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2437 Customer Service courses in Cardiff delivered On Demand

Cleaning Business Masterclass: From Startup to Success

By Compliance Central

Are you looking for a profitable and recession-proof business? Did you know a small cleaning business can expect to make between £30,000 and £50,000 per year in profit? As you hire additional cleaners, you can increase profits to £70,000 per year or more! Moreover the cleaning industry is expected to grow by 2.5% per year over the next five years, which means there is a lot of potential for growth in this business. Course Packages: Course 01: Starting a Cleaning Business and Planning for it Course 02: Advanced Diploma in Cleaning Course 03: Housecleaning Course 04: Carpet Cleaner Training Course 05: Oven Cleaning Training Course 06: Waste Management Course 07: UK Cleaning Jobs Course 08: Personal Hygiene Course 09: Workplace First Aid Level 4 Course 10: COSHH Training Why would you choose the course: Lifetime access to the course materials Full tutor support is available from Monday to Friday with the course Gain a complete understanding of the course Accessible, informative learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the course Study in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your course Here are the curriculum breakdown of the courses: Course 1: Cleaning Business Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 2: Advanced Diploma in Cleaning An Introduction to the Cleaning Job The Diversity of Cleaning Jobs Equipment, Products and Clothing House Cleaning Food Kitchen and Commercial Kitchen Bathrooms and Toilets Office Cleaning External Surfaces and Areas Dealing with Non-Routine Waste Chemical Safety, Keyholding and Alarm Codes for Cleaners Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 3: Housecleaning Introduction to House Cleaning Equipment and Ingredients Cleaning the Kitchen Bedroom and Livingroom Bathroom Cleaning Cleaning and Organising a Kid's Room Home Office Walls Learning Objectives: Learn how to start a cleaning business and planning for it. Get an introduction to cleaning jobs in general and the variety of cleaning jobs. Learn about the cleaning equipment, products, and clothing. Understand how to clean houses, offices, food preparation areas, bathrooms, and toilets. Learn how to safely dispose of non-routine waste. Understand how to clean exterior surfaces and areas. Be aware of chemical safety, cleaner alarm codes, and keyholding. Learn how to plan and launch a business, as well as how to acquire the necessary equipment. Run the business with a focus on quality service and customer satisfaction. Understand the significance of management and how to manage employees. Learn about marketing, advertising, and sales, as well as how to expand the business. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Specially: A stay-at-home parent who wants to start a cleaning business to generate income. A person who has lost their job and is looking for a new career opportunity. A cleaning business owner who wants to expand their business into new markets. A cleaning business owner who wants to improve their customer service and profitability. A cleaning business manager who wants to learn how to train and manage their staff more effectively. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to the training. Jobs you can explore, such as- Domestic Cleaner Supervisor Cleaner Hotel Cleaner Office Cleaner Certificates Certificate of completion Digital certificate - Included Get 6 CPD accredited PDF certificate for Free. CPD Accredited Hardcopy Certificate Hard copy certificate - £9.99 Delivery Charge: Inside the UK: Free Outside the UK: £10

Cleaning Business Masterclass: From Startup to Success
Delivered Online On Demand32 hours
£109

Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course

4.7(47)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive bundle Course is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Career Bundle: Course 01: Equality, Diversity & Inclusion (EDI) in the Workplace Course 02: EDI in adult care Course 03: Equality & Diversity - Discrimination Course 04: Cross-Cultural Awareness Training Course 05: Level 2 Certificate in Workplace Management: Violence Course 06: Sexual Harassment in the Workplace Course 07: Conflict Management Training Course 08: Hospitality Assistant & Management Training Course 09: Decision Making and Critical Thinking Training Course 10: Inspirational Leadership Skills Course 11: Team Building & Management Diploma Course 12: Change Management Course 13: International Law and Human Rights Course 14: Diploma In UK Employment Law Course 15: Legal Advisor Training Course Course 16: Mastering Organizational Chaos Course Course 17: Self Esteem & Confidence Building Course 18: Diploma in Business Management: Corporate Behaviour Course 19: Business Etiquette and Professional Behavior Course 20: Customer Service Essential Skills Diploma Course 21: Social Anxiety Therapy Course 22: Compassion Focused Therapy Course 23: Corporate Risk And Crisis Management Course 24: Dealing With Difficult People Training Course Course 25: Effective Communication Skills Course With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course materials Get instant access to this Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Learn Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course from anywhere in the world 24/7 tutor support with the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. Start your learning journey straightaway with our Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course Training! Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course. After passing the Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course doesn't require prior experience and is suitable for diverse learners. Career path This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Bundle Course will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course
Delivered Online On Demand6 days
£200

