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713 Customer Relationship Management courses delivered Online

Level 4 Consumer Rights and Commercial Law - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you aware of the legal intricacies shaping commercial interactions in the UK? With consumer rights violations on the rise, understanding commercial law is crucial. In the UK, over 40% of consumers face contract disputes annually. This Consumer Rights and Commercial Law bundle will equip you with the knowledge and skills to navigate the complex world of consumer rights and commercial law, empowering you to protect both yourself and your customers. This bundle on consumer rights and commercial law gives you a thorough understanding of UK business legislation and consumer protection laws. You will delve into the complexities of consumer rights, covering subjects including dispute settlement, contract formulation, and product safety. Essential business practices including customer service, relationship management, and compliance are covered in the supplementary courses. This Consumer Rights at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Sales and Marketing course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Consumer Rights and Commercial Law Bundle Package includes: Main Course: Diploma in Consumer Rights Awareness at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Commercial Law Course 02: Business Law Course 03: Contracts Law UK Course 04: International Law and Human Rights Course 05: Customer Service Training Course 06: Customer Relationship Management Course 07: Compliance Management Course Course 08: Fraud Management and AML Course 09: GDPR Course 10: Cross-Cultural Awareness Training Enhance your professional profile by enrolling today and take a significant step towards excellence in your business practices. Learning Outcomes of Consumer Rights and Commercial Law Analyze consumer rights and identify potential customer concerns. Apply core principles of contract law in business transactions. Explain the legal framework governing international trade. Implement effective customer service strategies aligned with the law. Manage customer relationships with a focus on legal compliance. Identify and mitigate fraud risks within a business setting. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Consumer Rights Get a free student ID card with Consumer Rights Training program (£10 postal charge will be applicable for international delivery) The Consumer Rights is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Consumer Rights course materials The Consumer Rights comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Consumer Rights Awareness at QLS Level 4 Module 01: Introduction To Consumer Rights Module 02: The Consumer Rights Act Module 03: Consumer Contracts Explained Module 04: General Data Protection Regulations Explained Module 05: Fraud Protection Course 02: Business Law Module 1: Understanding Business Law Module 2: European Community Law Module 3: The Court System Module 4: Civil And Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Law Module 8: Consumer Law And Protection Module 9: Law Of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Course 04: International Law and Human Rights Module 01: Basics Of International Law Module 02: Sources Of International Law Module 03: International Law And Municipal Law Module 04: International Organisations Module 05: International Law Of Human Rights Module 06: Private International Law Module 07: International Criminal Law Module 08: Law Of Treaties Module 09: Territory And Jurisdiction Module 10: Law Of The Sea Module 11: International Commercial Law Module 12: International Environmental Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Legal consultant Compliance officer Business owner Customer service manager Entrepreneur Law practitioner Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Consumer Rights Awareness at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee

Level 4 Consumer Rights and Commercial Law - QLS Endorsed
Delivered Online On Demand45 hours
£109

Transport and Logistics Management

5.0(10)

By Apex Learning

Kickstart your Career as a Transport & Logistics Manager or a Supply Chain Manager | Gifts: Hardcopy + PDF Certificates | Lifetime Access

Transport and Logistics Management
Delivered Online On Demand3 days
£49

Make-up - CPD Accredited

5.0(10)

