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748 Customer Relationship Management courses in Cardiff delivered Online

Property Management Training

4.9(27)

By Apex Learning

Tired of browsing and searching for a Property Management Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Property Management Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Property Management Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Property Management Training and help you along your learning journey. Advanced audio-visual learning modules of these Property Management Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Property Management Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Property Management Training Bundle Consists of the following Premium courses: Course 01: Property Management Course 02: Property Development Diploma Course 03: Property & Estate Agent Course 04: Social Housing and Tenant Management Level 2 Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Construction Industry Scheme (CIS) Course 08: Capital Budgeting & Investment Decision Rules Course 09: Level 3 Tax Accounting Course 10: Customer Relationship Management Course 11: Digital Marketing and Advertising Level 3 Course 12: Sales: Psychology of Customers Course 13: Business Writing Course 14: Effective Communication Skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Property Management Trainingexpertise and essential knowledge, which will assist you in reaching your goal. Enrol now in Property Management Training to advance your career, and use the premium study materials from Apex Learning. CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Property Management Training bundle. Requirements Our Property Management Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Property Management Training
Delivered Online On Demand
£79

Digital Marketing Courses

4.9(27)

By Apex Learning

Overview Fall into Savings. Enjoy the biggest price fall this Spring! Give a compliment to your career and take it to the next level. This Digital Marketing will provide you with the essential knowledge to shine in your professional career. Throughout the Digital Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Digital Marketing course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Digital Marketing Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Digital Marketing Business Tips Course 04: Digital Marketing Agency Elite Consultants Masterclass Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales Course 08: Content Management Course 09: Ecommerce Management Course 10: Customer Relationship Management Course 11: Product Photography Key Features of the Course: FREE Digital Marketing CPD-accredited certificate Get a free student ID card with Digital Marketing (£10 applicable for international delivery) Lifetime access to the Digital Marketing course materials The Digital Marketing course comes with 24/7 tutor support Get instant access to this Digital Marketing course Learn Digital Marketing from anywhere in the world The Digital Marketing is affordable and simple to understand The Digital Marketing is an entirely online The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Digital Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 120 CPD hours / points Accredited by CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Who is this course for? Anyone from any background can enroll in this Digital Marketing bundle. Requirements This Digital Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having Digital Marketing expertise will increase the value of your CV and open you up to multiple job sectors.

Digital Marketing Courses
Delivered Online On Demand1 hour
£45

Customer Service - Representative

By IOMH - Institute of Mental Health

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Customer Service - Representative
Delivered Online On Demand3 hours 8 minutes
£11.99

Marketing Strategies for Small Business Owners

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Marketing bundle will help you stay ahead of the pack. Throughout the Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Marketing course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Marketing Bundle Consists of the following Premium courses: Course 01: Marketing Fundamentals Course 02: Business Branding Course 03: Strategic Planning and Analysis for Marketing Course 04: Digital Marketing Course 05: Social Media Marketing Training Course 06: Sales Training Course 07: Disruptive Innovation for Business Course 08: Research Methods in Business Course 09: Influencing and Negotiating Course 10: Customer Relationship Management Course 11: Cross-Cultural Awareness Training Enrol now in Marketing to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Introduction to Marketing Fundamentals Definitions of Marketing Traditional vs Contemporary Marketing Marketing Management Orientations Understand your Customers Segmentation CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Marketing bundle. Requirements This Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Marketing Fundamentals) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Marketing Strategies for Small Business Owners
Delivered Online On Demand
£53

Travel Administrator

4.7(160)

By Janets

Register on the Travel Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Travel Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Travel Administrator Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Travel Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:12:00 Module 02: Tourism Products and Services Tourism Products and Services 00:14:00 Module 03: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 04: Developing Communication Skills Developing Communication Skills 00:13:00 Module 05: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:18:00 Module 06: Transport Management Procedure Transport Management Procedure 00:14:00 Module 07: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 08: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Module 09: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 10: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 11: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 12: Handling Customer Complaints Handling Customer Complaints 00:22:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Travel Administrator
Delivered Online On Demand3 hours 23 minutes
£25

PR and CRM Training - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | Free PDF & Hardcopy Certificates | 80 CPD Points | Lifetime Access | Installment Payment

PR and CRM Training  - Double Endorsed Certificate
Delivered Online On Demand
£159

QLS Level 2, 3, 4 CRM

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

QLS Level 2, 3, 4 CRM
Delivered Online On Demand
£100

Customer Success Manager Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the Customer Success Manager Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Customer Success Manager Advanced Diploma will assist you in producing the best possible outcome by learning the Customer Success Manager Advanced Diploma skills. The Customer Success Manager Advanced Diploma bundle is for those who want to be successful. In the Customer Success Manager Advanced Diploma bundle, you will learn the essential knowledge needed to become well versed in Customer Success Manager Advanced Diploma. Why would you choose the Customer Success Manager Advanced Diploma course from Compliance Central: Lifetime access to Customer Success Manager Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Customer Success Manager Advanced Diploma course Learn Customer Success Manager Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Customer Success Manager Advanced Diploma course Accessible, informative Customer Success Manager Advanced Diploma learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Success Manager Advanced Diploma bundle Study Customer Success Manager Advanced Diploma in your own time through your computer, tablet or mobile device Our Customer Success Manager Advanced Diploma bundle starts with the basics of Customer Success Manager Advanced Diploma and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Success Manager Advanced Diploma is intuitive and easy to understand. Courses in this Customer Success Manager Advanced Diploma Bundle: Course 01: CRM - Customer Relationship Management Course 02: Customer Service Manager Course 03: Customer Service - Representative Course 04: Customer Service Agent Course 05: Phone-Based Customer Service Course 06: Call Centre Training Course 07: Cold Call to Boost Sales Course 08: Business English and Communication Course 09: Persuasion in Business Communications Course 10: Know Your Customer (KYC) Course 11: Customer Due Diligence (CDD) Techniques Course 12: CSS - Customer Service and Support CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Success Manager Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Success Manager Advanced Diploma. Requirements To enrol in this Customer Success Manager Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Success Manager Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Success Manager Advanced Diploma. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

Customer Success Manager Advanced Diploma
Delivered Online On Demand20 hours
£109

PR and CRM Courses - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

PR and CRM Courses - Double Endorsed Certificate
Delivered Online On Demand
£150

Level 3, 4 & 5 Travel Advisor

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Travel Advisor
Delivered Online On Demand
£100