Embark on a Mathematical Odyssey: Build Your Math Fundamentals Welcome to a transformative journey through the enchanting realm of numbers and calculations with our Build Your Math Fundamentals course. Dive deep into the core of mathematical understanding as we unravel the mysteries of integers, factors, fractions, and more. The journey begins with the exploration of directed numbers and meanders through the intricacies of BODMAS, rational numbers, percentages, and beyond. Each module is a stepping stone, laying the foundation for a solid understanding of math fundamentals. No longer view math as a challenge; embrace it as a fascinating adventure with real-world applications. Whether you're a novice eager to conquer the basics or someone looking to refresh their mathematical prowess, this course is your key to unlocking the magic of numbers. Learning Outcomes Master the concept of integers, including directed numbers and their applications. Explore the world of factors, multiples, and their significance in mathematical calculations. Gain proficiency in working with fractions and understand their role in real-world scenarios. Apply the BODMAS rule for simplification with confidence and precision. Navigate through decimal numbers, rational numbers, percentages, and advanced topics like scientific notation. Why choose this Build Your Math Fundamentals course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Build Your Math Fundamentals course for? Students seeking to strengthen their foundational math skills. Professionals wanting to enhance their quantitative abilities. Parents supporting their children in math studies. Job seekers preparing for numerical assessments. Anyone looking to build a solid mathematical foundation for future learning. Career path Data Entry Clerk: £18,000 - £25,000 Administrative Assistant: £20,000 - £28,000 Retail Sales Associate: £18,000 - £22,000 Customer Service Representative: £18,000 - £25,000 Junior Accountant: £22,000 - £30,000 Banking Associate: £20,000 - £28,000 Prerequisites This Build Your Math Fundamentals does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Build Your Math Fundamentals was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Integers ( Directed Numbers) Introduction 00:02:00 Number system 00:09:00 Integers and ordering of integers 00:07:00 Addition and Subtractions of Integers 00:10:00 Operations on Integers 00:06:00 Multiplication and Division of Integers 00:07:00 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Complete knowledge about factors and multiples 00:07:00 Divisibility tests for 2,3,4,5,6 00:07:00 Divisibility rules 7,8,9,10,11 00:11:00 Prime Factorization 00:13:00 Highest common factor HCF 00:13:00 Word problems based on HCF 00:12:00 Least common multiple LCM 00:16:00 Relation between lcm and HCF 00:04:00 Fractions Classification of Fractions 00:04:00 Convert mixed to improper and improper to mixed fractions 00:03:00 Equivalent Fractions 00:04:00 Comparing Fractions after converting to like fractions 00:09:00 Reducing a fraction to lowest term 00:04:00 Addition and subtraction OF fractions 00:08:00 Multiplication and division of fractions 00:11:00 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Bodmas and rules to remove brackets 00:03:00 simplify expressions using BODMAS rules 00:05:00 simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Decimal numbers in relation to fractions 00:08:00 Like and unlike Decimals 00:05:00 Ordering of Decimal numbers 00:10:00 Addition and subtraction of Decimal 00:07:00 Multiplication of Decimal 00:03:00 Division of Decimal 00:08:00 Rational Numbers Rational number 00:02:00 Representation of Rational Numbers on Number line 00:05:00 Determining which fraction is terminating or non-terminating 00:07:00 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Rounding to whole number 00:06:00 Rounding to required number of decimals (1 d.p. ) 00:05:00 Rounding to significant digits 00:07:00 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Estimation 00:05:00 Scientific Notation 00:07:00 Operation on numbers