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2317 Decision Making courses in Middlewich delivered Online

Sports First Aid, Sports Coaching & Nutrition QLS Endorsed Diploma

By Compliance Central

Recent statistics show that the demand for professionals skilled in Sports First Aid, Sports Coaching, and Nutrition is on the rise. With an increasing awareness of health and fitness, individuals are seeking expertise in these areas to excel in their careers. Our Sports First Aid, Sports Coaching & Nutrition QLS Endorsed Diploma bundle brings together a range of QLS Endorsed and CPD QS Accredited courses to equip learners with the knowledge and understanding necessary to thrive in this dynamic field. In today's fast-paced world, where physical activity is encouraged for holistic well-being, the significance of Sports First Aid, Sports Coaching, and Nutrition cannot be overstated. As per recent surveys, over 70% of sports enthusiasts prioritize access to reliable guidance on these subjects to enhance their performance and prevent injuries. This Sports First Aid, Sports Coaching & Nutrition bundle caters to this growing need by providing a diverse curriculum tailored to meet industry demands. QLS Endorsed Courses: Course 01: Certificate in Nutrition & Weight Loss Management at QLS Level 3 Course 02: Diploma in Sports Coaching at QLS Level 5 Course 03: Diploma in Sports First Aid at QLS Level 5 CPD QS Accredited Courses: Course 04: Sports Medicine Fundamentals Course 05: Sports Injuries Course 06: Brain - Injuries & Concussion Course 07: Sports Therapy Course 08: Advanced Reflexology Course 09: Pain Management Course 10: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Course 11: Nutrition and Hydration Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Sports First Aid, Sports Coaching & Nutrition QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Sports First Aid, Sports Coaching & Nutrition bundle course, participants will: Gain a deep understanding of Sports First Aid principles and practices. Master the art of Sports Coaching at an advanced level. Acquire essential knowledge in Nutrition and Weight Loss Management specific to sports. Explore fundamentals of Sports Medicine and Sports Injuries for comprehensive care. Develop critical thinking skills through Sports First Aid, Sports Coaching & Nutrition courses on Brain Injuries, Concussion, and Decision Making. Enhance personal development with modules focusing on career advancement, networking, and public speaking acrossSports First Aid, Sports Coaching & Nutrition. In this Sports First Aid, Sports Coaching & Nutrition course bundle, participants embark on a journey of comprehensive learning, starting with a focus on nutrition and weight loss management tailored specifically for sports contexts. Learners gain insights into the intricate relationship between dietary choices, metabolism, and athletic performance. Through detailed modules, they explore the nuances of nutrient requirements for different sports, understanding how to optimize diets to fuel performance, aid recovery, and achieve weight management goals effectively. Moving forward, the Sports First Aid, Sports Coaching & Nutrition course delves into the realm of sports coaching, equipping learners with advanced skills and techniques essential for guiding athletes to peak performance. Participants engage with cutting-edge theories and methodologies, learning how to develop training programmes, analyze performance data, and foster a positive coaching environment conducive to growth and success. Additionally, they gain a comprehensive understanding of sports first aid principles and practices, equipping them with the knowledge to respond swiftly and effectively to injuries and emergencies in sports settings. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sports First Aid, Sports Coaching & Nutrition course is perfect for: Sports enthusiasts aiming to deepen their understanding of sports coaching and first aid. Professionals seeking to enhance their career prospects in sports management and coaching. Individuals interested in pursuing a career in sports nutrition or allied healthcare fields. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment Career path Upon completion of Sports First Aid, Sports Coaching & Nutrition course, learners can explore various career paths including: Sports Coach Nutritionist or Dietitian Sports Therapist Fitness Instructor Sports Medicine Specialist Health Educator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Sports First Aid, Sports Coaching & Nutrition QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma

By Compliance Central

In light of recent global regulatory shifts and the ever-growing need for organisations to maintain compliance and mitigate risks effectively, our comprehensive bundle "Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma" offers a strategic blend of theoretical knowledge and practical insights. As per recent statistics, the demand for professionals adept in compliance, risk management, GDPR, and AML has surged by 25% in the last year alone, underscoring the critical importance of these competencies in today's corporate landscape. This Compliance, Risk Management, GDPR & AML bundle equips learners with essential competencies across multiple dimensions. From navigating the intricacies of GDPR compliance to mastering the complexities of Anti-Money Laundering regulations, participants delve deep into the regulatory frameworks governing contemporary business operations. Furthermore, the inclusion of personal development courses ensures holistic growth, empowering learners to enhance their networking skills, refine decision-making abilities, and craft compelling career trajectories. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in GDPR Training at QLS Level 3 Course 02: Diploma in AML Compliance Manager Training at QLS Level 4 Course 03: Diploma in Compliance Audit & Risk Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Compliance Management Course 05: Business Compliance Officer Course 06: Anti-Money Laundering (AML) Training Course 07: KYC Course 08: Corporate Risk And Crisis Management - Online Course Course 09: Internal audit skills Course 10: Business Law Course 11: Finance: Financial Risk Management Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Compliance, Risk Management, GDPR & AML bundle course, participants will be able to: Demonstrate a comprehensive understanding of GDPR principles and their practical implications in organisational settings. Implement robust AML compliance measures, aligning with industry best practices and regulatory standards. Conduct effective compliance audits and risk assessments to safeguard organisational interests. Cultivate essential personal development skills such as public speaking, networking, and critical thinking. Develop and execute career advancement strategies informed by industry insights and professional expertise. Navigate legal and financial complexities with confidence, ensuring compliance and risk mitigation in diverse business scenarios. This comprehensive Compliance, Risk Management, GDPR & AML bundle delves into the intricate world of compliance, risk management, GDPR, and AML through a meticulously curated selection of modules. Participants begin by exploring the foundational principles of GDPR, gaining insights into data protection regulations and strategies for ensuring compliance within organisations. Moving forward, the curriculum delves into the realm of Anti-Money Laundering (AML), equipping learners with the tools and knowledge needed to detect and prevent illicit financial activities effectively. Moreover, the inclusion of modules on compliance audits and risk management provides learners with a holistic understanding of the regulatory landscape, enabling them to navigate complex compliance challenges with confidence. Additionally, learners have the opportunity to hone their personal development skills through guided courses focused on career advancement. From mastering the art of public speaking to refining networking abilities and sharpening critical thinking skills, participants emerge from this Compliance, Risk Management, GDPR & AML bundle equipped not only with technical expertise but also with the personal attributes essential for success in the dynamic field of compliance and risk management. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to enhance their expertise in compliance, risk management, GDPR, and AML. Individuals seeking to expand their career opportunities in regulatory compliance roles. Business owners and managers aiming to fortify their organisations against regulatory risks. Recent graduates looking to enter the field of compliance and risk management. Legal and financial professionals keen on broadening their skill set in regulatory frameworks. Anyone interested in personal development and career growth within the compliance sector. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Compliance Officer Risk Manager AML Compliance Manager Data Protection Officer Compliance Auditor Legal Advisor in Compliance Regulatory Affairs Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Compliance, Risk Management, GDPR & AML QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma

By Compliance Central

Recent studies show a surge in demand for professionals skilled in Biomedical Science, Forensic Science & Lab Technician roles, reflecting the increasing significance of these fields in modern healthcare and criminal justice systems. Our Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma bundle offers a unique opportunity to delve into these domains, equipping learners with essential knowledge and expertise. With a blend of QLS endorsed diplomas and CPD QS accredited courses, this Biomedical Science, Forensic Science & Lab Technician bundle caters to aspiring professionals seeking to enhance their understanding and advance their careers in Biomedical Science, Forensic Science & Lab Technician domains. Delving into the intricacies of Biomedical Science, Forensic Science & Lab Technician roles, this Biomedical Science, Forensic Science & Lab Technician bundle provides learners with a holistic understanding of key concepts and methodologies. Through a combination of theoretical insights and practical applications, participants gain invaluable insights into various aspects of these dynamic fields. From exploring the complexities of DNA analysis to mastering infection control protocols, each course of Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma is meticulously designed to empower learners with essential skills and knowledge. QLS Endorsed Courses: Course 01: Certificate in Biomedical Science at QLS Level 3 Course 02: Diploma in Forensic Science & Analysis at QLS Level 5 Course 03: Diploma in Lab Technician at QLS Level 5 CPD QS Accredited Courses: Course 04: Diploma In Microbiology Course 05: Biomedical Science Course 06: Basic Biology Course 07: DNA and Genealogy Course 08: Genetics Course 09: Personal Hygiene Course 10: Infection Control Course 11: PPE Legislation and Compliance Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Biomedical Science, Forensic Science & Lab Technician QLS Endorsed Diploma. Learning Outcomes: By completing this Biomedical Science, Forensic Science & Lab Technician bundle, learners will: Develop a comprehensive understanding of Biomedical Science, Forensic Science & Lab Technician principles. Acquire proficiency in techniques essential for DNA analysis, microbiology, and genetics. Enhance their knowledge of personal hygiene, infection control, and PPE compliance. Master critical thinking and decision-making skills relevant to scientific and professional contexts. Gain expertise in networking, CV writing, and public speaking for personal and career advancement. Develop a robust career development plan tailored to their aspirations and goals. This Biomedical Science, Forensic Science & Lab Technician bundle offers a structured curriculum encompassing fundamental principles and advanced concepts in Biomedical Science, Forensic Science & Lab Technician domains. Learners embark on a journey through the intricate workings of biological systems, understanding the mechanisms underlying diseases, forensic investigations, and laboratory procedures. Modules delve into the nuances of microbiology, genetics, and DNA analysis, providing a comprehensive overview of the methodologies and techniques employed in scientific inquiry. Through engaging lectures and interactive learning materials, participants gain insights into the interdisciplinary nature of Biomedical Science, Forensic Science & Lab Technician roles. From exploring the role of genetics in disease susceptibility to deciphering DNA profiles for forensic identification, each module contributes to a holistic understanding of these dynamic fields. Emphasis is placed on theoretical foundations, enabling learners to grasp complex concepts and apply them effectively in real-world scenarios. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in Biomedical Science, Forensic Science & Lab Technician domains. Professionals seeking to enhance their knowledge and skills in relevant areas. Students interested in exploring diverse aspects of scientific investigation and analysis. Those looking to advance their careers in Biomedical Science, Forensic Science & Lab Technician roles. Anyone keen on developing a comprehensive understanding of DNA analysis, genetics, and microbiology. Individuals interested in personal development and career advancement opportunities. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of this Biomedical Science, Forensic Science & Lab Technician bundle, learners can pursue various career paths, including: Biomedical Scientist Forensic Scientist Lab Technician DNA Analyst Microbiologist Healthcare Professional Research Scientist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Biomedical Science, Forensic Science & Lab Technician  QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma

By Compliance Central

Recent statistics highlight the critical importance of mental health professionals in today's society. With a significant increase in the prevalence of mental health issues, depression, and the complexities surrounding child psychology, the demand for qualified professionals in these areas has never been higher. Our Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma bundle course, focusing on "Mental Health, Depression, & Child Psychology", is designed to equip learners with the theoretical knowledge and insights necessary to address these pressing issues. This unique bundle includes QLS Endorsed Courses and CPD QS Accredited Courses, alongside valuable modules on personal development and career growth, making it a pivotal step for those looking to enhance their understanding and impact in the field of mental health. QLS Endorsed Courses: Course 01: Award in Depression Counselling at QLS Level 2 Course 02: Diploma in Mental Health Counselling at QLS Level 5 Course 03: Diploma in Child Psychology at QLS Level 7 CPD QS Accredited Courses: Course 04: Mental Health and Psychiatry Training - Online Course 05: Mental Health with Positive Psychology Course 06: Food, Fitness & Mental Health Course 07: Mental Freedom: Freedom From Pain Course 08: Food, Fitness & Mental Health Course 09: Child and Adolescent Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Self-Help Psychology: Mental Freedom Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Counselling: Mental Health, Depression & Child Psychology at QLS Endorsed Diploma. Learning Outcomes Understand the fundamental principles underlying depression counselling, mental health counselling, and child psychology. Gain insights into the latest research and theoretical models in mental health, depression, and child psychology. Develop an understanding of the psychological aspects of mental health issues and how they impact individuals across different life stages. Learn strategies for promoting mental health and wellbeing through positive psychology, nutrition, fitness, and biohacking. Acquire knowledge on how to support children and adolescents facing mental health challenges. Enhance personal development skills such as CV writing, job searching, networking, public speaking, decision-making, and critical thinking. This course bundle is a comprehensive exploration of "Mental Health, Depression, & Child Psychology", crafted to provide a deep theoretical understanding of these crucial areas. The curriculum is designed to offer learners an in-depth look into the complexities of mental health, the nuances of depression counselling, and the intricacies of child psychology. Through a series of QLS Endorsed and CPD QS Accredited courses, participants will explore various aspects of mental health and psychiatry, understand the role of food, fitness, and lifestyle in mental wellbeing, and delve into the specifics of child and adolescent mental health. Additionally, this bundle includes modules aimed at personal development and career growth, focusing on essential skills such as career planning, CV writing, networking, and public speaking. This holistic approach ensures that learners not only gain theoretical knowledge but also develop skills critical for personal and professional success. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in starting or advancing their career in the fields of mental health, counselling, or psychology. Educators and teachers looking to understand the mental health needs of children and adolescents. Healthcare professionals wishing to expand their knowledge in mental health and depression counselling. Parents and guardians seeking to better understand child psychology and support the mental health of their children. Career changers interested in the field of mental health and seeking foundational knowledge. Professionals in any field looking to enhance their understanding of mental health for personal development or to support colleagues and employees. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Certified Depression Counsellor Mental Health Counsellor Child Psychologist Wellness Coach focusing on mental health and lifestyle Mental Health and Wellbeing Advisor in educational settings HR Professional with a focus on employee mental health Public Speaker and Educator on Mental Health Awareness Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Counselling: Mental Health, Depression & Child Psychology at  QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma

By Compliance Central

Recent statistics indicate a growing demand for skilled professionals in Animal Science, Agricultural Science & Animal Care. With advancements in these fields, there's an increased emphasis on holistic approaches towards animal welfare, sustainable agricultural practices, and comprehensive care protocols. This Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma course encapsulates a comprehensive curriculum designed to equip learners with essential knowledge and expertise in these domains. In recent updates, the importance of animal welfare and sustainable agricultural practices has garnered significant attention globally. As societies become more conscious of environmental impact and animal rights, professionals proficient in Animal Science, Agricultural Science & Animal Care are becoming invaluable assets in various sectors. This Animal Science, Agricultural Science & Animal Care bundle course not only provides theoretical insights but also offers practical strategies for effective career development and personal growth within these industries. QLS Endorsed Courses: Course 01: Diploma in Animal Science at QLS Level 5 Course 02: Diploma in Animal Care at QLS Level 5 Course 03: Diploma in Agricultural Science at QLS Level 5 CPD QS Accredited Courses: Course 04: Animal Nutrition Course 05: Wildlife Rescue and Rehabilitation Course 06: Veterinary Nursing Level 3 Course 07: Introduction to Dog Breeds and Basic Anatomy Course 08: Ornithology Course 09: Equine Psychology Course 10: Canine Communication Course 11: Pet First Aid Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Animal Science, Agricultural Science & Animal Care bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma. Learning Outcomes: Upon completion of Animal Science, Agricultural Science & Animal Care bundle course, learners will be able to: Demonstrate advanced understanding of Animal Science, Agricultural Science & Animal Care principles. Apply theoretical knowledge in practical scenarios related to animal nutrition, wildlife rehabilitation, and veterinary nursing through Animal Science, Agricultural Science & Animal Care course. Analyze and assess various aspects of animal behavior, including canine communication and equine psychology. Utilize critical thinking and decision-making skills in addressing complex challenges within the field of Animal Science, Agricultural Science & Animal Care. Develop networking abilities and presentation skills essential for professional success in Animal Science, Agricultural Science & Animal Care industries. Create effective career development plans and enhance employability through CV writing and job searching techniques. This comprehensive Animal Science, Agricultural Science & Animal Care bundle integrates QLS endorsed diplomas in Animal Science, Agricultural Science & Animal Care with CPD QS accredited courses, providing learners with a multifaceted understanding of the subject matter. Modules cover a wide array of topics, including animal nutrition, wildlife rescue, veterinary nursing, dog breeds, and public speaking. Each module is meticulously crafted to deliver theoretical insights and practical strategies relevant to contemporary industry demands. By delving into the intricacies of animal behavior, nutrition, and healthcare, learners gain a profound understanding of the interconnectedness between agriculture, animal welfare, and environmental sustainability. Additionally, guided courses on career development, networking, and presentation skills empower individuals to navigate the professional landscape with confidence and competence. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Animal Science, Agricultural Science & Animal Care bundle course is suitable for: Individuals aspiring to pursue careers in Animal Science, Agricultural Science & Animal Care. Professionals seeking to enhance their knowledge and skills in Animal Science, Agricultural Science & Animal Care -related industries. Students interested in holistic approaches to animal welfare and sustainable agricultural practices. Anyone passionate about Animal Science, Agricultural Science & Animal Care by understanding and contributing to the well-being of animals and the environment. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of Animal Science, Agricultural Science & Animal Care course, learners can explore various career opportunities, including: Animal nutritionist Wildlife rehabilitator Veterinary nurse Agricultural scientist Animal welfare officer Animal behaviourist Environmental conservationist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Animal Science, Agricultural Science & Animal Care QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Leadership and Team Management - QLS Endorsed

By Imperial Academy

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

Leadership and Team Management - QLS Endorsed
Delivered Online On Demand
£300

Machine Learning: Random Forest with Python from Scratch©

By Packt

A step-by-step guide that walks you through the fundamentals of Python programming followed using Python libraries to create random forest from scratch. A comprehensive course designed for both beginners with some programming experience or even those who know nothing about ML and random forest!

Machine Learning: Random Forest with Python from Scratch©
Delivered Online On Demand8 hours 20 minutes
£93.99

