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14384 CV courses in Cardiff delivered Online

Copywriting (Copy) - Write to Sell Like a Pro

By Compliance Central

Wanna be a better and more successful Copywriter? Copywriting is the most useful skill a person can have, and learning how to write persuasive copy has the potential to change everything for you. If you want to learn how to write powerful copy that people want to pay you for, sign up for this complete accredited copywriting course today. If you want to meet your goals, it all comes down to your words; the words on your website, emails, newsletters, pitches, proposals, and brochures. And when you can write to persuade, many possibilities in your life and business open up to you. Learn more about the course on developing and writing portfolio, blogging, SEO copywriting, and other topics. Key highlights of the course: CPD Accredited Copywriting Course Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Copywriting Course Materials 100% Learning Satisfaction Guarantee Self-paced Copywriting Course Modules What you will learn from the Copywriting course: Learn the ways to sell more products and services (just by being helpful!). Learn to compel your readers using timeless sales psychology. Learn to gently + ethically stoke people to act NOW. A comprehensive introduction to the course basics. Detailed understanding of writing techniques. Proficiency in writing eye-catching headlines. A solid grasp of attention-grabbing advertisements. Extensive knowledge of online and press-related copywriting. A clear idea of copywriting for mainstream media. Strong comprehension of Search Engine Optimisation (SEO). Reed courses certificate of completion Digital certificate - Included It will be downloadable when all lectures have been completed CPD 30 CPD hours / points Accredited by CPD Quality Standards Section 1: Overview 06:23 1: Course Overview 06:23 Section 2: Introduction to copywriting 16:13 2: Introduction 16:13 Section 3: Copywriting for Mainstream Media 09:00 3: Copywriting for Mainstream Media 09:00 Section 4: Copywriting for Other Media 11:17 4: Copywriting for Other Media 11:17 Section 5: Copywriting Skills 21:25 5: Essential Copywriting Skills 21:25 Section 6: Write a Better Copy 11:59 6: How to Write Better Copy 11:59 Section 7: Business Copywriting 28:35 7: Business Writing 28:35 Section 8: Press Related Copywriting 17:50 8: Press Related Copywriting 17:50 Section 9: Online Copywriting 24:07 9: Online Copywriting 24:07 Section 10: Eye-Catching Headlines 12:08 10: Eye-Catching Headlines 12:08 Section 11: Print Media Copywriting 15:04 11: Print Media Copywriting 15:04 Section 12: Attention Graving Advertisement 12:52 12: Attention Graving Advertisement 12:52 Section 13: Final Tips 11:38 13: Final Tips 11:38 FREE Bonus Module: Time Management 25:08 14: FREE Bonus Module: Time Management 25:08 Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this course. Particularly, this Copywriting course is recommended for Novel Writer/ Story Writer Content Developer Journalist Report Writer Creative Copywriter Blogger Becoming a Freelancer SEO Copywriting Requirements Students seeking to enrol for this copywriting course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable internet or data connection to your learning devices Career path This copywriting course will provide you with all the knowledge and skills needed to be an expert copywriter.So, explore trendy and in-demand jobs such as, Technical Copywriter Content Specialist Conceptual Copywriter SEO Strategist Content and Copywriting Executive Explore each available role and how you can start your career as a copywriter. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Copywriting (Copy) - Write to Sell Like a Pro
Delivered Online On Demand3 hours 42 minutes
£12