By Apex Learning

Are you passionate about makeup? If you are looking for a career in the makeup industry, then the Make-up Artist Complete Bundle course is designed for you. The Make-up industry is one of the most growing industries around the world. The Make-up Artist Complete Bundle provides comprehensive training for making you an expert professional. The course contents are designed in line with the practical problems. You will be introduced to the latest technologies and tools used in the makeup industry. Master professional beauty skills and become a top nail technician and make-up artist by taking the advanced Makeup Artist Complete Bundle course. Along with this Make-up Artist Complete Bundle, you will get 11 Career development courses, an original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. This Make-up Artist Bundle Consists of the following Premium courses: Course 01: Make-up Artist Course 02: Online Nail Technician Diploma Course 03: Hairdressing Level 3 Course 04: Professional Photography Diploma Course 05: Ayurveda Healing Certificate Course 06: Aging and Longevity Secrets Course 07: Diet and Nutrition Complete Food Composition Diploma Course 08: Food Allergen Awareness Course 09: Personal Hygiene Course 10: Infection Prevention Training Course 11: Customer Relationship Management Many beauty professionals have lots of opportunities to express their creativity through beauty products application. This Make-up Artist Complete Bundle will not only provide lessons on cosmetics and makeup but will also teach you about nail designing and manicure and skincare. If you want to be an expert in beauty, make-up, nail design & care as well as skincare then this Make-up Artist Complete Bundle is meant for you. Register and start learning now the appropriate skills for your personal or business benefits. In the interactive Make-up Artist - Complete Bundle course, you'll learn all the beauty and makeup essential knowledge needed to thrive in the fashion industry. You'll learn how to applybase and eye makeup, how to enhance the lips, cheeks and brows, how to apply bridal and special occasion makeup, work with nail art, and more. By completing the course, you'll gain expertise in all types of makeup, with contouring and highlighting tips as well as techniques for mastering manicures. Become a beauty expert by enrolling today! Curriculum: Course 01: Make-up Artist Make-up Beauty Brushes Your Makeup Kit Etiquette On Set How to Use Color Correctors Film & Television Makeup Artistry Tattoo Covering Tips On Natural Beauty Makeup Tips On Glamour Makeup How To Tips for Teenage Makeup Makeup Tips for Sophisticated Ladies Airbrush Makeup Bridal Makeup Eyes and Lips Be Camera Ready And many more... Skin Care Skin Care and Tanning Facials Hair Removal Options Dermaplaning Esthetician Tools Know your Toxic ingredients LED Light Therapy Microneedling Natural and Chemical Peels Skincare Using Spices Skin Disorder and Diseases Sugaring Tinting How To Be and Get Camera Ready Why No Microdermabrasion Skin Care 5 Food Knowledge Skin Care 6 Skincare Using Spices Things To Know As a Beauty Professional Aromatherapy and Essential Oils Detox Your Deodorant Dry Brushing Face Masks Find Your Perfect Color Go Earthing Good Morning Detox Hot Flashes Luxury Spa Treatments at Home How to Conceal and Correct Under Your Eyes And many more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Make-up Artist - Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path The Make-up Artist Complete Bundle will be useful and would be beneficial for every kind of occupations and careers for women like: Beauty Gurus Cosmetologist Makeup Artist Manicurist Spa Businessmen. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Make-up Artist) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Make-up - CPD Accredited
Delivered Online On Demand
£53

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

Customer Service Diploma Level 2 & 3

By Online Training Academy

Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Customer Service Diploma Level 2 & 3
Delivered Online On Demand42 minutes
£12

