737 Customer Relations courses in Cardiff delivered Online

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Learning Outcomes Understand the importance of customer relationship management in modern business and its impact on customer satisfaction and loyalty Learn about different types of CRM software and how to select and implement a suitable solution for a particular business Develop skills in managing customer interactions and communication across various channels, including email, phone, and social media Gain knowledge in data analytics and reporting to better track customer behaviour and identify trends and patterns Explore strategies for using CRM to improve sales and marketing efforts, such as targeting and segmentation Develop skills in managing customer complaints and resolving conflicts to maintain positive relationships with customers Understand the legal and ethical considerations surrounding customer data and privacy in the context of CRM Learn how to measure and evaluate the success of a CRM program and make improvements over time Description For those looking to develop their abilities in managing client interactions, strengthen their relationships with customers, and expand their businesses, our Customer Relationship Management (CRM) course is ideal for them. In this course, students will obtain a thorough understanding of the function of CRM in contemporary business and how it may affect client loyalty and satisfaction through the course. Participants will get knowledge about several CRM tool types and how to pick and use the best option for their particular business needs. Also, they will learn how to manage customer contacts and communication through a variety of platforms, including email, phone, and social media. Their ability to better monitor customer behaviour, spot trends and patterns, and use data analytics and reporting to make defensible judgements will all be elevated by this training. The course will also address how to manage customer complaints and settle disputes to preserve strong relationships, as well as ways for using CRM to improve sales and marketing efforts, including targeting and segmentation. Also, students will learn about the moral and legal issues that arise when dealing with customer privacy and data in the context of CRM. Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment In order to successfully complete the Customer Relationship Management course, students will be required to sit for a final assessment. After they submit their assignment, our expert team will evaluate and provide instant feedback. Career Path Here are some potential career paths for individuals who take a Customer Relationship Management (CRM) course in the UK, along with the annual salary range for each: CRM Manager: £46,000 to £66,000 per year Customer Success Manager: £35,000 to £50,000 per year Sales Manager: £36,000 to £71,000 per year Marketing Manager: £35,000 to £65,000 per year Course Content Module 01: Customer Relationship Management Module 02: What CRM Is and Who It Serves Module 03: Checklist for Success Module 04: Requirement Driven Product Selection Module 05: Considerations in Tool Selection Module 06: Strategies for Customer Retention Module 07: Building the Future Module 08: Homegrown vs. Application Service Provider Module 09: The Development Team Module 10: Evaluating and Reviewing Your Program

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | PDF & QLS Hardcopy Certificates Included | 180 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's fiercely competitive marketplace, the ability to effectively drive sales and execute marketing strategies is paramount for businesses operating in the UK. A survey reveals that companies with well-defined sales and marketing strategies generate up to 30% higher revenue, contributing over £120 billion to the UK economy annually. This comprehensive Sales and Marketing bundle aims to unlock the secrets of successful sales and marketing, empowering you to stay ahead of the curve. With a single payment, you will gain access to Sales and Marketing course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Sales and Marketing Bundle Package includes: Main Course : Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 10 Additional CPD Accredited Premium Courses related to Sales and Marketing: Course 01: B2B Sales & Marketing Course 02: Marketing Secrets for High Sales Course 03: Customer Relationship Management Course 04: NLP For Sales, Persuasion & Influence Course 05: Leads and Sales Generating Course 06: Internal Audit Analyst Training Course 07: Sales Management Training Course 08: Creating Highly Profitable Sales Funnel Blueprint Foundations Course 09: Creative Marketing Plan Course 10: Business Training: Digital Marketing This Sales and Marketing bundle equips you with comprehensive skills in sales and marketing management, customer relationship management, lead generation, persuasion techniques, internal audit analysis, sales management, sales funnel creation, and creative marketing strategies. You'll gain the tools to captivate your audience, drive conversions, and foster long-lasting customer relationships. Learning Outcomes of Sales and Marketing Develop a comprehensive understanding of sales and marketing management principles. Master customer relationship management techniques and sales and marketing strategies. Explore innovative approaches to lead generation and sales conversion. Gain insights into neuro-linguistic programming for persuasion and influence. Learn internal audit analysis and sales management best practices. Develop skills in creating highly profitable sales funnels and marketing plans. Don't miss this chance to gain the knowledge and expertise you need to succeed in this rewarding field. Enrol now! Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 Module 01: Introduction Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Basics of Marketing Module 06: The Marketing Process Module 07: Strategic Marketing Module 08: Marketing Environment Module 09: Market Segmentations Module 10: Consumer Buying Behaviour and much more... Course 01: B2B Sales & Marketing Module 01: Introduction To B2B Sales And Marketing Module 02: Understanding The B2B Buyer Module 03: Creating A B2b Marketing Strategy Module 04: Sales And Marketing Alignment Module 05: Building A B2b Sales Team Module 06: B2b Lead Generation Module 07: B2B Sales Techniques Module 08: Customer Relationship Management Course 02: Marketing Secrets for High Sales Unit 01 - Introduction Unit 02 - Make Sure You're In The Right Niche Unit 03 - You Must Target The Right Client Unit 04 - Unlock The Power Of Segmentation Unit 05 - Case Study - A High Ticket Sale Unit 06 - Know The Big Picture Unit 07 - Get Inside The High-Ticket Buyers Mindset Unit 08 - Conducting A High-Ticket Sales Campaign Unit 09 - The Secret Shortcut To High-Ticket Sales Unit 10 - Fine-Tune Your Reverse Engineered Brand Unit 11 - Picking The Right High Ticket Product Or Service To Sell =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Financial professionals and compliance officers. Aspiring careers in finance and banking. Risk management and legal professionals. Office administrators and executive assistants. Professionals seeking career advancement opportunities. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Sales Manager Marketing Director Business Consultant Account Executive Team Leader Entrepreneur Certificates Advanced Diploma in Sales and Marketing Co-ordinator at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

