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2382 Customer Service courses delivered Online

Airport Management, Import/Export & Cross-Cultural Awareness

By Imperial Academy

Level 3, 4 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Airport Management, Import/Export & Cross-Cultural Awareness
Delivered Online On Demand
£399

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)

4.7(26)

By Academy for Health and Fitness

Embark on a transformative journey into the world of precision and clarity with our Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course! This Amazing bundle on Medical Transcription, Medical Law & Medical Terminology covers Diverse medical disciplines, with a strong emphasis on Medical Writing. Participants explore essential aspects of healthcare, including Medical Writing, Medical Transcription, Medical Law, and Medical Terminology. The program also delves into all crucial components of effective Medical Writing. Additionally, learners acquire vital soft skills such as effective communication and stress management, which are integral to successful Medical Writing careers. With a dedicated focus on Medical Writing, this bundle equips individuals with the knowledge and skills required to excel in this specialized field. Graduates emerge well-prepared for roles that involve precise and clear Medical Writing. This bundle offers a robust foundation rooted in the principles of Medical Writing which is required in any type of transcription or healthcare-related profession. Course 01: Medical Writing Course 02: Medical Transcription Course 03: Medical Law Course 04: Medical Receptionist: Responsibilities and Skills Course 05: Introduction to Medical Terminology Course 06: Clinical Coding Course 07: GDPR in Healthcare Course 08: Document Control Course 09: Clinical Coding: ICD-10-CM Course 10: Clinical Coding Inpatient Training: DRG-ICD Course 11: Clinical Coding Inpatient Training: DRG-PCS Course 12: Compliance Risk and Management Course 13: Phone-Based Customer Service Course 14: Effective Communication Skills Diploma Course 15: Touch Typing Essentials Course 16: Level 2 Microsoft Office Essentials Course 17: Personal Hygiene Course 18: Stress Management Training Learning Outcome of this Bundle course: Perfect Medical Writing for precise healthcare documentation. Hone soft skills crucial for healthcare roles in Medical Writing Expertise in GDPR compliance, ensuring secure Medical Writing Ready for roles in transcription, reception, and diverse Medical Writing professions Holistic understanding for well-rounded contributions in Medical Writing Why Choose Our Bundle? FREE Medical Writing certificate accredited Get a free student ID card with Medical Writing Training Get instant access to this Medical Writing course Learn Medical Writing from anywhere in the world The Medical Writing is an entirely online course Lifetime access to the Medical Writing course materials The Medical Writing comes with 24/7 tutor support This bundle focuses on "Medical Writing," emphasizing precise and accurate healthcare documentation. Participants explore medical disciplines, including "Medical Transcription," "Medical Law," "Medical Terminology" and "Clinical Coding." The curriculum covers healthcare terminology and GDPR compliance while nurturing soft skills like effective communication. Graduates are well-prepared for diverse healthcare roles, benefiting from this bundle's comprehensive approach to "Medical Writing." By delving into the intricacies of Medical Transcription, Medical Law and Medical Terminology learners gain a deep understanding of healthcare documentation and communication. Whether aspiring to careers in medical transcription, receptionist duties, compliance management, or other healthcare professions, this bundle provides a solid foundation rooted in "Medical Writing" principles. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Writing (Medical Transcription, Medical Law & Medical Terminology) Aspiring Medical Writers Healthcare Professionals Medical Transcriptionists Healthcare Administrators Compliance Officers Healthcare Enthusiasts Requirements Medical Writing (Medical Transcription, Medical Law & Medical Terminology) No formal qualification is required to enrol in this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course. Career path Possible career paths after this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) bundle: Medical Writer Medical Transcriptionist Healthcare Compliance Officer Legal Consultant in Healthcare Customer Service Representative Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)
Delivered Online On Demand4 days
£109

Ecommerce Executive

4.8(9)

By Skill Up

Make a powerful entry into the e-commerce sector with the teaching of the E-commerce Executive course. Learn about products, Brands, Content Planning, and Marketing.

Ecommerce Executive
Delivered Online On Demand4 hours 59 minutes
£25

Qualifying: Buying Influencers and Complex Sales

5.0(9)

By Chart Learning Solutions

In each complex sale, there are four vital buying roles--anywhere from one to many may play one or more decision-making roles. Understand the role of each buyer and discover how to sell to all four buying influencers in order to build a solid strategic foundation. Understand the three points of entry to gain access to buying influencers. Learning Objectives Explain the importance of qualifying buying roles in complex sales, Describe four types of buying influencers, Identify the primary buying focus for each role, Summarize decision-making criteria for each buying role, Describe how to gain account entry in complex sales Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Qualifying: Buying Influencers and Complex Sales
Delivered Online On Demand20 minutes
£34.95

Project Management: Introduction

5.0(9)