Web Developer Job Guarantee Programme

4.7(47)

By Academy for Health and Fitness

Earn up to 100k as a 'Web Developer' or Your 100% Money Back Are you passionate about technology? Do you dream of building websites and applications that people use every day? Then web development could be your perfect career path. The UK digital sector is booming, with a projected job growth of 12.1% by 2027 - far exceeding the national average. Web developers enjoy an average salary of £42,000, with top earners reaching £100,000+. Ready to join this exciting field? This Web Developer Job Guarantee Programme empowers you to transform from beginner to job-ready professional. This Web Developer Job Guarantee Programme is your all-in-one solution to learn web development from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a web developer. By choosing our Web Developer Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Web Developer Job Guarantee Programme today and start your journey to becoming a successful Web Developer Programmer! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Web Developer Job Guarantee Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Web Development experience, we will guide you towards honing your skills and developing a strong foundation in Web Development. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Web Development field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Web Development Programme. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Learn Web Development from Scratch Course 02: Diploma in Complete Web Development at QLS Level 5 Course 03: HTML Web Development Crash Course Course 04: CSS Web Development Crash Course Course 05: Fundamentals of CSS Course 06: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 07: Big Data Analytics with PySpark Tableau Desktop and MongoDB Course 08: Web Services Essentials - HTML, Javascript Restful API Course 09: Bootstrap - Responsive Web Design Course 10: Masterclass Bootstrap 5 Course - Responsive Web Design Course 11: JavaScript Basics Course 12: Learn DOM Manipulation with JavaScript Course 13: jQuery: JavaScript and AJAX Coding Bible Course 14: Basic Node.JS Course 15: Ionic & Angular JS: Mobile and Web Development Course 16: Building a TodoMVC Application in Vue, React and Angular Course 17: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 18: MySql Masterclass How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is Web Developer Job Guarantee Programme completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Web Developer Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to Web Development. These courses will teach you the knowledge and skills required to become a successful Web Developer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Web Development, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Web Development begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Web Developer Job Guarantee Programme Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Web Development's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Web Development's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Web Development to automate tasks and analyse data for their businesses. Anyone with a keen interest in Web Development and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Front-End Developer: £25,000 - £70,000 annually Back-End Developer: £30,000 - £80,000 annually Full-Stack Developer: £35,000 - £95,000 annually PHP Developer: £30,000 - £75,000 annually JavaScript Developer: £28,000 - £85,000 annually Web Designer & Developer: £27,000 - £75,000 annually Mobile App Developer (Ionic & Angular): £30,000 - £85,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Web Developer Job Guarantee Programme
Delivered Online On Demand3 hours
£1,499

IT Support Technician Course: Build a Thriving Career in the Tech Industry

4.3(43)

By John Academy

Unlock the doors to a thriving career in the tech industry with our comprehensive IT Support Technician Course. From mastering computer hardware and software to diving into networking, cybersecurity, and cloud computing, gain the skills and knowledge essential for success. Elevate your professional profile with hands-on troubleshooting experience and develop the expertise needed to excel in the dynamic world of information technology. Join us on this transformative journey and build a solid foundation for a rewarding career as an IT Support Technician.

IT Support Technician Course: Build a Thriving Career in the Tech Industry
Delivered Online On Demand
£24.99

Travel and Tourism - CPD Accredited Course

5.0(14)

By Training Express

Travel and tourism remains one of the most dynamic and influential industries across the globe, shaping economies, creating cultural bridges, and inspiring millions of journeys each year. This CPD Accredited Travel and Tourism Course offers a detailed exploration of the modern tourism landscape—covering everything from transport procedures and marketing strategies to sustainable travel and customer satisfaction. Whether you're interested in tour operations, destination management, or the impact of major global shifts like Brexit and COVID-19, this course delivers insights that are timely and relevant. Designed for those looking to broaden their understanding of tourism without stepping into a classroom, this course provides a structured, engaging look at the forces that shape travel today. Learners will gain knowledge of communication techniques, crisis management in hospitality, and tourism’s evolution in the post-pandemic world—all from the convenience of their own space. With topics including tourism services, visitor attraction strategies, and public awareness campaigns, this course lays a solid foundation for anyone seeking a better grasp of the industry’s inner workings. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Travel Agent profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Travel and Tourism - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Travel and Tourism - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Travel and Tourism - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Travel and Tourism - CPD Accredited training.