SAP Training - CPD Accredited

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now The success of any organisation relies on effective communication and data exchange between its functions, and SAP or Systems Applications and Products is an effective way to support those efforts. SAP is the most-used ERP software in the market, enabling every department to access and share data to create a better work environment for every employee (e.g., controlling, sales, production, logistics, human resources, marketing, etc.) Our Systems Applications and Products in data processing (SAP) is an ideal starter bundle into the daily office work with SAP for prospective end-user. You'll learn the essential parts of the system and also understand them. Make yourself familiar with the SAP system by learning from carefully designed modules about SAP. Nowadays, SAP is a very demanding technology and has some of the best modules to make careers such as SD, MM, SCM, FICO, ABAP, BASIS, HCM, and HANA. Enrol Now! What will you learn from this SAP Training bundle: You will be fully versed and capable of working with SAP systems. You will get a thorough overview of the various core modules. Work with report layouts, multiple sessions, and drill-down, understand common icons Identify the organisational structures of cost accounting, pricing, BoM, activities, routing etc. Ability to plan, execute, maintain, and control projects confidently Master business management such as managing projects, supply chain, process, manufacturing & delivery operations, quality assurance, risk & recovery etc. How to analyse business and take legal notes and copyright information Determining the direction in which you want to take your business. How to submit a self-assessment tax return for businesses, corporations, and other entities. Learn to improve customer service relationships and assist in customer retention and drive sales growth Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This SAP Training Bundle Consists of the following Premium courses: Course 01: SAP S4HANA Controlling Level 2 Course 02: SAP Controlling (CO) - Product Costing S4HANA Course 03: Level 3- Project Management Course 04: Operations Management Course 05: Applied Business Analysis Diploma Course 06: Business Strategy Planning Course 07: Agile Practitioner Level 2 Course 08: Level 3 Tax Accounting Course 09: Customer Relationship Management Course 10: Boost Your Business Productivity - Advanced Course 11: Time Management So, enrol now to advance your career! The curriculum of SAP Bundle: Course 01: SAP S4HANA Controlling Level 2 Introduction to the Course Introduction Introduction to SAP Controlling Introduction to the Chapter What is SAP Controlling Module All About What is Cost Center Accounting Recap of what we've learnt Deep-dive to Cost Center Accounting Basic Configurations in SAP Controlling Real-time Business Scenario and Master Data Creation in SAP CO Introduction to Document Splitting Postings to Cost Center Accounting Plan vs Actual reports in SAP Cost Center Accounting Manual Transfer of Costs KB11N Plan vs Actual postings in Cost Center Accounting Manual Transfer of Costs kb61 SAP Allocation Using Distribution Cycles SAP Allocation Using Assessment Cycles with Statistical Key Figures (SKFs) Statistical / Cryptic Document Numbers in SAP S4HANA Controlling Bonus Lectures Real vs Statistical Postings in SAP S4HANA Controlling SAP ASAP vs Activate Methodologies How will I get my Certificate? After successfully completing the SAP Training bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SAP bundle. Requirements Our SAP course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path This SAP course will give you a deeper understanding of the topic and knowledge. With the help of this course, you will be able to explore several careers, such as: Administrator Consultant Support Analyst. Cloud Architect Project Manager EAM Architect The average annual income for these job prospects varies from £20,000 to £65,000 in the UK. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SAP S4HANA Controlling Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price.

SAP Training - CPD Accredited
Delivered Online On Demand
£39

Concierge Training - CPD Certified

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

Concierge Training - CPD Certified
Delivered Online On Demand14 days
£49

Travel and Tourism: Marketing, Customer Service and Transport Management

4.7(160)

By Janets

Follow your dreams by enrolling on the Travel and Tourism: Marketing, Customer Service and Transport Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Travel and Tourism: Marketing, Customer Service and Transport Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Travel and Tourism: Marketing, Customer Service and Transport Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Travel and Tourism: Marketing, Customer Service and Transport Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Travel and Tourism: Marketing, Customer Service and Transport Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Travel and Tourism: Marketing, Customer Service and Transport Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Travel and Tourism: Marketing, Customer Service and Transport Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Travel and Tourism: Marketing, Customer Service and Transport Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Travel and Tourism: Marketing, Customer Service and Transport Management course. The Travel and Tourism: Marketing, Customer Service and Transport Management course is designed by industry experts and is tailored to help you learn new skills with ease. The Travel and Tourism: Marketing, Customer Service and Transport Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Travel and Tourism: Marketing, Customer Service and Transport Management when it suits you. Access the Travel and Tourism: Marketing, Customer Service and Transport Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Travel and Tourism: Marketing, Customer Service and Transport Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Travel and Tourism: Marketing, Customer Service and Transport Management now and start learning instantly! What You Get Out Of Studying Travel and Tourism: Marketing, Customer Service and Transport Management With Janets Free PDF certificate upon successful completion of the Travel and Tourism: Marketing, Customer Service and Transport Management Full one-year access to Travel and Tourism: Marketing, Customer Service and Transport Management Course materials Instant assessment results with the Travel and Tourism: Marketing, Customer Service and Transport Management No hidden fees with the Travel and Tourism: Marketing, Customer Service and Transport Management Full tutor support available from Monday to Friday with the Travel and Tourism: Marketing, Customer Service and Transport Management Study the Travel and Tourism: Marketing, Customer Service and Transport Management at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Travel and Tourism: Marketing, Customer Service and Transport Management Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Travel and Tourism: Marketing, Customer Service and Transport Management Study the Travel and Tourism: Marketing, Customer Service and Transport Management in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Travel and Tourism: Marketing, Customer Service and Transport Management Description  The Travel and Tourism: Marketing, Customer Service and Transport Management training course is delivered through Janets' online learning platform. Access the Travel and Tourism: Marketing, Customer Service and Transport Management content from any internet-enabled device whenever or wherever you want to. The Travel and Tourism: Marketing, Customer Service and Transport Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Travel and Tourism: Marketing, Customer Service and Transport Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Travel and Tourism: Marketing, Customer Service and Transport Management course. After successfully passing the Travel and Tourism: Marketing, Customer Service and Transport Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Travel and Tourism: Marketing, Customer Service and Transport Management qualification. Certification All students who successfully complete the Travel and Tourism: Marketing, Customer Service and Transport Management course can instantly download their digital certificate. You can also purchase a hard copy of the Travel and Tourism: Marketing, Customer Service and Transport Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Travel and Tourism: Marketing, Customer Service and Transport Management is ideal for those who already work in this sector or are an aspiring professional. This Travel and Tourism: Marketing, Customer Service and Transport Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Travel and Tourism: Marketing, Customer Service and Transport Management is open to all students and has no formal entry requirements. To study the Travel and Tourism: Marketing, Customer Service and Transport Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Travel and Tourism: Marketing, Customer Service and Transport Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Travel and Tourism: Marketing, Customer Service and Transport Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Travel and Tourism: Marketing, Customer Service and Transport Management Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:13:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Developing Communication Skills Developing Communication Skills 00:13:00 Module 6: Customer Service and Satisfaction Customer Service and Satisfaction 00:10:00 Module 7: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:16:00 Module 8: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 9: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure Transport Management Procedure 00:15:00 Module 11: Sustainable Tourism Sustainable Tourism 00:09:00 Module 12: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 13: Brexit and Its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:26:00 Mock Exam Mock Exam - Travel and Tourism: Marketing, Customer Service and Transport Management 00:20:00 Final Exam Final Exam - Travel and Tourism: Marketing, Customer Service and Transport Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel and Tourism: Marketing, Customer Service and Transport Management
Delivered Online On Demand3 hours 45 minutes
£25

