Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included
***Complete Contracts Law UK Training Package*** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Contracts Law UK Training bundle Now Get the career you want and become a skilled contract lawyer with Apex Learning. This comprehensive Contracts Law UK course will cover all the fundamentals of legal relations, the terms of a contract and much more. Learners will come away with a firm grasp of the roles and responsibilities in Contracts Law so that they can enter the profession with confidence and success. What other courses are included with this Contracts Law UK Training Bundle? Course 01: Business Law Course 02: Understanding Wills and Probate Laws - Level 2 Course 03: Employment Law Level 3 Course 04: AML and Criminal Intelligence Analysis Diploma Course 05: GDPR Data Protection Level 5 Course 06: Compliance & Business Risk Management Course 07: International Law Course 08: Family Law 2021 Course 09: Mental Health Laws and Awareness - Level 2 Course 10: Real Estate Investor Level 3 Key features of this Contracts Law UK Training course: This bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access to all the Contracts Law UK bundle courses This Contracts Law UK training is entirely online 24/7 Learner support The Contracts Law UK Training package presents a full learning curve for understanding the legalities and processes of contracts, from the agreement procedure to the underlying conditions and warranties. You will also be coached in identifying and nullifying illegal contracts law. By finishing the Contracts Law, you will have gained every scrap of knowledge to act as a legal representative. Enrol today and start your journey to a rewarding career in Contracts Law! This Contracts Law UK Training course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week for a lifetime. Effective support service and study materials will build your confidence. Course Curriculum of Contracts Law Bundle: ***Contract Law UK Level 3*** Module 01: Introduction Module 02: Ministry of Justice Module 03: Agreements and Contractual Intention Module 04: Considerations and Capacities Module 05: Terms within a Contract Module 06: Misinterpretations and Mistakes Module 07: Consumer Protection Module 08: Privity of Contract Module 09: Insurance Contract Module 10: Contracts for Employees Module 11: Considerations in International Trade Contracts Module 12: Regulations for International Trade Module 13: Remedies for Any Contract Breach ------- 10 more Contracts Law related courses---------- How will I get my Contracts Law Certificate? After successfully completing the Contracts Law UK Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Enrol today and start your journey to a rewarding career in Contracts Law! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Contracts Law UK Training. Requirements Our Contracts Law is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Contracts Law course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Contracts Law Diploma course, it can be studied in your own time at your own pace. Career path Having this CPD certificate included in this Contracts Law UK Training course package will increase the value in your CV and open you up to multiple sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Contract Law UK Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Take your business abilities to another level and train in all the skills you will ever need to excel in an administrative department. This innovative course provides the full range of essential competencies that will give you significant advantages in any organisational infrastructure. The Office Skills and Administration Level 3 course covers everything from business writing and phone etiquette, to body-language interpretation and minute-taking methods. You will not only learn to improve your communication and organisational aptitudes but you will also even be trained to get the most out of Microsoft's Excel and PowerPoint. Maximise your career potential and take your office abilities to a new standard. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Along with our premium Office Skills and Administration Level 3, you will get 10 premium courses specially designed for Office Skills and Administration. Also, you will get an original hardcopy certificate, transcript and a student ID card. Office Skills and Administration Level 3 will provide you with the CPD certificate that you'll need to succeed. Benefits you'll get choosing Apex Learning for this Office Skills and Administration Level 3: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Courses are included with this Office Skills and Administration Level 3 Bundle: Course 01: Office Skills and Administration Level 3 Course 02: Minute Taking for PA and Admin Assistants | Animated Online Course Course 03: Online Meeting Management Course 04: Paralegal Course 05: GDPR Data Protection Level 5 Course 06: Workplace Confidentiality Course 07: Document Control Course 08: Level 2 Microsoft Office Essentials Course 09: Touch Typing Essentials Course 10: Decision Making and Critical Thinking Course 11: Performance Management How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. In this part, we'll discuss the Office Skills and Administration Level 3 course modules in detail so that you get a clear view of what your Office Skills and Administration Level 3 learning journey would be. The Office Skills and Administration Level 3 course modules are divided into small sections for a better learning experience. Curriculum: Module 01: Personal Assistant Personal Assistant Module 02: Admin Support Admin Support Module 03: Administrative Management Administrative Management Module 04: Organisational Skills Organisational Skills Module 05: Telephone Etiquette Telephone Etiquette Module 06: Business Writing Business Writing Module 07: Time Management Time Management Module 08: Body Language and Effective Communication Body Language and Effective Communication Module 09: Meeting Management Meeting Management Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration. Office Skills and Administration Level 3 is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Office Skills and Administration course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Office Skills and Administration course, it can be studied in your own time at your own pace. Career path The Course will be very beneficial and helpful, especially to the following professionals: Administrative Assistant. Secretary. Administrator. Office Manager. Receptionist. Office Administrator. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Skills and Administration Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Uplift your career as a massage business, or join a company engaged in providing Massage Therapy services to clients with our comprehensive Reflexology, Aromatherapy and Acupuncture course. With a single payment, you will gain access to Reflexology, Aromatherapy and Acupuncture Complete Bundle including 10 Career development courses, an original hardcopy certificate, transcript and a student ID card. What other courses are included with this Reflexology, Aromatherapy and Acupuncture Complete Bundle? Course 1: Herbal Mastery Advanced Course - Level 4 Course 2: Herbalist: Cold and Flu Remedies Course 3: Cupping Massage Therapy Masterclass Course 4: Hydrotherapy Course 5: Personal Hygiene Course 6: Biohacking Your Physical and Mental Health Course 7: GDPR in Healthcare Course 8: First Aid Training Course 9: Infection Prevention Training This Reflexology, Aromatherapy and Acupuncture Complete Bundle is the ideal choice for those individuals who enjoy helping people and who want to use their knowledge of the body to help individuals to relax through Massage techniques. Aromatherapy - Aromatherapy uses aromatic plant extracts and essential oils to treat physical illness and mental stress. So, you need to know the types of essential oils to use for a specific purpose, the nature of massaging, methods of using the oils, and more. The course covers all the essential techniques along with the history of aromatherapy. Reflexology - Reflexology applies pressure to certain areas on the feet, hands, and ears as the branch believes that there are some reflex points in these areas. The techniques of applying pressure to the right place, the reflex areas of our body, etc. will be covered in the course. Acupuncture - Acupuncture is a Chinese alternative medicine technique that inserts thin needles at specific points on the body to manipulate the flow of energy. The course shows you the techniques of doing Acupuncture along with the types of needles, how it works, and more. Learn how to ease others' pain and discomfort and start a rewarding career with intensive training for Body Therapy. This complete learning package supplies will coach you in every kind of natural treatment for the human body and a healthier lifestyle. The Reflexology, Aromatherapy and Acupuncture Complete Bundle course is designed to deliver the maximum amount of knowledge and essential tuition, covering an impressive range of soothing remedies. You will be tutored in the varied practices of Massage, including; Relaxation, Aromatherapy, Full Body, Traditional Swedish, Acupressure, Deep Tissue, and Professional Cupping. It has never been so easy to train in every type of Holistic therapy. Take this Reflexology, Aromatherapy and Acupuncture Complete Bundle anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Reflexology, Aromatherapy and Acupuncture Complete Bundle will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Reflexology, Aromatherapy and Acupuncture Complete Bundle has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Reflexology, Aromatherapy and Acupuncture Complete Bundle is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Reflexology, Aromatherapy & Acupuncture: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Reflexology, Aromatherapy and