2444 Customer Service courses in Cardiff delivered Online

Unlock the path to foot health excellence with our comprehensive Foot Health Practitioner (FHP) Diploma course. Gain in-depth knowledge of foot anatomy, dermatology, and clinical management to kickstart your career in podiatry.

Phlebotomy & Venipuncture Diploma Level 3 course provides comprehensive insights into drawing blood safely and professionally. Discover the fundamentals of anatomy and physiology, understand the essential equipment, and grasp the steps for a successful venipuncture.

This course aims to provide professionals and aspiring leaders with the necessary tools to communicate effectively in the workplace.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Learn bike maintenance from the comfort of your home with our comprehensive Bike Maintenance course. Understand your bike's components and functions, master essential tools, and develop skills for regular maintenance tasks. Gain insights into tyre, wheel, brake, saddle, chain, steering system, and gear maintenance for optimal performance.

Become a certified forklift driver with our comprehensive Forklift Training Diploma. Learn safe operating practices, load handling techniques, and industry regulations to excel in your career.

Unlock your potential in accounting with our Accounts Assistant Training programme. From mastering financial concepts to practical skills in bookkeeping and financial reporting, we provide comprehensive training to kickstart your career in finance.

Learn how to navigate the UK tax system effortlessly with our UK Tax Return Simplified course. Master the process of submitting a Self-Assessment Tax Return, understand income tax, deductions, and tax planning strategies. Perfect for individuals, business owners, and finance professionals. Enrol now and take control of your taxes!

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Description: Spanish is ranked the number two language in the world as it is spoken worldwide, where most speakers of the language originate from Latin America. If you are interested in learning Spanish, you have come to the right place, given that this Mastering Spanish Language course could help you in that endeavour irrespective of your geographical location. This course, like all good reading materials, starts with an introduction where you learn about its origins and other interesting facts. Then you get started with the greetings and basic expressions in Spanish. Following which you look at the different letters and sounds of the Spanish alphabet. This leads to you forming Spanish nominal words and phrases, and getting familiar with Spanish pronouns. Then you learn about Spanish adjectives, verbs, and how to make longer and complete phrases with prepositions. This course will also teach you to conjugate verbs in different tenses, forming basic Spanish sentences, and familiarize with situational phrases. This course is capable enough to teach you basic Spanish or improve what you have learnt so far. So whether it is for a trip or you need help in school, if you want to improve your Spanish consider getting this course now. Who is the course for? For people who are willing to learn a new language that is Spanish. For individuals who are ready to enhance their professional career by learning new languages. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Mastering Spanish Language as foreign languages is a useful qualification to possess, and would be beneficial for the following professionals: Customer service. Social work administers. Healthcare. Spanish subject teacher. Translator. Mastering Spanish Language INTRODUCTION 00:30:00 Day-1 Getting Started with Greetings and Basic Expressions in Spanish 01:00:00 Day-2 Recognizing Letters and Sounds in the Spanish Alphabet 01:00:00 Day-3 Forming Spanish Nominal Words and Phrases 01:00:00 Day-4 Getting Familiar with Spanish Pronouns 01:00:00 Day-5 Learn to Describe with Spanish Adjectives 01:00:00 Day-6 Making Longer and Complete Phrases with Prepositions 01:00:00 Day-7 Introduction to Spanish Verbs 01:00:00 Day-8 Conjugating Verbs to Present Tense 01:00:00 Day-9 Conjugating Verbs to Past Tense and Past Participle 01:00:00 Day-10 Conjugating Verbs to Future Tense 01:00:00 Day-11 Forming Basic Spanish Sentences 01:00:00 Day-12 Familiarizing Situational Phrases 01:00:00 SUMMARY AND CONCLUSION 00:15:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam-Mastering Spanish Language 00:20:00 Final Exam Final Exam-Mastering Spanish Language 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00