2558 Customer Service courses in Cardiff delivered Online

Explore the essentials of European Medical Device Regulations (EU MDR) with our comprehensive course. Gain insights into regulatory requirements, quality systems, and reporting protocols to ensure compliance in the healthcare industry.

Master medical transcription with our comprehensive diploma course. Learn terminology, interpretation, formatting, and compliance. Ideal for aspiring transcriptionists and healthcare professionals. Enrol now!

Master advanced Excel skills and boost your career with our Microsoft Excel Advanced Diploma Course. Gain proficiency in data analysis, understand advanced features, and develop practical expertise.

Learn the fundamentals of Blender software, explore techniques for creating detailed 3D models, and master the process of rendering your creations. Whether you're a beginner or an experienced designer, this course will equip you with the skills needed to bring your characters to life in the digital world.

Master the art of project planning with our Dynamic Excel Gantt Chart and Timelines course. Learn to create and manage dynamic Gantt charts and timelines. Ideal for project managers, data analysts, and business professionals. Enrol today!

Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.  This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone. Course Preview Learning Outcomes Learn how to make calls to potential clients to generate sales. Understand how to deliver effective sales presentations Learn the telemarketing techniques to achieve your sales target Be able to maintain up-to-date and accurate records of customer interactions Learn good telephone etiquette to make a positive impression on customers Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Telesales Executive Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Telemarketer Customer Service Advisor Telesales Agent Telesales Executive Telesales Representative Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Managemen Sales Metrics and Performance Managemen 00:14:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Race towards a successful career in freelancing and be your own boss Today, it is a very common sight to see thousands of highly talented people fight over one job. Maybe you are one of them? Struggling to find work even though you have the necessary skills? Well, why go through all that trouble just to be feel rejected? With the era of the internet steam rolling anything in its path, it is a great idea to become a freelancer, make your own product and outsource them. You will not only be able to utilize your skills but furthermore, you have the ability to be your own boss. All of this can be learned through this diploma course in freelancing and outsourcing. In this course, you will be introduced to the world of freelancing and learn about different types of content writing. You will learn to utilize your creativeness and specialized skills to create innovative products. You will find out about the different avenues a freelancer could take, from taking on simple tasks such as article writing or copywriting to more complicated tasks like programming or coding. So stop wasting time and don't let this opportunity ponder away, get this course today. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Freelancing Overview 00:15:00 Setting Up Shop 00:15:00 Getting Started 00:30:00 Finding and Securing Work 00:30:00 Avoiding Freelance Scams 00:30:00 Building Your Client List 00:30:00 Defining Price Structure 00:30:00 Winning the Bidding War 00:30:00 Putting It All Together 00:15:00 Conclusion 00:15:00 Outsourcing WHY WOULD YOU OUTSOURCE? 00:15:00 DECIDING WHAT TO OUTSOURCE 00:30:00 FINDING CONTENT WRITERS 00:30:00 GRAPHIC DESIGNERS, WEBSITE DESIGNERS, ETC 00:30:00 CODERS AND PROGRAMMERS 01:00:00 VIRTUAL ASSISTANTS AND CUSTOMER SERVICE 00:30:00 OUTSOURCING SEO & PROMOTION 00:15:00 FREELANCE SITES AND HOW THEY WORK 01:00:00 OUTSOURCING ISSUES 00:30:00 Mock Exam Mock Exam- Diploma in Freelancing and Outsourcing 00:30:00 Final Exam Final Exam- Diploma in Freelancing and Outsourcing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover the basics of plumbing with Plumbing Level 1: Plumbing 101. Learn essential skills, from water supply systems to plumbing repairs, and gain valuable tips for success in the industry.

Do you want to get paid to Shop, Eat at Top Class Restaurants, Take a World Cruise, and Sunbathe on Caribbean Shores? Sounds too good to be true, as an impossible dream perhaps? Well, it isn't a dream, this sort of thing happens every day to mystery shoppers! Companies hire people, just like you, to observe their stores and employees. They require the information to train workers and enhance customer service, and the result is that you get to make money while you shop and eat! Learn the secrets of mystery shopping from a professional with over ten years in the industry. In this course, you will comprehend the requirements that make a successful mystery shopper. You will discover who is hiring, what companies expect, how to write an excellent evaluation, tax reporting, and how to get started in the good part-time job ever! Course Highlights Mystery Shopper Course online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mystery Shopper Course online into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 8 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mystery Shopper Course online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mystery Shopper Course online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mystery Shopper Course online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Mystery Shopping 00:30:00 Introduction to Mystery Shopping 01:00:00 Why Firms Use Mystery Shoppers 01:00:00 Types of Mystery Shopping 00:30:00 Typical Assignments 00:30:00 Things You Need For Your First Apartment 00:15:00 Essential Opportunities of Mystery Shopping 01:00:00 A Typical Working Day 00:30:00 Paperwork 00:30:00 Getting Paid 00:15:00 Tips 01:00:00 Summary of Mystery Shopper Course online 00:30:00 Illustration One 00:15:00 Illustration Two 00:15:00 Worldwide Mystery Shopping Companies, Newsgroups and Discussion Groups, Link Sites 00:30:00 Mock Exam Final Exam

Overview The Candle Making Business Diploma Course provides comprehensive training in candle making techniques, including handmade, moulded, and dipped candles. Participants will learn basic candle recipes, safety measures, candle decorating techniques, and gain insights into setting up and marketing a candle making business. Learning Outcomes: Acquire a solid foundation in the basics of candle making, including understanding different types of candles and their production process. Develop the skills to create handmade, moulded, and dipped candles using various techniques. Learn basic candle recipes and gain knowledge of different fragrance and color options. Understand and implement safety measures and best practices in the candle making process. Enhance creativity and design skills for candle decoration and personalization. Gain insights into setting up a candle making business, including sourcing materials, equipment, and legal considerations. Develop effective marketing strategies to promote and sell handmade candles. Learn pricing strategies and financial management techniques for a profitable candle making business. Understand customer preferences and trends in the candle industry to create unique and marketable products. Acquire the skills to provide exceptional customer service and build a loyal customer base. Why buy this Candle Making Business Diploma Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Candle Making Business Diploma Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Candle Making Business Diploma Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Candle Making Business Diploma Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Candle Making Business Diploma Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Candle Making Business Diploma Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Basics of Candle Making Basics of Candle Making 00:36:00 Module 02: Steps of Candle Making Steps of Candle Making 00:28:00 Module 03: Handmade Candles Handmade Candles 00:33:00 Module 04: Moulded Candles Moulded Candles 00:27:00 Module 05: Dipped Candles Dipped Candles 00:36:00 Module 06: Basic Candle Recipes Basic Candle Recipes 00:18:00 Module 07: Adapting Safety in Candle Making Adapting Safety in Candle Making 00:24:00 Module 08: Decorating Decorating 00:39:00 Module 09: Setting Up a Business Setting Up a Business 00:18:00 Module 10: Marketing Strategies Marketing Strategies 00:15:00 Assignment Assignment - Candle Making Business Diploma Course 00:00:00