when they are in scientific notation 00:06:00 Percentage Percentage to fraction and fraction to percentage 00:06:00 Percentage of a quantity and conversation to decimal 00:06:00 Expressing one quantity as percentage of another quantity 00:06:00 Finding increase decrease percent 00:05:00 Uses of Percentages-Word Problems 00:09:00 Ratio and Proportion Ratio- How to express as simple ratio 00:09:00 How to compare Ratios 00:04:00 Word problems on finding ratios 00:07:00 To divide a given quantity into a given Ratio 00:11:00 Proportion 00:04:00 Practice problems on Proportion 00:06:00 Continued proportion 00:06:00 Unitary Method and its Applications Direct Variation (or proportion) 00:04:00 Problems based on Direct proportion 00:10:00 Inverse Variation (or proportion) 00:10:00 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Basics - Profit and Loss 00:04:00 More practice problems on Profit _ Loss 00:06:00 Selling price formula and Problems 00:04:00 Cost price formula and Problems 00:03:00 Higher problems on Profit and Loss 00:08:00 Basics - Discount 00:05:00 Practice problems on Discount 00:04:00 Tax 00:06:00
Description This course is aimed at the excel user who already knows the basics of Excel 2007. This course will help you to go beyond the basics - to reach a higher-intermediate level. With shortcuts, tricks and tips - you will be able to work smarter and faster. If you want to be fairly competent on the software, then this course will be very handy. Its a lot quicker to be shown things, then to try and muddle through and work things out by yourself. Guaranteed, there'll be some items which we cover, that you have no idea that Excel was capable of doing! We don't want you to spend a day of your life in the classroom... learn 99 quick and very useful, practical things which you can apply on your job or on your projects. We'll cover: Working with Data - using series, symbols and special characters, hide rows and freeze panels Formulas and Functions - Calculate the duration between two dates/times, best loan terms, create conditional formula and conditional sums Copying Data - transposing rows into columns and paste specials Using Excel lists - sort and filter a list, remove duplicate records, count filtered records, look up information in a list Data Patterns - Pivot tables, pivot charts, what-if analysis Creating charts - histogram, trendlines, piecharts, error bars Presenting data - formatting columns and numbers Saving and printing worksheets - printing multiple worksheets, area, cell ranges, repeat headings of a row or column Extending excel - hyperlinks, embed a chart, importing a worksheet Customizing Excel - custom workspace, custom view, macros The target audience is those who have a basic level with Excel and want to learn other handy functions and features. We use Excel 2007 only in this course. If you have Excel 2003, this course will be difficult to follow as although the functions and features exist in 2003, the layout changed very dramatically between the two versions. Excel 2007 isn't too dissimilar from 2010. Where necessary, we provide a spreadsheet - but as long as you have Excel 2007, you'll be able to copy and do exactly what you see on the screen by pausing the video and following along. The course will take approx 7.5 hours to complete. Take this course if you want to take your basic understanding of Excel to a higher intermediate-level. What Will I Learn? Work with Formulas and Functions Copy data and formats Use excel lists Create charts Present worksheets nicely Save and print worksheets Who is the target audience? This is for those who are beginners in Excel and want to take it further to higher intermediate level - using Excel 2007 You should know the 'basics' in Excel and we take it from near-beginner, to higher intermediate Requirements Students will need to have Excel 2007 installed, as this is the system used in the teaching Introduction to the course and your tutor Data Enter numbers and fractions 00:05:00 Dates and Times 00:08:00 Name Cells and Ranges 00:04:00 Validate Data entry using