business operations. Proficiency in career development strategies, including CV writing, job searching, networking, and public speaking. Mastery of decision making and critical thinking skills to navigate complex business scenarios. Our logistic management, import/export, and business development course bundle offers a deep dive into the essentials of logistic management, import/export operations, and strategic business development. The curriculum is crafted to provide a solid foundation in the theoretical aspects of global trade, including the nuances of international regulations, logistics planning, and the execution of effective trade strategies. In logistic management, learners will explore cutting-edge methodologies to streamline operations, enhance efficiency, and reduce costs, preparing them for the challenges of managing logistics in a global context. The import/export and business development segments of the logistic management, import/export, and business development bundle are designed to equip learners with the knowledge to identify market opportunities, develop strategic partnerships, and navigate the complexities of international trade. Furthermore, the inclusion of CPD QS Accredited courses in areas such as supply chain management and procurement complements the core curriculum, offering a rounded perspective on the factors that influence business success. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to advance their careers in logistic management, import/export, and business development. Professionals seeking to deepen their understanding of global trade and operational logistics. Entrepreneurs looking to expand their businesses into international markets. Graduates aiming to enhance their employability in the field of international trade and logistics. Managers and supervisors requiring a comprehensive knowledge base in supply chain management and procurement. Career changers interested in exploring the dynamic sectors of logistic management, import/export, and business development. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Logistics Manager Import/Export Compliance Officer Business Development Manager Supply Chain Coordinator Purchasing Manager Trade Analyst Entrepreneur Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Give a compliment to your career and take it to the next level. This Witness Investigation will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Witness Investigation will help you keep ahead of the pack. The Witness Investigation incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Witness Investigation will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Witness Investigation, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Witness Investigation course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Witness Investigation Bundle Consists of the following Premium courses: Course 01: Witness Investigation Course 02: Emotional Intelligence and Human Behaviour Course 03: Interrogations And Confessions Psychology Course 04: Criminal Intelligence Training Course 05: Forensic Scientist & Crime Investigator Level 3 Course 06: Accident Investigation Course 07: Ethical Hacking Course 08: Human Rights Course 09: Domestic Violence and Abuse Awareness - Level 2 Course 10: Decision Making and Critical Thinking Course 11: First Aid at Work As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Witness Investigation to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Witness Investigation: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) Curriculum of Witness Investigation Bundle Course 01: Witness Investigation Introduction Research Methods in Forensic Psychology Theories of Offending Personal Attributes of Offenders Forensic Psychology in Police Investigations Forensic Psychology in the Courtroom Forensic Psychology in Practice Course 02: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 03: Interrogations And Confessions Psychology Module 01: The English Law on Confessions Module 02: Interrogation in Britain Module 03: The Royal Commission Research: Persons at Risk amid Police Custody Module 04: Identifying 'Oppressive' Police Interviewing Tactics in Britain Module 05: Theories of Reason of Confession by Suspects Module 06: The Psychological Assessment of False Confession Module 07: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Course 04: Criminal Intelligence Training Module 01: Introduction to Intelligence Analysis Module 02: Criminal Intelligence Analysis Module 03: Criminal Intelligence Analyst - Skills and Competencies Module 04: Understanding Criminal Psychology Module 05: Research Methods in Crime Analysis Module 06: Decision Making in Criminal Intelligence Analysis Module 07: Intelligence-Led Policing Module 08: Counterterrorism and Criminal Intelligence Analysis Module 09: Technology in Criminal Intelligence Analysis Module 10: The Criminal Justice System in England and Wales Course 05: Forensic Scientist & Crime Investigator Level 3 Module 1: Forensic Science: The History and Organisation Module 2: Crime Scene Investigation Module 3: Collecting and Packaging Physical Evidence Module 4: Fingerprints: Your Personal Signature Module 5: Bloodstain Analysis Module 6: DNA Analysis Module 7: Drug Analysis Module 8: Firearms Examination Module 9: Questioned Documents: Handwriting And Forgery Examinat Module 10: Digital Evidence Module 11: Forensic Psychology: Delving into the Criminal Mind Course 06: Accident Investigation Module 01: Understanding the Investigation Module 02: Why Investigate? Module 03: Accident Investigation Procedure Module 04: Documenting The Accident Scene Module 05: Conducting Effective Interviews Module 06: Investigation and Cause Analysis Module 07: Developing Solutions Module 08: Report Documentation and Communication Course 07: Ethical Hacking Introduction to Ethical Hacking Reconnaissance - Surveying the Attack Surface Scanning and Enumeration - Getting Down to Business Network Presence Attacking Web Hacking Social Engineering - Hacking Humans Course 08: Human Rights Module 1: Basic Concept of Freedom and Human Rights Module 2: Classification of Human Rights Module 3: Women's and Children's Right Module 4: Various Aspects of Freedom Module 5: Various International Human Rights Organisations Course 09: Domestic Violence and Abuse Awareness - Level 2 Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course 10: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker Module 06: What Are the Critical Thinking Steps? Module 07: Critical Thinking Strategies Module 08: Problem-Solving Through Critical Thinking Module 09: Decision Making with Critical Thinking Course 11: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Witness Investigation bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Witness Investigation is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Free Level 3 QLS Endorsed Certificate | CPD Accredited | Installment Payment | 120 CPD Points | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

SARs Investigations: Practice like a Professional Designed to either complement Managing SARS Investigations Best Practice Guide or as standalone learning, this unique course will put you in the centre of an investigative scenario, providing you with direct practical experience. You will have the opportunity to explore the key elements of investigating an internal report or alert and to use the skills and techniques required including analysis, decision making and articulating suspicions. Fundamentals- demonstrate a solid understanding of SARs and be able to describe the internal investigations that can lead to the filing of a report. Identify- the circumstances that led to the filing of an internal SAR in the scenario. Confidence- conduct an effective and robust investigation into reported suspicious activity, applying judgement and critically assessing the information available in order to make the correct decisions. This course and its contents, are in no way intended to constitute legal advice in the writing or submission of Suspicious Activity Reports. What do our customers say? "Superb. Really enjoyed doing this short course. An immersive and thought-provoking experience that puts you totally into the Nominated Officer seat!" Kier Hayes VISA

A step-by-step guide that walks you through the fundamentals of Python programming followed using Python libraries to create random forest from scratch. A comprehensive course designed for both beginners with some programming experience or even those who know nothing about ML and random forest!