970 Data Protection courses in Cardiff delivered Online

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

FREE 5 QLS Endorsed Certificate | 5-in-1 Exclusive Bundle | CPD Accredited | Career Guided Program | Lifetime Access

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This Security Threat Management Bundle Package includes: Course 01: Diploma in Security Threat Management at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 02: Information Management Course 03: Document Control Course 04: Understanding Data Protection and Data Security Course 05: Decision Making and Critical Thinking Training Course 06: Compliance Risk and Management Course 07: Criminal Law Course 08: Contracts Law Course 09: Fire Risk Assessment With Health and Safety Training Course 10: Electrical Safety Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This Security Threat Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Security Threat Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Security Threat Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course 01: Diploma in Security Threat Management at QLS Level 4 Module 01: Introduction to Organisational Security Management & Threat Awareness Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Security Threat Management at QLS Level 4 exams. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in Security Threat Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Security Threat Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Security Threat Management bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10

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Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Duration 4 Days 24 CPD hours This course is intended for Primary audience: IT administrators, architects, and business leaders who already manage Nutanix clusters in the datacenter, but who would like more in-depth knowledge of Nutanix datacenter administration. Anyone seeking preparation for the Nutanix Platform Professional (NPP) Advanced certification (in development).Secondary audience: Managers and technical staff seeking more detailed information before making a purchase decision. Overview Protect intellectual property and company data to guarantee business continuity with a complete, advanced data protection strategy.Practice advanced datacenter management procedures using hands on labs.Get the most out of Nutanix systems by maximizing configuration and operation for peak efficiency.Validate new skills by preparing for and completing the Nutanix Platform Professional Advanced certification. The Nutanix AAPM Advanced Administration & Performance Management course is an advanced level training program for experienced Nutanix data center administrators, technicians, and support personnel.The course features comprehensive coverage of performance management for Nutanix clusters, including options for performance optimization, troubleshooting issues and tuning. Learn through hands-on labs to monitor system performance, advanced networking and storage to help optimize data center administration.Advanced Administration explains in detail how to use the major Acropolis services such as Acropolis Block Services (ABS) and Acropolis File Services (AFS). The course also explains how to define and manage assets and applications using Calm, including how to connect to clouds, automation of the Life Cycle Management (LCM) application, and how to implement and configure Self Service Portal and governance.Take advantage of Flash mode to improve system performance as well as how to effectively clone and delete VMs, move them between storage containers, and how to manage VMs (tagging, sizing, migration). Performance ManagementManaging Controller VM ServicesAdvanced Virtual Machine AdministrationImplementing Business Continuity/Disaster RecoveryConfiguring Advanced NetworkingCustomizing Security ServicesManaging Acropolis ServicesPrism Central Management

Level 5 QLS Diploma | QLS Endorsed Certificate Included | 10 CPD Courses & PDF Certificates | 145 CPD Points

You'll be surprised to know that one in eight employees in the UK face an Employment Law issue every year. So, Don't be another statistic! This Level 5 Diploma in Employment Law empowers you to navigate the tangled-up world of workplace rights and Employment Law regulations of UK Employment Law. No more fear of tricky contracts in the Employment Law, confusing jargon, or unjust treatment. Become your own advocate of Employment Law and stand up for what's right, both for yourself and others. You can learn to decipher complex legalese of Employment Law confidently, draft airtight employment contracts, and handle tricky situations like discrimination or unfair dismissals within the Employment Law. This comprehensive course on Employment Law equips you with the tools to understand your rights, responsibilities, and those of your colleagues. Stop feeling powerless and be the champion of fair and ethical workplaces with extensive knowledge of Employment Law! Master the intricacies of Employment Law and get to know about legal recruitment processes, employee handbooks, disciplinary procedures, health and safety regulations, and all there is in the Employment Law of the UK. By the end of this Employment Law training program, you'll be a walking encyclopaedia of workplace rights, ready to protect yourself and others from any Employment Law legal pitfalls. Don't wait! Enrol in our Employment Law course now and take control of your career! Your future workplace confidence, and the power to ensure fairness for all, await! Package Details Gain comprehensive knowledge of employment laws and regulations, ensuring compliance and protecting your organisation. Explore engaging quizzes and assignments to apply your knowledge and develop critical thinking skills. Choose your pace and schedule, with 24/7 access to course materials and dedicated support from legal experts. Learn from any smart device, anytime, anywhere, making legal expertise readily available. Equip yourself with the knowledge and skills to excel in HR, legal, or management roles, gaining a competitive edge in the job market. Learning Outcomes Navigating complex Employment Law regulations with ease. Train others on employment law best practices. Connect with peers and industry experts. Impress employers with your Employment Law expertise. Minimise risk and protect your business. Level 5 Diploma in Employment Law Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Certificate of Achievement CPD Accredited Certificate Be an expert advisor, navigate complex regulations, and empower your team. This CPD-accredited certificate demonstrates your in-depth knowledge of employment law. Impress employers, protect your business, and build a strong network with your £4.79 instant PDF download or £9.99 hard copy certificate. Invest in your legal expertise and stand out in the job market. Endorsed Certificate of Achievement from the Quality Licence Scheme Become an in-demand Employment Law expert with an endorsed certificate of achievement from the QLS, signifying your in-depth knowledge of complex employment regulations. Impress potential employers and bolster your credibility with this free-to-receive certificate (international postage £10). Navigate legal challenges with confidence and build a thriving career in HR or legal consultancy. Endorsement Navigate the complexities of employment law with confidence thanks to this QLS-endorsed Level 5 Diploma. The QLS recognises this course's comprehensive curriculum and expert instructors, ensuring you grasp intricate regulations and best practices. Impress potential employers and enhance your career prospects with this prestigious endorsement, demonstrating your mastery of legal compliance in the workplace. Who is this course for? HR professionals Managers and supervisors Business owners and entrepreneurs Recruitment Specialists Legal professionals Requirements To enrol in this Level 5 Diploma in Employment Law, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Advisor/Manager: £25,000 to £45,000 per year Employment Law Consultant: £30,000 to £60,000 per year Legal Assistant (Employment Law): £20,000 to £35,000 per year HR Compliance Officer: £25,000 to £40,000 per year Employee Relations Specialist: £30,000 to £50,000 per year Labour Market Analyst: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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Here's what you get: Step by step Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visa lessons One to one assistance from Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visaprofessionals if you need it Innovative exams to test your knowledge after the Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visa courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visa certificate and transcript on the next working day Easily learn the Advanced UK Law, British Citizenship, Immigration Law & Obtaining UK Visa skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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