Acupuncture Complete Bundle Alternative health treatments are increasing in popularity now more than ever before! According to the General Council for Massage Therapies (UK), consumers received 214 million messages in 2018, with an upward trend from prior years. Curriculum Course 1: Reflexology, Aromatherapy and Acupressure Complete Bundle Reflexology, Aromatherapy and Acupuncture Introduction to Massage Therapy Massage History The Role of A Massage Therapist Tissues, Organs, & Neuromuscular systems General Benefits of Massage Indian Head Massage Facial Massage Neck Massage Back Massage Full Body Massage Swedish Massage Sports Massage LomiLomi Massage Anti-Cellulite Massage Hot Stone Massage Thai Foot Massage Prenatal Massage Medical Massage Baby Massage Trigger Point Therapy Thai Massage Reflexology How A Massage Therapist Can Start A Business Marketing Your Business Complimentary Massages Building Your Clientele Other Ways To Market Your Business Conclusion to Massage Aromatherapy Lesson 1 - Introduction Lesson 2 - History Lesson 3 - Methods of Extraction Lesson 4 - General Properties Lesson 5 - Carrier Oils and Blending Lesson 6 - Part 1 - Essential Oils Lesson 6 - Part 2 Lesson 6 - Part 3 Lesson 7 - Safety Lesson 8 - Contraindications Lesson 9 - Methods of Use Lesson 10 - Body Processes Lesson 11 - Skeletal System Lesson 12 - Muscular System Lesson 13 - Circulatory System Lesson 14 - Respiratory and Digestive Lesson 15 - Endocrine System Lesson 16 - Urinary & Lymphatic Systems Lesson 17 - Nervous System Lesson 18 - Integumentary and Olfactory Systems Lesson 19 - DNA And many more... Acupressure What is Acupressure? How to Apply Pressure to Acupressure Points 88 Self Acupressure Key Points to Remember What are Meridians? The Role of the Meridians The Meridian Clock Key Points to Remember Essentials Before Getting Started How to Begin and End an Acupressure Treatment Potent Points to Clear Channel Pain 1 Potent Points to Clear Channel Pain 2 Potent Points to Clear Channel Pain 3 And many more... Course 2: Herbal Mastery Advanced Course - Level 4 Introduction to Herbal Medicine Regulations and Safety Introduction to Botany Chemistry of Herbs Preparation of Herbal Remedies Herbal Hair and Skin Care Herbalist Approach and Conventional Herbal Medicines Herbs of Bible and China Ayurvedic Medicine Aromatherapy Creating a Successful Herbal Business Course 3: Herbalist: Cold and Flu Remedies Module 01: Basics of Herbal Medicine Module 02: Modern Herbal Medicine Module 03: Herbal Remedies for Preventing Common Cold & Flu Module 04: Herbal Remedies for Fighting Cold & Flu Symptoms Module 05: Recipe for Making Herbal Medicine for Cold & Flu at Home Module 06: Creating a Successful Herbal Business Course 4: Cupping Massage Therapy Masterclass Introduction A Brief History of Cupping A Word About Cupping Marks Cupping Contraindications Supplies and Room Set Up Cupping Massage Techniques Cupping for Rotator Cuff Cupping for the Forearms & Hand Cupping for the Hips, Hamstrings & IT Band Cupping for the Calves & Feet Cupping for the Quads & Adductors Cupping for Knee Pain Cupping for Shin Splints Massage Cupping Techniques for Shin & Calves Safety and Sanitation of Cups Course 5: Hydrotherapy Module 1: Introduction to Hydrotherapy Module 2: Anatomy and Physiology Review Module 3: Types of Hydrotherapy Module 4: Effects of Hydrotherapy Module 5: Common Conditions Treated with Hydrotherapy Module 6: Hydrotherapy for Shoulder and Lower Limb Module 7: Hydrotherapy for Animals Course 6: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic Course 7: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 8: GDPR in Healthcare Module 01: Introduction to GDPR Module 02: GDPR and Healthcare Setting Module 03: General Data Protection Regulations Explained Module 04: Lawful Basis for Preparation Module 05: Responsibilities and Obligations Module 06: Electronic Medical Records Module 07: Rights and Breaches Course 9: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 10: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 135 CPD hours / points Accredited by The CPD Certification Service Who is this course for? There is no experience or previous qualifications required for enrolment on this Reflexology, Aromatherapy and Acupuncture Complete Bundle. It is available to all students of all academic backgrounds. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our Reflexology, Aromatherapy and Acupuncture Complete Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Reflexology training course will lead you to many different career opportunities, here are few prospects: Complementary Therapist- £27,000 per annum Reflexologist - £43,000 per annum Massage Therapist - £40,000 per annum And many more! Certificates Certificate of completion Digital certificate - Included
This course covers all the key concepts that will help you prepare for and pass the AWS Certified Cloud Practitioner certification exam for the latest CLF-C01. A practical-based course where you will gain practical knowledge about AWS Cloud through videos and demo sessions.