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803 Data Protection Officer (DPO) courses

UK Employment Law

By OnlineCoursesLearning.com

Introduction: Understanding your rights as an employee is an important aspect of working, but how does this help those working outside of the legal world? The UK Employment Law Certification programme is a great course for anyone both within and outside the legal world, particularly those in human resources roles. The information provided within this programme offers employees with the information that they need, in order to understand not only their rights as an employee, but also their duties and how they fit into the workforce. This is also an excellent opportunity for employers, as it will give them invaluable information that can help build a safe and productive working environment. This 10 module certification programme will benefit not only you, as an owner or manager, but also any staff members and your organisation as a whole.   What's Covered in the Course? Each module is designed to deliver up-to-date information related to UK employment law. This includes topics such as: An overview and foundational knowledge base of employment law in the UK, including why it's important to know and the basics of this form of law; The legal processes related to recruitment and employment contracts, such as the Equality Act 2010 and how to prepare a contract; Employee benefits and wages - this covers broader topics, such as payroll and the minimum wage, as well as PAYE forms: P45, P60 and P11D; How to handle employee dismissals and disciplinary action; Health and safety regulations, including the Health and Safety at Work Act 1974; Employee leaves of absence, such as sick leave, parental leave and long-term leave; Workplace monitoring and data protection, which involves maintaining employee confidentiality and regulations regarding supervision; Handling workplace grievances and disputes. What are the Benefits of the Course? As an employer or an employee, this UK Employment Law Certification provides a number of benefits: It can be accessed from anywhere in the world and offers a 'learn at your own pace' format; It provides a great skills development opportunity for human resources and/or accounting personnel and/or any staff whom you are hoping to promote; It includes up-to-date information about the UK legal system, so it is catered to your specific area, as opposed to offering generic advice; It uses real-life scenarios that would typically need to be addressed in the workplace, providing your employees with the required skills and knowledge, in order to handle such cases in a professional manner and within the legal guidelines; It ensures that your employees are working under current workplace safety regulations and standards.

UK Employment Law
Delivered Online On Demand
£50

Paralegal Essentials Training

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Paralegal Courses will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Paralegal Courses bundle will help you stay ahead of the pack. Along with this Paralegal Course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Paralegal Courses Bundle Consists of the following Premium courses: Course 01: Paralegal Course 02: Certificate in Compliance Course 03: Employment Law Level 3 Course 04: Contract Manager Diploma Course 05: Workplace Confidentiality Course 06: Document Control Course 07: GDPR Data Protection Level 5 Course 08: Financial Investigator Course 09: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Conflict Management Course 11: Workplace Safety Course So enrol now in this Paralegal to advance your career! How will I get my Paralegal Certificate? After successfully completing the Paralegal course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Enrol now in Paralegal Courses to advance your career, and use the premium study materials from Apex Learning. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Paralegal Courses bundle. Requirements This Paralegal Course has been designed to be fully compatible with tablets and smartphones. Career path Having this Paralegal expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Paralegal) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Paralegal Essentials Training
Delivered Online On Demand
£39

VAT-Tax Accounting and Bookkeeping Diploma

5.0(10)

By Apex Learning

Scientific information shows that VAT is a major source of revenue for the UK government. It is also a complex tax system that can be difficult to understand. This VAT-Tax Accounting and Bookkeeping Diploma course will provide you with the knowledge and skills you need to comply with VAT regulations and to manage your VAT affairs effectively. Learning outcomes: Understand the basic principles of VAT Calculate VAT accurately and efficiently Categorize VAT transactions correctly Comply with VAT regulations Keep accurate VAT records Prepare VAT returns Advise clients on VAT matters Courses are included in this VAT-Tax Accounting and Bookkeeping Diploma? Course 01: Introduction to VAT Course 02: Level 3 Tax Accounting Course 03: Level 3 Xero Training Course 04: Diploma in Accounting and Bookkeeping Course 05: Commercial Law 2021 Course 06: Applied Economics Course 07: Basic Business Finance Course 08: Business Analysis Level 3 Course 09: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Information Management Course 11: GDPR Data Protection Level 5 Enroll in the VAT-Tax Accounting and Bookkeeping Diploma today and start your journey to a rewarding career in business! The VAT-Tax Accounting and Bookkeeping Diploma is a valuable qualification for anyone who works in business or finance. It can help you to: Get a job in VAT compliance Advance your career in accounting Start your own business Optimize your business's VAT liability => The detailed Course Curriculum is provided in the Resources section <= Certification: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you are looking for a comprehensive and up-to-date course on VAT, tax accounting, and bookkeeping, then the VAT-Tax Accounting and Bookkeeping Diploma is the perfect choice for you. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This VAT-Tax Accounting and Bookkeeping Diploma is suitable for- Job Seekers Bookkeepers Finance professionals Business owners and entrepreneurs Accounting and finance professionals Individuals already working in business sectors. Anyone who wants to learn about VAT, tax accounting, and bookkeeping Requirements This VAT-Tax Accounting and Bookkeeping Diploma course has been designed to be fully compatible with tablets and smartphones. Career path With this VAT-Tax Accounting and Bookkeeping Diploma, you can pursue a career in: VAT compliance Accounting Bookkeeping Business management Finance Salary ranges for these careers in the UK can start from £20,000 and go up to £60,000 or more. Certificates Certificate of completion Digital certificate - Included

