376 Dealing With Difficult Customers courses delivered Online

Do you want to be a leader? Are you facing difficulty in managing meeting? Then this course will help you get the proper knowledge about Meeting Management. The meeting is part and parcel of the business world. If you want to be a leader, you must have appropriate meeting management skill. A proper meeting with client sometimes brings lots of opportunities. This course will help you how to prepare for a meeting, how to make meeting agenda, or how to present agendas (to do list) in a meeting. In the course, you will also learn the duties and responsibilities at the time of the meeting. Finally, the course helps you to conduct a meeting successfully. If you have a personality conflict, the course will guide you to manage the problem in the meeting. Course Highlights Admin Secretarial Course: Meeting Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Admin Secretarial Course: Meeting Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Admin Secretarial Course: Meeting Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Admin Secretarial Course: Meeting Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Admin Secretarial Course: Meeting Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module - One Getting Started 00:30:00 Module Two - Planning and Preparing (I) 01:00:00 Module Three - Planning and Preparing (II) 01:00:00 Module Four - Setting up the Meeting Space 01:00:00 Module Five - Electronic Options 01:00:00 Module Six - Meeting Roles and Responsibilities 01:00:00 Module Seven - Chairing a Meeting (I) 01:00:00 Module Eight - Chairing a Meeting (II) 00:30:00 Module Nine - Dealing with Disruptions 00:30:00 Module Ten - Taking Minutes 00:30:00 Module Eleven - Making the Most of Your Meeting 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Admin Secretarial Course: Meeting Management- Activities 00:00:00 Mock Exam Mock Exam- Admin Secretarial Course: Meeting Management 00:20:00 Final Exam Final Exam- Admin Secretarial Course: Meeting Management 00:20:00

Description: Human Resource Management is part of a business that deals with managing the performance of employees in an organisation or business. The primary responsibility of this department is to ensure that employees are following the policies and systems of the business. To become part of the human resource management, you need to learn how to deal with employees, colleagues or contractors. Since the primary concern of this department is about organisation system and relationship, you have to learn how to implement these to all the manpower of your organisation. This course will be providing all the necessary lessons on human resource management and how to successfully help the development of the business you are part of. Who is the course for? Human Resources Management officers who want to learn more about their department. People who have an interest in knowing about human resources management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in HR Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Introduction To HR Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Diploma in Human Resource Management 00:00:00 HR and Leadership INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 HR and Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 HR and Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in HR Management 00:30:00 Final Exam Final Exam- Advanced Diploma in HR Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Inspire your team and get extraordinary results Some people are born leaders, some become leaders, and others have leadership thrust upon them; whichever group you belong to, to be a truly great leader you need to know how to inspire others. Leadership Skills Training Course course can definitely help you in that aspect, as you will get to transform into a leader with qualities beyond measure. This diploma level course will not only give help you in leadership techniques but will also help in the management aspect - primarily HR management. Initially you will be introduced to different leadership traits in order to understand what makes a great leader. Following that you will learn to manage your team through inspiration, incentivizing in the right manner, improving charisma and authority and so much more. That's not all though, you will also learn to deal with crisis and dissidents, and debate over the idea of being feared vs. liked. Finally for the HR aspect of the course, you will learn to create and encourage teams, and identify different traits that are suitable for a specific job. Course Highlights Leadership Skills Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Leadership Skills Training Course into 21 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Leadership Skills Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Leadership Skills Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Leadership Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. HR Management Leader and HR Management FREE 00:30:00 Commitment and HR Management FREE 01:00:00 Team Management 00:15:00 Build A Mastermind Group 00:15:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 HR & Leadership Skills INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 Mock Exam Final Exam