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 1 million people in the UK visit a pharmacy every single day? Pharmacies play a vital role in our healthcare system, and pharmacy assistants are a key part of keeping them running smoothly. Are you interested in a career supporting pharmacists and helping patients with their health? This Pharmacy Assistant Diploma could be the perfect first step. The Pharmacy Assistant Diploma Bundle provides a well-rounded foundation for a successful career in pharmacy. You'll gain a strong understanding of pharmacy procedures, medication control and administration, and essential medical terminology. Our diploma also covers key areas like human anatomy, first aid, and even the latest developments in COVID-19 critical care. Our Bundle Contains 8 of Our Premium Courses for One Discounted Price: Course 01: Pharmacy Assistant and Technician Foundation Training Course 02: Control and Administration of Medicines Online Training Course Course 03: Medical Transcription Course 04: Nurse Prescribing Diploma Course 05: Anatomy and Physiology of Human Body Course 06: Diabetes Awareness (Type 1 and Type 2) Course 07: First Aid Trainer Course Course 08: COVID-19 Critical Care: Understanding and Application Whether you're looking for a new career path or want to advance in your current role within a pharmacy, this diploma equips you with the expertise and confidence to succeed. Enrol today and take the first step towards a fulfilling career in pharmacy! Learning Outcomes of Pharmacy Assistant Explain key legislation and guidelines governing pharmacy practice in the UK. Identify and classify different medication forms and their administration methods. Accurately measure and dispense medications based on prescriptions. Communicate effectively with patients and healthcare professionals. Recognize and respond to potential medication errors. Contribute to a safe and efficient pharmacy environment. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Pharmacy Assistant Get a free student ID card with Pharmacy Assistant Training program (£10 postal charge will be applicable for international delivery) The Pharmacy Assistant is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Pharmacy Assistant course materials The Pharmacy Assistant comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Pharmacy Assistant and Technician Foundation Training Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician Module 2: Job Role of Pharmacy Technicians Module 3: Pharmacy Assistant Patient Counselling Guide Module 4: Communication in Pharmacy Settings Module 5: The Pharmacy Team and Practices Module 6: Prescription and Dispensing in Pharmacies Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 8: Inventory Control and Management in Pharmacies Module 9: Standard Operating Procedures (SOPs) Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology Course 02: Control and Administration of Medicines Online Training Course Module 01: Medicine Management Fundamentals Module 02: Importance Of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines To Use Module 06: Palliative Care Module 07: The Four Principles Of Medicine Optimisation Module 08: Managing Medication In Residential Aged Care Facilities (RACFs) Module 09: Law And Legislation Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £65) CPD Hard Copy Certificate: £29.99 CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Pharmacy Assistant bundle. This Pharmacy Assistant bundle is ideal for: Healthcare enthusiasts Pharmacy assistants Retail pharmacy staff Disclaimer: The Pharmacy Technician course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy technician. Requirements You will not need any prior background or expertise to enrol in this Pharmacy Technician bundle. Career path After completing this Pharmacy Technician bundle, you are to start your career or begin the next phase of your career. Pharmacy assistant Dispensary technician Medical receptionist Healthcare assistant Clinical support worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The legal sector is a thriving industry in the UK, and legal secretaries play a vital role in ensuring its smooth operation. Did you know that according to a recent report, there are over 100,000 legal secretaries employed in the UK alone? If you're interested in a challenging and rewarding career in law, this diploma course is the perfect first step. This Diploma in Legal Secretary at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This comprehensive Legal Secretary Diploma course equips you with the essential skills and knowledge to excel in a legal environment. You'll gain a solid understanding of UK legal systems and procedures, covering areas like business law, employment law, family law, and contract law. The course also focuses on developing your practical skills in legal research, document preparation, case management, and communication. By the end of this program, you'll be confident in providing exceptional support to lawyers and solicitors, making you a valuable asset to any legal team. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Legal Secretary at QLS Level 5 Course 02: Business Law Course 03: UK Employment Law Course 04: Family Law Course 05: Contract Law UK This Legal Secretary training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Legal Secretary Gain a thorough understanding of the UK legal system. Master key legal concepts across various practice areas. Develop essential legal document preparation and processing skills. Enhance your communication and interpersonal skills for a legal environment. Learn effective time management techniques for a fast-paced legal office. Gain the confidence to excel in a legal secretary role. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Legal Secretary Get a free student ID card with Legal Secretary Training program (£10 postal charge will be applicable for international delivery) The Legal Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Legal Secretary course materials The Legal Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Legal Secretary at QLS Level 5 Module 01: Understanding the Concept of Paralegal Module 02: Key Legal Terminology Module 03: Effective Communication Skills for Paralegals Module 04: The Legal Workplace & Professionals Module 05: Law & Legal Systems Module 06: Contract & Business Law Module 07: Property Law Module 08: Wills, Probate, Estate Law Module 09: Criminal Law Module 10: Common Paralegal Legal Matters Module 11: Human Rights Module 12: Conflict and Conflict Resolution Module 13: Professional Conduct and Ethics of Paralegals Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career starters Legal professionals Career changers Administrative assistants Paralegal aspirants Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal secretary Paralegal Legal assistant Conveyancing assistant Solicitor's secretary Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Legal Secretary at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Flash Sale! Prices Reduced Like Never Before!! In today's fast-paced and ever-changing corporate landscape, the importance of robust Human Resources (HR) practices cannot be overstated. With over 75% of UK businesses acknowledging the critical role of HR in achieving organisational success, the demand for skilled HR professionals is at an all-time high. This bundle is your gateway to mastering the multifaceted domain of HR, offering a comprehensive understanding tailored to increase your expertise in managing today's dynamic workforce. This exclusive bundle covers everything from the foundational Certificate in HR Audit to specialised training in UK Payroll Management and Performance Management, alongside critical courses on Office Administration, HR Management, Employee Hiring, and Termination Training. It's structured to provide you with an in-depth understanding of the nuances of Employment Law in the UK, effective office management, payroll intricacies, and the latest HR management strategies and audit skills. By the end of this course, you'll be well-equipped to handle HR challenges with confidence and drive organisational success through effective people management. Courses Are Included In this HR Audit (HR Management, Performance Management & Internal Audit) : Course 01: Certificate in HR Audit CPD Certified Course 02: Internal Audit Skills Course 03: UK Employment Law Course 04: Office Administration Course 05: HR Management Course Course 06: UK Payroll Management Course 07: Performance Management Level 3 Course 08: Employee Hiring and Termination Training For those passionate about HR Management, the "HR Audit (HR Management, Performance Management & Internal Audit)" bundle opens doors to a fulfilling career path where you can truly make an impact on developing the environment in a company. Enrol now and take the first step towards making a real difference with essential HR Management skills to take your company to the next level! After this Administration Training course, you will be able to learn: Understand the key aspects of UK Employment Law and its application. Master HR audit techniques to evaluate and improve HR practices. Gain insights into effective internal audit strategies for HR. Learn best practices in office administration and payroll management. Develop skills in performance management to enhance team productivity. Acquire knowledge of employee hiring and termination protocols. Why Prefer This Administration Training Course? Earn a CPD-accredited certificate upon course completion Receive a FREE Administration student ID with exclusive discounts Lessons aligned with Administration standards Access innovative, engaging Administration content and activities Complete the program at your own pace with Administration flexibility Enjoy 24/7 tutor support for Administration students Hurry up and join!! This bundle offers a deep dive into