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2444 Customer Service courses in Cardiff delivered Online

Working at Height Level 3

5.0(1)

By Course Gate

Gain essential knowledge in height safety with our Working at Height Level 3 course. Perfect for construction, maintenance, and utility workers, learn regulations, risk assessment, and equipment use for safe working practices. Start today!

Working at Height Level 3
Delivered Online On Demand1 hour 6 minutes
£11.99

CSTF Patient Moving and Handling

5.0(1)

By Course Gate

Master safe patient handling techniques with the CSTF Patient Moving and Handling course. Learn best practices, equipment use, and risk management to ensure patient and caregiver safety.

CSTF Patient Moving and Handling
Delivered Online On Demand1 hour 22 minutes
£11.99

Business Performance Management

5.0(1)

By Course Gate

This Business Performance Management course will teach you how to set clear management objectives, use effective performance measurement frameworks, and implement strategies for increasing business efficiency.

Business Performance Management
Delivered Online On Demand
£11.99

Know Your Customers Training

4.3(43)

By John Academy

Overview To provide better services and create a bond of trust with the customer, you must know your customers. This is where our exclusive Know Your Customers Training comes in. It will teach you the ABC's of KYC in no time and also educate you on AML. In this course, you will get six highly informative modules. Through these modules, you will learn the essentials of KYC. The course will help you develop a clear understanding of customer due diligence and anti-money laundering. In addition, you will be able to understand the UK regulations of KYC, AML and data privacy for business operations. By the end of the course you will learn the methods for carrying out KYC and AML. The course wll also provide a certificate of completion. This certificate will help you increase your employability in the relevant job market. Join now! Course Preview Learning Outcomes Understand the basic principles of KYC Grasp a detailed understanding of customer due diligence Learn about the KYC, AML, and Data Privacy Regulations for business operations in the UK Enhance your knowledge of AML Learn the methods for carrying out KYC and AML Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? KYC AML Legal advice Customer service Who Should Take This Know Your Customers Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Know Your Customers Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Know Your Customers Training Certification After completing and passing the Know Your Customers Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Know Your Customers Training will equip you with effective skills and abilities and help you explore career paths such as  Customer support executive Client relation associate Legal advisor Compliance officer Risk manager Module 01: Introduction To KYC Introduction to KYC 00:31:00 Module 02: Customer Due Diligence Customer Due Diligence 00:21:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:29:00 Module 04: KYC, AML, And Data Privacy Regulations For Businesses Operations In The United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operation in the UK 00:21:00 Module 05: Regulations To Be Complied By Industries Regulations to Be Complied by Industries 00:21:00 Module 06: Methods For Carrying Out KYC And AML And The Future Of KYC Compliance Methods for Carrying out KYC and AML and the Future of KYC Compliance 00:13:00 Assignment Assignment - KYC 00:00:00 Order Your Certificate Order Your Certificates and Transcripts 00:00:00

Know Your Customers Training
Delivered Online On Demand2 hours 16 minutes
£24.99

Diploma in Freelancing and Outsourcing

4.3(43)

By John Academy

Race towards a successful career in freelancing and be your own boss Today, it is a very common sight to see thousands of highly talented people fight over one job. Maybe you are one of them? Struggling to find work even though you have the necessary skills? Well, why go through all that trouble just to be feel rejected? With the era of the internet steam rolling anything in its path, it is a great idea to become a freelancer, make your own product and outsource them. You will not only be able to utilize your skills but furthermore, you have the ability to be your own boss. All of this can be learned through this diploma course in freelancing and outsourcing. In this course, you will be introduced to the world of freelancing and learn about different types of content writing. You will learn to utilize your creativeness and specialized skills to create innovative products. You will find out about the different avenues a freelancer could take, from taking on simple tasks such as article writing or copywriting to more complicated tasks like programming or coding. So stop wasting time and don't let this opportunity ponder away, get this course today. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Freelancing Overview 00:15:00 Setting Up Shop 00:15:00 Getting Started 00:30:00 Finding and Securing Work 00:30:00 Avoiding Freelance Scams 00:30:00 Building Your Client List 00:30:00 Defining Price Structure 00:30:00 Winning the Bidding War 00:30:00 Putting It All Together 00:15:00 Conclusion 00:15:00 Outsourcing WHY WOULD YOU OUTSOURCE? 00:15:00 DECIDING WHAT TO OUTSOURCE 00:30:00 FINDING CONTENT WRITERS 00:30:00 GRAPHIC DESIGNERS, WEBSITE DESIGNERS, ETC 00:30:00 CODERS AND PROGRAMMERS 01:00:00 VIRTUAL ASSISTANTS AND CUSTOMER SERVICE 00:30:00 OUTSOURCING SEO & PROMOTION 00:15:00 FREELANCE SITES AND HOW THEY WORK 01:00:00 OUTSOURCING ISSUES 00:30:00 Mock Exam Mock Exam- Diploma in Freelancing and Outsourcing 00:30:00 Final Exam Final Exam- Diploma in Freelancing and Outsourcing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Freelancing and Outsourcing
Delivered Online On Demand10 hours
£22