Interview and Recruitment

By Compliance Central

Are you looking to enhance your Interview and Recruitment skills? If yes, then you have come to the right place. Our comprehensive course on Interview and Recruitment will assist you in producing the best possible outcome by mastering the Interview and Recruitment skills. The Interview and Recruitment course is for those who want to be successful. In this course, you will learn the essential knowledge needed to become well versed in Interview and Recruitment. Our course starts with the basics of Interview and Recruitment and gradually progresses towards advanced topics. Therefore, each lesson of this Interview and Recruitment course is intuitive and easy to understand. Why would you choose the Interview and Recruitment course from Compliance Central: Lifetime access to Interview and Recruitment course materials Full tutor support is available from Monday to Friday with the Interview and Recruitment course Learn Interview and Recruitment skills at your own pace from the comfort of your home Gain a complete understanding of Interview and Recruitment course Accessible, informative Interview and Recruitment learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Interview and Recruitment Study Interview and Recruitment in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Interview and Recruitment Course Curriculum Breakdown of the Interview and Recruitment Course Module 01: The Recruitment Industry Module 02: The Recruitment Process Module 03: In-House Recruitment Module 04: The UK Recruitment Legislation Module 05: An Introduction to Virtual Interviewing Module 06: Interviewer's Perspective Module 07: Interview Preparation Module 08: Picking a Tech to Use Module 09: Attract and Hire the Best Talents Module 10: Final Thoughts and Onboarding CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Interview and Recruitment course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Interview and Recruitment. It is also great for professionals who are already working in Interview and Recruitment and want to get promoted at work. Requirements To enrol in this Interview and Recruitment course, all you need is a basic understanding of the English Language and an internet connection. Career path The Interview and Recruitment course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Interview and Recruitment. Recruitment Consultant: £25,000 to £45,000 per year Human Resources (HR) Coordinator: £22,000 to £30,000 per year Talent Acquisition Specialist: £28,000 to £50,000 per year HR Recruiter: £20,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Interview and Recruitment
Delivered Online On Demand4 hours
£12

Screenwriting Diploma

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Screenwriting Diploma
Delivered Online On Demand
£12

Diploma in Event Management

4.7(160)

By Janets

The Diploma in Event Management is a comprehensive online course designed to equip you with the essential skills and knowledge to excel in the fast-paced event industry. Whether you dream of organizing corporate conferences, weddings, music festivals, or sporting events, this course covers event planning, budgeting, marketing, logistics, and risk management. You’ll learn from industry experts through real-world case studies, interactive modules, and hands-on projects. This course blends theoretical knowledge with practical insights, ensuring you understand the latest trends, digital tools (like event management software), and sustainability practices in events. By the end, you’ll be able to plan, execute, and evaluate successful events while managing clients, vendors, and teams efficiently. Perfect for aspiring event planners, entrepreneurs, or professionals looking to switch careers, this diploma provides a globally recognized certification to boost your credibility in the industry. With flexible online learning, you can study at your own pace and gain access to exclusive resources, networking opportunities, and career support. Start your journey towards becoming a skilled event manager today! Learning Outcomes Master end-to-end event planning, from concept to execution. Develop budgeting and financial management skills for profitable events. Learn effective marketing strategies, including social media & branding. Understand venue selection, logistics, and vendor management. Gain expertise in risk assessment and crisis management. Utilise event technology & software (e.g., Eventbrite, Cvent). Enhance client communication and negotiation skills. Explore sustainable and eco-friendly event practices. Build a professional portfolio with real-world projects. Who is This Course For? This course is ideal for aspiring event planners, hospitality professionals, marketing executives, entrepreneurs, and career changers seeking entry into the event industry. It’s also beneficial for small business owners who want to organize their own events or corporate professionals handling company meetings and conferences. No prior experience is required—just a passion for creating unforgettable experiences! Career Path Event Coordinator – £22,000 - £30,000 Wedding Planner – £25,000 - £40,000 Corporate Event Manager – £30,000 - £50,000 Festival Organizer – £28,000 - £45,000 Conference Producer – £35,000 - £55,000 Exhibition Manager – £32,000 - £48,000 Why Enroll? Industry-recognised certification Flexible online learning Expert-led training & case studies Career support & job placement guidance Start your journey in event management today and turn your passion into a thriving career! 🎉