HR management, focusing on UK Employment Law, payroll management, and performance evaluation. It equips learners with the skills to conduct HR audits, manage office administration, and implement effective hiring and termination training. Through this course, you'll become proficient in ensuring compliance, enhancing employee performance, and contributing to your organisation's success. Course Curriculum HR Audit (HR Management, Performance Management & Internal Audit) Course 01: Certificate in HR Audit CPD Certified Module 01: Introduction to HR Audit Module 02: HR Audit Procedures Module 03: Employee Recruitment and Selection Procedure Module 04: Employee Training and Development Process Module 05: HR Audit Interviews Module 06: Reporting HR Audit Outcome Module 07: UK Internal Audit Standards Course 02: Internal Audit Skills Module 01: Auditing As A Form Of Assurance Module 02: Internal Audit Procedures Module 03: Technology-Based Internal Audit Module 04: Internal Control And Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career As An Auditor Course 03:UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £104) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: HR professionals Office managers Small business owners Aspiring HR managers Audit practitioners Career changers Requirements You will not need any prior background or expertise to enrol in this Administration Training course. Career path People who enrol in this Administration Training course can pursue their career as: HR Manager - £45,000 to £60,000 Internal Auditor - £35,000 to £50,000 Payroll Manager - £30,000 to £45,000 Performance Management Specialist - £40,000 to £55,000 Employment Law Advisor - £35,000 to £50,000 Office Administration Head - £25,000 to £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge. Advanced Diploma in HR (Human Resources) at QLS Level 7 Hard copy certificate - £149
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before According to the UK Government, the employment rate for medical secretaries is expected to grow by 10% between 2020 and 2030. This growth is being driven by the increasing demand for healthcare services in the UK. If you're detail-oriented, have excellent communication skills, and are passionate about the medical field, this career path could be perfect for you. This Medical Secretary Diploma equips you with the skills to excel in a medical office. Learn medical terminology, transcribe dictation, navigate healthcare law, and master administrative tasks. This program strengthens your communication, interpersonal skills, and prepares you for a fulfilling career in medical administration. Your journey towards mastering the role of a Medical Secretary begins here! Courses Included in this Medical Secretary Diploma Bundle: Course 01: Diploma in Medical Secretary at QLS Level 5. Course 02: Introduction to Medical Terminology. Course 03: Medical Transcription. Course 04: Medical Law. Enrol today and unlock a world of opportunity in medical administration. This diploma program will empower you to make a significant contribution to the healthcare industry while propelling your career forward. Learning Objectives of Medical Secretary Diploma Bundle: Understand the role and responsibilities of a medical secretary. Develop the skills to schedule appointments, maintain patient records, and transcribe medical reports. Learn how to communicate effectively with patients and insurance companies. Gain an understanding of the latest medical terminology and legal aspects of medical secretary work. Apply your skills and knowledge to a variety of medical settings. Demonstrate the skills and knowledge required to work as a medical secretary. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Medical Secretary Get a free student ID card with Medical Secretary Training program (£10 postal charge will be applicable for international delivery) The Medical Secretary is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Secretary course materials The Medical Secretary comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Medical Secretary at QLS Level 5 Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics Course 02: Introduction to Medical Terminology Module 01: Human Body Vocabulary With Pictures Module 02: Equipment, Instruments And Lab Tests Module 03: Acronyms And Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood And Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 03: Medical Transcription Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Course 04: Medical Law Module 01: Introduction To Medical Transcription Module 02: The What, How, Who And Why Of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = 52) CPD Hard Copy Certificate: £29.99 CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Administrative professionals Medical enthusiasts Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Medical secretary Practice manager Medical coder Healthcare administrator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.