Receptionist: Office Admin and Reception - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Receptionist: Office Admin and Reception - QLS Endorsed
Delivered Online On Demand20 hours
£51

Logistics Management - 30 CPD Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Logistics Management bundle! This carefully curated collection of 30 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Logistics Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Logistics Management package has something for everyone. As part of the Logistics Management package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Logistics Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following 30 CPD Accredited Courses: Course 01: Logistic Management Course 02: Import/Export Course 03: Supply Chain Management Course 04: Certificate in Purchasing and Procurement Course 05: Purchase Ledger Course 06: Operations Management: Process Mapping & Supply Chain Course 07: Supply Chain Management for Different Retail Formats Course 08: Transport Planner Course Course 09: Delivery Manager Course 10: Port Management Diploma Course 11: Commercial law Course 12: Warehouse Operative Course 13: Inventory Controller Course 14: Diploma in Lean Process and Six Sigma Course 15: Organisation & People Management Course 16: Retail Management Course 17: Retail Psychology Course 18: Merchandising Course 19: Visual Merchandising Diploma Course 20: Product Management Course 21: Quality Management Course 22: Level 3 E-commerce Management Course 23: Sales Negotiation Training Course Course 24: Creating Highly Profitable Sales Funnels Course 25: Customer Relationship Management Course 26: SAP Controlling (CO) - Product Costing S4HANA Course 27: Xero Accounting and Bookkeeping Training Course 28: Compliance and Risk Management Diploma Course 29: Workplace Productivity Training Course 30: Workplace Stress Management What will make you stand out? Upon completion of this online Logistics Management bundle, you will gain the following: CPD QS Accredited Proficiency with this Logistics Management bundle Lifetime access to the whole collection of learning materials of this Logistics Management bundle The online test with immediate results You can study and complete the Logistics Management bundle at your own pace. Study for the Logistics Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. Each course in this Logistics Management bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Logistics Management, a rich anthology of 30 diverse courses. Each course in the Logistics Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Logistics Management bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Logistics Management bundle offers you the flexibility and convenience to learn at your own pace. Make the Logistics Management package your trusted companion in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Logistics Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Logistics Management bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Logistics Management bundle package. Certificates CPD Quality Standard Certificate Digital certificate - Included 30 CPD Quality Standard Certificates - Free

Logistics Management - 30 CPD Courses Bundle
Delivered Online On Demand6 days
£199