713 Customer Relationship Management courses delivered Online

10 QLS Endorsed Courses for Event Manager | 10 Endorsed Certificates Included | Life Time Access

Description Consumer Behaviour Diploma  This Consumer Behaviour Diploma will commence with an introductory insight into consumer behaviour and then delve deep into topics including consumer perception and consumer motivation. It will elucidate what the procedure of consumer research entails and shed light on how to target potential customers and segment appropriate markets strategically. Consumer behaviour entails an interplay of cognition and affects behaviour patterns and humans' physical environment, leading to an exchange. When discussing a consumer's buying activity, numerous factors come into play, including but not limited to public opinion, popularity, cost, product appearance, promotion, aesthetics and packaging. Consumer behaviour examines consumer activities such as buying, using and discarding among individuals, communities, and organisations. It also studies how their biases, preferences and feelings influence these activities. In the 1940s and 1950s, consumer behaviour emerged as a marketing subfield that integrates economics, anthropology, sociology, ethnography, psychology, and marketing. Consumer behaviour attempts to identify people's consumption patterns and trends by studying individual attributes, including lifestyles, demographics, and other factors such as loyalty and advocacy to brands, rates and occasions of usage and the like. This Consumer Behaviour Diploma examines how external factors such as family, friends, celebrities, and influencers impact their buying activities. Research has shed light on the complexity of consumer behaviour prediction for ordinary men and experts alike. Nevertheless, novel research methods, including consumer neuroscience, artificial intelligence and ethnography, have made it simpler to predict these patterns. Customer Relationship Management, also known as CRM, is a database that provides valuable insight into the examination of the buying activities of consumers. These databases generate in-depth data enabling researchers to study what influences consumer retention and loyalty and their willingness to advocate for products or yield positive referrals. Databases are also handy with market segmentation, behavioural segmentation, etc. This leads to accurate targeting of customers through appropriate marketing strategies. According to Mansard, Engel and Blackwell, consumer behaviour studies the processes and actions involving decisions while buying services and goods for consumption. This Consumer Behaviour Diploma explores how human beings behave whilst engaging in buying activities and urges them to consume certain products. Marketers must understand how consumer behaviour works to comprehend product, brand or business expectations. It enables them to understand better what motivates a consumer to buy certain goods. Knowing which products are popular and well-liked is of paramount importance. The findings suggest that assessing consumers' preferences will help a marketer better sculpt their products. This Consumer Behaviour Diploma will address all the crucial questions, including what customers buy, what motivates them to buy specific things, and how often and when they buy. What you will learn   1: Introduction to Consumer Behavior  2: Stages of Decision-Making Process  3: Perceiving Need Desire Motivation and Emotion 4: Understanding Perception  5: Understanding Customer Attitudes  6: Impact of Culture on Purchasing Behavior 7: Household Influence  8: Group Influence 9: New Opportunities 10: Know the Market Ethics  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 total length •Module 1: Introduction to Customer Service: 00:24:00 •Module 2: What's Different about Good Customer Service?: 00:13:00 •Module 3: Customer Relationship Management: 00:43:00 •Module 4: Customer Service Communication Strategies: 00:25:00 •Module 5: Aspects of Phone Etiquette: 00:32:00 •Module 6: Building Rapport Over the Phone: 00:25:00 •Module 7: Inbound and Outbound Calls: 00:17:00 •Module 8: Active Listening and Managing Tough Callers: 00:29:00 •Module 9: Managing Interoffice Calls and Voicemail: 00:11:00 •Module 10: Problem Solving over the Phone: 01:05:00 •Module 11: Intra Organisation Dealings: 00:36:00 •Module 12: Measuring Customer Service: 00:13:00 •Mock Exam - Phone-Based Customer Service: 00:20:00 •Final Exam - Phone-Based Customer Service: 00:20:00 •Order Your Certificate: 00:00:00

Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol SAP Training Now Give a compliment to your career and take it to the next level. This SAP Training bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this SAP Training bundle will help you stay ahead of the pack. Throughout the SAP Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. This SAP Bundle Consists of the following Premium courses: Course 01: Complete SAP UI5 Development Course 02: SAP S4HANA Controlling Level 2 Course 03: SAP Controlling (CO) - Product Costing S4HANA Course 04: Agile Practitioner Level 2 Course 05: Document Control and EDMS Implementation Step Course 06: Fundamentals of Business Analysis Course 07: Business Strategy Planning Course 08: Customer Relationship Management Course 09: Essential IT Skills Level 3 Course 10: Introduction to Data Analysis Course 11: Information Management Course 12: Microsoft Teams Course 13: Boost Your Business Productivity - Advanced Course 14: Effective Communication Skills So, enrol in the SAP Training bundle course now to advance your career! The curriculum of SAP Training Bundle: Course 01: Complete SAP UI5 Development Pre-course Web Development Introduction JavaScript UI5 Development Introduction Develop UI5 Applications with SAP Web IDE Use Real Data Deployment =========>>>>> And 13 More Courses <<<<<========= How will I get my SAP Training Certificate? After successfully completing the SAP Training course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SAP Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this SAP Training course. Students can take this course to gather professional knowledge besides their study or for the future. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our SAP Training bundle is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This SAP Training course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this SAP Training course; it can be studied in your own time at your own pace. Career path Having this various SAP Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Complete SAP UI5 Development) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete SAP UI5 Development) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This program is designed to equip you the essential skills and knowledge needed to thrive in the dynamic world of Aviation management. Here you will learn about airport operations, airline management, aviation safety, regulatory compliance and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the essential aspects of airport ground handling Understand the dangerous goods and regulations related to airport Know about airport planning and development Recognise aviation law and insurance Get acquainted with airfares and airline management Learn about airline route planning, airport layout, safety, disaster management and international air laws Understand EL airport markings and signs notes Gain a comprehensive understanding of first aid and emergency handling Learn about the ramp rules and airline security Understand customer relationship management Aviation Management Training Course Overview This aviation management training online course is specially designed for those who are interested in gaining core competence to drive a successful career in the related domain. This self-paced online course will also provide you with a comprehensive understanding of airport planning and development. This aviation management training online course will also gather essential information about aviation law and insurance. You will also learn about airfares, airline management, first aid and emergency handling with this popular online course. By the end of the course, you will learn about airline route planning, airport layout, safety, disaster management and international air laws. After finishing this popular online course, you will also obtain the skills and understanding required to kickstart your career as a professional airport ground handling operator. Who should take this course? This aviation management training online course is helpful for anyone willing to gain a comprehensive understanding of airport ground management, airport security, disaster management, airline laws and more, to kickstart their career as a proficient airport ground handling operator. Entry Requirements There are no academic entry requirements for this Aviation Management Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Aviation Management Training Course Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 Dangerous Goods and Regulations Module 2 Airport Planning and Development Module 3 Aviation Law and insurance Module 4 Air Fares and Airline Management Module 5 Airline Route Planning/ Financial Planning, Marketing, Airport layout, Safety, Disaster Management, International Air Laws Module 6 First Aid and Emergency Handling Module 7 Airport Ground Handling Module 8 Cabin Crew- First Aid, Security, Inflight Safety and Emergency Handling Module 9 Ramp Rules and Handling Module 10 Aviation Security- Airport and Airline security Module 11 Appropriate Body Language Module 12 Corporate Grooming Module 13 Interview Skills Module 14 Customer Relationship Management Module 15 Airport/ Currency Codes Module 16 EL Presentation Airside Lightings Module 17 EL Airport Markings and Signs Notes Module 18 EL Terrorism Video Airport Ground Handling -Part 1 Airport Ground Handling -Part 2 Airport Ground Handling Part- 3 Airside- Taxiway, Apron and Runway Markings copy Part -1 Airside- Taxiway, Apron and Runway Markings copy Part -2 Supplementary Resources Supplementary Resources - Aviation Management Training Assessment Assessment - Aviation Management Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Marketing Strategy: Digital & Affiliate Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Marketing