CRM, PR & Phone-Based Customer Service

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Customers are the true kings of the modern business world. They are the rulers, the controllers of the entire market. That's why a company's progress depends on how it handles its customer service and public relations. An astounding 80% of the total businesses in the UK now see customer service as the main arena where they compete. That's where this bundle comes in, offering top-notch service and helping you exceed customer expectations while making your business stand out from the crowd. From the fundamentals of Customer Relationship Management and Public Relations strategies to the nuances of Phone-based Customer Service and KYC protocols, this bundle offers a deep insight into Customer Service Excellence. It also includes specialised training in Hospitality, Service Helpdesk, and Technical support, along with personal development courses like Assertiveness, Conflict resolution, and Effective Communication Skills. Courses Included In this CRM Training Are: Course 01: Customer Relationship Management Course 02: PR: Public Relation Course 03: Phone-Based Customer Service Course 04: Know Your Customer (KYC) Course 05: Customer Service - Representative Course 06: Customer Service & Environment Course 07: Patient Customer Service Training Course 08: Customer Service Fraud Officer Course 09: Service Helpdesk & Technical Support Course 10: Call Centre Training Course 11: Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course 12: Assertiveness and Self Confidence Development Course 13: Win Customers Efficiently: Customer Service Diploma Course 14: Hotel Management with Hotel Receptionist and Hospitality Management Course 15: Professional Waiter Diploma Course 16: Receptionist Skills Course 17: Conflict Resolution Course 18: Decision-Making and Critical Thinking Training Course 19: Developing Interpersonal Skills Course Course 20: Effective Communication Skills Grab this amazing opportunity to gain a competitive edge in the customer service and PR sectors. Whether you're seeking to start a new career or enhance your current position, these skills are indispensable across various industries. Enrol now and take the first step towards building a better relationship with your customers by becoming a customer service and PR expert! Learning Outcomes of the CRM, PR & Phone-Based Customer Service Bundle: Master CRM strategies to enhance customer loyalty and retention. Develop effective PR skills for managing public perception and communication. Deliver exceptional phone-based customer service across industries. Understand and implement KYC procedures for customer verification. Enhance customer service skills specifically tailored for hospitality management. Improve interpersonal, decision-making, and critical thinking skills. Why Choose Our CRM, PR & Phone-Based Customer Service Bundle? Get a Free QLS Endorsed Certificate upon completion of the CRM bundle Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 02: PR: Public Relation Module 01: Introduction to Public Relations Module 02: Concepts of Public Relations Module 03: Management and Organisation of Public Relations Module 04: Public Relations Tactics and Research Module 05: Major Fields of Public Relations Practice Part I Module 06: Major Fields of Public Relations Practice Part II Module 07: Social Media and PR Module 08: Public Speaking Module 09: Power of Storytelling Module 10: Becoming an Influencer Module 11: Importance of Body Language Module 12: Implementing CSR Module 13: Performance Evaluation and Performance Reporting Module 14: Cross-Cultural Awareness Module 15: Cross-Cultural Communication Module 16: Corporate Cross-Cultural Awareness Module 17: Cultural Values Module 18: Working with and Managing a Culturally Diverse Team Module 19: Defamation Module 20: Crisis management Module 21: Media Regulatory Bodies Module 22: Ethics: Professionalism in Public Relations Module 23: Decision Making with Critical Thinking Course 03: Phone-Based Customer Service Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer service reps PR professionals Hospitality staff Call centre agents Anyone in service Requirements You will not need any prior background or expertise to enrol in this CRM bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Relationship Manager - £30,000 to £50,000 Public Relations Officer - £25,000 to £40,000 Call Centre Manager - £28,000 to £45,000 Patient Service Specialist - £20,000 to £35,000 Hotel Receptionist/Manager - £18,000 to £30,000 Customer Service Trainer - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Customer Relationship Management CPD Accredited Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

CRM, PR & Phone-Based Customer Service
Delivered Online On Demand5 days
£129

Practical Leadership Skills

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Practical Leadership Skills bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Practical Leadership Skills bundle will help you stay ahead of the pack. Throughout the Practical Leadership Skills programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Practical Leadership Skills course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Practical Leadership Skills Bundle Consists of the following Premium courses: Course 01: Leadership & Management Diploma Course 02: Diploma in Lean Leadership and Change Management Course 03: Motivation Skills Course 04: Delegation Skills Course 05: Giving and Receiving Feedback Course 06: People Management Skills Level 3 Course 07: Performance Management Course 08: Coaching Leaders for Success Course 09: Dealing With Difficult People Training Course Course 10: Decision Making and Critical Thinking Course 11: Decision Making and Critical Thinking Enrol now in Practical Leadership Skills to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Practical Leadership Skills expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership A Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Practical Leadership Skills bundle. Requirements This Practical Leadership Skills course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Leadership: Practical Leadership Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Practical Leadership Skills
Delivered Online On Demand
£53

Strategic Thinking: On-Demand

By IIL Europe Ltd

Strategic Thinking: On-Demand The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

Strategic Thinking: On-Demand
Delivered Online On Demand45 minutes
£850