Description: It is almost impossible to achieve anything in this world without proper training. You might be wondering of overnight success, but it does not work that way. With the help of this course, delve into the world of professional training and learn to understand the real value of training. In this course, you get to identify the most effective methods of training evaluation. More importantly, you can examine the most capable techniques to report the training outcomes, concerning a return on your investment. We want massive gratifications that comes from working with others to help them reach their potential as human beings. With myriad training methods taught in this course, it will help you reach that goal. Learning Outcomes: Exhibit your realisation of learning process and how to exploit all four learning methods in the classroom Exploit the major fundamentals of effective communication to launch a workshop. Apply different training methods to provoke participation Make a strategy and get ready for an productive training session Clarify the different stages of assessment and when to apply them Recognise upgraded improvement for tough circumstances Execute your eligibility to apply for a team presentation Relate the crucial contents for a training program Execute various techniques so as to program your design Examine competence for your preparation, research, as well as delivery of gorgeous contents Decode an instructive model Getting ready to launch a training program proposal At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Identify the most effective methods of training evaluation Recognise the most proficient strategies for training evaluation Relate the steps crucial for the necessary components of assessing the training results Learn tying the training measurements back to the original training objectives Examine the most proficient techniques so as to report the training results, involving a return on investment Narrate the way storyboarding switches on to better training results Execute storyboarding methods to generate a strong basis for training Plan designs for training applying storytelling so that it becomes memorable, persuasive, as well as rightly applicable for the audience Assess technology tools to help determine the steps that will produce the best learning experience required for ample training How training can include the use of humor and games Different types of games Methods to elicit participant buy-in How to apply humor principles in adult learning How to troubleshoot when games go badly How to develop their own games Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Trainer Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Trainer Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module - 1 Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Presentation Skills 01:00:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Module - 2 Course Overview 00:15:00 Program Design 00:30:00 Identifying Needs 00:30:00 The Training Model 01:00:00 The Program's Basic Outline 01:00:00 Evaluation Strategies 01:00:00 Defining Your Approach 01:00:00 Researching and Developing Content 00:15:00 Choosing Openings and Energizers 00:30:00 Creating Supporting Materials 00:15:00 Testing the Program 00:15:00 Creating Proposals 00:30:00 Building Rapport 00:15:00 Module - 3 Course Overview 00:15:00 A Closer Look at the Training Needs Analysis 00:30:00 Collecting Data 00:30:00 Diving Deeper Into the Data 00:30:00 Creating the Report 00:15:00 Module - 4 Course Overview 00:15:00 Five Strategies for Stickiness! 00:15:00 Designing a Program That Will Stick 00:15:00 Teaching Tips and Tricks 00:15:00 What Method is the Stickiest? 00:05:00 Following Up 00:15:00 Strategies for Taking Training Further 00:15:00 Module - 5 Course Overview 00:15:00 Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Module - 6 Course Overview 00:05:00 How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Module - 7 Course Overview 00:15:00 Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Mock Exam Mock Exam- Complete Trainer Training Course 00:30:00 Final Exam Final Exam- Complete Trainer Training Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you a teacher trainer? Do you want to improve your teacher training skill? This course will guide you to be one of the freshest, cutting edge and skilled teacher educators. If you are an expert coach or if you have to give training to other teachers, this course will help you greatly. The course focuses the popular methods and techniques of teaching in straightforwardly. Teachers are not born, they are made. Teachers make them skillful with the help of knowledge, experience and most importantly with training. Anyone can obtain a good score, but anyone cannot be a good teacher. A good teaching requires appropriate training. Our teacher Training course will guide any trainer to become more skillful. The course will teach you many useful training tools so that you can convey real and engaging lectures to your students. Finally, you will be able to grab more students and will be robust enough to teach and motivate the teachers. Course Highlights Teacher Training Online Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Teacher Training Online Diploma into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Teacher Training Online Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Teacher Training Online Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Teacher Training Online Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Fundamentals of Teaching Understanding the Development of Children and Young Person FREE 01:00:00 Communication and Professional Relationships with Pupils and Family FREE 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:30:00 Teachers' Standards in UK 00:30:00 Teachers Pay 00:30:00 The English School System 00:30:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Teacher Training Module One - Getting Started 02:00:00 Module Two - Understanding Training and Facilitation 02:00:00 Module Three - Gathering Materials 00:30:00 Module Four - Creating a Lesson Plan 02:00:00 Module Five - Choosing Activities 00:30:00 Module Six - Preparing for the Workshop 00:30:00 Module Seven - Getting Off on the Right Foot 00:30:00 Module Eight - Delivery Tips and Tricks 02:00:00 Module Nine - Keeping it Interactive 00:30:00 Module Ten - Dealing With Difficult Participants 00:30:00 Module Eleven - Tackling Tough Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and know your role as a teacher 01:00:00 SEN Code of Practice 01:00:00 Get an understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Teacher Training Online Diploma 00:20:00 Final Exam Final Exam- Teacher Training Online Diploma 00:20:00

