120 Dealing With Difficult Customers courses in Cardiff

10 Soft Skills You Need 1 Day Training in Cardiff

Customer Service Essentials 1 Day Training in Cardiff

Practical Sales Skills 1 Day Workshop in Cardiff

Presentation Skills 1 Day Workshop in St Davids

Public Speaking 1 Day Training in St Davids

Practical Sales Skills 1 Day Workshop in St Davids

Customer Service Essentials 1 Day Training in St Davids

Communication Skills 1 Day Training in St Davids

10 Soft Skills You Need 1 Day Training in St Davids

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.