Level 7: Advanced Diploma in Supply Chain Management

By Training Tale

Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this Level 7: Advanced Diploma in Supply Chain Management, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! Why Choose Level 7 Advanced Diploma in Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Management course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Level 7: Advanced Diploma in Supply Chain Management*** Detailed Course Curriculum Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This is ideal for anyone interested in pursuing a career in supply chain management. It is also suitable for business and management students, operations students, people seeking a diploma in retail and/or supply chain management, professionals working in a company's supply chain department, and management professionals. Undergraduate students can also take this course to develop a foundation in supply chain management. Requirements There are no specific requirements for this Level 7: Advanced Diploma in Supply Chain Management course because it does not require any advanced knowledge or skills. Career path With the help of this course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

Level 7: Advanced Diploma in Supply Chain Management
Delivered Online On Demand7 hours
£12

Hotel Management Level 5

By Training Tale

Hotel Management: Hotel Management This comprehensive Diploma in Hotel Management course has been designed to provide you with a thorough understanding of the hospitality industry and equip you with the skills needed to manage and operate a successful hotel. This Diploma in Hotel Management course will help you to learn about the different departments of hotel management, including reception, housekeeping, hiring and training in hotel management, catering system, marketing and advertising, and hospitality quality assurance systems. With this Diploma in Hotel Management course you will also gain an understanding of revenue management, customer service, and the importance of maintaining a positive reputation. At the end of the Diploma in Hotel Management course, you will have the knowledge and skills needed to succeed in a variety of roles within the hospitality industry, from hotel management to event planning to tourism and travel. Enrol in this Diploma in Hotel Management course now and start your journey towards a rewarding career in Hotel Management! Special Offers of this Hotel Management: Hotel Management Course This Hotel Management: Hotel Management Course includes a FREE PDF Certificate. Lifetime access to this Hotel Management Course Instant access to this Hotel Management: Hotel Management Course Get FREE Tutor Support from Monday to Friday in this Hotel Management: Hotel Management Course [ Note: A free PDF certificate will be provided as soon as completing the Hotel Management: Hotel Management course ] Hotel Management : Hotel Management Industry Experts Designed this Hotel Management course into 11 detailed modules. Course Curriculum of Hotel Management: Hotel Management Course Module 01: Hotel Management Module 02: Reception Management Module 03: Hiring and training in Hotel management Module 04: Housekeeping, and security operations management Module 05: Hospitality Staff Training and Future Development Module 06: Hospitality Quality Assurance Systems Module 07: Marketing and Advertising Module 08: Catering system Module 09: Various departments Communication Module 10: Accounting in the hospitality industry Module 11: Advance Technology and E-Hospitality Assessment Method of Diploma in Hotel Management After completing each module of the Hotel Management: Diploma in Hotel Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Hotel Management After completing the MCQ/Assignment assessment for this Hotel Management: Diploma in Hotel Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hotel Management : Hotel Management The online Diploma in hotel management course is intended for students who want to pursue professions in hotel management. A Diploma in hotel management course is particularly beneficial for learners who currently have a position in the hotel business and wish to advance their career in hotel management. This Hotel Management Course is suitable for students, recent grads, and job seekers. The Hotel Management course is also appropriate for anybody interested in hotel management, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements Hotel Management : Hotel Management Students who intend to enrol in this Hotel Management: Hotel Management course must meet the following requirements: Hotel Management: Good command of the English language Hotel Management: Must be vivacious and self-driven Hotel Management: Basic computer knowledge Hotel Management: A minimum of 16 years of age is required Career path Hotel Management : Hotel Management Certificates Digital Certificate Digital certificate - Included

Hotel Management Level 5
Delivered Online On Demand5 hours
£12

Communication Skills Course - CPD Accredited

By Training Tale

Communication: Communication Skills Course Online This Communication: Communication Skills Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this Communication: Communication Skills Course. This Communication: Communication Skills Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the Communication: Communication Skills Course, you can equip yourself with the essentials to keep you afloat in the competition. Special Offers of this Communication: Communication Skills Course This Communication: Communication Skills Course includes a FREE PDF Certificate. Lifetime access to this Communication: Communication Skills Course Instant access to this Communication: Communication Skills Course Get FREE Tutor Support from Monday to Friday in this Communication: Communication Skills Course Courses are included in this Communication: Communication Skills Course Course 01: Communication Skills Course Course 02: Level 2 Customer Service Course 03: Negotiation Skills Course 04: Asbestos Awareness [ Note: Free PDF certificate as soon as completing the Communication: Communication Skills Course] Communication: Communication Skills Course Online Industry Experts Designed this Communication: Communication Skills Course into 09 detailed modules. Course Curriculum of Communication: Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication Assessment Method of Communication Skills Course After completing each module of the Communication: Communication Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Communication Skills Course After completing the MCQ/Assignment assessment for this Communication: Communication Skills Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Communication: Communication Skills Course Online This Communication: Communication Skills Course is suitable for those who work in or aspire to work in the following professions: Sales Managers HR Assistants Business Owners & Entrepreneurs Public Speakers Administrative Assistant Administrative Coordinator Requirements Communication: Communication Skills Course Online Students who intend to enrol in this Communication: Communication Skills Course must meet the following requirements: Communication: Good command of the English language. Communication: Must be vivacious and self-driven Communication: Basic computer knowledge. Communication: A minimum of 16 years of age is required Career path Communication: Communication Skills Course Online This Communication: Communication Skills Course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication: Communication Skills Course will be essential for working effectively in a complex and diverse workforce. Certificates Certificate of completion Digital certificate - Included