A teaching assistant is someone who assists a teacher in his/her teaching responsibilities. Technically, you are someone who provides support in teaching. To become one, you need to learn how to train, facilitate, and present in class. You need to have the patience and passion for successfully becoming one. If you are currently a teaching assistant or aspiring to be one, then this course will help you train to become the best teaching assistant. Course Highlights Teacher Training & Teaching Assistant Course is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Teacher Training & Teaching Assistant Course into 49 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 17 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Teacher Training & Teaching Assistant Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Teacher Training & Teaching Assistant Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Teacher Training & Teaching Assistant Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Fundamentals of Teaching Understanding the Development of Children and Young Person FREE 01:00:00 Communication and Professional Relationships with Pupils and Family FREE 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Teaching in UK Teaching in the UK 00:30:00 Teachers' Standards in UK 00:30:00 Teachers Pay 00:30:00 The English School System 00:30:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Teacher Training Basics Module One - Getting Started 02:00:00 Module Two - Understanding Training and Facilitation 02:00:00 Module Three - Gathering Materials 00:30:00 Module Four - Creating a Lesson Plan 02:00:00 Module Five - Choosing Activities 00:30:00 Module Six - Preparing for the Workshop 00:30:00 Module Seven - Getting Off on the Right Foot 00:30:00 Module Eight - Delivery Tips and Tricks 02:00:00 Module Nine - Keeping it Interactive 00:30:00 Module Ten - Dealing With Difficult Participants 00:30:00 Module Eleven - Tackling Tough Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Teaching Methodologies Chapter (i) 01:00:00 Chapter (ii) 01:00:00 Chapter (iii) 01:00:00 Chapter (iv) 01:00:00 Chapter (v) 01:00:00 Chapter (vi) 01:00:00 Chapter (vii) 00:30:00 Chapter (viii) 00:30:00 Chapter (ix) 01:00:00 Chapter (x) 00:30:00 Chapter (xi) 01:00:00 Chapter (xii) 01:00:00 Chapter (xiii) 01:00:00 Chapter (xiv) 01:00:00 Chapter (xv) 01:00:00 SEN Teaching Introduction to Special Educational Needs (SEN) 00:30:00 Understand Constructivism in the Classroom and know your role as a teacher 01:00:00 SEN Code of Practice 01:00:00 Get an understanding on SENCO 01:00:00 Classroom Management Strategies for Children with Special Needs 00:30:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 01:00:00 How to Deal with Pupils with Autism 00:30:00 Understanding Learning Difficulties 01:00:00 Anger Management Methods for Pupils With Special Needs 00:30:00 Teaching Children with Down Syndrome 00:30:00 Conclusion SEN 00:30:00 Mock Exam Mock Exam- Teacher Training & Teaching Assistant Course 00:20:00 Final Exam Final Exam- Teacher Training & Teaching Assistant Course 00:20:00

