89 Dealing With Difficult Customers courses in Manchester

Train-The-Trainer 1 Day Training in Manchester

Leading Effective Teams 1 Day Workshop in Manchester

Train-The-Trainer 1 Day Training in Bolton

Leading Effective Teams 1 Day Training in Bolton

Construction Project Manager 2 Days Training in Manchester

Construction Project Manager 2 Days Training in Bolton

Recruitment Skills 1 Day Workshop in Manchester

Recruitment Skills 1 Day Workshop in Bolton

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.