The healthcare sector is not only about treatment and care—it’s a vast, structured system built on financial strategy, data governance, and operational efficiency. The Business of Health Care Course is designed for those interested in understanding the frameworks behind healthcare organisations, from how services are managed to how funding and research are coordinated. This course blends key aspects of healthcare business strategy, patient service, and data security, offering a modern outlook on how health and care providers function behind the scenes. Covering everything from GDPR and information governance to budgeting, insurance, and clinical research administration, this course presents a rounded view of healthcare as a business. Whether you're looking to move into healthcare management or simply want to better understand the systems that support care delivery, this course provides essential knowledge that connects healthcare operations with financial and organisational decision-making. It's a smart choice for those looking to gain insight into the business side of a complex and constantly evolving industry. This The Business of Health Care bundle contains the following courses : Course 01: Healthcare GDPR Course 02: Business and Management Course 03: Financial Management Course 04: Budgeting Course 05: Social Media for Health & Care Course 06: Health Science Course 07: Clinical Research Administration Fundamentals Course 08: Information Governance Course 09: Patient Customer Service Course 10: Health Economics and Health Technology Course 11: Insurance Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Here are brief descriptions for each course in the "The Business of Health Care" bundle: Healthcare GDPR : Gain a comprehensive understanding of the General Data Protection Regulations (GDPR) within the healthcare context. Learn how to navigate the legal framework, ensure compliance, and protect sensitive medical information. Business Management : Explore the fundamentals of strategic management in business, from corporate governance to building a brand. Discover how to formulate and implement effective strategies, evaluate performance, and foster strong customer relationships. Financial Management : Master the essentials of financial management, including budgeting, interpreting financial statements, and analyzing cash flow. Understand the international aspects of financial management for effective decision-making. Budgeting : Learn the intricacies of budgeting, from understanding its importance to the detailed process of creating and managing budgets effectively. Social Media for Health & Care : Discover the role of social media in healthcare communication, big data utilization, and participatory health. Explore strategies for leveraging social media platforms to promote health behavior change and engage with patients. Health Science : Delve into the core principles of health science, covering anatomy, physiology, epidemiology, and healthcare delivery systems. Enhance critical thinking skills and gain insights into public health challenges. Clinical Research Administration Fundamentals : Understand the fundamentals of clinical research administration, from trial design to data management and regulatory compliance. Explore the future trends shaping clinical research practices. Information Governance : Learn the essentials of information governance, including data protection, records management, and cybersecurity. Develop strategies to ensure privacy, confidentiality, and compliance with regulatory requirements. Patient Customer Service : Enhance your patient customer service skills with modules covering effective training, operative skills, and handling difficult situations. Learn to provide exceptional service and support within medical settings. Health Economics and Health Technology : Explore the intersection of health economics and technology assessment, evaluating economic implications and policy decisions. Understand the role of health insurance in shaping healthcare systems. Insurance : Gain insights into the insurance industry, from principles and types of insurance to underwriting processes and fraud prevention. Understand the dynamics of both personal and commercial insurance sectors. Learning Outcomes: Understand Healthcare GDPR compliance and its implications for businesses. Apply principles of Business Management to healthcare organisations effectively. Analyse Financial Management strategies within the healthcare sector proficiently. Develop proficient Budgeting skills tailored for healthcare institutions. Utilise Social Media for Health & Care promotion and engagement effectively. Comprehend Health Science principles and their application in healthcare management. Administer Clinical Research according to established regulations and guidelines. Accreditation All of our courses, including the The Business of Health Care Bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Financial Fraud Detection. Certification Once you've successfully completed your The Business of Health Care Bundle, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our The Business of Health Care certification have no expiry dates, although we recommend renewing them every 12 months. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking business management skills enhancement. Individuals aspiring for administrative roles within healthcare organisations. Graduates with a healthcare background interested in business aspects. Entrepreneurs aiming to establish healthcare-related ventures or startups. Managers in healthcare settings requiring broader business acumen. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Healthcare Administrator Health Service Manager Healthcare Finance Analyst Clinical Research Coordinator Health Information Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The demand for cybersecurity pros in the UK is at an all-time high. Start and grow your career in IT cybersecurity with our CompTIA bundle. A+ skillsets will help you show that you have the knowledge and expertise in the field. Employers hire individuals with expertise in higher salaried positions. So, become a proven problem solver by enrolling in our 14 Courses Exclusive Bundle. Our CompTIA bundle will start at system hardware, setting up and configuring a PC. Then you'll learn to demonstrate baseline security skills for IT support. Then master troubleshooting and problem-solving core service and support challenges while applying best practices for documentation, change management, and scripting. Furthermore, learn to support basic IT infrastructure and networking. Also, you'll be able to implement cybersecurity controls appropriate to help desk and technical support roles. So, master these essential skill sets and take a step ahead to secure your career in today's ever-growing industry. This CompTIA Bundle Consists of the following Premium courses: Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 02: CompTIA A+ (220-1001) Course 03: CompTIA A+ (220-1002) Course 04: CompTIA Network (N10-007) Course 05: CompTIA Security+ (SY0-401) New 2020 Course 06: CompTIA Security+ (SY0-601) Course 07: Cloud Computing / Cloud+ (CV0-002) Course 08: PenTest+ (Ethical Hacking) Course 09: CySA+ Cybersecurity Analyst (CS0-002) Course 10: Security Management Advanced Diploma Course 11: Learn Linux in 5 Days Course 12: Windows 10 Pro Complete Training Course 13: GDPR Data Protection Level 5 Course 14: Decision Making and Critical Thinking So enrol now in this CompTIA bundle to advance your career! Curriculum of the CompTIA Bundle Course 01: CompTIA IT Fundamentals ITF+ (FCO-U61) How People Use Computers System Hardware Device Ports and Peripherals Data Storage and Sharing Understanding Operating Systems Setting Up and Configuring a PC Setting Up and Configuring a Mobile Device Managing Files How will I get my Certificate? After successfully completing the CompTIA course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? CompTIA Diploma - CPD Certified Anyone from any background can enrol in this CompTIA bundle. Requirements CompTIA Diploma - CPD Certified This CompTIA course has been designed to be fully compatible with tablets and smartphones. Career path CompTIA Diploma - CPD Certified There is no shortage of opportunities in the IT sector, and these skillsets help you to explore opportunities such as: Network administrator IT consultant Network field engineer Computer technician Help desk technician System engineer Network support specialist Network analyst And much more! Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (CompTIA IT Fundamentals ITF+ (FCO-U61)) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (CompTIA IT Fundamentals ITF+ (FCO-U61)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Project Evaluation and Management mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Project Evaluation and Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Project Evaluation and Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Project Evaluation and Management Bundle consists of the following premium courses: Course 01: Project Management Masterclass Course 02: Supervisor Training and Employee Management Course 03: Leadership & People Management Course 04: Decision Making in High Stress Course 05: Six Sigma & Lean Process Course 06: Ethical Leadership Principles Course 07: Diploma in Practical Time Management Course 08: Logistics & Operations Management - Level 5 Course 09: Performance Management Course 10: Productivity Boosting Course 11: Communication SKills Masterclass Course 12: Managing Budgets Course 13: Corporate Finance Course 14: Compliance Manager Course 15: Diploma in Management Skills Course 16: Supporting a Grieving Employee Course 17: Leadership Styles Course 18: Change Management Course 19: Business Analysis Course 20: Business Law Course 21: Strategic Planning Process Course 22: Coaching and Mentoring Course 23: HR and Payroll Administrator Course Course 24: Conflict Management and Crucial Communications Course 25: Self Confidence & Self Esteem Training Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Project Evaluation and Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Project Evaluation and Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Project Evaluation and Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Project Evaluation and Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Project Management Masterclass) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Human Resource and Talent Management mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Human Resource and Talent Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Human Resource and Talent Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Human Resource and Talent Management Bundle consists of the following premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Employment Law for HR Course 09: Operations Management Course 10: Emotional Intelligence and Human Behaviour Course 11: Administrative Management Course 12: Managing Budgets Course 13: Business Analysis Course 14: Business Ethics for the Office Course 15: Diploma in Management Skills Course 16: Goal Setting & Accomplishment Course 17: Team Management Advanced Training Course 18: Talent Management Course 19: Creative Thinking and Innovation Course 20: Ethical Leadership Principles Course 21: Risk Management: Risk Assessment & Analysis Course 22: Conflict Management and Crucial Communications Course 23: Diploma in Emotional Intelligence and Resilience Course 24: Customer Relationship Management Course 25: Mental Health Support in Working from Home Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Human Resource and Talent Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Human Resource and Talent Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resource and Talent Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Human Resource and Talent Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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Understand more about mindfulness and how to use it to develop your resilience and wellbeing. Learn the ability to pay attention to the present moment without judgement and use this skill in the volatile, uncertain, complex and ambiguous wo work.
