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352 Dealing With Difficult Customers courses in Glasgow delivered On Demand

Assertiveness Skills Course

4.7(160)

By Janets

The Assertiveness Skills Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Assertiveness Skills Course consists of several modules that take around 3 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 1: Double Your Assertiveness, Confidence & Communication Skills What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00 Module 2: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:14:00 Module 3: Obstacles to Our Goals Obstacles to Our Goals 00:06:00 Module 4: Communication Skills Communication Skills 00:10:00 Module 5: The Importance of Goal Setting The Importance of Goal Setting 00:10:00 Module 6: Feeling the Part Feeling the Part 00:08:00 Module 7: Looking the Part Looking the Part 00:07:00 Module 8: Sounding the Part Sounding the Part 00:08:00 Module 9: Powerful Presentations Powerful Presentations 00:06:00 Module 10: Coping Techniques Coping Techniques 00:07:00 Module 11: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:07:00 Mock Exam Mock Exam - Assertiveness Skills Course 00:20:00 Final Exam Final Exam - Assertiveness Skills Course 00:20:00 Assignment Assignment - Assertiveness Skills Course 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Assertiveness Skills Course
Delivered Online On Demand3 weeks
£25

Equality and Diversity - Children's Care - Foundation Level

5.0(1)

By Think Tank Academy

This course raises awareness of discrimination in and out of the workplace. The learner will be supported to understand forms of discrimination and how to respond to different types of discrimination.

Equality and Diversity - Children's Care - Foundation Level
Delivered Online On Demand45 minutes
£20