By Chart Learning Solutions

Starting a project can be an intimidating prospect. Understand why it is important know the difference between a project and an assignment or program. We will help you to understand key definitions used in Project Management and the responsibilities and attributes of effective project managers. You will discover the four phases of project management that is vital to the success of any project. Learning Objectives Implement suggestions for successful project delivery, Apply the four phases of project management , Describe the responsibilities of a project manager, Assess outcome and how to negotiate for resources, Perform the project delivery and write final report Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Project Management: Introduction
Delivered Online On Demand24 minutes
£34.95

Team Building: Setting Team Ground Rules

5.0(9)

By Chart Learning Solutions

There are both advantages and disadvantages to working in a team, but if formed with the right foundations in the forming stage, the team increases its chances of success. Teams often fail because of interpersonal 'people' conflict, not because of tasks completed. We will help you how to manage this conflict and why it is important to establish, publish, and refer to the ground rules at each meeting so that they become a habit. Learning Objectives Identify the advantages and disadvantages of teams versus groups, Explain the benefits of creating ground rules, Follow eight steps for setting high-performance team ground rules Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Team Building: Setting Team Ground Rules
Delivered Online On Demand15 minutes
£34.95

Time Management: Focus and Efficiency

5.0(9)

By Chart Learning Solutions

Become more efficient in your daily routine with our 6 criteria for increased efficiency and understand how to apply each in your situation. Take the stress out of your work by streamlining your tasks and we will show you how to eliminate all the biggest time wasters in your work. Understand the 60 second test to assist with the filing and paperwork in your work area. You will feel like you get more done in half the time and increase your efficiency like you never thought possible. Learning Objectives Apply six techniques for maximizing efficiency, Control procrastination, Avoid the 10 biggest time wasters in business Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Time Management: Focus and Efficiency
Delivered Online On Demand24 minutes
£34.95

Team Building: A Great Start to a High Performance Team

5.0(9)

By Chart Learning Solutions

Understand the importance of a written team charter when a team is newly formed and how you set up the team's foundation for success. You will learn how to ensure everyone understands what needs to be done, measures for success, who is responsible for the work to be done, and what resources are available. Discover how to increase acceptance and buy-in and how you can get a dysfunctional team back on track. Learning Objectives Explain the consequences of a poor team start, Identify the four stages of building a team, Describe what's needed for success in the Forming Stage of team building Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Team Building: A Great Start to a High Performance Team
Delivered Online On Demand20 minutes
£34.95

Level 3 Diploma in Store Assistant - QLS Endorsed

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 3 Diploma in Store Assistant - QLS Endorsed
Delivered Online On Demand3 hours
£105

Business Studies & Business Management Diploma

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The business world is a thriving ecosystem in the UK. Did you know that according to the Federation of Small Businesses, there are over 5.5 million businesses in the UK, employing over 60% of the workforce? Have you ever wondered how these businesses function or how they make crucial decisions? This Business Studies course will equip you with the knowledge and skills to navigate the exciting world of commerce. This Business Studies course delves into the core functionalities of a successful business. You'll explore operations management, project management, and business process improvement methods. Learn how businesses plan and forecast operations to meet demand, and how they measure and improve performance. Gain insights into financial management, including cash flow, credit control, and risk mitigation strategies. The course also covers the crucial aspects of the business environment, human resource management, and exceptional customer service practices. Courses included in this Package: Course 01: Diploma in Business Studies at QLS Level 5 Course 02: Business Management Course 03: Business Law Learning Outcomes of Business Studies Apply operations management principles for efficient production. Develop project plans and manage resources for successful completion. Analyze business processes and identify areas for improvement. Implement strategies for financial management and risk mitigation. Manage human resources effectively to create a motivated workforce. Design and deliver exceptional customer service experiences. Enrolling in this Business Studies course is an investment in your future. With the valuable knowledge and skills you'll gain, you'll be well-positioned to thrive in a dynamic business environment. Take the first step towards a rewarding career in business-enrol today! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Studies Get a free student ID card with Business Studies Training program (£10 postal charge will be applicable for international delivery) The Business Studies is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Studies course materials The Business Studies comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Business Studies at QLS Level 5 Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05- Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 02: Business Management Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Strategic Analysis And Product Scope Module 05: Project Management Module 06: Business Development And Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management Of Cash And Credit Module 11: Managing Risk And Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation And Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Course 03: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 QLS Endorsed Hard Copy Certificate: £119 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Studies course. This course is open to everybody. Entrepreneurs Business Owners Career Changers Students Professionals Managers Requirements You will not need any prior background or expertise to enrol in this Business Studies Skills. Career path This Business Studies course will allow you to kickstart or take your career in the related sector to the next stage. Business Analyst Project Manager Human Resources Marketing Manager Finance Officer Business Owner Certificates CPD Accredited Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Business Studies at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Business Studies & Business Management Diploma
Delivered Online On Demand3 weeks
£12