VAT-Tax Accounting and Bookkeeping Diploma
Delivered Online On Demand
£39

Anti Money Laundering Specialist

5.0(10)

By Apex Learning

Anti Money Laundering (AML) Did you know that the term "Money Laundering" actually has its origins in the 1920s when notorious gangster Al Capone tried to hide his illegal income from the government by running it through a series of laundromats? The idea was that dirty money from illegal activities would be mixed in with the legitimate earnings of the laundromat and come out "clean" on the other end. Hence, the term "Money Laundering" was born. What other courses are included with this Anti Money Laundering Specialist Training? Course 01: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 02: English Law and Legal System Level 3 Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Level 3 Tax Accounting Course 05: Financial Investigator Course 06: Business Analysis Level 3 Course 07: GDPR Data Protection Level 5 Course 08: Compliance & Business Risk Management Course 09: Effective Communication Skills Course 10: Time Management Course 11: Decision Making Benefits you'll get choosing Apex Learning for this Anti Money Laundering: One payment but lifetime access to 11 CPD courses of this Anti Money Laundering Bundle Certificates and student ID for the Anti Money Laundering course are included in a one-time fee Full tutor support is available from Monday to Friday with this Anti Money Laundering Bundle Accessible, informative modules of Anti Money Laundering bundles are designed by expert instructors Learn Anti Money Laundering Training at your ease - anytime, from anywhere Study the Anti Money Laundering course from your computer, tablet or mobile device CPD accredited Anti Money Laundering Bundle course - improve the chance of gaining professional skills So enrol now in this Anti Money Laundering Bundle to advance your career! The curriculum of Anti Money Laundering Specialist Bundle Course 1: Anti Money Laundering (AML) Regulation for AML Officers Diploma 01: Introduction to Anti Money Laundering 02: Proceeds of Crime Act 2002 03: Development of Anti Money Laundering Regulation 04: Responsibility of the Money Laundering Reporting Office 05: Risk-based Approach 06: Customer Due Diligence 07: Record Keeping of Anti Money Laundering 08: Suspicious Conduct and Transactions 09: Awareness and Training CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anti Money Laundering Specialists Requirements Anti Money Laundering Specialists Career path Anti Money Laundering Specialists Certificates Certificate of completion Digital certificate - Included PDF Certificate: Free (Previously it was £6*11 = £66) Certificate of completion Hard copy certificate - £9.99 Hard Copy Certificate: Free (For The Title Course: Previously it was £10) To get the Hard copy certificates of other courses, then you have to Pay £9.99 for each

Anti Money Laundering Specialist
Delivered Online On Demand
£39

Trading - CPD Certified

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now The Forex Market is a challenging field, it comes with high risks that can take your whole career down. On the other hand, it can quickly fill your pockets if you have the expertise to avoid the risks and perform safe trading. The Forex Trading Bundle will provide you with the necessary knowledge and abilities to succeed in this profitable sector. The Forex Trading Bundle is designed to show you the ins and outs of forex trading. In this comprehensive bundle, you will learn about the fundamentals of the stock market. This Forex Trading bundle will introduce you to the basics of Forex and the different sectors of the trading market. From the informative modules, you will be able to pick up the skills to manage risks with expert hands. The Forex Trading Bundle will also provide you with detailed lessons on forex volatility and market expectation. In addition, you will get the opportunity to build your competence in different trading operations. Courses included in this Forex Trading ? Course 01: Forex Trading Level 3 Course 02: Budgeting and Forecasting Course 03: Business Analysis Level 3 Course 04:Team Management Course 05: Level 2 Financial Planning and Management Course Course 06: Stock Market Investing for Beginners Course 07: Microsoft Excel Level 3 Course 08: GDPR Data Protection Level 5 Course 09: Financial Modeling Using Excel Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Risk Management Curriculum of the Bundle Course 1: Forex Trading Level 3 Module 01 - Introduction to Forex Trading Module 02 - Major Currencies and Market Structure Module 03 - Kinds of Foreign Exchange Market Module 04 - Money Management Module 05 - Fundamental Analysis Module 06 - Technical Analysis Module 07 - Pitfalls and Risks Module 08 - Managing Risk Module 09 - Trading Psychology And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Forex Trading Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Trading - CPD Certified
Delivered Online On Demand
£39