Travel and Tourism - CPD Accredited Course
Delivered Online On Demand1 hour
£23

Medical Receptionist Diploma - CPD Certified

4.9(27)

By Apex Learning

11 in 1 "Medical Receptionist" Bundle only at £39 Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Medical Receptionists receive patients, help them with filling out forms, retrieve and maintain medical files, and transcribe and type medical reports. Generally, they organise the vast amounts of data the office generates daily. A medical receptionist should have good knowledge of computer applications, spreadsheets, and medical software. They should also have good verbal and written communication skills in order for them to be able to write and prepare reports, talk with patients, and transcribe and type medical reports. Enrol in our Medical Receptionist course to learn all the knowledge regarding the field. This Medical Receptionist Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Medication Administration Level 4 Course 03: GDPR in Healthcare Course 04:Customer Relationship Management Course 05: Phone-Based Customer Service Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Document Control Course 09: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Personal Hygiene Learning Outcomes of Medical Receptionist Learn the duties and responsibilities of a medical receptionist Learn about the NHS system Understand medical records Understand filling system Improve your medical receptionist communication methods Understand Medical Billing & Coding acquire knowledge about health and safety measures in a clinical environment Ability to manage risk Tips for starting a career as a medical receptionist Enrol now in Medical Receptionist to advance your career, and use the premium study materials from Apex Learning. Medical Receptionist Diploma Curriculum of Medical Receptionist Course 01: Responsibilities and Skills Module 1: Introduction to Healthcare and Receptionists Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics -------- 10 more courses------- How will I get my Medical Receptionist bundle Certificate? After successfully completing the Medical Receptionist bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Receptionist Diploma Training Bundle. Everyone can join in the Medical Receptionist training if they have desire to learn about the topic Requirements Medical Receptionist Diploma This Medical Receptionist Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path This Medical Receptionist course will help you to brighten up your CV while exploring the following jobs; Medical Receptionist Service Receptionist Dental Receptionist These Medical Receptionist jobs' pay scale ranges from £33,000 to £65,000 annually. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Receptionist: Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Medical Receptionist Diploma - CPD Certified
Delivered Online On Demand
£39

Property Management Diploma

4.9(27)

By Apex Learning

Do you have an apartment, commercial, or industrial properties that you want to rent? Or, are you interested in becoming a property manager/ estate agent and kickstarting a successful career? Then you have come to the right place. The global property management market is expected to go up from its 2018 value of £14.47 billion to £22.04 billion in 2023. So, learn the essential crafts of an expert property manager and secure your future. Our Property Management bundle will equip you with the necessary skills required for a property manager, like setting and collecting rent, handling maintenance requests, filling vacant units and potentially setting the budget for the property. Also, you'll be able to establish rental rates by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals through this Property Management bundle. Moreover, you'll also learn how to identify risks, legal responsibilities, and regulations. What Will You Learn from this Property Management Bundle: Learn about property management and the roles & responsibilities of a manager Get a detailed overview of property development & the different types from this bundle Fully understand what estate agents do, the different types & regulations to follow with this essential bundle Grasp social housing and tenant management and their career prospects Discover property management law, mortgage law and the principles of land law Gain knowledge of construction industry scheme and Willis and Probate laws Obtain an acute understanding of capital budgeting & investment decision rules Become fully aware of the tax system & administration in the UK and their career prospects Unveil the secret tricks of customer service and how to sell the easy way This Property Management Bundle Consists of the following Premium courses: Course 01: Property Management Course02: Property Development Diploma Course03: Property & Estate Agent Course04: Social Housing and Tenant Management Level 2 Course05: Property Law and Legislation Course06: Understanding Wills and Probate Laws - Level 2 Course07: Construction Industry Scheme (CIS) Course08: Capital Budgeting & Investment Decision Rules Course09: Sales: Psychology of Customers Course10: Level 3 Tax Accounting Course11: Customer Relationship Management So, enrol now in this Property Management Bundle to advance your career! Property Management Curriculum of Property Management Course 01: Property Management Introduction The Role and Responsibilities of a Property Manager Listing Properties and Marketing The Letting Process and Tenancy Agreement The Property Management Process Keeping Tenants Long Term Regulations Changes in the UK Market: An Opportunity Recommended Readings After successfully completing the Property Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Property Management bundle. Requirements This Property Management course has been designed to be fully compatible with tablets and smartphones. Career path The Property Management Bundle is beneficial for the following careers: Estate Agents Brokers Closing Agents Realty Specialist Real Estate Consultant Property Manager Licensed Real Estate Sales Consultant Mortgage Advisers. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Property Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Property Management Diploma
Delivered Online On Demand
£39