Management Skills Bundle Course for Teachers

By The Teachers Training

Management Skills Bundle Course for Teachers The demand for highly skilled educators has never been higher in the United Kingdom. To excel in the dynamic world of education, teachers need more than just subject knowledge - they require a holistic set of management skills to foster an enriching learning environment. That's where our Management Skills Bundle Course for Teachers comes into play! In this course, you will unlock the secrets of effective classroom management. Plus, you will discover proven strategies to engage students, maintain discipline, and create an optimal learning atmosphere. Here, you will master the art of lesson planning and organisation, which will assist you in making lessons that are structured, coherent, and aligned with curriculum standards. Moreover, in this Management Skills Bundle Course for Teachers, you will learn how to assess student progress accurately and fairly. As you move deeper into the Management Skills Bundle Course for Teachers, you will acquire the skills to build strong, positive relationships with both students and colleagues. Furthermore, you will clearly understand the difference between process and content and the ability to build consensus. You will also become familiar with workplace violence and conflict triggers and dynamics, enabling proactive prevention and resolution. Take advantage of this opportunity to boost your teaching career and make a lasting impact on your students. Enrol in our Management Skills Bundle Course for Teachers now and become a more effective, confident, and skilled teacher. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16 Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Relationship Management in Classroom for Teachers Relationship Management in Classroom for Teachers Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Classroom Management Training for Teachers Introduction to Teach Like a Champion Introduction Teach Like a Champion 00:10:00 Classroom Management How to Avoid Students Disrupting the Class 00:11:00 How to Stop Distruptions Once They Begin 00:09:00 Choosing an Appropriate Seating Arrangement 00:03:00 Choosing the Best Communication System for the Class 00:10:00 Planning The Critical Importance of Planning 00:08:00 How to Plan an Effective Lesson 00:09:00 How to Plan an Effective Units 00:06:00 How to Plan for the Whole Semester 00:05:00 Assessments and Grading Creating Effective Assessments 00:08:00 Efficient Grading Techniques 00:06:00 The Power of Formative Assessment 00:10:00 The Strengths and Weaknesses of Summative Assessment 00:04:00 Relationship Management Developing Healthy Relationships with Students 00:08:00 Communicating Effectively with Parents 00:05:00 Managing Management, How to Deal with the Boss 00:06:00 Psychological Tools for the Champion Teacher 00:05:00 Conclusion Review the Key Ideas of the Course 00:06:00 Facilitation Management Training Module One: Getting Started Facilitation Skills 00:01:00 Module Two: Understanding Facilitation Understanding Facilitation 00:09:00 Understanding Facilitation Case Study 00:01:00 Module Three: Process vs. Content Process vs. Content 00:06:00 Process vs. Content Case Study 00:01:00 Module Four: Laying the Groundwork Laying the Groundwork 00:06:00 Laying the Groundwork Case Study 00:01:00 Module Five: Tuckman and Jensen"s Model of Team Development Tuckman and Jensen's Model of Team Development 00:07:00 Tuckman and Jensen's Model of Team Development Case Study 00:01:00 Module Six: Building Consensus Building Consensus 00:09:00 Building Consensus Case Study 00:01:00 Module Seven: Reaching a Decision Point Reaching a Decision Point 00:04:00 Reaching a Decision Point Case Study 00:01:00 Module Eight: Dealing with Difficult People Dealing with Difficult People 00:03:00 Dealing with Difficult People Case Study 00:01:00 Module Nine: Addressing Group Dysfunction Addressing the Group Dysfunction 00:06:00 Addressing the Group Dysfunction Case Study 00:01:00 Module Ten: About Intervention About Intervention 00:06:00 About Intervention Case Study 00:01:00 Module Eleven: Intervention Techniques Intervention Techniques 00:03:00 Intervention Techniques Case Study 00:01:00 Closing 00:01:00 Leadership Management & Influencing Skills Diploma Getting Started Getting Started 00:03:00 Leadership And Influence 00:01:00 The Evolution of Leadership The Evolution of Leadership 00:08:00 The Evolution of Leadership Case Study 00:01:00 Situational Leadership Situational Leadership 00:05:00 Situational Leadership Case Study 00:01:00 A Personal Inventory A Personal Inventory 00:04:00 A Personal Inventory Case Study 00:01:00 Modelling the Way Modelling the Way 00:04:00 Modelling the Way Case Study 00:01:00 Inspiring a Shared Vision Inspiring a Shared Vision 00:02:00 Inspiring a Shared Vision Case Study 00:01:00 Challenging the Process Challenging the Process 00:05:00 Challenging the Process Case Study 00:01:00 Enabling Others to Act Enabling Others to Act 00:04:00 Enabling Others to Act Case Study 00:01:00 Encouraging the Heart Encouraging the Heart 00:03:00 Encouraging the Heart Case Study 00:01:00 Basic Influencing Skills Basic Influencing Skills 00:05:00 Basic Influencing Skills Case Study 00:01:00 Setting Goals Setting Goals 00:04:00 Setting Goals Case Study 00:01:00 Time Management Diploma Identifying Goals Identifying Goals 00:11:00 Effective Energy Distribution Energy Distribution 00:10:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox Building Your Toolbox 00:11:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Level 2 Certificate in Crisis Management Training Module One: Getting Started Crisis Management 00:01:00 Getting Started 00:01:00 Module Two: Crisis Crisis 00:04:00 Crisis Case Study 00:01:00 Module Three: Workplace Violence Workplace Violence 00:04:00 Workplace Violence Case Study 00:01:00 Module Four: Myths Myths 00:04:00 Myths Case Study 00:01:00 Module Five: Escalation Escalation 00:05:00 Escalation Case Study 00:01:00 Module Six: Concerning Behaviors Concerning Behaviours 00:04:00 Concerning Behaviours Case Study 00:01:00 Module Seven: Domestic Violence Indicators Domestic Violence Indicators 00:04:00 Domestic Violence Indicators Case Study 00:01:00 Module Eight: Triggers of Workplace Violence Triggers of Workplace Violence 00:04:00 Triggers of Workplace Violence Case Study 00:01:00 Module Nine: Conflict Dangers Conflict Dangers 00:04:00 Conflict Dangers Case Study 00:01:00 Module Ten: Response Response 00:05:00 Response Case Study 00:01:00 Module Eleven: Strategies Strategies 00:05:00 Strategies Case Study 00:01:00 Closing 00:01:00