a pick list FREE 00:07:00 Extend a series of dates with autofill 00:04:00 Add a symbol or special character 00:04:00 Compare multiple spreadsheets using freeze panels 00:06:00 Hide rows 00:04:00 Keyboard 00:10:00 Speak Cells 00:04:00 Find and replace data 00:10:00 Formulas and Functions Add values 00:03:00 Function wizard 00:06:00 Formulas with comments 00:04:00 OneNote 00:06:00 Define a constant 00:04:00 Apply names in functions 00:05:00 Figure out the best loan terms 00:04:00 Internal Rates of Return 00:04:00 Nth largest value 00:04:00 Large, Small, Max, Min 00:04:00 Conditional formula 00:03:00 Conditional formula with names 00:04:00 Conditional sum 00:03:00 Count If 00:02:00 Inner calculator 00:02:00 Square Roots 00:03:00 Calculate the duration between two times 00:04:00 Calculate days between two dates 00:04:00 Copying Data, Formats etc., Copy a range 00:03:00 Transpose a row into a column FREE 00:02:00 Chart formatting 00:07:00 Copy styles to another workbook 00:07:00 Paste special and copying worksheets 00:06:00 Track changes while Editing 00:06:00 Lists Enter list data using a form 00:05:00 Searching through a data list 00:04:00 Import a word list into excel 00:04:00 Sort a list 00:02:00 Filter a list 00:02:00 Sort by multiple criteria FREE 00:03:00 Find averages in a sorted group 00:05:00 Filter by multiple criteria 00:03:00 Remove duplicate records from a list 00:03:00 Count filtered records 00:07:00 Filter by multiple criteria in the same column 00:06:00 Chart a filtered list 00:02:00 Look up information in a List 00:05:00 Data Patterns Create a PivotTable 00:05:00 Modify a PivotTable and layout 00:03:00 Find the average of a field 00:04:00 Create a calculated field 00:03:00 Calculated fields and charts FREE 00:02:00 Hide rows and columns in a PivotTable 00:02:00 AutoFormat a PivotTable 00:01:00 Create a PivotChart 00:03:00 Turning on the Data Analysis function so that statistical information can be run 00:02:00 Describe Data with Statistics 00:03:00 Discover associations within your data 00:03:00 Product Numbers 00:02:00 What-if analysis 00:05:00 Goal seek 00:06:00 Creating Charts Create a Chart 00:06:00 Modify Chart details 00:04:00 Change the Chart Type 00:03:00 Add a Trendline to a Chart 00:06:00 Remove Chart Data 00:02:00 Add chart data 00:02:00 Missing chart data 00:04:00 Error bars 00:04:00 Pull a slice from a Pie Chart 00:03:00 Label slices of a Pie Chart 00:04:00 Histogram 00:06:00 Paste a chart into Word 00:03:00 Amending a chart in Word 00:02:00 Paste-link a Chart into Word 00:05:00 Worksheets Format Numbers as Percentages 00:04:00 Format Currencies in Currency and Accounting Formats 00:03:00 Format Column Headings 00:05:00 Format Quickly with Format painter FREE 00:02:00 Insert a background image into your worksheet 00:03:00 Create a Transparent image 00:03:00 Saving and Printing Worksheets Save a workbook as a Template 00:07:00 Save a workbook as an XML spreadsheet 00:05:00 Print multiple cell ranges on One Page 00:03:00 Print multiple worksheets of a workbook 00:01:00 Page set up, header, footer, margins - 1 page printing 00:04:00 Repeat Headings of a Row or Column 00:07:00 Print functions to show calculations & comments 00:07:00 Extending Excel Hyperlink a worksheet to another office document 00:03:00 Embed a chart within PowerPoint 00:05:00 Publish an Interactive Workbook 00:05:00 Import a Worksheet into Access 00:09:00 Use Excel Data to create labels in Word 00:10:00 Customizing Excel Launch a specific Workbook when Excel Opens 00:03:00 Save Time by Creating a Custom View 00:03:00 Create a Custom Number Format 00:06:00 Changing Text to Columns 00:05:00 Create a Macro to Format Numbers 00:06:00 Online Live Webinar Course-S3_W4_L1 - 42 - Excel Made simple 01:00:00
This video course will prepare you to take and pass the CompTIA IT Fundamentals (ITF+) certification (FC0-U61) exam confidently by helping you get to grips with all the major domains covered in the certification and enabling you to develop the skills required to set up, configure, and secure desktop PC, mobile, and networking devices.