Do you want to know how to be more confident, happier, productive and successful in life? Do you need to learn the techniques and procedures of Self Development? Then this course is for you. Course Description: The course will focus the fundamentals of Personal Development and will increase your career prospects. The course will help you to develop yourself by effective practices. The course will show you the perfect process of self-development through step by step pictures. With this details visualization, you will learn the procedures of developing the positive personality. By following the guidelines of the course, you can proceed toward a positive future while making up your internal identity. Self-advancement begins in the womb and bloom in the span of one's life. Throughout the human life, people learn by gathering the information from encounters and occasions seen by their eyes. Course Highlights Self Development: Affirmation and Visulization is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Self Development: Affirmation and Visulization into 44 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 17 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Self Development: Affirmation and Visulization Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professionals, Trainers, Individuals or anyone who want to be expert in positive self-development. Self Development: Affirmation and Visulization is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Self Development: Affirmation and Visulization is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 01:00:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 01:00:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Development of Self Esteem INTRODUCTION FREE 01:00:00 LOW SELF-ESTEEM? Why It Occurs? FREE 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started FREE 01:00:00 Module Two - What Does Self-Confidence Mean To You FREE 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam- Self Development: Affirmation and Visulization 00:20:00 Final Exam Final Exam- Self Development: Affirmation and Visulization 00:20:00

Improve your Self Esteem and Development and feel the change in you You may think of it as your inner voice - the voice that tells you whether you are good enough to do or achieve something. If that is the case then you are suffering from lack of self esteem and self development. Self-esteem is about how we value ourselves, our perceptions and beliefs in who we are and what we are capable of. Our self-esteem can be misaligned with other people's perception of who we are. Self development is a lifelong process. It is a way for people to assess their skills and qualities, consider their aims in life and set goals in order to realise and maximise their potential. Although early life development and early formative experiences within the family, at school, etc. can help to shape us as adults, personal development should not stop later in life. With this course you can learn how to improve on your self esteem and development so that you can tackle day to day situations with more confidence. Course Highlights Self Esteem & Self Development Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Self Esteem & Self Development Course into 45 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 16 hours  and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Self Esteem & Self Development Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Self Esteem & Self Development Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Self Esteem & Self Development Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Development of Self Esteem INTRODUCTION FREE 01:00:00 LOW SELF-ESTEEM? Why It Occurs? FREE 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started FREE 01:00:00 Module Two - What Does Self-Confidence Mean To You FREE 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Assertiveness Skills Training Diploma- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 01:00:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 01:00:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Self Esteem & Self Development Course 00:30:00 Final Exam Final Exam- Self Esteem & Self Development Course 00:30:00

Description: Groups that need to make decisions or engage in a planning process often find that using a trained facilitator makes this process more efficient and easier for everyone involved. As a facilitator, you may need to call on a wide range of skills and tools, from problem solving and decision making, to team management and communicating. This Facilitation Skills Course has been designed to make a core facilitation skill better understood and readily available for your organization. You will learn how good facilitation can make the difference between success and failure. So, be a good facilitator by joining this course. Learning Outcomes: Learn how to differentiate facilitation from instruction and training Learn to recognise the eligibilities connected to proficient small group facilitation Know the distinction between content and process Get to know the stages of team development along with the ways to assist teams through every stage Learn about the common process tools to make meetings easier as well as pore fruitful Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Facilitation Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Facilitation Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Facilitation Skills Course - Updated Version Understanding Facilitation 00:15:00 Introduction to Facilities Management 00:26:00 Space Management 00:22:00 Managing Workplace Services 00:31:00 Process vs. Content 00:09:00 Laying the Groundwork 00:10:00 Building Consensus 00:13:00 Dealing with Difficult People 00:07:00 Addressing Group Dysfunction 00:10:00 About Intervention 00:10:00 Intervention Techniques 00:06:00 Health and Safety at Work 00:23:00 Facilitation Skills Course - Old Version Course Overview 00:05:00 Defining Your Role 00:10:00 How Facilitators Work 00:15:00 Establishing Ground Rules 00:10:00 Types of Thinking 00:15:00 Handling Controversial Issues 00:05:00 Common Facilitation Techniques 00:15:00 Providing Effective Feedback 00:30:00 The Language of Facilitation 00:15:00 Building Agendas 00:05:00 Dealing with Difficult Dynamics 00:15:00 Stages of Team Development 00:15:00 Analysis Tools 00:15:00 Mock Exam Mock Exam- Facilitation Skills Course 00:20:00 Final Exam Final Exam- Facilitation Skills Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00