Diploma in Office Admin and Legal Secretary Skills

1.0(1)

By Alpha Academy

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00

Diploma in Office Admin and Legal Secretary Skills
Delivered Online On Demand
£10.99

Airport & Sea Port Management

4.7(160)

By Janets

The Airport & Sea Port Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This Airport & Sea Port Management consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Course Content Airport Management Course - CPD Accredited Module 1: Introduction to Airport Management Introduction to Airport Management 00:15:00 Module 2: Airport Customer Service Airport Customer Service 00:11:00 Module 3: Passenger Terminal Management Passenger Terminal Management 00:15:00 Module 4: Airport Components Airport Components 00:16:00 Module 5: Airport Peaks and Airline Scheduling Airport Peaks and Airline Scheduling 00:17:00 Module 6: Cargo Management Cargo Management 00:15:00 Module 7: Aviation Noise Control Aviation Noise Control 00:10:00 Module 8: Weather Control Weather Control 00:15:00 Module 9: Sustainable Airport Management Sustainable Airport Management 00:16:00 Module 10: Security Management Security Management 00:16:00 Module 11: Innovation and Growth Innovation and Growth 00:16:00 Port Management Diploma Module 01: Introduction to Port Introduction to Port 00:30:00 Module 02: Legal Aspects of Port Legal Aspects of Port 00:22:00 Module 03: Introduction to Port Management Introduction to Port Management 00:28:00 Module 04: Port Management: Planning & Performance Port Management Planning & Performance 00:29:00 Module 05: Port Management: Safety & Security Port Management Safety & Security 00:20:00 Module 06: Environmental Risks & Protection Environmental Risks & Protection 00:31:00 Module 07: Port Equipment Port Equipment 00:26:00 Module 08: Growth & Development of Port Growth & Development of Port 00:25:00 Module 09: Cargoes and Ships Cargoes and Ships 00:24:00 Module 10: Impact of Changing Ship Technology on Ports Impact of Changing Ship Technology on Ports 00:25:00 Assignment Assignment - Airport & Sea Port Management 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Airport & Sea Port Management
Delivered Online On Demand3 weeks
£25

Receptionist

4.7(160)

By Janets

Follow your dreams by enrolling on the Receptionist course today and develop the experience, skills and knowledge you need to enhance your professional development. Receptionist will help you arm yourself with the qualities you need to work towards your dream job. Study the Receptionist training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Receptionist course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Receptionist course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Receptionist course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Receptionist course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Receptionist course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Receptionist course. The Receptionist course is designed by industry experts and is tailored to help you learn new skills with ease.  The Receptionist is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Receptionist when it suits you. Access the Receptionist course modules from any internet-enabled device, including computers, tablets, and smartphones. The Receptionist course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Receptionist now and start learning instantly! What You Get Out Of Studying Receptionist With Janets: Receive a digital Certificate upon successful completion of the Receptionist course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Receptionist training course is delivered through Janets' online learning platform. Access the Receptionist content from any internet-enabled device whenever or wherever you want to. The Receptionist course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Receptionist course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Receptionist course. After successfully passing the Receptionist course exam, you will be able to apply for a CPD-accredited certificate as proof of your Receptionist qualification. Certification All students who successfully complete the Receptionist course can instantly download their digital certificate. You can also purchase a hard copy of the Receptionist course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Receptionist is ideal for those who already work in this sector or are an aspiring professional. This Receptionist course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Receptionist is open to all students and has no formal entry requirements. To study the Receptionist course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Receptionist is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Receptionist and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Receptionist Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:26:00 Module 2: Business Telephone Skills Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:24:00 Module 7: Time Management Time Management 00:35:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills Business Writing Skills 00:40:00 Module 10 :Organisational Skills Organisational Skills 00:25:00 Module 11: Communication Skills Communication Skills 00:25:00 Module 12: Customer Service Customer Service 00:16:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:27:00 Mock Exam Mock Exam - Receptionist 00:20:00 Final Exam Final Exam - Receptionist 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist
Delivered Online On Demand7 hours 14 minutes
£25