Description: This Microsoft Office 2007 Access Beginners - Complete Video Course will allow you to get started quickly with prebuilt applications that can modify or adapt to changing business needs. Collect information through form in e-mail or import data from external applications. Create and edit detailed reports that display sorted, filtered, and grouped information in a way that helps you make sense of the data for informed decision-making. Sharing information by moving your Office Access 2007 files to a Windows SharePoint Services Web site, where you can audit revision history, recover deleted information, set data access permission, and back up your information at regular intervals. This series will provide you an overview of the features and functions of Microsoft Office Access 2007. If you are interested to learn all the basics of Microsoft Access 2007, then you should join this course now. So, if you want to learn beginning level Access 2007 Skills. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2007 Access Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2007 Access Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Database Concepts FREE 00:05:00 Indentifying Database Components 00:04:00 Exploring the Access Environment 00:03:00 Starting Access and Examining the Access Window 00:06:00 Opening a Database 00:04:00 Getting Help 00:01:00 Using Help 00:03:00 Databases and Tables Planning and Designing Databases 00:05:00 Creating a Database from a Template 00:01:00 Creating a Blank Database 00:01:00 Exploring Table 00:01:00 Navigating in a Table in Datasheet View 00:05:00 Examining a Table in Design View 00:04:00 Creating Tables 00:05:00 Creating a Table by Using the Table Templates 00:06:00 Creating a Table in Design View 00:02:00 Adding Fields and Descriptions to a Table 00:05:00 Setting the Primary Key 00:01:00 Saving the Table 00:01:00 dding a Record 00:02:00 Copying, Modifying, and Deleting a Table 00:03:00 Creating a Composite Key 00:03:00 Fields and Records Changing the Design of a Table 00:05:00 Modifying Field Names 00:01:00 Deleting and Inserting Fields 00:02:00 Moving a Field 00:01:00 Using the Attachment Data Type 00:04:00 Adding a Total Row 00:03:00 Finding and Editing Records 00:02:00 Finding and Replacing a Value 00:03:00 Undoing Changes 00:01:00 Organizing Records 00:04:00 Sorting Records by a Single Field 00:01:00 Sorting Records by Multiple Fields 00:02:00 Using Filter by Selection 00:02:00 Using Filter by Form 00:02:00 Using Filter Excluding Selection 00:01:00 Using Advanced FilterSort 00:02:00 Deleting a Record 00:02:00 Data Entry Rules Setting Field Properties 00:04:00 Setting the Required Property 00:04:00 Using the Allow Zero Length Property 00:03:00 Setting the Field Size Property 00:02:00 Setting the Append Only Property 00:03:00 Working with Input Masks 00:02:00 Creating an Input Mask 00:03:00 Working with the Input Mask Wizard 00:03:00 Setting Validation Rules 00:01:00 Creating Validation Rules 00:03:00 Setting Validation Text 00:02:00 Basic Queries Creating and Using Queries 00:05:00 Using the Query Wizard 00:04:00 Creating a Query in Design View 00:02:00 Saving and Running the Query 00:01:00 Sorting Query Results 00:01:00 Filtering a Query by Adding Criteria 00:01:00 Creating a Query from a Filter 00:03:00 Modifying Query Results and Queries 00:02:00 Editing Query Results 00:02:00 Adding Fields to a Query 00:01:00 Finding Records with Empty Fields 00:01:00 Performing Operations in Queries 00:04:00 Using Comparison Operators 00:01:00 Using the OR Condition 00:01:00 Using the AND Condition 00:01:00 Using the Wildcard 00:01:00 Using Calculations in a Query 00:03:00 Totaling a Group of Records 00:02:00 Using the Avg and Count Functions 00:01:00 Using Forms Creating Forms 00:05:00 Examining a Form 00:03:00 Creating a Basic Form 00:01:00 Creating a Form Using the Form Wizard 00:02:00 Using Design View 00:04:00 Creating a Form in Design View 00:01:00 Addings Controls 00:03:00 DModifying Properties 00:06:00 Applying Conditional Formatting 00:03:00 Sorting and Filtering Records 00:01:00 Using a