Management Skills Bundle Course for Teachers
Delivered Online On Demand6 hours 51 minutes
£27.99

Business Etiquette & Professionalism

4.8(9)

By Skill Up

Looking for a top-notch online course to master workplace professionalism? We are here to help. Our expert-designed Business

Business Etiquette & Professionalism
Delivered Online On Demand2 hours 26 minutes
£25

Diabetes Awareness & Care

4.8(9)

By Skill Up

Worldwide, Diabetes is known as the mother of all disease. This can be a life-threatening condition if not

Diabetes Awareness & Care
Delivered Online On Demand3 hours 59 minutes
£25

Workplace Diversity Training

4.7(160)

By Janets

Workplace Diversity Training Course is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in the field of office or business administration and looks at skills needed to improve workplace management. By taking this course you will gain the necessary skills to perform effectively in this field. The Workplace Diversity Training Course is organized into 9 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 3 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Workplace Diversity Training Course Overview 00:15:00 How Does Diversity Affect Me? 00:15:00 Identifying Stereotypes 00:15:00 Wise Words 00:15:00 The Cornerstones of Diversity 00:15:00 How to Discourage Diversity 00:15:00 The STOP Technique 00:15:00 Managing for Diversity 00:15:00 Dealing with Discrimination 00:15:00 Mock Exam Mock Exam- Workplace Diversity Training 00:20:00 Final Exam Final Exam- Workplace Diversity Training 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Workplace Diversity Training
Delivered Online On Demand2 hours 55 minutes
£25

Diploma in Meeting Management

4.7(160)

By Janets

Diploma in Meeting Management is one of our best selling and most popular course. The Diploma in Meeting Management is organised into 13 units and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 11 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Diploma in Meeting Management - Updated Version Planning and Preparation 00:17:00 Online Meeting Platforms Part - 01 01:04:00 Online Meeting Platforms Part - 02 00:44:00 Meeting Etiquette and Tips 00:15:00 Diploma in Meeting Management Old Version Diploma in Meeting Management Module - One Getting Started 00:10:00 Module Two - Planning and Preparing (I) 00:10:00 Module Three - Planning and Preparing (II) 00:15:00 Module Four - Setting up the Meeting Space 00:15:00 Module Five - Electronic Options 00:10:00 Module Six - Meeting Roles and Responsibilities 00:10:00 Module Seven - Chairing a Meeting (I) 00:10:00 Module Eight - Chairing a Meeting (II) 00:10:00 Module Nine - Dealing with Disruptions 00:10:00 Module Ten - Taking Minutes 00:10:00 Module Eleven - Making the Most of Your Meeting 00:15:00 Module Twelve - Wrapping Up 00:10:00 Activities Diploma in Meeting Management- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Meeting Management 00:20:00 Final Exam Final Exam- Diploma in Meeting Management 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Meeting Management
Delivered Online On Demand5 hours 15 minutes
£25

Certificate in Business Etiquette and Professionalism

4.7(160)

By Janets

If you are interested in learning business etiquette and professionalism or someone considering to enter into the world of business, then this video training course is a must for you, especially if you are absolutely new to the business industry! This comprehensive course provides you with a strong background in understanding the basics of business etiquette and professionalism in the workplace. With this course, you will get introduced to the principles of professional behaviour, learn interview etiquette and electronic etiquette in an easy to grasp manner. Moreover, learn the best approaches to successfully plan and attend business meetings and understand the importance of multicultural etiquette. In just 2 hours 25 Minutes you will: learn the principles of professional behaviour have a better understanding of the interview etiquettes be able to plan and attend business meetings develop your knowledge of electronic etiquettes efficiently communication via email, voicemail, text messages, etc. get a sweeping overview of multicultural etiquettes Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Certificate in Business Etiquette and Professionalism is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Executives Secretaries Office Admins Employees Businesspeople Course Content Principles of Professional Behavior What is Etiquette? 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Mock Exam Mock Exam - Certificate in Business Etiquette and Professionalism 00:20:00 Final Exam Final Exam - Certificate in Business Etiquette and Professionalism 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Certificate in Business Etiquette and Professionalism
Delivered Online On Demand2 hours 25 minutes
£25