Overview This comprehensive course on Inspirational Leadership Skills: Practical Motivational Leadership will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Inspirational Leadership Skills: Practical Motivational Leadership comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Inspirational Leadership Skills: Practical Motivational Leadership. It is available to all students, of all academic backgrounds. Requirements Our Inspirational Leadership Skills: Practical Motivational Leadership is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 8 lectures • 02:39:00 total length •Module 01: Developing the Leader Within You: 00:21:00 •Module 02: Emotional Intelligence in Leadership: 00:17:00 •Module 03: Communication Skills: 00:26:00 •Module 04: Public Speaking: 00:30:00 •Module 05: Critical Thinking in Problem-Solving and Decision Making: 00:23:00 •Module 06: Motivation and Counselling: 00:16:00 •Module 07: Management and Leadership: 00:26:00 •Assignment - Inspirational Leadership Skills: Practical Motivational Leadership: 00:00:00
Tired of browsing and searching for a Economics (Banking and Financial Markets) course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Economics (Banking and Financial Markets) bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Economics (Banking and Financial Markets)course that will enhance your skills and prepare you for the competitive job market. Also, ourexperts are available for answering your queries on Economics (Banking and Financial Markets)and help you along your learning journey. Advanced audio-visual learning modules of these Economics (Banking and Financial Markets)courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Economics (Banking and Financial Markets), we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Economics (Banking and Financial Markets) Bundle Consists of the following Premium courses: Course 01: Economics Course 02: Intermediate Economics Level 3 Course 03: Business Analysis Level 3 Course 04: Basic Business Finance Course 05: Introduction to Microeconomics Course 06: Applied Economics Course 07: Commercial Law Course 08: Investment Banking Course 09: Central Banking Monetary Policy Course 10: Banking and Finance Accounting Statements Financial Analysis Course 11: Financial Investigator Course 12: Budget Analysis and Financial Reports Diploma Course 13: Forex Trading Level 3 Course 14: Stock Market Investing & Trading - Level 2 Course 15: Import/Export Processing Course 16: Compliance & Business Risk Management Course 17: Certificate in Anti Money Laundering (AML) Course 18: Decision Making and Critical Thinking Enrol now in Economics (Banking and Financial Markets) to advance your career, and use the premium study materials from Apex Learning. Description The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Economics (Banking and Financial Markets)expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*18 = £108) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Economics (Banking and Financial Markets) bundle. Requirements Our Economics (Banking and Financial Markets) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Economics (Banking and Financial Markets) expertise will increase the value of your CV and open you up to multiple job sectors. Certificates PDF certificate Digital certificate - £3 This Bundle comes with FREE PDF certificate only for Title Course, making this an excellent value for money. The PDF certificates for Additional Courses can be ordered separately for £3 per copy. The delivery fee for the hardcopy certificates, however, is free for UK residents, whereas it costs £10 for international students as delivery charge. Certificate of completion Hard copy certificate - £9 This Bundle comes with FREE Hard Copy certificate only for Title Course, making this an excellent value for money. The Hard Copy certificates for Additional Courses can be ordered separately for £9 per copy. The delivery fee for the hardcopy certificates, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited
Master Conflict Management: Navigate Challenges Like a Pro! ð Are you tired of navigating through conflicts without a compass? Do you wish you could turn tense situations into opportunities for growth and collaboration? Look no further! Welcome to our comprehensive Conflict Management course, where you'll learn the essential skills to tackle conflicts head-on and emerge victorious! Why Conflict Management Matters In today's fast-paced world, conflicts are inevitable. Whether it's in the workplace, within your family, or among friends, knowing how to manage conflicts effectively is a crucial skill. Conflict resolution isn't just about finding a compromise; it's about fostering understanding, building relationships, and driving positive change. Our Conflict Management course equips you with the tools, strategies, and mindset needed to transform conflicts into constructive outcomes. From communication techniques to negotiation tactics, you'll gain the confidence to navigate even the most challenging situations with grace and poise. What You'll Learn ð Understanding Conflict: Explore the root causes of conflicts and gain insights into human behavior and psychology. ð£ï¸ Effective Communication: Master the art of active listening, assertive communication, and non-verbal cues to foster meaningful dialogue. ï¸ Negotiation Skills: Learn proven negotiation strategies to reach win-win solutions and build mutually beneficial relationships. ð ï¸ Conflict Resolution Techniques: Acquire practical techniques for resolving conflicts, managing emotions, and finding common ground. ð¤ Building Trust and Collaboration: Cultivate trust, empathy, and teamwork to turn conflicts into opportunities for growth and innovation. Who is this for? Our Conflict Management course is perfect for professionals, leaders, managers, and individuals seeking to enhance their interpersonal skills and become adept at handling conflicts in any setting. Whether you're a seasoned executive, an aspiring entrepreneur, or someone navigating personal relationships, this course offers invaluable insights and practical strategies for success. Career Path The skills you'll gain from our Conflict Management course are not only applicable in your personal life but also highly sought-after in the professional arena. Here are just a few career paths where conflict management expertise can make a significant impact: ð¢ Business and Management: Excel as a leader, manager, or team member by fostering a culture of collaboration and conflict resolution within your organization. ð¼ Human Resources: Serve as a trusted mediator and advisor, helping employees navigate conflicts and fostering a positive work environment. ð International Relations: Navigate cultural differences and diplomatic challenges with finesse, promoting peace and understanding on a global scale. ð Education and Counseling: Support students, clients, and communities by facilitating constructive dialogue and resolving conflicts in educational and counseling settings. Frequently Asked Questions (FAQs) Q: Is this course suitable for beginners? A: Absolutely! Our Conflict Management course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your journey or looking to enhance your existing skills, you'll find valuable insights and practical techniques to help you succeed. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, we recommend dedicating sufficient time to fully absorb the content and engage with the exercises and activities provided. Rest assured, our flexible learning platform allows you to progress at your own pace, ensuring a rewarding and enriching learning experience. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Conflict Management course, you will receive a certificate acknowledging your achievement. This certificate serves as a testament to your commitment to personal and professional development, showcasing your newfound skills and expertise to employers, colleagues, and peers. Enroll Today and Transform Conflicts into Opportunities! Don't let conflicts hold you back from achieving your goals and aspirations. Take charge of your destiny and embark on a transformative journey with our Conflict Management course. Enroll today and unlock the power of effective communication, negotiation, and conflict resolution. Together, let's turn conflicts into stepping stones towards success! Ready to Get Started? Join Now! ð Course Curriculum Module 1_ Understanding Conflict Understanding Conflict 00:00 Module 2_ Communication and Conflict Communication and Conflict 00:00 Module 3_ Conflict Styles Conflict Styles 00:00 Module 4_ Problem-Solving and Decision Making Problem-Solving and Decision Making 00:00 Module 5_ Negotiation Skills Negotiation Skills 00:00 Module 6_ Mediation and Third-Party Intervention Mediation and Third-Party Intervention 00:00 Module 7_ Managing Emotions in Conflict Managing Emotions in Conflict 00:00 Module 8_ Team Conflict Team Conflict 00:00 Module 9_ Organizational Conflict Organizational Conflict 00:00 Module 10_ Conflict Resolution in Action Conflict Resolution in Action 00:00