Strategy: Digital & Affiliate Marketing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Marketing Strategy: Digital & Affiliate Marketing bundle will help you build a solid foundation to become a proficient worker in the sector. This Marketing Strategy: Digital & Affiliate Marketing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Marketing Fundamentals Course 02 :Strategic Planning and Analysis for Marketing Course 03 :Sales Negotiation Training Course 04 :Visual Merchandising Course 05 :Telephone Skills Diploma Course 06 :Webinar Marketing Funnel Course 07 :Youtube Marketing Diploma Course 08 :Content Management Course 09 :Content Writing & Copy Writing For SEO and Sales Course 10 :Email Content Writing Course 11 :Effective Email Marketing Course 12 :Customer Relationship Management Course 13 :Personal and Networking Skills Course 14 :Effective Communication Skills Diploma Course 15 :Social Media Marketing Training Course 16 :Social Media Strategy for Business Course 17 :LinkedIn Marketing & Sales Lead Generation Blueprint Course 18 :Retail Customer Service Training Course 19 :Sales Generation Course Course 20 :The Ultimate Sales Training Blueprint: How To Master Sales Course 21 :Sales & Selling Management Course Course 22 :Affiliate Marketing Course 23 :Digital Marketing - Growth Hacking Techniques Course 24 :Digital Marketing Business Tips Course 25: Lead Generation with Attraction Marketing for Business Course 26: TikTok Marketing for Business Course 27: Facebook Marketing Course 28: Instagram Marketing Course 29: Pinterest Marketing Course 30: Creativity and Problem Solving Skills 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Marketing Strategy: Digital & Affiliate Marketing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Marketing Strategy: Digital & Affiliate Marketing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Marketing Strategy: Digital & Affiliate Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Marketing Strategy: Digital & Affiliate Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Marketing for Everyone: Digital marketing & Social Media Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Marketing for Everyone: Digital marketing & Social Media Marketing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Marketing for Everyone: Digital marketing & Social Media Marketing bundle will help you build a solid foundation to become a proficient worker in the sector. This Marketing for Everyone: Digital marketing & Social Media Marketing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Content Management Course 02 :How To Do Keyword Research For SEO & Ranking On Google Course 03 :Content Writing & Copy Writing For SEO and Sales Course 04 :Email Content Writing Course 05 :Email Etiquette Course 06 :Marketing Fundamentals Course 07 :Marketing Online Course Course 08 :Strategic Planning and Analysis for Marketing Course 09 :Webinar Marketing Funnel Course 10 :Sales & Selling Management Course Course 11 :Customer Relationship Management Course 12 :Visual Merchandising Course 13 :Social Media Marketing Training Course 14 :LinkedIn Marketing & Sales Lead Generation Blueprint Course 15 :TikTok Marketing for Business Course 16 :Facebook Marketing Course 17 :Instagram Marketing Course 18 :Property Marketing Course 19 :Pinterest Marketing Course 20 :Youtube Marketing Diploma Course 21 :Affiliate Marketing Course 22 :Digital Marketing - Growth Hacking Techniques Course 23 :Digital Marketing and Advertising Level 3 Course 24 :Lead Generation with Attraction Marketing for Business Course 25: Personal and Networking Skills Course 26: Effective Communication Skills Diploma Course 27: Creativity and Problem Solving Skills Course 28: Corporate Social Responsibility (CSR) Course 29: Microsoft Access Complete Course (Beginner, Intermediate, Advanced) Course 30: MS Word Diploma 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Marketing for Everyone: Digital marketing & Social Media Marketing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Marketing for Everyone: Digital marketing & Social Media Marketing Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Marketing for Everyone: Digital marketing & Social Media Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Marketing for Everyone: Digital marketing & Social Media Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Human Resource Management and Personnel Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Human Resource Management and Personnel Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Human Resource Management and Personnel Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Human Resource Management and Personnel Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Management Course 02 :HR Virtual Interview Techniques Course 03 :Managing Online Meetings Course 04 :Decision Making in High Stress Course 05 :Supporting a Grieving Employee Course 06 :Working from Home Essentials Course 07 :Diploma in Emotional Intelligence and Resilience Course 08 :Customer Relationship Management Course 09 :Mental Health Support in Working from Home Course 10 :How to Create Positive Work Environment Course 11 :Supporting Health and