Diploma in Event Management
Delivered Online On Demand12 hours
£9.99

Cisco Unified Contact Center Enterprise Deployment v11.5 (UCCE-D)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers. System and technical support engineers. Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. Understand underlying Cisco Unified CCE processes, messaging and fault tolerance schemes. Install, upgrade and make basic configurations in Cisco Unified Communications Manager. Install, create databases, integrate, and upgrade all ICM components to include the ICM Router, Logger, Administration & Data Server, Peripheral Gateways, CTI Gateway and Cisco Finesse. Install, integrate, configure, and upgrade Cisco Unified CVP components to include the CVP Call Server, Voice XML Server, Media Server, Reporting Server and Cisco VVB. Install, upgrade, and make configurations for Cisco Unified Intelligence Center and Cisco Outbound Option Agent- and IVR-based campaigns. This course will provide the student with the underlying knowledge to understand deployment design solutions, requirements for deployment, and how to install and configure all major Cisco Unified CCE components. As a part of deployment activities, the student will understand how to install and integrate Intelligent Contact Manager (ICM) with Active Directory, how to install and integrate Cisco Unified CVP components using an IOS-based voice browser and Cisco Virtualized Voice Browser (Cisco VVB), how to install and integrate Cisco Finesse, how to install and integrate Cisco Unified Intelligence Center with Active Directory and associated Data Sources for reporting purposes, and how to install and configure Agent- and IVR-based Outbound Option dialing campaigns. And finally, the student will learn how to setup and use troubleshooting tools including RTMT, System CLI, Diagnostic Framework, and ICM command-line utilities to find status information and log files, and to track a call from the point of entry to the agent desktop. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Cisco Unified CCE Protocols, Processes and Services Lesson 1: Cisco Unified CM Lesson 2: Cisco Unified CCE/Intelligent Contact Manager Lesson 3: Cisco Unified CVP Installing Cisco Unified Communications Manager Lesson 1: Installation Prerequisites Lesson 2: Cisco Unified CM Installation Lesson 3: Post-installation Configurations Lesson 4: Creating Basic Infrastructure Lesson 5: Upgrading Cisco Unified CM Installing Intelligent Contact Manager Lesson 1: Installation Requirements Lesson 2: Pre-installation Tasks Lesson 3: Install the Main Installer Lesson 4: Install the Central Controller ?Lesson 5: Install the Administration and Data Server Lesson 6: Install the Peripheral Gateway Lesson 7: Install CTI Services Installing Cisco Unified CVP Lesson 1: Installation Prerequisites Lesson 2: Install the CVP Server Lesson 3: Configure Cisco Unified CVP Components Lesson 4: Upgrading Cisco Unified CVP Upgrade Path Installing and Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Cisco Unified Intelligence Center Supporting Cisco Unified CCE Lesson 1: Maintenance Activities Lesson 2: UCCE Troubleshooting Tools

Cisco Unified Contact Center Enterprise Deployment v11.5 (UCCE-D)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Unified Contact Center Enterprise Administration v11.5 (UCCE-A)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Cisco Unified Contact Center Enterprise Administration v11.5 (UCCE-A)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Cisco Unified Contact Center Enterprise Advanced Administration v11.5 (UCCE-AA)
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)
Delivered OnlineFlexible Dates
Price on Enquiry

CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The primary audiences for the course are as follows: Cisco customers ? Contact Center Management, Contact Center Supervisors and Customer technical personnel Cisco technology partners Cisco employees Overview Upon completing this course, the learner will be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center Describe reporting concepts and capabilities and features of Cisco Unified Intelligence Center reports Provide a detailed description and labs of how to modify reports from normal data sources (Cisco Unified CCE and Cisco Unified CVP) by customizing reports using various methods. (i.e. creating thresholds, show/hide columns, charts and more) The Cisco Unified Intelligence Center 11.6 for End Users (CUIC11.6EU v1.1) course is a two-day instructor-led training (ILT) course. Cisco Unified Intelligence Center is a comprehensive, end-to-end reporting solution, designed to make the task of creating and modifying reports easier on the customer and, at the same time, to present a consistent user interface and a common tool to access varied data across multiple Cisco product families. Cisco Unified Intelligence Center Overview Introducing Cisco Unified Intelligence Center What Contact Center products use CUIC for reporting Cisco Unified Intelligence Center Administration and Security The End User and CUIC Security Running and Modifying CUIC Reports Running Cisco Unified Intelligence Center Reports Using Permalinks Help Dashboards Modifying a CUIC Stock Report Cisco Unified Intelligence Center Dashboards Understanding Cisco Unified CCE Key Concepts Creating a New Cisco Unified Intelligence Center Report

CUIC11.6EU-Cisco Unified Intelligence Center 11.6 for End Users
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)
Delivered OnlineFlexible Dates
Price on Enquiry