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2558 Customer Service courses in Cardiff delivered Online

Translation - Become A Successful Freelance Translator

5.0(1)

By Course Gate

This online course Translation - Become A Successful Freelance Translator will teach you how to become a successful freelance translator. You will learn everything you need to start and grow your own translation business, from setting up your online profile to managing your finances.

Translation - Become A Successful Freelance Translator
Delivered Online On Demand
£11.99

Know Your Customer (KYC) Training

5.0(1)

By Course Gate

This Know Your Customer (KYC) Training course provides a comprehensive overview of KYC concepts and compliance. It will define KYC, explain its importance, and provide key insights into customer due diligence, anti-money laundering regulations, and data privacy.

Know Your Customer (KYC) Training
Delivered Online On Demand2 hours 16 minutes
£11.99

COSHH Training

5.0(1)

By Course Gate

This COSHH Training course is designed for anyone who works with or around hazardous substances, such as chemicals, dust, fumes, vapours, gases, biological agents, and more. Whether you are a health and safety professional, a manager, an employee, or just someone who wants to improve your COSHH knowledge, this course is for you.

COSHH Training
Delivered Online On Demand1 hour
£11.99

Food Hygiene Level 2

5.0(1)

By Course Gate

Learn essential food safety and hygiene practices with our comprehensive Food Hygiene Level 2 course. Perfect for catering staff, food handlers, and hospitality professionals, this course covers everything from preventing foodborne illnesses to effective waste disposal and pest management

Food Hygiene Level 2
Delivered Online On Demand1 hour 9 minutes
£11.99

Level 3 Diploma In Aromatherapy

5.0(1)

By Course Gate

Unlock the healing potential of aromatherapy with our Level 3 Diploma course. Learn the principles, history, and safe use of essential oils for physical, emotional, and mental well-being. Acquire expertise in blending oils, explore various techniques, and stay updated on the latest trends.

Level 3 Diploma In Aromatherapy
Delivered Online On Demand
£11.99

Level 2 Certificate in Business Improvement Techniques

4.7(47)

By Academy for Health and Fitness

Looking to enhance your skills and boost your career prospects in the business industry? Look no further than the Level 2 Certificate in Business Improvement Techniques course! This course is designed to provide you with the fundamental skills needed to improve business performance and productivity. You will learn how to identify problems, analyse data, and implement solutions to optimise business processes and drive growth. The curriculum of this course covers a range of topics including Lean principles, Six Sigma methodologies, and process mapping techniques. You will also gain knowledge on quality control, project management, and continuous improvement. The Level 2 Certificate in Business Improvement Techniques is ideal for those looking to start or progress their career in the business sector. Whether you are new to the industry or looking to enhance your existing skills, this course will equip you with the knowledge and confidence to excel in your role. Learning outcomes: Develop an understanding of business development and succession planning strategies to support organizational growth and stability. Apply process management techniques to improve efficiency and productivity in the workplace. Analyze supply chain management processes and identify opportunities for improvement. Plan and forecast operations using appropriate tools and methods to ensure effective resource allocation. Develop skills in communication, negotiation, and conflict management to facilitate effective team leadership and collaboration. Upon completion of this course, you will have gained a valuable qualificate that will enhance your employability and demonstrate your commitment to continuous learning and development. You will also be able to apply the skills and knowledge learned in this course to real-world business scenarios, making you a valuable asset to any organisation. Invest in your future and enrol in the Level 2 Certificate in Business Improvement Techniques course today. This Level 2 Certificate in Business Improvement Techniques course covers a comprehensive range of modules aimed at equipping individuals with the necessary skills to improve business performance. The course covers various topics such as business development, process management, supply chain management, procurement, project management, and quality management, among others. Additionally, the course provides training in essential management skills such as leadership, conflict resolution, and talent management. Learners will also gain proficiency in negotiation techniques, communication skills, and business etiquette, among others. This course is ideal for individuals seeking to improve their business performance and advance their careers in management or business administration. Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Certificate After completing this course, you will get a Free PDF certificate, which is CPD Quality Standards Certified. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Level 2 Certificate in Business Improvement Techniques is suitable for individuals who are interested in developing their skills and knowledge in business improvement techniques. It is also appropriate for those who are currently working in a business environment and wish to enhance their understanding of processes and productivity. Please Note: This is not a regulated course. To get professional qualification, you can choose any of the following: Level 2 Certificate in Lean Organisation Management Techniques (RQF) Level 2 Certificate in Business Improvement Techniques (RQF) Level 2 NVQ Diploma in Business Improvement Techniques (RQF) Level 2 Certificate in Team Leading (RQF) Level 2 Certificate in Business Administration (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Sales and Marketing (RQF) Level 2 Certificate in Digital Marketing (RQF) Level 2 Certificate in Project Management (RQF) Level 2 Certificate in Data Protection and Compliance (RQF) Level 2 Certificate in Information Technology (RQF) Level 2 Certificate in Retail Operations (RQF) Career path Production: £21,000 - £44,000 per year Quality Control: £18,000 - £40,000 per year Project Management: £26,000 - £67,000 per year Supply Chain Management: £24,000 - £61,000 per year Purchasing: £21,000 - £50,000 per year Administration: £15,000 - £31,000 per year Marketing: £20,000 - £48,000 per year Business Analysis: £26,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included