Welbeing of Team Members Course 12 :Microsoft Excel Complete Training Course 13 :Receptionist Skills Course 14 :Office Skills Course 15 :Talent Management Course 16 :Goal Setting & Accomplishment Course 17 :Team Management Advanced Trainin Course 18 :Conflict Management and Crucial Communications Course 19 :Creative Thinking and Innovation Course 20 : Ethical Leadership Principles Course 21 :Risk Management: Risk Assessment & Analysis Course 22 :HR Crisis Communication Training Course 23 :Employment Law for HR Course 24 :Operations Management Course 25: Emotional Intelligence and Human Behaviour Course 26: Administrative Management Course 27: Managing Budgets Course 28: Business Analysis Course 29: Business Ethics for the Office Course 30: Diploma in Management Skills 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Human Resource Management and Personnel Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Human Resource Management and Personnel Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Human Resource Management and Personnel Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Human Resource Management and Personnel Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

***24 Hour Limited Time Flash Sale*** Level 4 Diploma in Sales and Marketing Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that the UK marketing and sales industry is expected to grow by 12.5% by 2026? That's a massive opportunity for those who can master the art of attracting, engaging, and converting customers. Ready to unlock your potential and boost your career? But that's not all. When you enrol in Level 4 Diploma in Sales and Marketing Management Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Included In this Level 4 Diploma in Sales and Marketing Management Career Bundle: Course 01: Level 4 Diploma in Sales and Marketing Management Course 02: Customer Relationship Management Course 03: Sales & Marketing Course 04: Marketing Secrets for High Sales Course 05: NLP For Sales, Persuasion & Influence Course 06: Leads and Sales Generating Course 07: Internal Audit Analyst Training Course 08: Sales Management Training Course 09: Creating Highly Profitable Sales Funnel Blueprint Foundations Course 10: Creative Marketing Plan Course 11: Business Training: Digital Marketing Course 12: Learn to Drive Traffic into Sales through Digital Marketing Course 13: Digital Marketing - Growth Hacking Techniques Course 14: Ultimate Social Media Marketing course Course 15: Affiliate Marketing Masterclass Course 16: Content Creation and Content Marketing Certificate Course 17: Social Media Marketing Strategy Course 18: Facebook Marketing Strategy for Business Course 19: Learn to Optimize Results With Facebook Analytics Course 20: Instagram Marketing Course 21: Social Media Influencer Course 22: Email Marketing Strategies Course 23: Strategic Marketing & Planning Course 24: Business Analysis Course 25: Negotiation Skills Certificate This Level 4 Diploma in Sales and Marketing Management bundle equips you with the knowledge and skills to excel in sales and marketing. Master CRM, craft high-converting sales funnels, develop persuasive communication, generate leads like a pro, and leverage the power of digital marketing to drive traffic and sales. Take control of your career and propel your business forward. Enrol in Level 4 Diploma in Sales and Marketing Management today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Sales and Marketing Management Get a free student ID card with Sales and Marketing Management Training The Sales and Marketing Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Sales and Marketing Management course materials The Sales and Marketing Management comes with 24/7 tutor support Start your learning journey straightaway! Level 4 Diploma in Sales and Marketing Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of this course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Register on the Call Centre Based Customer Service today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Call Centre Based Customer Service is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Module 01: Introduction to Customer Service Introduction to Customer Service 00:25:00 Module 02: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:14:00 Module 03: Customer Relationship Management Customer Relationship Management 00:44:00 Module 04: Customer Service Communication Strategies Customer Service Communication Strategies 00:26:00 Module 05: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:33:00 Module 06: Building Rapport Over the Phone Building Rapport Over the Phone 00:26:00 Module 07: Inbound and Outbound Calls Inbound and Outbound Calls 00:18:00 Module 08: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:30:00 Module 09: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:12:00 Module 10: Problem Solving over the Phone Problem Solving over the Phone 01:06:00 Module 11: Intra Organisation Dealings Intra Organisation Dealings 00:37:00 Module 12: Measuring Customer Service Measuring Customer Service 00:14:00 Assignment Assignment - Call Centre Based Customer Service 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.