Form to Sort Records 00:01:00 Using a Form to Filter Records 00:01:00 Working with Reports Reports 00:03:00 Examining a Report 00:01:00 Creating a Basic Report 00:01:00 Creating a Report Using the Report Wizard 00:02:00 Creating a Report Using Design View 00:04:00 Modifying and Printing Reports 00:05:00 Modifying Reports in Design View 00:03:00 Modifying Reports in Layout View 00:03:00 Grouping, Sorting, and Filtering a Report 00:02:00 Adding Summary Fields Using the Report Wizard 00:02:00 Modifying the Layout and Style of a Report 00:01:00 Mock Exam Mock Exam- Microsoft Office 2007 Access Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2007 Access Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
The virtual workforce is booming, and companies are hiring fast. This VA Training Courses bundle equips you with the administrative, technical, and communication skills that modern employers demand in a virtual assistant. If you're aiming for flexible, remote-friendly jobs—this is your signal to act now. 🔍 Description Virtual assistants are now a staple in every business model—from lean startups to global brands. What makes one VA stand out from another? Breadth of skills, adaptability, and certification—and that’s exactly what this 20-in-1 bundle delivers. Whether you’re targeting solo entrepreneur clients or applying to corporate teams, this course suite shows you can handle everything from data entry and document control to HR basics and compliance. And with 20 individual certificates, your CV tells a clear story: "I’m prepared, multi-skilled, and ready to add value from day one." Don’t wait until the best freelance gigs or admin roles are taken—get certified now and claim your space in a fast-growing sector. ❓ FAQ Q: Who is this course bundle ideal for? A: Aspiring Virtual Assistants, Admin Support Professionals, and those switching to remote roles. Q: What industries will value these skills? A: E-commerce, online coaching, tech startups, real estate, and more. Q: Is it beginner-friendly? A: Absolutely—no prior experience is needed to get started. Q: Do I get 20 certificates? A: Yes, each completed course awards a certificate for your professional use. Q: Can I study in my own time? A: Yes, you’ll have lifetime access to complete it at your own pace.
If you're looking to start or support a healthcare career, the Nursing Assistant: 20-in-1 Premium Online Courses Bundle is your gateway to opportunity. From hospitals to home care, this course pack gives you trusted, foundational credentials that speak directly to employers in nursing, care, and clinical support roles. Recruiters need skilled, compassionate candidates. This bundle proves you're both. Description Healthcare organisations value flexibility, compassion, and capability. With 20 certifications ranging from phlebotomy to childcare, mental wellness to neonatal care, this bundle equips you for the varied demands of care environments. It’s ideal for entry-level candidates, support staff, and career switchers aiming for meaningful, in-demand roles. Whether you want to work in nursing support, private care, maternity services, or clinical administration, this bundle highlights you as an informed, safety-conscious, and service-ready professional. Healthcare roles open fast—and close faster. Secure your edge now. FAQ Q: Is this suitable for those new to healthcare? A: Yes. It’s designed to support beginners and job seekers transitioning into the care sector. Q: What roles does this bundle prepare me for? A: Healthcare assistant, nursing support worker, maternity care assistant, phlebotomy aide, and more. Q: Will I receive certificates for all 20 courses? A: Yes—every course includes a downloadable certificate. Q: Does this include non-clinical areas too? A: Definitely. Skills like data entry, GDPR, and communication are covered as well. Q: Can this help me apply for NHS or care home roles? A: Yes—it's ideal for both public and private healthcare settings. Q: Why is now the right time? A: Healthcare employers are hiring continuously—this bundle makes you more competitive, quickly.