Communication Skills Course - CPD Accredited
Delivered Online On Demand35 hours
£12

Level 4 Logistics and Supply Chain Management

By Training Tale

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management Course right now. This Level 4 Logistics Management Course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. >> Courses are included in this Level 4 Logistics Management Bundle Course Course 01: Level 4 Logistics Management Course Course 02: Supply Chain Management [ Note: Free PDF certificate as soon as completing the Level 4 Logistics and Supply Chain Management Course] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 4 Logistics and Supply Chain Management This Logistics and Supply Chain Management is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Association of Business Executives (ABE) - Level 5 Diploma in Business Management (Supply Chain Management) Chartered Institute of Logistics and Transport (CILT) - Level 3 Certificate in Logistics and Transport Chartered Institute of Procurement and Supply (CIPS) - Level 3 Advanced Certificate in Procurement and Supply Operations Association of Accounting Technicians (AAT) - Level 3 Advanced Diploma in Accounting (Logistics and Transport) Open College Network West Midlands - Level 3 Certificate in Logistics and Transport AIM Awards - Level 3 Diploma in Logistics and Transport Pearson - Level 5 Diploma in Operations and Supply Chain Management Institute of Supply Chain Management (IoSCM) - Level 3 Certificate in Supply Chain and Operations Management Association of Project Management (APM) - Level 3 Certificate in Project Management for Logistics and Supply Chain The Skills Network - Level 5 Diploma in Operations and Supply Chain Management. Requirements Level 4 Logistics and Supply Chain Management There are no specific requirements for Level 4 Logistics Management Course because it does not require any advanced knowledge or skills. Career path Level 4 Logistics and Supply Chain Management Certificates Certificate of completion Digital certificate - Included

Level 4 Logistics and Supply Chain Management
Delivered Online On Demand28 hours
£12

Business English - Writing and Communication Skills

By Compliance Central

English is vital in global business, with 1.75 billion speakers worldwide. In the UK, 94% of employers value English proficiency. Strong writing and communication skills drive success, as poor communication costs companies £26.81 billion yearly. Effective content boosts engagement and sales, while clear team communication enhances problem-solving and innovation. Invest in these skills for business growth and employee success. Language unlocks endless opportunities. Are you looking to enhance your Business English, Writing and Communication Skills skills? If yes, then you have come to the right place. Our comprehensive course on Business English, Writing and Communication Skills will assist you in producing the best possible outcome by mastering the Business English, Writing and Communication Skills skills. The Business English, Writing and Communication Skills is for those who want to be successful. In the Business English, Writing and Communication Skills, you will learn the essential knowledge needed to become well versed in Business English, Writing and Communication Skills. Our Business English, Writing and Communication Skills starts with the basics of Business English, Writing and Communication Skills and gradually progresses towards advanced topics. Therefore, each lesson of this Business English, Writing and Communication Skills is intuitive and easy to understand. Why would you choose the Business English, Writing and Communication Skills from Compliance Central: Lifetime access to Business English, Writing and Communication Skills materials Full tutor support is available from Monday to Friday with the Business English, Writing and Communication Skills Learn Business English, Writing and Communication Skills skills at your own pace from the comfort of your home Gain a complete understanding of Business English, Writing and Communication Skills Accessible, informative Business English, Writing and Communication Skills learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business English, Writing and Communication Skills bundle Study Business English, Writing and Communication Skills in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Business English, Writing and Communication Skills Building Surveying Inspection Curriculum Breakdown of the Building Surveying Inspection Course Business Writing Skills The Basics of Grammar The Basics of Sentence Structure of Sentence Question Punctuation & Capitalisation Spelling Common Mistakes & Ways to Improve Communication Skills Business Telephone Skills Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business English, Writing and Communication Skills helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business English, Writing and Communication Skills. It is also great for professionals who are already working in Business English, Writing and Communication Skills and want to get promoted at work. Requirements To enrol in this Business English, Writing and Communication Skills, all you need is a basic understanding of the English Language and an internet connection. Career path The Business English, Writing and Communication Skills will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business English, Writing and Communication Skills. Content Writer: £25,000 to £45,000 per year Business Development Manager: £35,000 to £70,000 per year Public Relations Specialist: £25,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Business English - Writing and Communication Skills
Delivered Online On Demand4 hours
£12