FinTech Training : Financial Technology

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This FinTech Training : Financial Technology bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this FinTech Training : Financial Technology bundle will help you stay ahead of the pack. Throughout the FinTech Training : Financial Technology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this FinTech Training : Financial Technology course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This FinTech Training : Financial Technology Bundle Consists of the following Premium courses: Course 01: Corporate Finance: Working Capital Management Course 02: Financial Analysis Course 03: Financial Modelling Course - Learn Online Course 04: Budget Analysis and Financial Reports Diploma Course 05: Corporate Finance and Investment Decisions Course 06: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 07: Banking and Finance Accounting Statements Financial Analysis Course 08: Level 3 Tax Accounting Course 09: Financial Risk Management Course 10: GDPR Data Protection Level 5 Course 11: Time Management Enrol now in FinTech Training : Financial Technology to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your FinTech Training : Financial Technology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Corporate Finance: Working Capital Management: Module 01: Course Introduction Module 02: Introduction to Working Capital Management Module 03: Trade Credit and Receivable Management Module 04: Payables Management Module 05: Inventory Management Practices Module 06: Cash Management Practice ***And 10 more courses*** CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this FinTech Training : Financial Technology bundle. Requirements This FinTech Training : Financial Technology course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Corporate Finance: Working Capital Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

FinTech Training : Financial Technology
Delivered Online On Demand
£39

Book-keeping: Bookkeeper Training

5.0(10)

By Apex Learning

Book-keeping: Bookkeeper Training Be fully equipped for a lucrative career and assured future by learning to be a bookkeeper skilled at using QuickBooks. Take our Book-keeping: Bookkeeper Training course, and you'll be trained in the most sought-after accounting skill, as well as being familiar with the industry-standard software. Every successful company has a gifted bookkeeper working on their finances and almost certainly using QuickBooks. This course will quickly teach you all the necessary techniques for this form of accounting, with many tips and recommendations on how to customise the software to fit all your business needs. Enrol now and start your new career in finance. Take this Book-keeping: Bookkeeper Training course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Courses are included with this Bundle: Course 01: Accounting and Bookkeeping Level 2 Course 02: Diploma in Quickbooks Bookkeeping Course 03: Introduction to Accounting Course 04: Level 3 Tax Accounting Course 05: Payroll Management - Diploma Course 06: Level 3 Xero Training Course 07: Microsoft Excel Level 3 Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Team Management Course 11: Data Analysis in Excel Level 3 Course This Training will provide you with the CPD certificate that you'll need to succeed. Book-keeping: Bookkeeper Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Book-keeping: Bookkeeper Training Course Curriculum of Book-keeping: Bookkeeper Training Course 01: Accounting and Bookkeeping Level 2 Introduction Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note The detailed curriculum of the Book-keeping: Bookkeeper Training Courses bundle is given in the resources section. How will I get my Certificate? After successfully completing the Book-keeping: Bookkeeper Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Book-keeping: Bookkeeper Training CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Book-keeping: Bookkeeper Training This Book-keeping: Bookkeeper Training is for all. Requirements Book-keeping: Bookkeeper Training No prior requirements to enrol in this Book-keeping: Bookkeeper Training course. Career path Book-keeping: Bookkeeper Training Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Accounting and Bookkeeping Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Book-keeping: Bookkeeper Training
Delivered Online On Demand
£39

Diploma in Import/Export Training

5.0(10)