Looking to launch a career in flexible, remote-friendly admin roles? This 20-in-1 Virtual Assistant and Social Media Manager bundle is a game-changer for jobseekers targeting the booming world of digital support. The VA market is exploding—don’t miss your chance to get ahead while demand is high. 🔍 Description Businesses today need dependable virtual assistants and digital support professionals who can handle everything from data entry to client communication to virtual meeting coordination. This bundle delivers 20 essential skills—including negotiation, document control, HR essentials, and more—to help you land roles across admin, digital marketing, or executive support. It’s designed with versatility in mind, equally suited for freelance VAs, startup support roles, or in-house admin positions. You’ll earn 20 professional-grade certificates that you can add to your CV, LinkedIn, or freelance portfolio—proving you're not just capable, but certified. For anyone looking to work online, transition careers, or boost their job applications, this bundle delivers unbeatable value for money. ❓ FAQ Q: What roles does this bundle support? A: Virtual Assistant, Administrative Coordinator, Social Media Support, Online Executive Assistant, or Remote Office Admin. Q: Do I need experience to start? A: No—this bundle is perfect for beginners or those changing careers. Q: Will it help with freelance or remote jobs? A: Yes—many of the skills are tailored for self-employed or hybrid work roles. Q: Are certifications included for each course? A: Yes—you’ll receive 20 individual certificates to use professionally. Q: How long do I have access to the content? A: Lifetime access—so you can learn on your own terms, at your own pace.
Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Speed. Accuracy. Professional polish. If you’re aiming for a career as a secretary, PA, office admin, or receptionist, this 20-in-1 bundle gives you the skillset employers are scanning for—fast. With industry-relevant topics from document control to sales writing and typing mastery, this isn’t just about learning—it’s about getting hired. Description Administrative jobs are competitive, and candidates who bring both typing efficiency and communication professionalism to the table consistently rise to the top. This bundle was designed to show employers that you’re ready to hit the ground running. From copyediting and GDPR to meeting notes and email tone, the skills packed into this course set match what hiring managers want to see—especially in customer-facing or document-heavy environments. Whether you’re applying to corporate offices, legal firms, medical practices, or local councils, this bundle helps you prove your value on day one. It's also unbeatable value: 20 career-focused courses for less than what others pay for one. Enrol now—because admin roles move fast, and so should you. FAQ Who is this bundle designed for? Aspiring secretaries, receptionists, office assistants, data entry clerks, and admin professionals. What industries would benefit? Legal, medical, education, corporate offices, local government, and finance. Does this bundle help with remote admin roles too? Yes. The skills here are equally valued in virtual PA and hybrid administrative jobs. Do I need to be good at typing already? No. The bundle helps you build accuracy and efficiency from any level. Are the courses certified? Yes. Each course comes with a certificate you can add to your CV or portfolio. Is this a one-time offer? Yes. This is a limited-time deal and won’t be repeated at the current bundle rate.
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Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Welcome to the course Introduction 00:02:00 Setting up R Studio and R crash course Installing R and R studio 00:05:00 Basics of R and R studio 00:10:00 Packages in R 00:10:00 Inputting data part 1: Inbuilt datasets of R 00:04:00 Inputting data part 2: Manual data entry 00:03:00 Inputting data part 3: Importing from CSV or Text files 00:06:00 Creating Barplots in R 00:13:00 Creating Histograms in R 00:06:00 Basics of Statistics Types of Data 00:04:00 Types of Statistics 00:02:00 Describing the data graphically 00:11:00 Measures of Centers 00:07:00 Measures of Dispersion 00:04:00 Introduction to Machine Learning Introduction to Machine Learning 00:16:00 Building a Machine Learning Model 00:08:00 Data Preprocessing for Regression