Boost Your Career By Enrolling In This Ecommerce Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Ecommerce Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Ecommerce Management bundle of courses, which are well organised. This Ecommerce Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Ecommerce Management package, you will not be charged any extra fees. This Ecommerce Management Bundle Package includes: Course 01: Diploma in E-Commerce Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Business Data Analysis Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Know Your Customer (KYC) Course 04: Digital Product Management Training Course 05: Customer Relationship Management Course 06: Complete Communication Skills Master Class Course 07: Compliance Risk and Management Course 08: Business Law Course 09: Commercial Law Course 10: Time Management Success becomes a lot simpler with this Ecommerce Management bundle package, which allows you to monetise your skills. This Ecommerce Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Ecommerce Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Ecommerce Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Ecommerce Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Diploma in E-Commerce Management at QLS Level 5 Module 1: Introduction to Electronic Commerce Module 2: Ecommerce Strategy and Implementation Module 3: Customer Service Module 4: Products, Brands, and Services Module 5: Content Planning and Production Module 6: Use of Social Networks Module 7: Marketing Module 8: Creating an Engaging User Experience Module 9: Transaction Management Module 10: Ecommerce Analytics Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in E-Commerce Management at QLS Level 5exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in E-Commerce Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in E-Commerce Management at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Do you dream of venturing into the fascinating world of travel? Whether it's planning unforgettable events, managing hospitality establishments, or sharing your travel experiences with the world, our 'Travel Agent' bundle of courses is your passport to success! Our Travel Agent bundle offers a comprehensive theoretical exploration of a dozen high-demand fields. Delve into the exciting arena of Travel & Tourism, master the art of event planning, and steer the helm of Hotel & Hospitality Management. As a travel agent, you will also learn the nuances of Concierge services, Customer Relationship Management, and even the skill of becoming a captivating Travel Blogger. The bundle doesn't stop there. Broaden your horizons with the Smartphone Photography course, a must for any travel enthusiast. Learn how to engage your audience through the Complete Communication Skills Master Class. Discover how to orchestrate the journey from point A to B with our Transport Manager Course and understand the nitty-gritty of Logistics Management. Finally, engage with an international audience with our Cross-Cultural Awareness Training. Immerse yourself in this thrilling journey and become the ultimate Travel Agent you've always aspired to be. Learning Outcomes By the end of this Travel Agent bundle course, learners will be able to: Gain a theoretical understanding of the dynamic field of Travel & Tourism. Develop comprehensive event planning strategies and learn to manage hospitality establishments. Understand the critical role of Concierge services and Customer Relationship Management in the travel industry. Learn the art of Travel Blogging and Smartphone Photography to enhance your travel narratives. Sharpen your communication skills and broaden your understanding of logistics and transport management. Learn to operate in a diverse, multicultural environment with Cross-Cultural Awareness Training. Gain comprehensive knowledge to jumpstart your career as a successful Travel Agent. The 'Travel Agent bundle encompasses a diverse spectrum of courses that collectively offer a robust foundation for anyone interested in the travel industry. Each course is meticulously designed to provide theoretical insights into its respective subject, equipping learners with the knowledge they need to excel as travel agents. The Travel & Tourism and Event Planning courses elucidate the exciting opportunities within the travel industry, while the Hotel & Hospitality Management course explores the intricate dynamics of the hospitality sector. Courses on Concierge services and Customer Relationship Management highlight the importance of excellent service in the travel industry. Aspiring travel bloggers and photographers will find valuable lessons in the Travel Blogging and Smartphone Photography courses, while the Complete Communication Skills Master Class, Transport Manager Course, and Logistics Management will instill essential business and management skills. Lastly, Cross-Cultural Awareness Training imparts knowledge of effectively interacting with diverse cultures, a crucial skill for the global travel agent. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel Agent course is perfect for: Individuals aspiring to become travel agents. Travel enthusiasts seeking a career in the travel and tourism industry. Professionals in hospitality or event planning looking to broaden their knowledge base. Aspiring travel bloggers or photographers wanting to enhance their storytelling skills. Career path Travel Agent: Expected salary range in the UK is £20,000 - £30,000 per annum. Travel Blogger: Expected salary can range from £18,000 - £50,000 per annum Hotel Manager: Expected salary range in the UK is £28,000 - £60,000 per annum. Event Planner: Expected salary range in the UK is £20,000 - £40,000 per annum. Concierge: Expected salary range in the UK is £15,000 - £27,000 per annum.