By Apex Learning

The global Import/export market is worth trillions of dollars each year, and it is only growing. If you want to be a part of this exciting and lucrative industry, then the Diploma in Import/Export Training is the perfect course for you. The import/export industry provides numerous job prospects, overseas profit, local revenue, and more. This industry is incredibly diverse, ranging from small start-ups to large-scale international transactions. This Import/Export Processing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Import/Export Processing will help you keep ahead of the pack. Along with this Import/Export Processing course, you will get 10 other related premium courses. Courses included in this Import/Export Bundle: Course 01: Import/Export Processing Course 02: Transport Management Complete Training Level 3 Course 03: Anti Money Laundering (AML) Regulation for AML Officers Diploma Course 04: Data Protection and Data Security Level 2 Course 05: Manual Handling Level 2 Course 06: Business Law Course 07: Business Analysis Level 3 Course 08: Compliance Training Level 2 Course 09: Risk Management Course 10: Effective Communication Skills Course 11: First Aid Training Key features of this Import/Export course: This Import/Export bundle is CPD QS Accredited Learn Import/Export from anywhere in the world Import/Export is an entirely online, interactive lesson with voiceover audio Lifetime access to the Import/Export course materials 24/7 Learner support The detailed curriculum of the Import/Export bundle is given in the resources section. The Diploma in Import/Export Training is a comprehensive course that will teach you everything you need to know to start or grow your own import/export business. You will learn about the different aspects of import and export, from the basics of trade theory to the practicalities of shipping and logistics. You will also learn how to market your products, find customers, and manage your finances. How will I get my Import/Export Certificates? After successfully completing the Import/Export course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Import/Export bundle. Requirements Our Import/Export course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path With a Diploma in Import/Export Training, you can pursue a variety of careers in the import/export industry, such as: Import/export manager Trade analyst Import/Export forwarder Customs broker Supply Chain Coordinator Sales & Shipping Administrator Management Consultant Lead Import/Export Clerk Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Import/Export Processing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Diploma in Import/Export Training
Delivered Online On Demand
£39

Microsoft Office Specialist (MOS) - CPD Accredited

5.0(10)

By Apex Learning

Microsoft Office Specialist (MOS) is the world's most admired suite of business productivity tools. Its Word, Excel, and PowerPoint products set the standard for word processing, spreadsheet and data use and business presentations, respectively. Microsoft Office is required for about 40% of all job postings. This Microsoft Office Specialist (MOS) course teaches learners all they need to know about word, Excel, PowerPoint, Outlook, and Access. Business operations and office support positions are among the fastest-growing career areas in the current economy. From administrative assistants to specialists in business presentations, data analysis and document publishing, many of today's most promising career areas involve expertise in Microsoft Office products. Microsoft Office Specialist (MOS) is most valuable to students, teachers, schools and office systems. For students, the Microsoft Office Specialist (MOS) course boosts academic performance and preps them for college and careers. For educators, the Microsoft Office Specialist (MOS) course provides targeted training and support with every step of the way. For Administrators, the Microsoft Office Specialist (MOS) course improves institutional results. Courses are included in this Microsoft Office Specialist (MOS) Bundle: Course 01: MS Word Diploma Course 02: Microsoft Excel Level 3 Course 03: PowerPoint Diploma Course 04: Microsoft Teams Course 05: Financial Modeling Using Excel Course 06: Office Skills and Administration Management Diploma Course 07:Team Management Course 08: Touch Typing Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Document Control Course 11: Data Protection and Data Security Level 2 Along with this Microsoft Office Specialist (MOS) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Key features of this Microsoft Office Specialist (MOS) course: This Microsoft Office Specialist (MOS) bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Microsoft Office Specialist (MOS) is entirely online 24/7 Learner support So, enrol now in this Microsoft Office Specialist (MOS) to advance your career! The Microsoft Office Specialist (MOS) bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Microsoft Office Specialist (MOS) expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Microsoft Office Specialist (MOS) from any place in your own time without travelling for classes. How will I get my Microsoft Office Specialist (MOS) Certificate? After successfully completing the Microsoft Office Specialist (MOS) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Microsoft Office Specialist (MOS) bundle. Requirements Our Microsoft Office Specialist (MOS) course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Microsoft Office Specialist (MOS) help qualify you for a variety of positions, including: Office Manager. Executive Assistant. Administrative Assistant. IT Support Technician. SharePoint Specialist. Database Specialist. Workbook Developer. Research Analyst. These jobs, on average, pay between £22,000 to £80,000. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (MS Word Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Microsoft Office Specialist (MOS) - CPD Accredited
Delivered Online On Demand
£39

Call Centre Essentials Skills

5.0(10)

By Apex Learning

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Call Centre Essentials Skills
Delivered Online On Demand
£39