Analysis Gathering Business Knowledge 00:03:00 Data Exploration 00:03:00 The Data and the Data Dictionary 00:07:00 Importing the dataset into R 00:03:00 Univariate Analysis and EDD 00:03:00 EDD in R 00:12:00 Outlier Treatment 00:04:00 Outlier Treatment in R 00:04:00 Missing Value imputation 00:03:00 Missing Value imputation in R 00:03:00 Seasonality in Data 00:03:00 Bi-variate Analysis and Variable Transformation 00:16:00 Variable transformation in R 00:09:00 Non Usable Variables 00:04:00 Dummy variable creation: Handling qualitative data 00:04:00 Dummy variable creation in R 00:05:00 Correlation Matrix and cause-effect relationship 00:10:00 Correlation Matrix in R 00:08:00 Linear Regression Model The problem statement 00:01:00 Basic equations and Ordinary Least Squared (OLS) method 00:08:00 Assessing Accuracy of predicted coefficients 00:14:00 Assessing Model Accuracy - RSE and R squared 00:07:00 Simple Linear Regression in R 00:07:00 Multiple Linear Regression 00:05:00 The F - statistic 00:08:00 Interpreting result for categorical Variable 00:05:00 Multiple Linear Regression in R 00:07:00 Test-Train split 00:09:00 Bias Variance trade-off 00:06:00 Test-Train Split in R 00:08:00 Regression models other than OLS Linear models other than OLS 00:04:00 Subset Selection techniques 00:11:00 Subset selection in R 00:07:00 Shrinkage methods - Ridge Regression and The Lasso 00:07:00 Ridge regression and Lasso in R 00:12:00 Classification Models: Data Preparation The Data and the Data Dictionary 00:08:00 Importing the dataset into R 00:03:00 EDD in R 00:11:00 Outlier Treatment in R 00:04:00 Missing Value imputation in R 00:03:00 Variable transformation in R 00:06:00 Dummy variable creation in R 00:05:00 The Three classification models Three Classifiers and the problem statement 00:03:00 Why can't we use Linear Regression? 00:04:00 Logistic Regression Logistic Regression 00:08:00 Training a Simple Logistic model in R 00:03:00 Results of Simple Logistic Regression 00:05:00 Logistic with multiple predictors 00:02:00 Training multiple predictor Logistic model in R 00:01:00 Confusion Matrix 00:03:00 Evaluating Model performance 00:07:00 Predicting probabilities, assigning classes and making Confusion Matrix in R 00:06:00 Linear Discriminant Analysis Linear Discriminant Analysis 00:09:00 Linear Discriminant Analysis in R 00:09:00 K-Nearest Neighbors Test-Train Split 00:09:00 Test-Train Split in R 00:08:00 K-Nearest Neighbors classifier 00:08:00 K-Nearest Neighbors in R 00:08:00 Comparing results from 3 models Understanding the results of classification models 00:06:00 Summary of the three models 00:04:00 Simple Decision Trees Basics of Decision Trees 00:10:00 Understanding a Regression Tree 00:10:00 The stopping criteria for controlling tree growth 00:03:00 The Data set for this part 00:03:00 Importing the Data set into R 00:06:00 Splitting Data into Test and Train Set in R 00:05:00 Building a Regression Tree in R 00:14:00 Pruning a tree 00:04:00 Pruning a Tree in R 00:09:00 Simple Classification Tree Classification Trees 00:06:00 The Data set for Classification problem 00:01:00 Building a classification Tree in R 00:09:00 Advantages and Disadvantages of Decision Trees 00:01:00 Ensemble technique 1 - Bagging Bagging 00:06:00 Bagging in R 00:06:00 Ensemble technique 2 - Random Forest Random Forest technique 00:04:00 Random Forest in R 00:04:00 Ensemble technique 3 - GBM, AdaBoost and XGBoost Boosting techniques 00:07:00 Gradient Boosting in R 00:07:00 AdaBoosting in R 00:09:00 XGBoosting in R 00:16:00 Maximum Margin Classifier Content flow 00:01:00 The Concept of a Hyperplane 00:05:00 Maximum Margin Classifier 00:03:00 Limitations of Maximum Margin Classifier 00:02:00 Support Vector Classifier Support Vector classifiers 00:10:00 Limitations of Support Vector Classifiers 00:01:00 Support Vector Machines Kernel Based Support Vector Machines 00:06:00 Creating Support Vector Machine Model in R The Data set for the Classification problem 00:01:00 Importing Data into R 00:08:00 Test-Train Split 00:09:00 Classification SVM model using Linear Kernel 00:16:00 Hyperparameter Tuning for Linear Kernel 00:06:00 Polynomial Kernel with Hyperparameter Tuning 00:10:00 Radial Kernel with Hyperparameter Tuning 00:06:00 The Data set for the Regression problem 00:03:00 SVM based Regression Model in R 00:11:00 Assessment Assessment - Machine Learning Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00