Conflict Resolution in Life and Work

4.7(160)

By Janets

The Conflict Resolution in Life and Work is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Conflict Resolution in Life and Work consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Conflict Resolution in Life and Work Fundamentals of Dealing With Difficult People AND Ourselves 00:08:00 Powerful Insights and Strategies 00:16:00 Problem Solving! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 2)! Specific Techniques For Handling Difficult People 00:13:00 Problem Solving (Part 3)! Specific Techniques For Handling Difficult People 00:14:00 Final TIPS and Recommendations! 00:10:00 BONUS LECTURE! Learn How To Make Difficult Emotions PASS you by! 00:10:00 Assignment Assignment - Conflict Resolution In Life And Work 2 days, 11 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Conflict Resolution in Life and Work
Delivered Online On Demand3 days
£25

Logo Design- Vintage

4.7(160)

By Janets

Description Register on the Logo Design- Vintage today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Logo Design- Vintage course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With This Course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment You need to attend an assessment right after the completion of this course to evaluate your progression. For passing the assessment, you need to score at least 60%. After submitting your assessment, you will get feedback from our experts immediately. Who Is This Course For The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.   Course Content Unit 01: Introduction to the Course Module 01: Introduction 00:02:00 Unit 02: Design Thinking Overview and Logo Definition Module 02: Brief Introduction to Design Thinking 00:04:00 Module 03: What are Focus Groups 00:01:00 Module 04: What Makes a Good Logo 00:03:00 Module 05: Pricing and Designing for Exposure 00:03:00 Unit 03: The Brief or Discovery Session Module 06: Brief or Discovery Session 00:07:00 Module 07: Sketching Ideas Down 00:02:00 Module 08: Field Search and Competitors Search 00:02:00 Module 09: Divergent Thinking vs Convergent Thinking 00:01:00 Module 10: Does Originality Matters 00:03:00 Module 11: Copyright Infringement 00:01:00 Unit 04: Making the Badges Module 12: Making the Badges- Part 1 00:12:00 Module 13: Making the Badges- Part 2 00:17:00 Unit 05: Making Vectors Module 14: Making Vectors Using Only Shapes and Pathfinder 00:18:00 Module 15: Draw a Vintage Fish 00:09:00 Module 16: Image Trace and Combining Letters with Icon 00:08:00 Module 17: External Vector Help 00:03:00 Unit 06: Making Decoration for the Logo Module 18: How to Make Laurels 00:08:00 Module 19: How to Make Banners 00:11:00 Module 20: Make a Rope 00:04:00 Unit 07: Typography in Logo Design Module 21: Introduction to Typography in Logo Design 00:02:00 Module 22: Automatically Pairing Fonts and Font Resources 00:06:00 Module 23: Match Fonts in Photoshop 00:03:00 Module 24: Putting Elements of the Logo 00:05:00 Module 25: Working with Type- Part 1 00:12:00 Module 26: Working with Type- Part 2 00:08:00 Unit 08: Colours in Logo Design Module 27: Introduction to Colour in Logo 00:01:00 Module 28: Working with ASE Colours 00:09:00 Module 29: Spot Colours 00:08:00 Unit 09: Apply Texture and Mockups Module 30: Applying Texture in Adobe Illustrator 00:05:00 Module 31: Using Images as Mockups in Photoshop- Part 1 00:09:00 Module 32: Using Images as Mockups in Photoshop- Part 2 00:15:00 Module 33: Dealing with Difficult Images 00:04:00 Module 34: Ready Made Mockups 00:09:00 Unit 10: How to Present Your Logo Module 35: Presentation in Illustrator 00:14:00 Module 36: Logo Presentation InDesign 00:12:00 Module 37: Conclusion 00:01:00 Assignment Assignment - Logo Design- Vintage 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Logo Design- Vintage
Delivered Online On Demand4 hours 2 minutes
£25