Level 2 Certificate in Business Improvement Techniques
Delivered Online On Demand24 hours
£21

Advanced Typing Techniques Course

5.0(2)

By Training Express

Mastering the art of typing isn’t just about speed—it's about precision, efficiency, and consistency. Our Advanced Typing Techniques Course is designed to help individuals refine their typing skills and unlock the full potential of their keyboard. Whether you’re an office worker, student, or professional looking to streamline your workflow, this course offers a structured approach to perfecting your technique. By focusing on advanced typing methods, you will improve your accuracy, reduce strain, and type faster, giving you more time to focus on what really matters. Throughout the course, you’ll explore key concepts such as ergonomic practices, optimal hand placement, and specific strategies to increase typing speed without sacrificing quality. Each module is crafted to provide you with the tools needed to break through any typing plateau you may have encountered. Say goodbye to errors and hello to seamless, efficient typing. It’s time to invest in yourself and take your typing skills to the next level, one keystroke at a time. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Advanced Typing Module 02 : Advanced Typing Techniques Module 03 : Speed Building Strategies Module 04 : Error Reduction and Proofreading Module 05 : Specialised Typing Tasks Module 06 : Typing Software and Tools Module 07 : Typing Speed and Accuracy Assessment Learning Outcomes: Improve typing speed and precision for efficient work. Reduce typing errors and enhance document quality. Develop strategies to build typing speed effectively. Handle specialised typing tasks with confidence. Utilise essential typing software and tools proficiently. Assess typing speed and accuracy for continuous improvement. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Office professionals Data entry specialists Administrative assistants Content writers Transcriptionists Students Anyone seeking keyboard mastery Job seekers looking to enhance their skills Career path Data Entry Clerk Administrative Assistant Content Writer Transcriptionist Secretarial Roles Customer Service Representative Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Advanced Typing Techniques Course
Delivered Online On Demand1 hour
£12

Assertive Communication Course

5.0(14)

By Training Express

Mastering assertive communication is essential for expressing yourself clearly and confidently while respecting others. This course guides you through developing the core skills needed to communicate effectively in both personal and professional settings. By focusing on self-confidence, emotional intelligence, and strategic communication techniques, you’ll learn how to convey your thoughts and feelings with clarity and respect, avoiding misunderstandings and unnecessary conflict. Throughout the course, you will explore how to maintain your position calmly and confidently in social and workplace situations. It also addresses common barriers such as fear and anxiety, helping you to build lasting self-esteem. Whether engaging in discussions, negotiating, or simply asserting your needs, this course equips you with the tools to communicate assertively, fostering better relationships and increased respect from those around you. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Assertiveness Skills Module 02: Building Self-Confidence Module 03: Self-Awareness and Emotional Intelligence Module 04: Effective Communication Strategies Module 05: Assertiveness in Social Situations Module 06: Assertiveness in the Workplace Module 07: Overcoming Fear and Anxiety Module 08: Self-Esteem and Assertiveness Learning Outcomes: Enhance your confidence and self-assuredness. Improve your emotional intelligence for better relationships. Master effective communication strategies. Navigate social and workplace situations assertively. Conquer fear and anxiety to boost self-esteem. Develop assertiveness for personal and professional growth. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to boost their confidence and communication skills. Professionals aiming to excel in the workplace. Anyone seeking personal growth and self-improvement. Students preparing for future career success. Those who wish to strengthen their interpersonal relationships. Individuals wanting to overcome fear and anxiety. Anyone interested in enhancing their self-esteem. Those looking to unlock the secrets of assertive communication. Career path Communication Officer Human Resources Specialist Sales and Marketing Manager Counsellor or Therapist Customer Service Representative Team Leader or Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assertive Communication Course
Delivered Online On Demand1 hour
£12

PAT Testing - Portable Appliance Testing Training

5.0(1)

By Course Gate

Explore the lucrative career of a PAT tester by enhancing your skills with our PAT Testing - Portable Appliance Testing Training course. Gain valuable insights into risk reduction and control, conduct visual inspections, and master the testing of PAT equipment.

PAT Testing - Portable Appliance Testing Training
Delivered Online On Demand
£11.99

SEN Teaching Assistant Diploma

5.0(1)

By Course Gate

Whether you are a current or aspiring SEN teaching assistant, an educator, or someone who cares about inclusive education, this course will equip you with the skills and knowledge you need. Don't miss this opportunity to get a recognised qualification and valuable resources.

SEN Teaching Assistant Diploma
Delivered Online On Demand
£11.99